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Verified By Amazon

I've noticed there is a "verified by Amazon" icon in my address bar next to the FF shield. How did it get there, can, or should, I remove it and how. I don't trust anyt… (read more)

I've noticed there is a "verified by Amazon" icon in my address bar next to the FF shield. How did it get there, can, or should, I remove it and how. I don't trust anything Amazon does, so if possible I would like it to be gone.

Asked by medicmarie 3 months ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

Not Able to Upload

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from wor… (read more)

I have tried to upload files in several websites and the "upload" button isn't working. I tried in Safari and I'm not having this issue. It's an issue keeping me from working. Does anyone know how to fix it?

Asked by drlinmorel 3 months ago

Last reply by george6996 21 hours ago

Can not log into Last Pass extension with newest Firefox update

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click… (read more)

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click that, open the Last Pass page to sign in, then the icon turns red and functions. Now when I click the icon a frozen page comes up that never loads. I can sign in to the Last Pass webpage, but that doesn't turn on the extension.

Any advice appreciated - thanks!

Asked by washburnkristen 3 months ago

Last reply by rob.nash1984 1 day ago

why does firefox change my settings to delete cookies upon closing?

"delete cookies and site data when firefox is closed" now gets checked against my will. i'm not checking it and have never had it set to do that. this is wasting tons of … (read more)

"delete cookies and site data when firefox is closed" now gets checked against my will. i'm not checking it and have never had it set to do that. this is wasting tons of time for me, resetting my shortcuts and signing in to sites that are a pain in the ass to sign in to (specifically bandcamp). other settings get changed also, but not all of them, and my personal info remains. but a lot of time is also wasted correcting all the settings that have changed behind my back. this started happening within the past week. i've changed nothing.

it's not when i turn my computer off. i had to reset everything 2 days ago, but when i got home yesterday and turned my computer on it was working properly - settings intact. i used it for several hours, went to bed, turning the internet off, as i always do, and leaving pine player on. (it's not pine player causing the problem. i wasn't using it the other times) the computer never went into sleep mode, as per my settings... but after turning the internet back on this morning and opening firefox my settings are changed again.

any ideas? Thanks if you try to help

Asked by coelacanth 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

PASSWORD MANGER

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 … (read more)

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Asked by The Boss 3 months ago

Last reply by cor-el 2 days ago

Firefox downloading 0 byte htm files moz-safe-about resources

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? T… (read more)

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? This is a screenshoot. Should i be worried? Thank you for help.

Asked by t.martynik 3 months ago

Last reply by ashleedawg 3 days ago

Updates

My Lenova Think Pad has Windows 7 Prof (configured as XP) on it, and Firefox and Thunderbird. I use it mostly for email, to play simple computer games, such as solitair… (read more)

My Lenova Think Pad has Windows 7 Prof (configured as XP) on it, and Firefox and Thunderbird. I use it mostly for email, to play simple computer games, such as solitaire and word search, and now and then to look up an address or website. I do not know anymore about computers. Everytime I got an update, something would change and I would have to go and find someone, and PAY them to tell me what happened, and fix it, and put it back the way it was. For a very long time now I have not downloaded any updates, and just press the dismiss, or not now button.

Why do you need to change things the whole time, when it is all running fine. I am now too scared to download anything in case it alters something from the way I am used to. I do not use facebook or twitter or any of those things people are always talking about. I just use it for email, to keep in touch with others, since I cannot hear on a phone.

I am a technologically challenged octogenarian, who did not have a chance to finnish school in the 50's. Will I eventually not be able to use my computer? Or will you keep it running?

Lucy - Lifemagician

Asked by lifemagician 1 week ago

Last reply by MaxLen 1 week ago

Cannot upload files or add attachments in Firefox

Recently upgraded to a new Macbook and added the latest version of Firefox. For some reason, I am unable to upload or attach files on any website. This includes things li… (read more)

Recently upgraded to a new Macbook and added the latest version of Firefox. For some reason, I am unable to upload or attach files on any website. This includes things like adding attachments to Gmail messages, uploading photos to Facebook, or uploading media to my Wordpress site. There is no error message or pop-up box -- when I click "attach" or "upload" absolutely nothing happens.

The same files upload without issue via Safari or by using Firefox on my older Macbook, so it's not a file-specific or website-specific issue.

How can I correct this? I like using Firefox as my default browser, and it's annoying to have to switch over to Safari every time I want to upload a file. I've searched older posts here, but the suggested fixes (restarting your computer, making sure location services are enabled) do not do anything.

