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App no longer opens into private browsing by default.

Before the update that just dropped, whenever I would open the app, it would open in private browsing by default. After the update it opens a regular non private tab. Any… (read more)

Before the update that just dropped, whenever I would open the app, it would open in private browsing by default. After the update it opens a regular non private tab. Any way to fix this?

Asked by TheRealRCP115 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Disable session restore does not work

I would like to disable automatic session restore completely. When I restart my PC, crashes or anything like that, I do not want Firefox to restore my previously opened t… (read more)

I would like to disable automatic session restore completely. When I restart my PC, crashes or anything like that, I do not want Firefox to restore my previously opened tabs or windows. When I open firefox after a system reboot / crash, I want to only open my default home page. Only if I manually click History > Restore Previous Session should firefox ever restore my session, otherwise never restore my sessions.

I tried unchecking Settings > Startup > Open previous windows and tabs, and also tried following this article: https://support.mozilla.org/en-US/questions/1182594

My sessions still restores after my computer restarts or crashes.

Why do I want this? When I reboot my computer, I want a clean slate to start from scratch, not the dozens of pages (and other software) I had open from my previous session.

I am running linux mint btw.

Asked by kilian.liss 4 months ago

Last reply by jonzn4SUSE 4 months ago

have bugs and being remotely hacked

0 being remotely hacked deleting emails Firefox Google Chrome everything you can imagine for 2 years you got bugs all kind of issues can't do passwords anything like that… (read more)

0 being remotely hacked deleting emails Firefox Google Chrome everything you can imagine for 2 years you got bugs all kind of issues can't do passwords anything like that it's really really annoying I needed some help I had please help guys thank you thank you

Asked by zoiemaediez2 4 months ago

Last reply by Daryl White 1 month ago

Access Denied for commonly used websites

I am now receiving this notice for more and more commonly accessed websites. I get the message if I have https only selected or not selected. Currently receiving for Lo… (read more)

I am now receiving this notice for more and more commonly accessed websites. I get the message if I have https only selected or not selected. Currently receiving for Lowes, Home Depot, American Airlines and more. I can go to a Firefox 135.0.1 browser on a separate desktop accessing the internet through the same router and do not have issues. I suspect I have been upgraded by Mozilla into a less functional browser version for whatever reason that Mozilla does this.

Sample Messages:

American Airlines Access Denied You don't have permission to access "http://www.aa.com/" on this server.

Reference #18.ea382f17.1754673395.2abc2b02

https://errors.edgesuite.net/18.ea382f17.1754673395.2abc2b02

Lowes Access Denied You don't have permission to access "http://www.lowes.com/search?" on this server.

Reference #18.89f8cd17.1754677280.265017bc

https://errors.edgesuite.net/18.89f8cd17.1754677280.265017bc

Asked by martrw1 4 months ago

Last reply by Christer Andersson 2 weeks ago

problem with privacy and security options

i have a big problem with settings of privacy and security. the problem is i cant edit this option ( Allow Firefox to automatically trust third-party root certificates yo… (read more)

i have a big problem with settings of privacy and security. the problem is i cant edit this option ( Allow Firefox to automatically trust third-party root certificates you install ) and its greyed out . i made everything ( refresh - troubleshoot - uninstall ) and with the first click on singing my account on Firefox and add my restore my add-ons after setting up windows this option become unavailable (greyed out) and cant edit it. i need a solution without going to set up a new windows because its so tiring to set up a new windows to edit this option. please give me a solution its emergency. thanks a lot.

Asked by mohammed_abdelraouf 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox on Android always fails downloads.

Everytime I try to save an Image or video file, Firefox on Android just says download failed without explaining how or why. I've tried clearing the cache. I've tried cle… (read more)

Everytime I try to save an Image or video file, Firefox on Android just says download failed without explaining how or why.

I've tried clearing the cache. I've tried clearing download and search history. I've uninstalled and reinstalled the app.

I don't know what else to do.

Asked by Martian War Machine 4 months ago

Last reply by khalid 1 month ago

Jump to Firefox browser in the app

Jump to Firefox browser within the app, and there is no translation button in the upper right corner menu.All browsers in the Chromium series have this function, whether … (read more)

Jump to Firefox browser within the app, and there is no translation button in the upper right corner menu.All browsers in the Chromium series have this function, whether it is Chrome or Edge, I hope a translation button can be added.

Asked by 746039734 4 months ago

Last reply by TyDraniu 4 months ago

Flatpak - No embedded Media/Video Playback

Since Flathub list the org.mozilla.firefox app as official, i hope this is the correct support channel. Recently i switched from distro specific package managers to flat… (read more)

Since Flathub list the org.mozilla.firefox app as official, i hope this is the correct support channel.

Recently i switched from distro specific package managers to flatpak as my application provider. The firefox flatpak won't play most embedded Video/Media on applications like in-browser fediverse clients, forums, blogs or wikis. Youtube works without any issues, Twitch is fine until there is an adbreak. Then it sometimes stops with the supported format/mime error (screenshot appended), only recoverable by cache-dismissive reload.

I used this Article https://support.mozilla.org/en-US/kb/audio-and-video-firefox and the links it contains to debug without any success. None of these samples play. just shows supported format/mime error https://test-videos.co.uk/bigbuckbunny/mp4-h265 At this test website 1. and 3. example won't play. I provided a screenshot before and after trying to click play on all the examples. https://www.tekeye.uk/html/html5-video-test-page

Contrary to the observed behavior about:support#media claims Software Decoding supported for everything except HEVC.

Chromium Flatpak has no such issues. So i copy the video url and play it with chromium. You can see: dire times.

Asked by ea8e27aa-3e5c-4e3f-89df-317234589d08 3 months ago

Last reply by jonzn4SUSE 3 months ago

Accidentally removed extensions button. Want to add it back (for 3 add-ons within that button). Icon not in "customise toolbar"

After my bitwarden add-on failed me, I remembered ChatGPT helping me with this another time - but I got it wrong. I right clicked the extensions button (I have 3 add-ons … (read more)

After my bitwarden add-on failed me, I remembered ChatGPT helping me with this another time - but I got it wrong. I right clicked the extensions button (I have 3 add-ons falling under that button) and removed from tool bar, thinking I could then reinstall it and the Bitwarden issue would rectify.

Instead, the extension icon disappeared, and is nowhere to be located. ChatGPT wants to do some reconfiguring but surely there's a better way. I have looked in "customise toolbar" (ie, right click toolbar, click customise toolbar and look for the icon" - but the puzzle piece icon is not there.

Surely I have hidden the puzzle piece icon somehow and I need to do some sort of magic to make it reappear... Have never had this issue with Firefox previously.

Asked by MrsBookish 4 months ago

Last reply by Agent virtuel 4 months ago