Can I block ISP notifications?

Suddenly my ISP is HACKING into my browsers to give me "notifications" without my permission (see image), ignoring Firefox settings and UBlock Origin add-on. They appear … (read more)

Suddenly my ISP is HACKING into my browsers to give me "notifications" without my permission (see image), ignoring Firefox settings and UBlock Origin add-on. They appear above whatever website I'm loading. The company has my email address if they need to notifiy me of anything, so this just seems like a giant middle finger - a way to remind me of their absolute control over my computer. It's totally creepy. Is there any way to block them?

Asked by cfcentaurea 3 hours ago

Last reply by cor-el 3 minutes ago

Mozilla account privacy

Hello, I always use Firefox logged into my Mozilla account. Yesterday I went to a (legitimate) site, that I had never visited before and only read one page. I didn't cli… (read more)

Hello, I always use Firefox logged into my Mozilla account.

Yesterday I went to a (legitimate) site, that I had never visited before and only read one page. I didn't click on anything on that site/page, I only read that one page and left the site. Not long afterwards, I received a promotional email from that site stating "Thanks for stopping by!".

My question is: how did they know my email (the email used by my Mozilla account)? I have never received emails from that site, and as I said, I never visited it until then.

Does Firefox expose the Mozilla account email when visiting sites? This is pretty troubling. I would appreciate any input you have. Thanks

Asked by rd2p 3 hours ago

Last reply by cor-el 3 minutes ago

Backspace key

Hello all. I'd like to restore the backspace button function but the previously workable solution — resetting browser. backspace_action to 0 — is not working for me. Any … (read more)

Hello all. I'd like to restore the backspace button function but the previously workable solution — resetting browser. backspace_action to 0 — is not working for me. Any hints as to why that might be the case?

Asked by richkhav 16 hours ago

Last reply by cor-el 6 minutes ago

remove new tab bar

How do I remove new tab bar, I had to refresh firefox and the new tab bar has reappeared and I want my screen space back

Asked by Die12 36 minutes ago

Last reply by cor-el 6 minutes ago

Unable to play amazon prime videos on firefox

I've been unable to play amazon prime videos on firefox for some time now. It comes up with error message 'video unavailable'. I've followed all the advice on amazon webs… (read more)

I've been unable to play amazon prime videos on firefox for some time now. It comes up with error message 'video unavailable'. I've followed all the advice on amazon website and google searches but nothing works. what do i do ? (this is on asus zenbook laptop) I've tried checking for updates on firefox and add ons, restarting Firefox, restarting laptop, clearing cache , checking DRM settings and deactivating proxy servers.

Asked by Rebecca_M 21 hours ago

Last reply by zeroknight 8 minutes ago

I have 3 email accounts two work great but the main one does not. creber887@sbcglobal does not work. I have tried every combination of passwords. It works in mozilla firefox but no luck in thunderbird. server errors

I have tried for years to get my main email address to work in thunderbird. I have 3 email accounts, two work great but my main one creber887@sbcglobal.net just keeps giv… (read more)

I have tried for years to get my main email address to work in thunderbird. I have 3 email accounts, two work great but my main one creber887@sbcglobal.net just keeps giving me server errors. I have no problems in firefox on yahoo. It is frustrating. It happens in windows and linux. Please help. Clark Creber

Asked by creber887 22 minutes ago

Last reply by sfhowes 13 minutes ago

HTTP Status 403 Forbidden despite clearing cache, cookies, site data and using Troubleshoot mode

Since the last FF update (115.5esr, Windows 8.1 Pro) I keep getting the following error message when I try to access one particular website: The page isn’t redirecting p… (read more)

Since the last FF update (115.5esr, Windows 8.1 Pro) I keep getting the following error message when I try to access one particular website:

The page isn’t redirecting properly An error occurred during a connection to www.doordash.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I have tried virtually all the solutions suggested online. I have cleared my cache, deleted cookies and site data, and I have tried to access the site using Troubleshooting mode, all to no avail. I contacted support for the particular website and they have no difficulty accessing the site with FF.

I can access the site in question with the Chrome browser, so the issue would appear to lie with Mozilla. I use this particular site frequently and would much prefer to continue to access it using it with FF, as I have done for over a year. I just installed Chrome on my Windows 8.1 Pro PC solely for the purposes of accessing this one website.

Help in resolving this issue would be greatly appreciated.