Asked by rebeccadfrey 3 months ago

Last reply by Chris Ilias 2 weeks ago

Space-key automatically scrolls..

Hi Firefox community, whenever I hit "space key" while I type, then it scrolls downwards which I annoys me. This happened at "Otranscribe" website where I was typing and … (read more)

Hi Firefox community, whenever I hit "space key" while I type, then it scrolls downwards which I annoys me. This happened at "Otranscribe" website where I was typing and this thing happened. Please tell me how can I stop the scrolling when hitting space key?

Asked by ushadevipkm987 2 weeks ago

Last reply by cor-el 2 weeks ago

Info lost/ websites reload when leaving Firefox Mobile

This only happens on mobile. Whenever I leave the Firefox app (without closing) and reopen it, the website reloads and everything I had done beforehand is lost. This make… (read more)

This only happens on mobile. Whenever I leave the Firefox app (without closing) and reopen it, the website reloads and everything I had done beforehand is lost. This makes it impossible to use Firefox along with other apps at the same time. The same issue also occurs when I have to open another app (from Firefox) to upload a file; after selecting an image to upload, I'm back to Firefox, but the website reloads and forgets I was uploading something.

TLDR; websites reload upon leaving Firefox, without closing the application

Asked by chimeric.sonata 3 months ago

Last reply by FarmerBob 3 weeks ago

Dark mode

My dark mode keeps switching back to light. And I’m not talking about pages that are white regardless. I’m referring to pages like my home page. I keep it set on dark mod… (read more)

My dark mode keeps switching back to light. And I’m not talking about pages that are white regardless. I’m referring to pages like my home page. I keep it set on dark mode all the time. And I keep have to switch from dark to light over and over again to fix it to fix other pages that are normally dark.

Asked by Brian Davis 3 months ago

Last reply by megamorphg 3 weeks ago

scrolling

Good day! I trust you all are well. I am using a Kensington Expert Mouse (wired, K64325), and KensingtonWorks application for settings. Although I use the slowest scrolli… (read more)

Good day! I trust you all are well. I am using a Kensington Expert Mouse (wired, K64325), and KensingtonWorks application for settings. Although I use the slowest scrolling speed, the scrolling is still very fast i.e. one click is a full screen. In other applications the settings are working well. How can I slow down the scrolling? Many thanks and regards, Konstantin

Asked by Stanyek 4 months ago

Last reply by Cedric & Bev Stone 1 month ago

How can I delete cache and cookies, but keep history, every time I close Firefox?

Under Privacy and Security I have Firefox set to 'Delete cookies and site data when Firefox is closed' with no exceptions listed. When I close and reopen Firefox, the co… (read more)

Under Privacy and Security I have Firefox set to 'Delete cookies and site data when Firefox is closed' with no exceptions listed.

When I close and reopen Firefox, the cookies are correctly deleted, but the cache is not. I have to manually go into this setting to delete them. This also happens if I go to the menu bar setting of 'history/clear recent history'.

I want to keep my history of where I've been, but clear clear cookies and the cache every time close.

This doesn't seem like an unreasonable request for a browser that bills itself as being privacy oriented, but I don't see how to do this. Doing banking, I have to manually go into Privacy each time to get this done to clear the site.

From looking at previous answers to this question it seems the current way Firefox is designed this is "not a bug, but a feature".

Using Firefox 99.0 on a 2017 Imac.

Asked by rockpapersizzors 3 months ago

Last reply by cor-el 3 months ago

Incoming server already exists

I had to delete one of my email accounts (verizon.net) and now want to reinstall. When I attempt to add email account, I get a message "incoming server already exists"! T… (read more)

I had to delete one of my email accounts (verizon.net) and now want to reinstall. When I attempt to add email account, I get a message "incoming server already exists"! The email account is, in fact, gone. Please help.

Asked by Lou Mayo 1 month ago

Last reply by Matt 1 month ago

amking a short cut of the wed adress on th desktop

hi, does any one know how to make a short cut for the web on windows desktop. As chrome and Microsoft edge do? edit: added a space before 'As' to remove unintentional li… (read more)

hi, does any one know how to make a short cut for the web on windows desktop. As chrome and Microsoft edge do?


edit: added a space before 'As' to remove unintentional link.

Asked by Azin 4 months ago

Last reply by Bill Mitchell 1 month ago