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PDF Downloads

When I download PDFs on my MacBook using Firefox (currently 124.0.2 (64-bit)), they are always blank - I have attached a screen shot. But if I download the same PDF usin… (read more)

When I download PDFs on my MacBook using Firefox (currently 124.0.2 (64-bit)), they are always blank - I have attached a screen shot.

But if I download the same PDF using Safari, it opens straightaway - 2nd screen shot.

Is there something I need to adjust in Firefox to allow PDFs to open?

Asked by tammymcminn 7 months ago

Answered by zeroknight 7 months ago

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default colors have somehow changed

I accidentally pressed a lot of keys on my keyboard and for some reason the default colors of Firefox have changed. I found out that by using Ctrl+Alt+D that I can switch… (read more)

I accidentally pressed a lot of keys on my keyboard and for some reason the default colors of Firefox have changed. I found out that by using Ctrl+Alt+D that I can switch the colors back to normal or to the colors that now appear automatically, but this only works for one tab. If I open a new tab, it shows the weird colors (see images below). I tried looking up specific shortcuts for Firefox considering the shortcut mentioned before (Ctrl+Alt+D) only works on Firefox. But I can't find any shortcut tied to that combination. I'm unsure what to do and how to fix this.

I would appreciate it if someone could tell me how to fix this.

Asked by link 7 months ago

Answered by zeroknight 7 months ago

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Firefox randomly slow at startup

Hello, For an unknown reason, my firefox sometimes is really slow to startup. It can take up to 10 minutes before the webpage start to load. My hardware is not that bad… (read more)

Hello,

For an unknown reason, my firefox sometimes is really slow to startup.

It can take up to 10 minutes before the webpage start to load. My hardware is not that bad. I try to use the "performance" to capture the issue : https://share.firefox.dev/3x2rgHj I don't know if there is something to see because, the tool is also slow.

It happens on 3 different computers on linux.

I try to disable all extensions and without telemetry but nothing change. I'm reporting the problem now but it's much older

If you have a idea to fix this issue please share because it's really annoying.

Asked by Inglebard 8 months ago

Answered by zeroknight 8 months ago

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Youtube Juttering & Stppping only on firefox

I have a M2 Max Pro MAC. I have read other posts about this and people suggest starting in safe mode doen that and it still happens. Removing all pluggins and restarting … (read more)

I have a M2 Max Pro MAC. I have read other posts about this and people suggest starting in safe mode doen that and it still happens. Removing all pluggins and restarting doen that and it still happens. IT doenst happem on any otehr browser.... help please?

Asked by austen 8 months ago

Answered by zeroknight 8 months ago

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Firefox Move from ESR to 124

I have migrated from old MacPro to new Mac Studio. Firefox ESR version 115.9 has migrated with it. I've downloaded the latest Firefox but it operates independently of the… (read more)

I have migrated from old MacPro to new Mac Studio. Firefox ESR version 115.9 has migrated with it. I've downloaded the latest Firefox but it operates independently of the ESR version. How do I ensure new version has all log in, contacts and history?

Asked by tonytraf 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Firefox automatically updated to the latest version 124.0.1 and all of my bookmarks are gone. How do I get them back?

Please help. I have always loved Firefox. I started using it because it did not constrict the user to the limits of the narrow minded Microsoft Explorer (Edge). But, thi… (read more)

Please help.

I have always loved Firefox. I started using it because it did not constrict the user to the limits of the narrow minded Microsoft Explorer (Edge). But, this latest update reminds me of what I came to Firefox for. I hope Firefox is not going to become the same way. This latest update (124.0.1) just didn't care about my bookmarks or extensions or anything. It just installed a new version and left it at that. I had several tabs open. Gone. I had several bookmarks. Gone. All extensions. Gone.

For a long time Firefox just updated and left all of those things in tact. What happened?? More importantly, does anyone know how to get these things back?

I would really appreciate your help.

Thank you, Luke

Asked by Lucky Luke 8 months ago

Answered by Lucky Luke 8 months ago

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Gmail constantly refreshes browser tab

I installed Firefox on a new computer running Windows 11. I use the X-notifier plug-in to access my Gmail account but can't get X-notifer to run properly on this new inst… (read more)

I installed Firefox on a new computer running Windows 11. I use the X-notifier plug-in to access my Gmail account but can't get X-notifer to run properly on this new install. I was getting an error message, but now it says "Can always read and change data on this site" yet the envelope icon does not appear in my tool bar like it does on my old computer.