Asked by Firefox Account 38 minutes ago

Last reply by zeroknight 18 minutes ago

Missing data on websites

Hello - I keep searching for various fixes to this, but nothing seems to work. I have the latest version of firefox. Macbook user. Catalina 10.15 I find that with almos… (read more)

Hello - I keep searching for various fixes to this, but nothing seems to work. I have the latest version of firefox. Macbook user. Catalina 10.15 I find that with almost any website that I'm trying to log into, or enter a credit card and other information, the browser does not show these items, pull downs, forms to fill in etc. I'll go thru a whole process of something, and will be directed to click a box or some such that just isnt there. So I move over to Safari, and the entire page loads. I've adjusted the privacy, cleared cache etc. It's like I'm on an ancient browser.

Any help welcome.

Asked by Deborah Goldstein 2 hours ago

Last reply by zeroknight 23 minutes ago

Urgent Assistance Needed: WordPress Plugin Compatibility Issue with Firefox on Finance and Real Estate Website

We're reaching out to our valued community members for urgent assistance with a technical issue affecting our website, dedicated to providing crucial insights into the re… (read more)

We're reaching out to our valued community members for urgent assistance with a technical issue affecting our website, dedicated to providing crucial insights into the realms of home loans, home refinance, VA loans, and mortgage loans.

Recently, we've observed that some of our WordPress plugins are encountering compatibility issues specifically when accessed through the Firefox browser. This concern is impacting the seamless functionality of certain features on our site. Here are a few key details:

Issue: Some WordPress plugins not functioning correctly on Firefox. Website Focus: Finance and Real Estate, covering topics such as home loans, home refinance, VA loans, and mortgage loans. Request: Seeking advice and expertise from the community to address the compatibility issue.

If you have experience in resolving browser-specific plugin issues or insights into ensuring cross-browser compatibility, please share your knowledge. Your assistance will not only benefit our website but also contribute to the broader understanding of maintaining optimal functionality in finance and real estate platforms.

Asked by Michael Wheeler 1 week ago

Last reply by jscher2000 - Support Volunteer 2 days ago

How to Open External Links without Exiting Firefox? How to open without Profile Manager Opening?

When I try to open a link from an external software, in my case mostly discord, that which I click on, I get the profile manager opened, ask for which profile I should op… (read more)

When I try to open a link from an external software, in my case mostly discord, that which I click on, I get the profile manager opened, ask for which profile I should open from. If I already have the Firefox window for that profile open, I have to close the whole window and then it opens with all the tabs with a tab for the link I clicked on.

I would like to open tabs like how Chrome does, not asking for profile (yes, I know, I can just make things open on only one profile but I want to choose which one I want it to every single time without manager) and instead opens up from the profile window that I just had on.

I would like to open external links on an existing window and not close to open it.

So, ultimately, make my Firefox open link from the latest profile window I was on, and it does not require to close an existing window to open the link.

Asked by xodiddl1112 6 days ago

Last reply by cor-el 43 minutes ago

clearing cookies

Is there a Firefox setting that automatically clears cookies? When I turned my computer on, it had been cleared of cookies since the last time I had it on a few hours ago… (read more)

Is there a Firefox setting that automatically clears cookies? When I turned my computer on, it had been cleared of cookies since the last time I had it on a few hours ago, but I didn't do it. No one else here to use the computer but me. I don't want cookies cleared automatically. How do I change it back to manual? I use Firefox Browser 120.0

thank you

Asked by bbbarb2477 1 day ago

Last reply by cor-el 46 minutes ago

Microsoft Hotmail : "Outgoing server (SMTP) timed out"

I am using Thunderbird v 115.5.1 on a Windows 10 system. I am using an "@hotmail.com" email address. I seem to be able to receive emails just fine, but face an issue send… (read more)

I am using Thunderbird v 115.5.1 on a Windows 10 system. I am using an "@hotmail.com" email address. I seem to be able to receive emails just fine, but face an issue sending out emails. When I press "send", it gets stuck on "sending message" for quite a while, then I see the error message:

=

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again.

=

My SMTP settings: Server Name: smtp.office365.com Port: 587 Connection Security: STARTTLS Authentication Method: OAuth2

Appreciate any help! :)

Asked by kevinlim 8 hours ago

Last reply by sfhowes 49 minutes ago

Archiver mes messages

Bonjour, Je cherche à archiver une partir de mes messages à l'extérieur de mon ordinateur sur un support que je veux conserver pour pouvoir y retourner facilement . Y … (read more)

Bonjour,

Je cherche à archiver une partir de mes messages à l'extérieur de mon ordinateur sur un support que je veux conserver pour pouvoir y retourner facilement .

Y a-t-il une procédure simple adapté aux ignares informatiques dont je suis :-) ?

