Showing questions tagged:

unwanted tabs

My selected topic "settings" actually does not really describe my tabs problem. Even though I followed instructions for entering "about:unloads" the expected webpage did … (read more)

My selected topic "settings" actually does not really describe my tabs problem. Even though I followed instructions for entering "about:unloads" the expected webpage did not appear. All I got was the same instructions and not a page that included the table and its unload button that was said to be above it. When I select the New Page tab and right click and then select three tabs, the right-click menu only shows the option to "close three tabs." There is not an option to unload three tabs. Yikes! And when I select one tab and click on the one option to unload one tab, the selected tab does not unload. The tab does not unload. The tab does not unload. It is still there. (???) This is very frustrating! I can only close tabs. So far I can only temporarily close them. Could the problem be that I am still using Windows 10? Please advise. Thanks for reading about my problem of not being able to unload my unwanted tabs.

Open 3 593

How do I PERMANENTLY hide the AI bar... I mean side bar?

Dear Firefox Every few days the sidebar reappears. I DO NOT WANT to use the AI chatbot. Having tabs from other devices is all that useful to me. It feels like something t… (read more)

Dear Firefox

Every few days the sidebar reappears.

I DO NOT WANT to use the AI chatbot.

Having tabs from other devices is all that useful to me. It feels like something that's just there to justify the AI chatbot bar existing.

I can access bookmarks and history from the toolbar. Don't need a new sidebar for that. They don't justify your stupid AI chatbot bar.

I DO NOT WANT TO USE YOUR AI CHATBOT. YOUR SIDEBAR IS LITERRALY NO DIFFERENT FROM A POP UP ADVERT. SO STOP HAVING IT POP UP AGAIN AND AGAIN.

Open 1 470

Forced to load an Add-on I do not want

I am trying to open a site, but keep getting this message: "Before you continue to the website... By clicking the "Accept and Continue" button, you will be redirected to … (read more)

I am trying to open a site, but keep getting this message: "Before you continue to the website...

By clicking the "Accept and Continue" button, you will be redirected to the Firefox Add-ons Store to install this extension. By clicking the "Accept and Continue" button and installing this extension in your browser, you accept the Terms and Conditions, Privacy Policy, and agree to select "Recipio" as your new search engine. Firefox Add-ons Accept and Continue" I do not want to add it - why am I being forced to add it?

Open 1 434

Profiles

Recently, Firefox updated and ask me to setup a profile, which I have not yet done since importing my data from google chrome in 2025. After skipping the setup, Firefox t… (read more)

Recently, Firefox updated and ask me to setup a profile, which I have not yet done since importing my data from google chrome in 2025. After skipping the setup, Firefox then deleted all my data and it has since been irecoverable. I have already checked the box last update that specifically said to not ask me again for setting up my profile. After the recent update, the question popped up again and now I cannot recover my original profile, all my browsing history, all my browser-saved data, and all my cookies and logins

Open 1 421

Secure connection failed notification

Secure Connection Failed Error Code SSL_ERROR_RX_RECORD_TOO_LONG displayed when connected to Cow.huntforeeenst.com SSL Unable to notify website Error code is displayed wh… (read more)

Secure Connection Failed Error Code SSL_ERROR_RX_RECORD_TOO_LONG displayed when connected to Cow.huntforeeenst.com SSL Unable to notify website Error code is displayed when connected to Yahoo Mail.

Open 1 413

Docusign Issue

I use Firefox as my default browser, and I like it very much. Problem: I received an outlook email with a link to a Docusign envelope. The link would not connect with D… (read more)

I use Firefox as my default browser, and I like it very much.

Problem: I received an outlook email with a link to a Docusign envelope. The link would not connect with Docusign.

Work Around: When I used another browser, Microsoft Edge, the link opened up right away.

Additional Information: I use another digital signature program, Dotloop, and it works without any issues on Firefox.

Question: What can I do to make sure that Docusign works properly on Firefox?

Thank you!

Open 4 362

Unable to connect to STMP server

I am unable to send emails from Thunderbird. Getting the message: An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection fr… (read more)

I am unable to send emails from Thunderbird. Getting the message: An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection from xx.xxx.xx.xxx refused.

When I check my password under "Tools - Security', I only see a password listing for my 'incoming' server [that I do not have a problem with].

My out-going server setup has "Authentication" as normal password. When I try to send an email, Thunderbird does not ask for a password. Is it possible the error message refers to lack of a password? If so, is there anyway to manually add an STMP password to Thunderbird?

Open 1 353

"Reply with Template" always uses encryption, resulting in corrupted e-mail reply

When my message filter uses the "Reply with Template" action, the reply e-mail is always PGP encrypted, even when I do not have any public key for the recipient e-mail ad… (read more)

When my message filter uses the "Reply with Template" action, the reply e-mail is always PGP encrypted, even when I do not have any public key for the recipient e-mail address. As a result, the reply e-mail is always corrupted.

I am using Thunderbird 140.7.1esr on Windows 10.

