Showing questions tagged:

Exchange auth error when setting up account (accounthub) (bug1975860)

Hi, I'm trying to add another account to my Thunderbird client (already have 2, a IMAP account, and a Hotmail/Live/Outlook), but i keep getting the error "Exchange auth e… (read more)

Hi,

I'm trying to add another account to my Thunderbird client (already have 2, a IMAP account, and a Hotmail/Live/Outlook), but i keep getting the error "Exchange auth error" and no possible way to manually configure the server or anything, despite the mail server not being an exchange server. Following this, it just freezes the view, although i can close the popup by pressing escape.

is this a bug in the most current version of Thunderbird, or am i doing something wrong?

Solved Archived 3 2205

Unable to add account. (accounthub)

I can't add an account. When I try to add an account, I get an error message: can't access property "cleanup", this[#configVerifier] is undefined The version of Thunderbi… (read more)

I can't add an account. When I try to add an account, I get an error message: can't access property "cleanup", this[#configVerifier] is undefined The version of Thunderbird is 140.0.1esr (64-bit).

Solved Archived 4 974

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account.

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to enta3ommry@gmail.com was … (read more)

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to enta3ommry@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, and we can help unlock your account.

Solved 1 459

Drafts, Sent, Junk, Trash folders are not showing up in my inbox on new server

I just added a new email server to handle my mail. It is a local hosting company that I use. I already have another email address with them. When I added the new account … (read more)

I just added a new email server to handle my mail. It is a local hosting company that I use. I already have another email address with them. When I added the new account I noticed that the Sent and Drafts folders were missing under the 'Inbox'. Image 1 shows how the existing email account is setup with the drafts, sent and Junk folders under Inbox. The image 2 shows how the new account is showing up, no drafts or sent folders.

I am subscribed to them all.

How to get the Drafts and Sent folders under Inbox?

Archived 12 384

How to add existing mail account to Thunderbird

Could you please tell me how to how to add existing mail account to Thunderbird? I could not find "existing mail account" in the [new] which is [file] in the top Bar. Als… (read more)

Could you please tell me how to how to add existing mail account to Thunderbird? I could not find "existing mail account" in the [new] which is [file] in the top Bar. Also, there is no "Add mail account" button.

App version is latest one. waiting for your reply.

Archived 2 368

Incoming server already exists.

Hi, Thunderbird: 142.0 (64-bit) With Account Hub When I try to add a mail account that I deleted before, I receive an error message: Error Creating Account Incoming… (read more)

Hi,


Thunderbird: 142.0 (64-bit)


With Account Hub

When I try to add a mail account that I deleted before, I receive an error message:

  • Error Creating Account
  • Incoming server already exists.

When I add my email account, I receive the message, "Can't find a server," and Thunderbird adds the incoming server configuration somewhere. It's not in the "Account Settings" menu.


Without Account Hub

I deleted my profile folder and started from scratch.

I tried to use the same configuration settings I have in the mobile version of Thunderbird, but without success. Unfortunately, it's not possible to import the settings from Thunderbird Mobile.

I have the same problem with the Account Hub, or without it. How can I fix this problem?

Many thanks,

Solved Archived 1 346

rogers taking control of my email

I have had my @yahoo.ca email for many years. I have always used Thunderbird to retrieve my email and read it locally on my desktop. Recently when Thunderbird launched Ro… (read more)

I have had my @yahoo.ca email for many years. I have always used Thunderbird to retrieve my email and read it locally on my desktop. Recently when Thunderbird launched Rogers take over and wants me to lo in to rogers. It is not a Rogers.com email address, it is a yahoo.ca email address.

Why has Rogers taken over my email.

I can still access my email on the web at the yahoo.ca website, but I want it back in Thunderbird as well.

john_f_burke@yahoo.ca

Open 29 333

how can I change the order of email accounts in 128.6.0

How can I change the order of my email accounts? I need to be able to move 1 or more accounts from the bottom of the list to the top of the list. I have Thunderbird 128… (read more)

How can I change the order of my email accounts? I need to be able to move 1 or more accounts from the bottom of the list to the top of the list. I have Thunderbird 128.6.0

Archived 7 292

Yahoo IMAP shows both “Draft” and “Drafts” in Thunderbird and can’t remove one

Hi, I’m using Thunderbird with a Yahoo Mail account and I’m seeing two Draft folders in the left pane: Drafts Draft Their IMAP locations are different: imap://…/Drafts im… (read more)

Hi, I’m using Thunderbird with a Yahoo Mail account and I’m seeing two Draft folders in the left pane:

Drafts Draft

Their IMAP locations are different: imap://…/Drafts imap://…/Draft

Thunderbird only saves drafts into the Drafts folder (plural). The Draft folder stays empty, but it always shows up.

