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don't have sync and save data option

Trying to sync to Firefox on my desktop and it's not giving me the sync and save data option on my phone. How do I sync the too? I want my passwords to update between bot… (read more)

Trying to sync to Firefox on my desktop and it's not giving me the sync and save data option on my phone. How do I sync the too? I want my passwords to update between both and it doesn't and it's been an ongoing issue.

Asked by beatnostalgia 5 months ago

Last reply by MissG 4 months ago

  • Solved
  • Archived

Firefox (PC) and Firefox Browser (Android - version 133.0.3) have bookmarks synchronized, but not sorted according to the "Manage Bookmarks" on the latter

Hi all, There is a bug regarding the "Manage Bookmarks" in Firefox (Android - version 133.0.3). Despite being sorted accordingly on PC and synchronized, the mobile vers… (read more)

Hi all, There is a bug regarding the "Manage Bookmarks" in Firefox (Android - version 133.0.3).

Despite being sorted accordingly on PC and synchronized, the mobile version of Firefox for bookmarks are scrambled (see attached image).

On mobile Firefox, it looked like it was sorted according to the "recently added" bookmarks.


To add on for more details, expected results according to the PC version of "Bookmarks Manager", it should have been displayed this way on Android Firefox:

  • Desktop Bookmarks
  • Folder
  • Link 1
  • Link 2
  • Link 3
  • Link 4
  • Link 5
  • Webtoon
  • Twitter

And so on.

Asked by Sora 6 months ago

Answered by Sora 6 months ago

syn and save data

Im trying to syc my dsta with anew desktop computor. It tellsme on my mobile device in Firefox go to menu and shows the 3 bars. I dont see that in Firefox mobile. I see t… (read more)

Im trying to syc my dsta with anew desktop computor. It tellsme on my mobile device in Firefox go to menu and shows the 3 bars. I dont see that in Firefox mobile. I see three dots but there is no place in there that says syc and save data

Asked by Shawn 3 months ago

Last reply by Andrew Brennan 3 months ago

Sync and save data

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold … (read more)

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold my iPhone over the code. Suggestions appreciated.

Asked by Barry Broughton 2 weeks ago

Last reply by Paul 2 weeks ago

Synced Device Tabs No Longer Listed

I logged into my Firefox Sync account last week on a newly re-imaged computer. My old computer is listed under "Connected Services" and for the first few days, when I se… (read more)

I logged into my Firefox Sync account last week on a newly re-imaged computer. My old computer is listed under "Connected Services" and for the first few days, when I selected "Sync" from the top right menu, the subsequent menu included the name of the the old computer and the list of tabs. That list of tabs is no longer listed and I haven't been able to find a way to access it. Attached is an image of the menu where the list of tabs was previously listed. Any suggestions are appreciated.

Asked by daniel.jatres 1 month ago

Last reply by daniel.jatres 1 month ago

  • Archived

Need to transfer Firefox bookmarks to a new Mac computer

I need help transferring my bookmarks to a new Mac computer I created a Mozilla account, that was verified, but on the new computer I cant find anywhere to enable "sync n… (read more)

I need help transferring my bookmarks to a new Mac computer I created a Mozilla account, that was verified, but on the new computer I cant find anywhere to enable "sync now" Can you help me transfer these bookmarks?

Asked by george.oreilly53 6 months ago

Last reply by cor-el 6 months ago

  • Solved

How do I Sync tag groups, and more, to another computer?

Hi, I have tried to sync between my two computers, but it did not work out well: e.g when I click on ‘show more bookmarks (>>)’ on the right side of the screen (… (read more)

Hi,

I have tried to sync between my two computers, but it did not work out well:

e.g when I click on ‘show more bookmarks (>>)’ on the right side of the screen (next to Other Bookmarks) I get - Firefox is not responding and I have to click on

-> Close the program.

If I click on -> Wait for the program to respond - Firefox never responds! And before I click on -> Close the Program - my keyboard input is totally erratic!

This occurs on both computers! - what can I do…..

I have therefor on the computer I want to be on the receiving end:

- deleted: History, Downloads and Tags and All Bookmarks - Cleared browsing data and cookies - Closed all open tabs

And now I am Signed in with Syncing; ON - on both computers again.

But I have not checked any of the check-boxes in ‘Manage sync…’ - ‘Manage what syncs on all your connected devices’ i.e. Bookmarks, Passwords, settings, History, Payment methods, Open tabs, Add-ons

Why is there no check-box tag groups!