Asked by info10373 6 hours ago

Last reply by sfhowes 52 minutes ago

Links to browser no longer work in Thunderbird.

Still waiting for help with my annoying thunderbird problem. Once you help me solve it, my donations will begin. The browser link in my incoming email stopped working abo… (read more)

Still waiting for help with my annoying thunderbird problem. Once you help me solve it, my donations will begin. The browser link in my incoming email stopped working about 3 months ago. I have to right click on the link, start my browser manually and paste the link. I've tried it with Firefox, Edge and Chrome (preferred) and none of them work.

Asked by jimarch 18 hours ago

Last reply by david 54 minutes ago

Unified view does not group Junk folders

After the last update the program no longer groups all accounts' Junk folders under Junk, but puts them separately under each account - except for one account. This happe… (read more)

After the last update the program no longer groups all accounts' Junk folders under Junk, but puts them separately under each account - except for one account. This happens despite choosing Unified view in Folders. All the other folders are grouped (Inbox, Archive, Sent, Drafts, etc), but Junk is not. It worked perfectly well in the previous version. Please help!

Asked by Anna Wi 11 hours ago

Last reply by sfhowes 57 minutes ago

Tbird extremely laggy and slow

Was just updated to version 115.5.1, and I had held off posting this question until after the update, hoping the issue might be resolved... but it's as bad as ever. Tbir… (read more)

Was just updated to version 115.5.1, and I had held off posting this question until after the update, hoping the issue might be resolved... but it's as bad as ever.

Tbird abruptly became very slow to delete/display messages; not with the last update, but a couple of updates previously. I have been in the habit of working my way up the list from the oldest to the newest, and as I hit "delete" and "up arrow" to view the next email, it's a slow, laggy process. Both emails remain highlighted for a second or two, the old email continues to display, then the deleted email drops out, and shortly the new one displays, the whole process taking a bit over two seconds... to move from one email to the next, a process that used to be nearly instantaneous. No idea exactly when that changed, but it seems to be a process that's getting worse with time.

Any ideas on what I might be able to do to get my original level of performance back? For what it's worth, this is a new machine, insanely fast compared to my older one, and Tbird is the only app where I'm encountering this kind of slowness issue. Everything else is astonishingly faster by comparison... but Tbird remains laggy and slow and I've no idea where to start looking for reasons for this. Don't even know what kind of information to post here that might be useful in diagnosing the issue - - tell me what's needed and I'll do my best to get it. Thanks in advance! I *really* don't want to change email clients after all this time!

Asked by Karl Anonomyous 4 hours ago

Last reply by sfhowes 1 hour ago

Hypertext impossible , clicking on links does nothing, plus error: "not found univocal identity corresponding to the FROM address....

I'd be happy and grateful to you and your tips. I use Win11 and Thunderbird Ver. 115.5.1 . My problem started months ago. The attached image shows the typical message I r… (read more)

I'd be happy and grateful to you and your tips. I use Win11 and Thunderbird Ver. 115.5.1 . My problem started months ago. The attached image shows the typical message I receive: the sender does not show, my name always appears instead (Francesco Tamburrano). Moreover when there is a link, clicking on it does not act (does not transfer to the address shown). I am ready to provide further info and examples of received messages. This problem is only with Thunderbird. I am obliged to use another mail....but I love Thunderbird, I really like it! Best regards to the reader!

Asked by Francesco Tamburrano 3 hours ago

Last reply by sfhowes 1 hour ago

stupid new spam folder

For some idiotic reason Thunderbird is constantly creating a folder called SPAM. I want this off and never to reappear, so could someone explain how to do this. I have … (read more)

For some idiotic reason Thunderbird is constantly creating a folder called SPAM. I want this off and never to reappear, so could someone explain how to do this. I have turned of unable adaptive junk mail and turn of the destination and retention.

This behavior is new, completely unnecessary.

Get rid of this new feature, it is not helpful

Asked by ronsnider 3 hours ago

Last reply by sfhowes 1 hour ago

How do I add Thunderbird profile/local files to backup?

Hi, I've used Thunderbird before but not recently, and am looking forward to having it again. After a number of years using webmail for multiple accounts I started usin… (read more)

Hi, I've used Thunderbird before but not recently, and am looking forward to having it again. After a number of years using webmail for multiple accounts I started using the Seamonkey version, but did not know my local archived email was not backed up and I lost several years of archived email when my last computer crashed. I tried reading the FAQs but for whatever reason I can't figure it out on my own. How do I find the path for local profile stuff -- probably also need to check this on another family member's computer as well! Thank you.

Asked by ERA Triano 2 hours ago

Last reply by sfhowes 1 hour ago