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Shortcuts

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been o… (read more)

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been out and when I came back the page is totally blank. I've tried sytem restore to 5th October but makes no difference. I use Windows 10 and read that Firefox are continuing to support Windows 10 I'm visually impaired and use a desktop PC with a large screen. I'm not PC techically knowledgeable. How do I restore my shortcuts or how do I re create them?

Asked by Stockdalecarina1 4 months ago

Answered by Kiki 4 months ago

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Bookmarks

Since yesterday, I have not been able to add new bookmarks. I want to add two new ones. (I can update or delete bookmarks.) I have read and tried the solution article (ht… (read more)

Since yesterday, I have not been able to add new bookmarks. I want to add two new ones. (I can update or delete bookmarks.) I have read and tried the solution article (https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks), but the fix did not work for me. I am using Windows 11 Pro (fully updated) and Firefox 143.0.1 (64-bit). By the way, Brave is my secondary browser. I can add the two new bookmarks in it without problems. Could someone provide a solution other than the one in the article that I have cited? Again, that solution did not work for me. Thank you.

Asked by M. Fearghail 4 months ago

Answered by M. Fearghail 4 months ago

Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I… (read more)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Asked by BillTreloar 4 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

enable cookies in browser

I keep getting a message when loggin into my gmail account to enable cookies. I'm using firefox so I assume that's where it want cookies enabled but I don't find a settin… (read more)

I keep getting a message when loggin into my gmail account to enable cookies. I'm using firefox so I assume that's where it want cookies enabled but I don't find a setting for it

Asked by larry r 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

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Microsoft OneDrive photos of the day not displaying

Each day I get an email from Microsoft OneDrive with photos of the day, titled On this day"'. Clicking on a button titled "View all memories" on the email causes the phot… (read more)

Each day I get an email from Microsoft OneDrive with photos of the day, titled On this day"'. Clicking on a button titled "View all memories" on the email causes the photos from that day to appear as a new tab on Firefox. Perfect. Until a couple of weeks ago.

At that time, clicking on it caused the new tab to appear but no photos are displayed. The screen looks as if it's trying to load the pics, but nothing shows up. When I open up the OneDrive website directly, I can click on "Photos" and see ALL photos in my cloud account, and there is also a row at the top under the title "For You" which shows several clickable buttons titled "September <XXX>", "A new trip", "Revisiting <month XXX>", "Last week", etc. Clicking on each of those separately yields the same result as when I clicked on "View all memories" from the original email, which is that nothing is displayed but it appears to be trying.

Below the "For You" row is "All Photos" sections which has everything, but not organized like the "For You" row. It simply is the entire set of my pictures from which the "For You" buttons do their selection from.

I exchanged emails with the MS OneDrive support over several days, who made numerous suggestions, but none worked. We did determine, though, that the photos do appear seamlessly if I switch to Edge as the default browser, but I want Firefox as my default.

Because the photos did appear under a different browser, they suggested I contact Firefox, which I'm doing. And this is after I've tried all the suggestions contained in a google search I entered as: "firefox setting to allow microsoft onedrive photos of the day".

Understandably, I'm very frustrated and appreciate any suggestions anyone can provide. Thank you.

Asked by jmill53 4 months ago

Answered by Denys 3 months ago

Broken Auto-Updates on Firefox ESR after silent installation, requires admin privileges, UAC prompts, causes XULRUNNER pop-ups

I've been struggling for months to standardize a deployment of Firefox ESR across various client environments that reliably auto-updates and doesn't cause UAC prompts and… (read more)

I've been struggling for months to standardize a deployment of Firefox ESR across various client environments that reliably auto-updates and doesn't cause UAC prompts and XULRunner profile error pop-ups(I work in IT).

We deploy Firefox ESR in bulk on machines via a batch script which runs as SYSTEM, with msiexec /i and /qn flags.

Firefox installs fine, but then users are typically met with a UAC prompt when they first try to run Firefox. If they decline, then the UAC prompt comes back again next time and often fails to update at all, so the machine is left on an older, vulnerable version.

Regarding the environment: we have deployed the Firefox ESR admx templates and enabled the relevant auto update settings in Group Policy. But only some machines seem to stay up to date, and it seems like this only happens if a user with local administrative privileges has run the program at least once.