What I tried so far: • Account settings → Subscribe Unchecked “Draft” there, but it doesn’t save. After reopening Subscribe, it’s checked again and the folder is still visible. • Restarted Thunderbird multiple times. • Server Settings → disabled “Show only subscribed folders”. • Checked folder Properties, but there are no options to hide it or control visibility, so it looks hard locked by Yahoo.

Conclusion so far: Yahoo seems to force both system folders via IMAP and ignores unsubscribe, so Thunderbird can’t hide or remove “Draft”.

Is there any supported way in Thunderbird to permanently hide or ignore the extra Draft folder for Yahoo accounts, or is this a known Yahoo IMAP limitation?

Thanks

Open 4 289

Where to enter App Password on Thunderbird?

Fastmail appears to have cut the connection with my Thunderbird account and they say I will now need an App Password. They have instructions for generating this, but I ca… (read more)

Fastmail appears to have cut the connection with my Thunderbird account and they say I will now need an App Password. They have instructions for generating this, but I can find no place on Thunderbird to enter it. Primary Password doesn't seem to be it.

Solved Archived 4 284

Setting up Outlook on Thunderbird

Please Hi Thunderbird Support, Thank you for this highly appreciated free platform. I do have a few questions please. I have three accounts and I add to Thunderbird: 1. G… (read more)

Please Hi Thunderbird Support, Thank you for this highly appreciated free platform. I do have a few questions please. I have three accounts and I add to Thunderbird: 1. Google personal account: Was able to see all folder, contacts, and calendars 2. Google work related: Was able to see folders, calendars, but no contacts (address book) 3. Outlook work related: Can see the inbox, no folders, no addressbook (contacts), no calendars. The screenshots below is what I get when adding the Outlook account



Looking forward to hearing from you. Kind regards, see attached.

Solved Archived 4 274

I get this question dozens of times every day....: "Mozilla Thunderbird Email wants to access your Google Account" Why would I give Google permissions to access delete or do anything else to my email and contacts:

WHY AM I GETTING THIS REQUEST... DOZENS OF TIMES A DAY? Mozilla Thunderbird Email wants to access your Google Account undefined my gmail.com account: This will allow Mo… (read more)

WHY AM I GETTING THIS REQUEST... DOZENS OF TIMES A DAY?

Mozilla Thunderbird Email wants to access your Google Account undefined my gmail.com account: This will allow Mozilla Thunderbird Email to:

More info: Read, compose, send, and permanently delete all your email from Gmail Click for more information

More info: See, edit, download, and permanently delete your contacts Click for more information

More info: See, edit, share, and permanently delete all the calendars you can access using Google Calendar Click for more information

By clicking Allow, you allow this app and Google to use your information in accordance with their respective privacy policies. You can change this and other Account Permissions at any time.

HOW CAN I DISALLOW Google to do anything with my account and contacts?

Archived 3 266

Thunderbird Mobile - No Inbox or other folders on only one account (Outbox only)

Hi all, I have tried on K9, and Thunderbird Mobile. On my tablet, with K9 mail, I exported my fully working accounts, and imported to my phone. All worked, except one ac… (read more)

Hi all,

I have tried on K9, and Thunderbird Mobile.

On my tablet, with K9 mail, I exported my fully working accounts, and imported to my phone. All worked, except one account, where it only has an outbox. No inbox, no sent folder, nothing.

I then Installed Thunderbird mobile, and used the QR code link in the desktop app, to sync to it. Same issue. All other accounts work fine, but not that one account. Only an outbox.

I've logged into the web version of that account, and no restrictions are on folders. And it's only on my phone. On tablet it's fine.

I can't even choose folders in settings, for sent, etc, as there are none to choose.

Any help would be greatly appreciated. Thank you

Solved 8 262