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XULRunner not allowing me to make a new profile

Every few hours, maybe 4 times a day, XULRunner appears and tabs me out of everything. It says "This profile was last used with a newer version of this application. Pleas… (read more)

Every few hours, maybe 4 times a day, XULRunner appears and tabs me out of everything. It says "This profile was last used with a newer version of this application. Please create a new profile."

There isn't a 'create new profile' button. I already made a new profile as well, but it did not fix the problem.

I recently changed to the newest ESR, 115.10.0esr, to fix streaming issues.

Asked by cwweynand 12 hours ago

Last reply by zeroknight 45 minutes ago

Firefox print to PDF now inserts huge numbers of blank pages in the pdf at random places

For years, I have used print to pdf in Firefox to generate pdf files of long web pages. It always worked. But lately, I noticed that huge numbers of blank pages are ins… (read more)

For years, I have used print to pdf in Firefox to generate pdf files of long web pages. It always worked. But lately, I noticed that huge numbers of blank pages are inserted in the pdf file, seemingly at random. I looked at the HTML source, and could not see anything that obviously triggers the blank pages. For example, a web page that ought to print to about 35 pages generates a file of more than 600 pages, with most of them blank.

I can use Microsoft Edge as an alternative, but pdf files from that browser strip out all the color, and are nevertheless super huge, about ten times larger than the ones from Firefox. E.g. the file mentioned above, about 35 pages, would be about 1.3 MB from firefox, and 12 MB from Edge. So getting the file from Firefox would be nice.

Is there a reason why print to pdf is behaving in this strange way, and anything I can do about it?

Asked by argnotagain 9 hours ago

Last reply by zeroknight 2 hours ago

Repetitive update request

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. … (read more)

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. However, 5 minutes later the window pops up again. Even after repeated attempts of updating, even doing a full restart on the computer, Firefox continues to send this window to me. The private window in the bar says about:restartrequired.

I've tried uninstalling Firefox with a fresh install as well as doing a Refresh of Firefox. Neither seem to solve this problem.

Asked by rxs621 1 week ago

Last reply by zeroknight 2 hours ago

PopUp in Outlook Live Hotmail.

In recent weeks a PopUp is appearing on my Outlook.live.com Hotmail screen: "Add Outlook.live.com as an application for mailto links? There is no choice to Decline only t… (read more)

In recent weeks a PopUp is appearing on my Outlook.live.com Hotmail screen: "Add Outlook.live.com as an application for mailto links? There is no choice to Decline only to Add it. You can Close the link with the X but it keeps returning each time I log in.

We are cautioned repeatedly not to click on unknown links so I haven't.

Could someone please explain in "layman terms" why I am getting this, what it's for and how to stop it?

Thank you to everyone.

Asked by samred64 1 day ago

Last reply by jonzn4SUSE 8 hours ago

How to stop tabs from appearing when hovering on top in fullscreen

Basically, I copied this from an old post that I didn't understand the solution when I move my mouse to the top of the screen in fullscreen, the adressbar and tabs come … (read more)

Basically, I copied this from an old post that I didn't understand the solution when I move my mouse to the top of the screen in fullscreen, the adressbar and tabs come up, I hate that how do I fix it

Asked by @._.@ 20 hours ago

Last reply by jscher2000 - Support Volunteer 13 hours ago

Can't stop annoying pop up tab

Every time I open a new tab, another extra tab opens automatically with the following address: https://0.0.0.1/ showing this message: An error occurred during a connec… (read more)

Every time I open a new tab, another extra tab opens automatically with the following address: https://0.0.0.1/

showing this message: An error occurred during a connection to 0.0.0.1.

I already re-installed Firefox but this bug keems popping up.

BTW: I did not do a d*** thing. It just started yesterday and is extremely annoying!

Asked by michael686 4 days ago

Last reply by cor-el 13 hours ago

Can I recover account data after reseting password?

I had issues login to my Firefox account, so I reset my password, which cleared my data with passwords and bookmarks. I later found where I stored my recovery key and wan… (read more)

I had issues login to my Firefox account, so I reset my password, which cleared my data with passwords and bookmarks. I later found where I stored my recovery key and wanted to see if I can recover that data again.

Asked by Brandon 18 hours ago

Last reply by cor-el 15 hours ago

Failed to check for update

Help -> About "Failed to check for updates." This has been going on for over a week. I have downloaded and applied the installation program multiple times (>3). Th… (read more)

Help -> About "Failed to check for updates."

This has been going on for over a week. I have downloaded and applied the installation program multiple times (>3). The problem persists. What is going on, and how do I fix it? Thanks

Asked by Bryan 17 hours ago

Last reply by cor-el 15 hours ago

Fiefox RAM usage increases on its own

The RAM usage increases, from 1GB to 40GB+ within a matter of minutes of starting Firefox. I have not added any extensions in months. I turned of several with no improv… (read more)

The RAM usage increases, from 1GB to 40GB+ within a matter of minutes of starting Firefox. I have not added any extensions in months. I turned of several with no improvement. I have 6 tabs opened. Firefox has crashed several times the past couple fo months. I have been away on travel for 2 weeks, and today the problem is much worse.

Firefox (37916) 51GB, Extensions (34308) 370MB, GPU (33072) 298MB , and everything else < 100 MB.