What I find unusual is that Firefox seems to attempt to make a "Background Updater" scheduled task for every user that runs the software on each PC, but these users do not have administrative privileges, and the scheduled task is set to only run when that user is logged in. Obviously a scheduled task running as a user with limited privileges isn't going to be able to update files in the Mozilla/Firefox subdirectory in "Program Files" as by default that's read-only access for non-admin users. And, obviously, if a user with local admin privileges DOES log into the machine, then it can update once, but then the scheduled task that it creates for that user (now with admin privileges) will only run when that user logs in - and we don't login as "admin"-privileged users day-to-day.

So, various machines are out of date, running vulnerable Firefox 128 instead of 140 or 142 even though they're all deployed from the same image and have the same policies and restrictions, and ran the same installer for Firefox.

Is there some reason why the auto update scheduled task isn't created at installation time, when administrative privileges have been granted? It's very odd that it doesn't, because then every time a user logs into a machine it seems like Firefox ESR creates the background upgrade task under a non-admin user which simply won't work. I see machines having 4 or 5 background upgrade scheduled tasks, all created by Firefox ESR, and yet the software still won't update - there's a UAC prompt every time the program launches, and going to Help -> About shows "Restart Firefox to update..." but then when clicking the button to restart Firefox, we get the UAC prompt, user doesn't have privileges, so this goes around and around in circles.

Is there a reliable way to keep Firefox up to date without manually logging into each machine and going through the UAC prompts? Can we manually create a scheduled task with the correct user account that has privileges to actually upgrade Firefox?

The background auto update mechanism simply doesn't make sense to our team on a machine-wide install.

Asked by TheITDepartmentAdmin 4 months ago

Last reply by Mike Kaply 2 months ago

  • Solved

Google Passkey Prompt

Since the Tahoe upgrade I can't login to my google account because the 'Passkey' prompt that the system is supposed to automatically trigger, never eventuates as it used … (read more)

Since the Tahoe upgrade I can't login to my google account because the 'Passkey' prompt that the system is supposed to automatically trigger, never eventuates as it used to in Sequoia. I am signed into my account on the same desktop using Safari but my preferred browser is Firefox, so this is quite frustrating.

Asked by QbnPat 4 months ago

Answered by Pakeeza Safdar 4 months ago

Intermittent connectivity problems

Hi, I'm on Debian. In the last day I have intermittent connection problems on many websites which go away after a while. Any ideas? I'm using Quad9 for DNS but I don't kn… (read more)

Hi, I'm on Debian. In the last day I have intermittent connection problems on many websites which go away after a while. Any ideas? I'm using Quad9 for DNS but I don't know where in the chain something is going wrong

Asked by awahl1138 4 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox ios slows down during use

Initial performance is good, but over time especially when tabs are opened and closed frequently responsiveness to user input (e.g. tab switching, opening/closing tabs, r… (read more)

Initial performance is good, but over time especially when tabs are opened and closed frequently responsiveness to user input (e.g. tab switching, opening/closing tabs, response to hyperlinks) becomes very slow. After force quitting and restarting, performance is good again for some time. I exclusively use private tabs.

Asked by peter18 4 months ago

Last reply by TyDraniu 1 month ago

stopped opening links in the apps

Even though I've never changed my settings aside from the first time I changed them to my preferred settings, for whatever reason, Firefox no longer opens links I tap on … (read more)

Even though I've never changed my settings aside from the first time I changed them to my preferred settings, for whatever reason, Firefox no longer opens links I tap on in external apps. I changed the settings to do it that way the very first time and it worked fine up until a little while ago. Now, the only way it opens a link in the external app when I tap on it, is if I tap and hold, and then choose that option in the pop-up menu. As I said, in the settings it IS set to open links in external apps, but it doesn't do it anymore.

Asked by Toria 4 months ago

Last reply by Kiki 3 months ago

  • Solved

strange font

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter] i dont know if its a stra… (read more)

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter]

i dont know if its a strange font or another problem, i have copied all "font" setting from my other pc where i dont have the problem.

also i cant get spell check to work here dsespite turning it on

its very distracting, would be very gratefull for any suggestones if any one can 

help thanks

Asked by bill 4 months ago

Answered by bill 3 months ago

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why is Firefox using rini.drorinat.com to do my searches? Is this a hoax or scam?

When is do a search in Firefox I noticed that it now searches with "rini.drorinat.com" is this still Firefox or have I been violated? I tried to look up this site but no… (read more)

When is do a search in Firefox I noticed that it now searches with "rini.drorinat.com" is this still Firefox or have I been violated? I tried to look up this site but no success, could you help with this asap please?

Asked by barbara 4 months ago

Answered by jonzn4SUSE 4 months ago