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update won't update on fire fox and i cannot play any music through it only plays for a few words and stops i have tried all morning

please try and update for me i have tried several times and it keeps failing to update i have closed computer and cleared every thing and have tried several times and not… (read more)

please try and update for me i have tried several times and it keeps failing to update i have closed computer and cleared every thing and have tried several times and nothing seems to work it has asked me to update several times over the last couple of days but nothing is updating and i cannot play any music on Utube or even old music that i have downloaded long ago

i do not have anyone to help me on this i did try help line but i must be doing something wrong because nothing has changed

Asked by CAROL SANFILIPPO 1 month ago

Firefox for windows updates

I keep getting a small box that appears in the upper right corner of my yahoo email home screen that says it is from Firefox and asks if I want to upgrade to the latest v… (read more)

I keep getting a small box that appears in the upper right corner of my yahoo email home screen that says it is from Firefox and asks if I want to upgrade to the latest version of firefox. If so click here and the upgrade will be installed and your open website connections will still be open once it has been accomplished.

I'm nervous about just believing anything that is presented or pitched to me on the internet.

Upon accessing the firefox website just now under upgrades it says that upgrades to firefox will be made automatically as appropriate, but if I want to manually install an upgrade there is a way to do it.

      • Is the small box offering to upgrade my firefox browser actually from firefox? Or some scammer?

I'm thinking that if upgrades are done automatically, why would I get this box asking me if I want to install the latest upgrade?

Asked by johnfraser57 5 days ago

Last reply by Denys 5 days ago

  • Solved

Can't upgrade firefox to newer version on ubuntu laptop

I'm running Firefox browser 88.0 (64) bit, and have been trying since before Xmas to upgrade it to a newer version. It's installed on an older Dell laptop running Ubuntu … (read more)

I'm running Firefox browser 88.0 (64) bit, and have been trying since before Xmas to upgrade it to a newer version. It's installed on an older Dell laptop running Ubuntu 16.04 LTS (which I've also tried repeatedly to upgrade without success).

I've tried to upgrade both through the UI, but also tried using the command line in Terminal. Per advice in other threads, I've found the best mirror site and changed my settings to use that, but still no luck. Even the preliminary "sudo apt update" via Terminal fails; the first error tells me that the public key is not available. I assume that's the place to start, but don't know how to correct it.

I'm up against the deadline for updating my browser, and would very much appreciate any help you can provide. (Please note that I'm posting from a newer computer, so automatically generated info about my system won't apply. See the screenshots for that info).

Asked by gafagin 5 months ago

Answered by James (On Leave) 5 months ago

Restart to update Firefox

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I cli… (read more)

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I click Help > About Firefox. It would appear that the update did not happen for some reason. Do I need to re-install Firefox to get around this problem?

Asked by Larz 2 months ago

Last reply by lmacri 1 month ago

Update/upgrade Firefox for Linux/Ubuntu

Hello everyone, i have Linux/Ubuntu software with Firefox browser and for 5 months it has not asked me to update, with it's pop up message. Now it is urgently asking me t… (read more)

Hello everyone, i have Linux/Ubuntu software with Firefox browser and for 5 months it has not asked me to update, with it's pop up message. Now it is urgently asking me to update, i have followed the directions given in order to download the latest Firefox version as instructed but with no success. I am downloading it, but it doesn't have an instruction to "run" it. As a consequence, my system is getting slower and slower and i am afraid it will crush! Any ideas? Sooooos!!!

Asked by Eugenia Minacoulis 5 months ago

Last reply by James (On Leave) 5 months ago

  • Solved

Will Firefox continue to work on Windows 10?

Can anyone tell me, please, how long I should be able to keep accessing Firefox on a Windows 10 tablet after Microsoft withdraws support for Windows 10 later this year? I… (read more)

Can anyone tell me, please, how long I should be able to keep accessing Firefox on a Windows 10 tablet after Microsoft withdraws support for Windows 10 later this year? I seem to remember being able to access the internet on an old laptop as a 'test' a year or two after I'd stopped using it after Microsoft stopped supporting whatever version of Windows was on it, but I can't remember whether it was via Firefox or Internet Explorer or some other Microsoft browser. If Firefox will still 'work' will Microsoft withdrawing support for Windows 10 have any effect on how well it 'works', and/or how secure etc it will be? I am going to try to install some sort of Linux on the tablet (well) before Microsoft abandons Windows, but if it turns out I can't install Linux, I'm hoping I should at least be able to access the internet via Firefox. Thanks to anyone who can help. (ps I'm not sure whether this is the right place to post this question, it's just that performance and connectivity seemed to me [in my ignorance] to be most appropriate!)

Asked by FirefoxFan 2 months ago

Answered by James (On Leave) 2 months ago

  • Solved

FF 137 breaks userChrome.css tabs below toolbar

W11 24H2 I just received an update to FF 137 and my userchrome.css which is set to show tabs BELOW the toolbars (i.e. a logical place above the relevant pages and not ha… (read more)

W11 24H2

I just received an update to FF 137 and my userchrome.css which is set to show tabs BELOW the toolbars (i.e. a logical place above the relevant pages and not halfway up the toolbars etc.) has stopped working. Checked the toolkit.legacy etc and it's still enabled.

Any ideas to fix this are welcome.

Asked by Piscator 2 months ago

Answered by TyDraniu 2 months ago

(macOS) Firefox is trying to install a new helper tool

Hi, For the past few weeks (or more) Firefox will not start up in one of my Mac user profiles. Please find attached a screenshot of the dialog it shows when I try to sta… (read more)

Hi,

For the past few weeks (or more) Firefox will not start up in one of my Mac user profiles. Please find attached a screenshot of the dialog it shows when I try to start it up.

I forget what happened, but I think it has to do with an update to macOS and (perhaps) not agreeing to all security measures that Firefox asked for…

For now, I’m working in DuckDuckGo in this user profile, but I thought I’d ask in case anybody can save me the research time to figure this out on my own.

Thanks for reading.

Asked by luigi.benetton 5 months ago

Last reply by April 3 months ago

Turn off Firefox excessive constant download prompts ?

I have noticed that Firefox has been getting too many updates recently...even as much as 2 updates this week alone. Frankly i'm sick of getting the green icons and pop-up… (read more)

I have noticed that Firefox has been getting too many updates recently...even as much as 2 updates this week alone. Frankly i'm sick of getting the green icons and pop-ups in the upper right corner. Is there a way in about:blank codes to turn off these stealth downloading behaviour and prompt pop-ups to restart the browser and let me just manually do it in settings when i want to but without notifications ?

Asked by kstanni87 3 weeks ago

Last reply by kstanni87 3 weeks ago

  • Solved

Migrate from version 113.0.2 to 134.0.2

Hello, Moving from an older Ubuntu 18.04 machine where Firefox is limited to version 113 to a newer machine running Mint 22 where the current version is 134. I know how… (read more)

Hello,

Moving from an older Ubuntu 18.04 machine where Firefox is limited to version 113 to a newer machine running Mint 22 where the current version is 134.

I know how to transfer the profiles but I could not find any information on compatibility.

Would I need to install other versions before 134 to handle any changes?

Thank you

Asked by Luke 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago