Showing questions tagged:

Many extensions don't work on support.mozilla.org

Hi 🙂 This is a follow-up to https://support.mozilla.org/en-US/questions/1511440. The problem is this: support.mozilla.org is a site intended for asking support questions,… (read more)

Hi 🙂 This is a follow-up to https://support.mozilla.org/en-US/questions/1511440.

The problem is this: support.mozilla.org is a site intended for asking support questions, and it is very inconvenient not to be able to use extensions that assist with typing (notably Unicodify and Clippings).


i have 2 suggestions to do:

1) Let the user choose whether to keep extensions enabled (in which case support.mozilla.org is not privileged, the user cannot send "Troubleshooting Information", and there is no security vulnerability), or to send "Troubleshooting Information" (in which case extensions are disabled).

2) Review the design of support.mozilla.org in a way that a subdomain like ffinfos.support.mozilla.org is privileged instead of support.mozilla.org, Firefox sends "Troubleshooting Information" to ffinfos.support.mozilla.org, and extensions are enabled on support.mozilla.org but can never interact with data that Firefox would send to ffinfos.support.mozilla.org.

What do you think about this?

Open 3 59

Exchange - Add-on required --> log-in not possible

Dear Support, we can not log-in with our office 365 account. We need to log-in with "Exchange Add-on erforderlich", but we receive this error message. I attached you som… (read more)

Dear Support,

we can not log-in with our office 365 account. We need to log-in with "Exchange Add-on erforderlich", but we receive this error message.

I attached you some screenshots. We do not understand why this error appears.

When we log-in with option "Exchange" then it works but we need the other option because we need to have the sub-folders.

Please help us.

Best regards, Andreas

Open 1 20

YouTube Nonstop

I have had the YouTube Nonstop extension for a few months. It was great. It let me play playlists without stopping every few songs. Then today it quit working. I… (read more)

I have had the YouTube Nonstop extension for a few months. It was great. It let me play playlists without stopping every few songs. Then today it quit working.

I turned it off and back on but that didn't work. I looked for an update but the last one was 2 years ago.

I haven't tried removing it and reinstalling it. I guess I will do that. Anyone have any ideas?

I see people communicating with the developer on the App store, but I can't find out how to do that. I don't see a link to the developer.

Any help would be appreciated.

Open 1 30

Setting to prevent Firefox from converting double spaces to single spaces?

Hello, I recently learned that browsers will condense spaces written in HTML down a single space. As someone who thinks putting two spaces after a period is more legible… (read more)

Hello, I recently learned that browsers will condense spaces written in HTML down a single space. As someone who thinks putting two spaces after a period is more legible, I was wondering if there is a way to disable this, either in settings or with a browser extension. I know this will result in a less consistent browsing experience because not everyone types this way, however it will make my browsing experience better when reading things written by people who also believe in using two spaces. Thank you.

Open 3 10