I really love Firefox - use across my 4 devices. Only on my desktop am I seeing this. Laptop, iPad, and Android all work fine. Running Win 11

Asked by Mike 3 days ago

Last reply by jscher2000 - Support Volunteer 16 hours ago

left click on mouse disabled when viewing my accounts on HSBC website

looks like a problem with Firefox as no problem when using a different browser e.g. Opera. Also cannot log onto Nextdoor.co.uk using Facebook to log on. Again works fine … (read more)

looks like a problem with Firefox as no problem when using a different browser e.g. Opera. Also cannot log onto Nextdoor.co.uk using Facebook to log on. Again works fine on Opera

Asked by Bruce Bolton 1 day ago

Last reply by zeroknight 21 hours ago

URL is broken in firefox

Any links from rcsearch.ru to aliexpress is broken in firefox, but works in another browsers. For example click any aliexpress link here rcsearch.ru/-c48920. … (read more)

Any links from rcsearch.ru to aliexpress is broken in firefox, but works in another browsers. For example click any aliexpress link here rcsearch.ru/-c48920.

Asked by welcome-to-semiconductor-hell 1 day ago

Last reply by zeroknight 21 hours ago

firefox won't go to any sites!!

Concurrent with the most recent automatic windows update (may or may not be the problem), Firefox with duck-duck-go will not go to almost any site. All I get is a spinni… (read more)

Concurrent with the most recent automatic windows update (may or may not be the problem), Firefox with duck-duck-go will not go to almost any site. All I get is a spinning icon or a blank page, not even any error messages. This was even true trying to go to this page until I restarted in trouble shooting mode. Until I can get Firefox working again I have been using Chrome with duck-duck-go. Note any search, i.e. 'hotels in Italy' or even 'MSN' do the same: spinning icon or blank page!! Any help would be appreciated. Also I noticed that my bookmarks were missing and there was no bookmarks drop-down on my tools line. I have run malware bytes and it showed clean, same with CCleaner. I have re-installed Firefox; no difference. Please help. and also, any way to find and replace my extensive bookmarks list? I have reduced my privacy to near zero and turned off firewalls and all limits I could find while testing for that. That did not change anything.

Asked by onefoozer 1 day ago

Last reply by zeroknight 21 hours ago

Downloads Freeze, And Firefox Process Won't End During Restart

Hi, Occasionally when downloading files on Firefox, they'll freeze completely (often at the very end.) There is no way to pause or cancel the downloads, except to restar… (read more)

Hi,

Occasionally when downloading files on Firefox, they'll freeze completely (often at the very end.) There is no way to pause or cancel the downloads, except to restart Firefox.

When I attempt to restart Firefox, it closes the browser window. However, when I try to reopen it, I get an error message stating that Firefox is running but not responding. The 'Close Firefox' option does nothing, except make the box pop back up a moment later.

I can't kill the Firefox process in Task Manager or Process Explorer, because it says access is denied. I can't kill it using taskkill in command prompt because it says there is no running instance of the task.

The ONLY thing that seems to help is completely restarting the computer, which is getting frustrating to do several times a day.

I can confirm Firefox is up-to-date. Any tips are appreciated, thank you!

Asked by James McAllister 1 day ago

Last reply by zeroknight 1 day ago

Can't clear autosuggest

I've been having issues with the websites that I commonly go to no longer appear on the autosuggest list. Websites I haven't gone to for ten years appear when I type in … (read more)

I've been having issues with the websites that I commonly go to no longer appear on the autosuggest list. Websites I haven't gone to for ten years appear when I type in a given sequence rather than more common ones. Website that I go to every day no longer appear.

Multiple websites suggest this sequence:

https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

I follow the "clear all.." and nothing changes. How can I start anew and have FF re-learn my url history?

Asked by bizbizbiz 1 day ago

Last reply by zeroknight 1 day ago

red outline for firefox primary password prompt

After the last update my primary password prompt box is outlined in red. It was never outlined in red before the update. I cannot find any information for this issue. … (read more)

After the last update my primary password prompt box is outlined in red. It was never outlined in red before the update. I cannot find any information for this issue. Anyone else experiencing this anomaly (at least it appears to be one since no one has reported it). Thanks

Asked by Phillip G 1 day ago

Last reply by cor-el 1 day ago

Firefox color won't let me change white backgrounds?

As you can see here, despite me setting custom colors and checking every setting i could find, i can't seem to find what will turn this white color to grey or black, doe… (read more)

As you can see here, despite me setting custom colors and checking every setting i could find, i can't seem to find what will turn this white color to grey or black,

does anyone know how to fix this?

Asked by Heather Peterson 2 days ago

Last reply by zeroknight 2 days ago

Entered text in a website search box has no reponse. Works in Firefox Troubleshoot Mode.

When I enter text in Firefox 125.0.1 for Netgear's firmware download page at https://www.netgear.com/support/download/ to search for "GS108Ev3" Ethernet Switch, I get no … (read more)

When I enter text in Firefox 125.0.1 for Netgear's firmware download page at https://www.netgear.com/support/download/ to search for "GS108Ev3" Ethernet Switch, I get no response. It works in Firefox Troubleshoot Mode and works with Chrome Browser.

Asked by Mike J 2 days ago

Last reply by cor-el 2 days ago

Firefow shortened amount of available homepage shortcuts

Firefox decided to remove the total amount of homepage shortcuts. For months, it allowed for 4 rows and 8 columns, with blank "Add Shortcut" shortcuts. This allowed me to… (read more)

Firefox decided to remove the total amount of homepage shortcuts. For months, it allowed for 4 rows and 8 columns, with blank "Add Shortcut" shortcuts. This allowed me to organize or split my shortcuts better. This morning, it decided to move all shortcuts together. As per the "Before" and "After" screenshots attached.

Usual disclaimers: Firefox 125.0.1 (64-bit) on Windows 10 No Config edits No extensions currently installed manipulate, affect or otherwise influence shortcuts

Please advise.

Asked by RC PD 3 days ago

Last reply by zeroknight 2 days ago