I have attached a screenshot of what the reply e-mail always looks like.

In the Template that I am using, the "encrypt" button is not selected, and in the OpenPGP menu of the Template, the "Encrypt" menu item does not have a checkmark next to it.

Does anyone know how I can get Thunderbird to send reply e-mails without using encryption?

Open 9 352

Outgoing emails not saving to Send folder

I am having a major issue with Thunderbird not saving Outgoing emails in Send Folder with IMAP setting. Having three mailboxes two are set to IMAP and the third set to… (read more)

I am having a major issue with Thunderbird not saving Outgoing emails in Send Folder with IMAP setting.

Having three mailboxes two are set to IMAP and the third set to POP3. The IMAP outgoing mail creates an alert that mail was sent but copy not placed in your Sent folder due to network of file access errors.

Outgoing mail in POP3 save immediately to the Sent folder.

I am using the latest Thunderbird update:

  • Server Type: IMAP Mail Server
  • Server Name: IMAP.kinect.co.nz
  • Connect Security: SSL/TLS
  • Authentication Method: Normal Password

Outgoing Server [SMTP] Settings:

  • Description - User name
  • Server Name: smtp.kinect.co.nz
  • Port: 465
  • Connection security: SSL/TLS
  • Authentication method: No authentication

Note: Authentication was changed form Normal Password in order to gain some traction on the issue during trouble, cause and correction actions.

Addendum: The PC was fitted to Starlink https://en.wikipedia.org/wiki/Starlink in preparation for use as sole source for internet connection. That was abandoned due to email issues.

Open 4 345

Secure Connection Failed error to stop SPAM emails

All of a sudden I am getting loads of SPAM emails and when I try to unsubscribe, I get a Secure Connection Failed error. I have marked them as SPAM but they just keep com… (read more)

All of a sudden I am getting loads of SPAM emails and when I try to unsubscribe, I get a Secure Connection Failed error. I have marked them as SPAM but they just keep coming, daily.

Open 1 333

Firefox Performance Issues When Using a Time Calculator Tool

Hi, I’ve been experiencing slow startup times in Firefox, especially when I have my Time calculator web app open. The browser takes longer to load and sometimes becomes u… (read more)

Hi, I’ve been experiencing slow startup times in Firefox, especially when I have my Time calculator web app open. The browser takes longer to load and sometimes becomes unresponsive.

I’ve tried disabling extensions and changing my home page, but the issue persists. Are there any specific settings or troubleshooting steps in Firefox that can help improve performance when using online calculators like this?

Any guidance or tips would be greatly appreciated. Thanks!

Open 2 332

Selenium IDE, an Extension, No Longer Works with the Latest Update - Can you fix this?

With the latest update to Firefox, 147.0.1, our test suites run with the extension, Selenium IDE, has errors, "Failed:n.createEvent(...).initKeyEvent is not a function". … (read more)

With the latest update to Firefox, 147.0.1, our test suites run with the extension, Selenium IDE, has errors, "Failed:n.createEvent(...).initKeyEvent is not a function". I am running the latest version of Selenium IDE. Installing the previous version of FF has no errors. What is the solution?

Open 1 314

quick find destroys my game

quick find, aka shift-7 sucks, not to be mean but when i try to type in my game im making it comes up as quick find, im using scratch and im making a calculator, please h… (read more)

quick find, aka shift-7 sucks, not to be mean but when i try to type in my game im making it comes up as quick find, im using scratch and im making a calculator, please help me find out how to de-activate it.

Open 1 1 307

emails with a PDF attachment are not being sent, the error says -SMTP Related Error: Mailbox Unavailable

We have our accounts on one computer and one dedicated email (using Thunderbird) which sends our invoices to our customers in PDF format as an attachment to an email. Thi… (read more)

We have our accounts on one computer and one dedicated email (using Thunderbird) which sends our invoices to our customers in PDF format as an attachment to an email. This stopped working a few days ago. The tech department of our accounts package supplied by Benchmak/Snip has looked at our system and the only thing they can suggest is that the emails are being blocked because may be Thunderbird thinks they are SPAM. We have been using this system for a couple of years now and has been fine. We can send and receive emails to/from this account, it's only the PDF attachments of invoices which isn't working. Can any one help please, thank you.

Open 1 306

Unable to Bookmark after a Firefox Update.

I recently updated Firefox on my computer. After that, I can't find my old Bookmarks. Also I find that I am UNABLE to add any new Bookmark. When I click on the 'Star' in … (read more)

I recently updated Firefox on my computer. After that, I can't find my old Bookmarks.

Also I find that I am UNABLE to add any new Bookmark. When I click on the 'Star' in the browser toolbar, there is nothing. Before I used to Get the Add Bookmark tab and a place to SAVE, now there is nothing.

Even after I type in the URL in the address bar, and open up the required page, I am unable to Add it to my Bookmarks.

Please Help!

Gopi Menon [edited email from community support forum]

Open 1 303