All Products Community Forum

Hi. My new Gmail account cannot be added to Thunderbird.

It is working on the WEB, but I cannot find the area to manually configue the email settings.

Is there anyway I can have someone log onto my computer to set it up.

I am willing to pay for this service.

Thanks

John Brozowski [edited from public] (work) [edited from public] (cell)

Hi, Win 10 Pro new installation. Dell Optiplex MBR type Bios.

I had saved a recent profile to an external drive in its own name (i.e. not the profiles folder)

After the new Win 10 installation, I downloaded a new copy of Thunderbird.

I then copied the saved profile into the new Profiles folder, selected it in Choose user profile and started Thunderbird.

Thunderbird opened but not with the saved (8+ Gb) profile, just one new email account and asking for passwords to other email accounts I used before, and no folders.

I went back into the profiles folder and renamed all other profiles "OLDxxx999, but still the same one new email account when I opened Thunderbird.

I desperately need the saved email folders - I don't mind loading all the email accounts again, just need my court case history folders.

How can I force Thunderbird to use the saved profile, or can I identify and individually load in the saved local folders?

Thank you for any guidance towards a solution.

Hello,

I currently have annual subscriptions for both Monitor+ & VPN. How do I get credit for the remainder of both subscriptions applied to the $8.25/mo. Privacy Protection Plan? I tried to upgrade through my Mozilla account profile & it was only going to credit from Monitor+.

I looked through all of the FAQs before writing this. There was a question about upgrading from VPN & Relay, but not specifically upgrading from VPN & Monitor+ annual subscriptions.

Also, will/does the Privacy Protection Plan still cover 5 devices that the stand alone VPN does?

Thank you.

I keep getting messages from Firefox to confirm account with the code. Looks like somebody keeps trying create an account with my e-mail address. I never hit confirm and I just delete the message. I keep changing my password.

Two days ago I paid to renew my Thunderbird license, but I still am getting a message that I need to renew my license. Also, when I try to write an outgoing email, Thunderbird freezes up, and I have to shut it down before I can use it again. I also lose whatever message I was writing.

TB New V140 has an issue: when adding a new email account the wizard stays in a loop, no information why and no option any more to add the account data manually. No idea why it's necessary to keep users out from a manual setup and let them use a not working apple style wizard....

years ago my Verizon.net email account was taken over by AOL. I can access that acct from the AOL web site. I would prefer adding it to my current Thunderbird account. I have tried various configurations, but none succeed. Suggestions appreciated.

My user profile folder is 36GB (23GB compressed zip) consisting of 8 email accounts. My thunderbird version is 140.0esr (64-bit). It has been flawless and I back up the profile every week. All email accounts are setup as imap and original copies are in the cloud.

Setting aside bandwidth and storage limits, I am wondering whether there is an upper limit to the size of the profile folder?

Even if there is no upper limit, is there a better way to manage such a huge profile folder?

Hello Facebook Team,

My account was disabled on September 25, 2025. I believe this action may have been a mistake because I have always tried to follow Facebook’s Community Standards.

This account is very important to me as I have been using it since 2014 to connect with my friends, family, and community.

I kindly request that you review my account again. I am happy to provide any identification documents needed to verify my identity.

Thank you for your time and support.

Sincerely, (Soe Kyaw Thu Soe)

My Firefox account was initially set up through https://accounts.firefox.com.cn. With the new Firefox version, this login method no longer works, causing me to lose access to all my bookmarks. What solutions are available to recover my bookmarks from the https://accounts.firefox.com.cn account? Here is My Email: [email removed]