All Products Support Forum

New windows 11 computer. Set up Thunderbird with gmail account and I can send and receive emails. however, when I tried to find the profile folder, I noticed there is no Thunderbird folder in the Roaming folder. I can not find it anywhere.

Hello Dear People,

I have been using Thunderbird to great satisfaction. When my computer of 10 1/2 years died, I started to use old laptop of my son who made me the second user. I d/l Thunderbird on my account and it all went well till a few days ago. No Thunderbird. I d/l again, profile not found/inaccessible. I did see advice here from last year, looking for the profile under Users, app data, roaming etc. but to no avail. There is no profile.

How to solve this problem? Also after d/l the set-up, the thumbnail looks strange, like half of the image as shown in the picture. I tried d/l a few times, same result. I was very content with the program. I want Thunderbird back!

Thank you for your advice! Dorith

102.150.0: Folders have subdirectories as per image 1 115: Subdirectores are shown in the root as per image 2

For us this is unusable, so have to revert to 102.

I ask for help with thunderbird and you send me this: If you need help with Mozilla Thunderbird, you can visit the Thunderbird Support Forum or the Thunderbird Support Articles. which brings me right back here. You are worse than windows.

I've been living with the inability to send email from Thunderbird since early July and it has been very inconvenient. I've tried the various remedies suggested on relevant threads, to no avail. All that I can think of is to reinstall Thunderbird, but I have lots of emails saved in folders that I don't want to lose.

Is there a way to reinstall Thunderbird without losing all of my saved emails?

Thanks.

I am getting an error that "you have launched an older version of Thunderbird" Every time I try to open my email. I was using the latest beta version up to three days ago and the program got corrupted for some reason. I did try to install the latest beat online beat 2 .

Thanks, Al

I had to replace my hard drive and now have Win 11. I still have my Thunderbird account, but I cannot access the 3000+ emails in my folders. My Thunderbird started from scratch, no history, no files. How do I access and download my saved emails and folders from before the hard drive replacement? The Geek Squad couldn't help. Keep it simple, I'm not a techie.

I lost my password and had to remove and readded my Suddenlink email, which autodeletes emails past a date and size. I want to have it sync with my local folder inbox only so i can ignore the autodelete off of suddenlinks inbox

I have Thunderbird installed on 3 separate computers in 3 separate locations. When will it be possible that the 3 installations are all completely identical, i.e. they're clones of each other? I would like the folders, filters and address books, for example, alterable by one one installation to update the other two. (Working like, say LastPass)? At the the moment, any filter or folder not present on one of the installations causes emails to end up al over the place!

I had a huge problem with M Outlook. In addition it has locked me out of my Office 365 package and I'm not getting help or support. Luckily I had backup completed before the problem. I changed to Thunderbird (using pop3), which I find very good. The back up is approx 8 GB but with many duplicates which I need to clean up. When I click import it seems to limit the file size to 2 GB. How can I import this backup file into Thunderbird to enable me to access the emails, clean up the many many duplicates and reduce the size? I await help, Thanks in advance

I am s-o-o-o gd tired of this happening. Every time it does, I spend days-to-weeks trying to recover a working edition of Tbird. Why can't you build updates that don't lock a customer out of his/her own emails.

I don't know how or when, exactly, it happened. I use Win11pro which is up to date. I have one Tbird install on dropbox so I can access all my emails from any of four different machines. It worked yesterday (on two machines at any rate, I didn't use the others). Today, no matter which machine I log into, I get an message stating that I ' you have launched an older version of Thunderbird. A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird. Creating a new profile requires setting up your accounts, calendars and ad-ons again. For more information . . .italic text Then it gives an 'exit' button and a 'create new profile' button.

1) I did NOT install a new version of Thunderbird.

2) Insofar as I can tell, the version on Dropbox has not changed so nothing should have altered the profile.

3) I do NOT want to create a new profile -- I have years of data in calendars and emails across multiple accounts.

4) the 'more information' link doesn't work.

Why do you periodically do this to me, Mo? Why can't you make changes that don't destroy a person's account(s), profiles or data? Why do you put up such a useless message without a utility to restore things to the way they should be?

5) I have been searching the internet for hours and I don't see a solution to this problem.

Hi,

i want to autoupdate firefox silently on a bunch of servers. When the mentioned settings are in place i'm still promted to update firefox when opening it. This isn't possible for the users as this is something a systemengineer should do. Is there anything i'm missing for a silent autoupdate? There is no JSON file in place. these settings have been distributed by a GPO.

Kind regards,

Remco

Can I run Thunderbird 102 (full install) with Supernova portable? I want to see what SN looks like w/o commiting it. If I install SN portable on my Win 10 PC can I later remove it w/o damaging my TB 102?

My hp laptop crashed. I was able to remove the hard drive, put it in a sleeve and I trying to find my firefox bookmarks. All of my other files are there. I have tried every path posted online and i still cannot find them. I found two mozilla files but, no bookmarks. Can you assist? I dont know where to look.

I am trying to set up a new email address on Thunderbird but comes up as a POP account. I then set it up on another computer and it comes up as IMAP. I have tried setting up the IMAP manually but Thunderbird rejects. I have uninstalled the app and re installed it.

i installed updated version of mozilla and after login i lost all the previous data and i also tried it to recover from my last backup but it's not working please help me with that i need my data back