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enable WebGL

I am trying to upload my picture as an avatar in Gravatar. I keep getting an error message and it won't upload. I read the following message--Please note: If you encounte… (read more)

I am trying to upload my picture as an avatar in Gravatar. I keep getting an error message and it won't upload. I read the following message--Please note: If you encounter the error message, “WebGL is not supported or disabled in your browser,” please ensure that the necessary browser settings are enabled.

I'm wondering how I do that.

Asked by csosborne004 3 months ago

Last reply by TyDraniu 3 months ago

Language setting

For the past week now, every time I go to this link https://marketplace.secondlife.com/ , it is in another language. Usually Spanish or Portuguese and now and then Frenc… (read more)

For the past week now, every time I go to this link https://marketplace.secondlife.com/ , it is in another language. Usually Spanish or Portuguese and now and then French. I'm always having to translate. Even though my settings says English and i have no other options.

Asked by debralhays 5 months ago

Last reply by markwarner22 5 months ago

I can no longer sign in to my email. HELP!

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I … (read more)

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

Asked by onekooch 5 months ago

Last reply by Terry’s 8960 1 month ago

Disabling "run studies" telemetry breaks websites?!?

This is pretty shady Mozilla. When disabling only one setting: "Allow Firefox to install and run studies" it wrecks this site whether logging is or continuing as guest:… (read more)

This is pretty shady Mozilla.

When disabling only one setting: "Allow Firefox to install and run studies" it wrecks this site whether logging is or continuing as guest:

https://appointment.questdiagnostics.com/schedule-appointment/as-personal-information

Even after logging in and everything running normal, disabling the studies run by Mozilla and a quick refresh breaks the functionality of the page. All cookies were accepted and the sharing of location was allowed. On a fresh, first run, wide open Firefox people. Literally, the only change that was made was unchecking that one box. In disbelief, i tested it over and over.

Why would disabling a telemetry setting, something that should be optional, cause this to happen? Seriously, what could possibly be the reason. I'd love to hear it.

This was the final nail in the coffin to me and this is since the 0.9x days.

(posted from Supermium)

Asked by mrpectate 4 months ago

Last reply by cane 4 months ago

Youtube Fully Refusing to Load Any Functionality | Youtube Broken April 29 2025

Youtube is nonfunctional on firefox as of April 29 2025. It was all working fine last night, then I woke up to no youtube. It loads the website as a blank screen. Videos … (read more)

Youtube is nonfunctional on firefox as of April 29 2025. It was all working fine last night, then I woke up to no youtube. It loads the website as a blank screen. Videos can be accessed by going directly to their URL, but no recommendeds load in, no comments section, even the title and channel information is unavailable. I would say none of the buttons work, but there are no buttons to test. It works fine in Chrome still. I know it's not my extensions because I tried removing them all, and it didn't fix it. I know it's not my cache/cookies, because I cleared that too and it didn't fix it. I know it's not on Youtube's end, because it works fine in Chrome. I know it's not an update issue, because I updated my browser and it didn't fix it. Please. I want to be able to use youtube in firefox. Please help me fix this thing. I have attached photos, but I suspect they'll be more demonstrative of the problem than useful for troubleshooting.

Asked by hunterainskywalker 2 months ago

Last reply by peterburstow6 2 months ago

Captcha

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to squa… (read more)

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to square one. Importantly: this problem does not occur in other browsers. However, I would prefer to stay with Mozilla, so it will be nice if something can be done with it. I didn't change any settings, I didn't change hardware, I didn't reinstall Mozilla, so that's not the problem. I've looked through my security settings and don't see anything that would help in this case. Especially since these are websites that I had previously accessed and logged in without any problems.

Asked by alicja.b.kolanska 5 months ago

Last reply by NoahSUMO 5 months ago

e-mail with outlook

WHEN I SIGN INTO MY OUTLOOK ACCOUNT, FIREFOX IS BLOCKING MY CONNECTION. IT WILL NOT CONNECT TO SECURESERVER.NET. I CANNOT ACCESS MY E-MAILS IN FIREFOX CURRENTLY. PLEASE H… (read more)

WHEN I SIGN INTO MY OUTLOOK ACCOUNT, FIREFOX IS BLOCKING MY CONNECTION. IT WILL NOT CONNECT TO SECURESERVER.NET. I CANNOT ACCESS MY E-MAILS IN FIREFOX CURRENTLY. PLEASE HELP! ALL THE TECH PEOPLE SAID IT IS THE BROWSER????

I AM HAVING THE PROBLEM ON THE OTHER COMPUTER. I THINK THIS PC IS O.K.

Asked by JIMSMITH2 2 months ago

Last reply by jonzn4SUSE 2 months ago

yahoo

When I try to sign into yahoo account it says the following: Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could … (read more)

When I try to sign into yahoo account it says the following:

Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over.

the only way I can sign in is to change my password. If I log out and try again to log in it does the same error.

Asked by caddofab 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Horizontal scrollbar

Hello, when opening a video on YouTube in full-screen mode, the horizontal scroll bar becomes visible if you start moving the mouse cursor or scrolling. This doesn't happ… (read more)

Hello, when opening a video on YouTube in full-screen mode, the horizontal scroll bar becomes visible if you start moving the mouse cursor or scrolling. This doesn't happen in other Chromium-based browsers, where the scroll bar is always hidden (in full-screen mode). I tried deleting all browser data, but it didn't change the situation, and I couldn't find any solutions on the forums either. This looks very unattractive and ruins the video immersion. I hope you can help me resolve this issue or release an update that fixes it.

Thank you!

Asked by galimyanovradmil 1 month ago

Last reply by TyDraniu 1 month ago

Netflix

Hello, I am unable to watch on netflix. The message indicates that I am using a proxy. Is it required to use a proxy using Mozilla?

Please help. Thank you,

Asked by maud.travel 2 months ago

Last reply by TyDraniu 2 months ago

twitch video not working after last firefox update

After the last update to firefox the video does not load. there is sound and the side chat chows. the website loads but no video. it is like the video player is being blo… (read more)

After the last update to firefox the video does not load. there is sound and the side chat chows. the website loads but no video. it is like the video player is being block. all i get is a large purple question mark on the screen ware the video player would be. I tried troubleshoot mode still the same. i removed all addons still the same. I reset firefox back to default and still the same. i have tried other browser and that all work fine.

Asked by macgyver595959 1 month ago

Last reply by Denys 1 month ago

Auto billing??

I got a bill for Mozilla on my PayPal. PayPal says it’s an auto billing. I didn’t sign up for anything like that from Mozilla. If I want a Mozilla service, I’d like to b… (read more)

I got a bill for Mozilla on my PayPal. PayPal says it’s an auto billing. I didn’t sign up for anything like that from Mozilla. If I want a Mozilla service, I’d like to be asked to sign up again or to continue. I don’t wanna be on any kind of auto billing of any sort. I never intended to do that!! Please explain..

Asked by silver182 5 months ago

Last reply by James (On Leave) 5 months ago