What do I have to do on my SOURCE compute and on the DESTINATION computer for - a one way sync of everything?

Best regards, Einar

PS,

After Signing in I was presented with the following, and I chose Not Now

Sync your Firefox experience View your saved passwords, tabs, browsing history and more — across all your devices. Select an option to continue:

- I already have Firefox for mobile Start your sync now if you already have Firefox on your mobile device. 

- I don’t have Firefox for mobile Download Firefox on your mobile device, then start your sync.

Not now

Asked by einar_flaathe 2 weeks ago

Answered by einar_flaathe 2 weeks ago

  • Locked

How to transfer all my Zen info (including passwords, workspace, history, tabs,... everything)

Hi, I'd like to know how to transfer all my Zen info (including passwords, workspace, history, tabs,... everything), from a previous version or from a mac to another? T… (read more)

Hi, I'd like to know how to transfer all my Zen info (including passwords, workspace, history, tabs,... everything), from a previous version or from a mac to another?

Thanks. Joel

Asked by Joel Hakoune 5 months ago

Last reply by Paul 5 months ago

  • Archived

Firefox sync on Android does not save history

I have setup an account for my mobile devices, a Samsung A25 phone and a Kindle fire HD 10. My original goal was to backup/copy my browsing history from the kindle fire. … (read more)

I have setup an account for my mobile devices, a Samsung A25 phone and a Kindle fire HD 10. My original goal was to backup/copy my browsing history from the kindle fire. Tabs and bookmarks seem to be synced to my desktop from the fire but history is not. History from the Samsung appears to be synced to the desktop and the kindle fire but the fire's history does not appear on my desktop. The Firefox version on the kindle is 133.0.3 (Build #2016060959), hg-7ed49fe90e84+ GV: 133.0.3-20241209150345 AS: 133.0. I have tried signing out and in repeatedly on both the desktop and the kindle and did sync now many times. I really want to save this history and I don't think I should have to root the device, with all the problems that causes, just to copy the history file.

Asked by daleonfire 6 months ago

Last reply by daleonfire 6 months ago

Firefox pairing issue

When trying to pair my phone with firefox already signed in to my macbook, I get this error: "General application error Something went wrong. Please try again later." … (read more)

When trying to pair my phone with firefox already signed in to my macbook, I get this error:

"General application error

Something went wrong. Please try again later."

I tried refreshing firefox and trying to pair on a private tab, and none worked. Any potential fixes would be appreciated. Thanks in advance.

Asked by Al Nahian Howlader 1 month ago

Trying to sync with new computer.

Trying to get same layout on new computer through syncing. I seem to be able to find my old bookmarks, but not with a simple click as before. Cant even find how to set ho… (read more)

Trying to get same layout on new computer through syncing. I seem to be able to find my old bookmarks, but not with a simple click as before. Cant even find how to set homwpage on new computer

Asked by happy2doit 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Archived

Selective syncing between devices

I've got Firefox on three devices and I'm looking to get a little more fine grained control between the synced data. Ideally I want to sync passwords between all three b… (read more)

I've got Firefox on three devices and I'm looking to get a little more fine grained control between the synced data.

Ideally I want to sync passwords between all three but only sync bookmarks between two of them. This doesn't seem to be possible with the current options. Is there an alternative short of manually exporting and importing on the devices I want to keep in step?

Asked by saurbaum 6 months ago

Last reply by saurbaum 6 months ago

Is it possible to have all my addons, extensions and bookmarks on a new PC.

I could swear when I went from one computer to another computer and signed into firefox that it showed me all my bookmarks, addons and extensions. I'm on another new co… (read more)

I could swear when I went from one computer to another computer and signed into firefox that it showed me all my bookmarks, addons and extensions.

I'm on another new computer many years later and when I signed into my account I don't see my bookmarks, extensions and addons anymore.

Anything change since many years ago?

Asked by greekguy80 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

the sync or account button does not appear

Hello, after installing a new hard drive (the old one died and I couldn't recover the data), I reinstalled everything on my PC, except that a friend recommended installin… (read more)

Hello, after installing a new hard drive (the old one died and I couldn't recover the data), I reinstalled everything on my PC, except that a friend recommended installing Arium (Windows 10.8 LTS). It works fine, except that now I have no way of connecting my Mozilla account to Firefox to recover my passwords and other saved tabs.

I've searched a lot, tried several installations, and even installed a previous version of Firefox, but nothing works...

Do you know why? Is it because of Arium?

Thanks

Asked by julius.sax 1 month ago

Last reply by jonzn4SUSE 1 month ago