As an alternative, I signed into my Gmail account so I can read my email on a browser page. While that works, it works too well -- as soon as a new email arrives, the browser tab running Gmail pops to the top and interrupts anything that I am doing -- even when I am typing a new email or filling out a form on another tab.

The only way I can deal with this is 1) sign out of Gmail until I want to check it, or 2) pull the Gmail tab to a separate window and minimize it so it can't interfere with what I am doing.

I'd like to know if there is a fix for the X-notifier plug-in or a way to stop the Gmail tab from "taking over" the browser.

Asked by ksgarvin 8 months ago

Answered by zeroknight 8 months ago

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PDF está salvando altomaticamente

Fiz a configuração para sempre perguntar onde salvar arquivos nas configurações, em aplicativos em "Tipo de Conteúdo" selecionei o PDF para "sempre perguntar". Acontece q… (read more)

Fiz a configuração para sempre perguntar onde salvar arquivos nas configurações, em aplicativos em "Tipo de Conteúdo" selecionei o PDF para "sempre perguntar". Acontece que quando seleciono para abrir o documento pelo adobe ou pelo firefox, ele está está salvando na pasta Downloads automaticamente, e eu não quero que salve. O meu Firefox está atualizado na versão 124.0.1. Windows 10 Pro 22H2. Meu Firefox está salvando os arquivos PDF na pasta Download mesmo eu não querendo salva-los. só quero visualizar. Enviei imagem da minha configuração.

Obrigada

Asked by julianemorais 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Did Not Connect: Potential Security Issue (SEC_ERROR_UNKNOWN_ISSUER)

Hi I have a problem with the configuration of my Firefox. (I hope it is not something more serious like a malware or a security break) Firefox version 124.0 (64bit) Os: … (read more)

Hi I have a problem with the configuration of my Firefox. (I hope it is not something more serious like a malware or a security break)

Firefox version 124.0 (64bit) Os: Windows 10 Pro (64bit) 10.0.19045 Build 19045

Step to reproduce

  1. 1. I go to: https://wwws.tesoro.es/index.aspx (website of the Spanish gov)
  2. 2. I click on the link: Cl@ve in the center of the page (that should bring me to https://pasarela.clave.gob.es/Proxy2/ServiceProvider)
  3. 3. I receive an error page "Did Not Connect: Potential Security Issue" "SEC_ERROR_UNKNOWN_ISSUER" (see the attached screenshot)

Things I tried

  • I followed the same steps on Chrome on the same machine

The website works

  • I followed the same steps on the same Firefox in Incognito mode on the same machine

The website DOESN'T work

  • I followed the same steps on a completely new Firefox profile on the same machine

The website DOESN'T work

  • I followed the same steps on Firefox on a different machine (same Firefox version, windows 11)

The website works

Asked by wheaterbelfanti.ulf.b1.40.2 8 months ago

Answered by cor-el 8 months ago

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i want to see all visits on site by dates in history

Hello everyone! I want to see every visit on a site by date and time. But in library of history it offers me to see only last visit by date(for example if i visited a sit… (read more)

Hello everyone! I want to see every visit on a site by date and time. But in library of history it offers me to see only last visit by date(for example if i visited a site for example x.com 200 times - i want to see every date and time of every of these 200 visits, but not only recent). How to do it?

Asked by mafiozy 8 months ago

Answered by cor-el 8 months ago

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Account Recognition & Entre

EMBARRASSINGLY I REALIZED WHAT I NEEDED TO DO. THIS IS THEREFORE NO LONGER NEEDED TO BE ANSWERED, SO YOU CAN SIMPLY MARK IT SOLVED IF YOUD LIKE. THANKS! I chose to reins… (read more)

EMBARRASSINGLY I REALIZED WHAT I NEEDED TO DO. THIS IS THEREFORE NO LONGER NEEDED TO BE ANSWERED, SO YOU CAN SIMPLY MARK IT SOLVED IF YOUD LIKE. THANKS!

I chose to reinstall Firefox browser in order to start over fresh and ensure a security refresh. Once installed, I created an entirely new Mozilla account with new info. However, when I go up to the top right of the browser and click on the little icon of the circle with a bust in it (the Account icon), it simply opens the preferences and related settings, it does not allow me to sign in to any account, nor does it show if I am already signed into any account. Is this a malfunction of the iteration I installed, or am I misunderstanding something?

Thanks in advance for your help!

PS attached is what page I am shown when clicking the aforementioned icon

Asked by Caleb 8 months ago

Answered by cor-el 8 months ago

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SBS On Demand Video Playback error

I have been watching SBS OnDemand successfully until today. I now receive a consistent Video Playback error on any video using Firefox Ver 124.0.1.  I do not have an Adbl… (read more)

I have been watching SBS OnDemand successfully until today. I now receive a consistent Video Playback error on any video using Firefox Ver 124.0.1.  I do not have an Adblocker installed. (Windows 11 Pro 23H2).  I do have AVG Internet Security installed.  I installed no apps. I turned off Enhanced Protection for sbs.com.au in Firefox but the problem persists. The problem does not occur on Chrome.

Asked by janene.l.pierce 8 months ago

Answered by janene.l.pierce 8 months ago

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Lost Saved Passwords in Firefox; Restored by with Safe Mode; Not Restored in Normal Mode with Adds-on Disabled

I've been using Firefox and it's saved numerous passwords. However, these disappeared suddenly. Through testing, I discovered they reappear when I restart Firefox in Safe… (read more)

I've been using Firefox and it's saved numerous passwords. However, these disappeared suddenly. Through testing, I discovered they reappear when I restart Firefox in Safe Mode (achieved via about:profiles => restart with adds-on disabled). Yet, re-enabling add-ons (restart in normal mode) causes the passwords to vanish again. Interestingly, disabling the add-ons in normal mode doesn't restore password access.

Looking for solutions or insights.

Asked by elijahgalahad 8 months ago

Answered by elijahgalahad 8 months ago

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Firefoxx bookmarks

Hello. I just wonder why firefox connects to bookmarks url's right after you open firefox? Opening page is always set to:about:blank. I discovered this when I want to kno… (read more)

Hello. I just wonder why firefox connects to bookmarks url's right after you open firefox? Opening page is always set to:about:blank. I discovered this when I want to know some netwrok traffic from my laptop and I wanted to know which software causes that traffic. And then I noticed that only open firefox it takes connection to bookmarks url even it does not open any web pages - because the opening page is about:blank

Asked by juhani.salminen 9 months ago

Answered by cor-el 9 months ago

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Firefox Update 124.0.1 has deleted all my Bookmarks and History - can I get them back?

My Firefox Browser on (Windows 11) updated on 23rd March 2024. Now my History and Bookmarks have been deleted (but not cookies for some reason). yes, it is my correct pro… (read more)

My Firefox Browser on (Windows 11) updated on 23rd March 2024. Now my History and Bookmarks have been deleted (but not cookies for some reason). yes, it is my correct profile as I checked the dates and also double checked it against a backup I made 2 weeks ago.

Have included an image of my 'more troubleshooting information' details - I'm sure this is supposed to have more data on the page?

If there is no way to recover my hisotry and bookmarks, I see there in my profile folder is a 'bookmarksbackup' folder which contains .jsonlz4 files, one of which was saved on the 21st March 2024. I know book marks are .json files, can anyone tell me how to turn a .jsonlz4 file to a .json?

[Oh, I pressed to add here my 'troubleshooting information' as directed by this forum page and it said it couldn't automatically do it, and when I pressed 'manual', it opened that over this page and so when I pressed 'back' it had naturally deleted this post so I've had to retype everything from memory, thanks so much Mozilla for that. How about a warning that this will happen?]

Asked by cetaceus1 8 months ago

Answered by cetaceus1 8 months ago

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How can I get the library (accessed from the icon on the address toolbar) to show me all bookmarks, as it used to? Now, the Library only shows "recent" (not really) bookmarks.

I used to be able to access all bookmarks from the Library icon on the address toolbar. Now, it only shows a list of what it labels "recent bookmarks" (the bookmarks sho… (read more)

I used to be able to access all bookmarks from the Library icon on the address toolbar. Now, it only shows a list of what it labels "recent bookmarks" (the bookmarks shown are really not recent). I would like to be able to open the Library and access all bookmarks, which is the way it used to work. I will attach a screen shot to illustrate what I mean.

Asked by rayny 8 months ago

Answered by cor-el 8 months ago

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Firefox does not open links in Thunderbird emails, but Chrome and Brave do

Clicking on a link in a Thunderbird email does not cause Firefox (the default browser) to open that link. If either Chrome or Brave is set as the default browser, they w… (read more)

Clicking on a link in a Thunderbird email does not cause Firefox (the default browser) to open that link. If either Chrome or Brave is set as the default browser, they will correctly open the link. Obviously, the problem is with Firefox, not with Thunderbird. I raised this issue several years ago and have never received a response. I have drastically reduced my use of Firefox accordingly. I am primarily a Linux user (Ubuntu 20.04 LTS, gnome shell 3.36).

Asked by susankissinger 8 months ago

Answered by zeroknight 8 months ago