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  • Archived

Ended up with 3 Firefox Installers... what should I do?

So, I had an issue updating Firefox where it went into a loop... twice, and ended up re-downloading the Installer both times to force the update onto Firefox. Eventually,… (read more)

So, I had an issue updating Firefox where it went into a loop... twice, and ended up re-downloading the Installer both times to force the update onto Firefox. Eventually, when it happened again a while after I restarted my computer, I managed to get it updated normally (after a tiny bit of prodding), without the need to re-download the Installer. But now, I have two additional copies of the Installer on my computer. What should I do? Should I delete the two extra Installer files, or should I not?

Asked by hebertbrian968 9 months ago

Last reply by gb sheet 9 months ago

  • Archived

Problem with Firefox reinstall

my wife's copy of Firefox picked up a virus. After trying several other things, I saved the profile, uninstalled FF, and installed the latest version. But when I tried s… (read more)

my wife's copy of Firefox picked up a virus. After trying several other things, I saved the profile, uninstalled FF, and installed the latest version. But when I tried starting FF I got an error message: Your Frefox profile cannot be loaded. It may be missing or inaccessible.

Asked by Barry Gold 1 year ago

Last reply by m2014rust 8 months ago

  • Solved

Firefox has ceased to run and will not re-install

I have been a long time user of FF and have been puzzled by it's recent failure (to both start, and subsequently re-install) For the last 18 months I have been running Wi… (read more)

I have been a long time user of FF and have been puzzled by it's recent failure (to both start, and subsequently re-install) For the last 18 months I have been running Win 12 without problems. That is until last week, when I can only assume the Tuesday udates ( MS) has created havoc. I would appreciate any assistance as I am not fond of MS Edge, or Google Chrome. Dave Hickman.

Asked by dch1950 4 months ago

Answered by dch1950 4 months ago

  • Archived

Extreme clean re-installation

How do I reinstall Firefox FROM SCRATCH when older settings (but not the .exe itself) is still on a Windows PC? Will deleting all entries in Windows Registry fix it? Ba… (read more)

How do I reinstall Firefox FROM SCRATCH when older settings (but not the .exe itself) is still on a Windows PC? Will deleting all entries in Windows Registry fix it?

Background is that I switched Sata cables for some hard drives (for an unrelated experiment), of which one contained the Firefox installation on D:. Then I ran Firefox, and somehow it seemed to work and I also was promted to install an update which I did. After some days I switched back Sata cables. Now I cannot uninstall old instances of Firefox that I can see in Win Settings -> Apps. Worse, I cannot install Firefox anywhere AND also make Firefox running without a crash after a few seconds. To remove all info in registry and hard drives might be the way to solve this?

Asked by HM 6 months ago

Last reply by HM 6 months ago

Present version of Firefox does not support my computer. Please help...

Present version of Firefox does not support my computer. Please help... I want to access Chase Bank R. Schnepf [edited email from public community support forum] … (read more)

Present version of Firefox does not support my computer. Please help... I want to access Chase Bank R. Schnepf [edited email from public community support forum]

Asked by Richard Schnepf 2 months ago

Last reply by James 2 months ago

  • Solved
  • Archived

Trying to diagnose Firefox issues.

Hi, I have been experiencing issues lately with Firefox. Attempting to install it often comes up with errors suggesting file corruption but I eventually got it to install… (read more)

Hi, I have been experiencing issues lately with Firefox. Attempting to install it often comes up with errors suggesting file corruption but I eventually got it to install. However, now it crashes as soon as I open it and in the past before a system reboot on my PC, Firefox tabs crashed very often. I'm trying to diagnose the issue. I have completely uninstalled and reinstalled Firefox multiple times.

As my laptop is currently experiencing other issues, if there's a specific driver that is causing trouble, it'd be great to figure out what's wrong and what is causing Firefox to not function.

My specs are: Asus Rog Strix G614JIR - (GPU: 4070RTX, CPU: IntelCore i9, SSD 1TB, 32GB RAM).

I have attached the most recent crash. Any help is much appreciated. Thanks.

Asked by Collin Grey 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

The prompt './firefox&' indicates that the binary file cannot be executed; Executable file format error

This article:https://support.mozilla.org/kb/install-firefox-linux. I want to install Firefox offline or use the deb package directly. My system is arm64. … (read more)

This article:https://support.mozilla.org/kb/install-firefox-linux. I want to install Firefox offline or use the deb package directly. My system is arm64.

Asked by ru code 11 months ago

Last reply by James 11 months ago

  • Solved

cant install mozilla

I've used Firefox for year but this morning it would not open. so after trying everything else I uninstalled it and tried to re install but the new installation will not… (read more)

I've used Firefox for year but this morning it would not open. so after trying everything else I uninstalled it and tried to re install but the new installation will not open

Asked by amc113 4 months ago

Answered by Paul 4 months ago

  • Archived

Cannot install Firefox on my desktop

Hi Team, Hope you are doing well. I am not able to install firefox on my win 11 laptop Because of the error shown below. I tried to delete all temp files, I also, restart… (read more)

Hi Team, Hope you are doing well. I am not able to install firefox on my win 11 laptop Because of the error shown below. I tried to delete all temp files, I also, restarted my laptop several times and I did the scan to check corrupted files too. Please advice on the further steps.

Thank you.

Asked by shirbhateritwik47 8 months ago

Last reply by Martin Lester 4 months ago

  • Archived

Firefox App

I cannot load Firefox anymore. When I download the program for a reinstall, it only completes about 60% of the install before stopping. Is Google or Microsoft behind t… (read more)

I cannot load Firefox anymore. When I download the program for a reinstall, it only completes about 60% of the install before stopping. Is Google or Microsoft behind this??

Thanks!

Asked by Richard Lunna 9 months ago

Last reply by James 9 months ago