Some pictures cannot be shown in Firefox

Hi sir / madam, we are encountering an issue that some pictures cannot be shown in the Firefox properly. We tried every methods suggested in your forum but none of them c… (read more)

Hi sir / madam,

we are encountering an issue that some pictures cannot be shown in the Firefox properly. We tried every methods suggested in your forum but none of them could resolve the issue. The version of the Firefox 95.0 that it is the latest and thus we attached the picture here for tour further investigation.

Would you please help to check and advise for that? Thank you.

Best regards,

Kris

Asked by kris2022 19 hours ago

Last reply by jscher2000 21 minutes ago

UI images missing

Hi, thanks for volunteering. In my gmail account the UI and images have virtually disappeared. Other than routine updates, I've added no additional add-ons. I have malwar… (read more)

Hi,

thanks for volunteering. In my gmail account the UI and images have virtually disappeared. Other than routine updates, I've added no additional add-ons.

I have malware bytes running.

Ideas or where / how to start troubleshooting?

Asked by g.michael.jackiewicz 52 minutes ago

Last reply by jonzn4SUSE 24 minutes ago

Can't change my default search engine back to Google

Over the past couple weeks, I have noted that when I tried to search something on Google, my search automatically sends me to Bing instead. This really angers me as I had… (read more)

Over the past couple weeks, I have noted that when I tried to search something on Google, my search automatically sends me to Bing instead.

This really angers me as I had always had my Firefox default search engine set to Google, like it currently says in my Firefox settings. Never had I ever changed my default search engine to Bing.

My question is, how can I have my searches be sent to Google instead of Bing when I always had and currently have my default search engine set to Google?

Asked by coolboy725 39 minutes ago

Last reply by jscher2000 34 minutes ago

Can't Upload Image To Support Forum Post

Anyone know why I can't upload a simple small JPEG image to a Mozilla Support forum post? I click the "Browse..." button under "Add images (optional)" under the box where… (read more)

Anyone know why I can't upload a simple small JPEG image to a Mozilla Support forum post?

I click the "Browse..." button under "Add images (optional)" under the box where the post is typed, select the file and click the "Upload" button and it just sits there saying "Uploading Image.jpg" but the image never uploads or attaches to my post.

I have tried from both Firefox (version 96.0) and Safari (version 15.2), but I have the same problem. I can't find any info about accepted file formats and sizes for these forums, but the image is only 478KB, and is a JPEG, so I can't imagine it's too big or an unaccepted format...

I am on macOS version 11.6.2. The image file is NOT locked.

Any info or suggestions would be greatly appreciated!

Asked by eric.wengrofsky 2 weeks ago

Last reply by jonzn4SUSE 48 minutes ago

Firefox will not work with journal access at https://journals.sagepub.com

As a member of the American Sociologial Association I have the ability to download PDF copies of ASA journal articles. Firefox simply will not work. So I switch to Safri … (read more)

As a member of the American Sociologial Association I have the ability to download PDF copies of ASA journal articles. Firefox simply will not work. So I switch to Safri and it works fine. I assume that Firefox security protections or something is blocking me. I cannot find any information in support for this problem. In Firefox I go in circles between this screen (attached) and logging into ASA. In Safari I download the article without this problem.

Can you direct me to a trouble shooting guide so that I know what to turn off when I want to download the articles without having to switch to Safari?

Asked by James Elbert Bearden 3 hours ago

Last reply by cor-el 43 minutes ago

removing Primary Password

I cannot remove Primary Password. When I follow directions and get to step remove check mark, the screen grays out. Also, the sign in primary password keeps showing up ev… (read more)

I cannot remove Primary Password. When I follow directions and get to step remove check mark, the screen grays out. Also, the sign in primary password keeps showing up even though I entered my password. I see this question already being submitted but do not see a resolution.

Asked by terryawagner 3 hours ago

Last reply by cor-el 45 minutes ago

Does beta still install over release?

I have been using FF primarily for email accounts recently, but want to go back to using it for general browsing as well. This would mean the ESR version for general surf… (read more)

I have been using FF primarily for email accounts recently, but want to go back to using it for general browsing as well. This would mean the ESR version for general surfing, and another version for my email accounts---both versions running 24/7 on my laptop, except for updates.

Does beta still install over the release version? I tried googling this but the results never answered my question---evidently "over" is a very common word in English. :)

Also, does the Beta channel update only some days after FDE? Or does the Beta update channel get the new beta at the same time as the Aurora channel?

Asked by paulri 5 hours ago

Last reply by jscher2000 47 minutes ago

Nationality

Why am I not able to answer the question "Nationality?" with the reply I believe to be closest to the truth? Saying I'm from the UK is like saying a Kenyan is African. Wh… (read more)

Why am I not able to answer the question "Nationality?" with the reply I believe to be closest to the truth? Saying I'm from the UK is like saying a Kenyan is African. While technically true, it lacks the accuracy most other countries are allowed to excercise. I'm not saying it would change the world, but it would be nice to have the option. thank you. Human being 112293399 alan lomax of Earth-ish.

Asked by al 1 hour ago

Last reply by FredMcD 1 hour ago

Firefox Internet connection

I start Firefox. It works fine for a time Then, out of the blue, it says I have no Internet connection But, every other browser works just fine If I restart Firefox, … (read more)

  • I start Firefox. It works fine for a time
  • Then, out of the blue, it says I have no Internet connection
  • But, every other browser works just fine
  • If I restart Firefox, it again works just fine, until it doesn't, again
  • It just started doing this a few days ago
  • I know everyone says this, but I didn't change anything other than the automatic update Firefox performed

Does anyone have a solution to this problem? Thanks.

Asked by letsdothis 14 hours ago

Last reply by FredMcD 1 hour ago

Trend Micro Toolbar - Is Missing from Firefox Versions 93.0 and 94.0

Unable to install Trend Micro Toolbar extension for Firefox  v. 93.0 & v. 94.0 Encountering being redirected to " Oops! We cannot find that page" when the user clicke… (read more)

Unable to install Trend Micro Toolbar extension for Firefox  v. 93.0 & v. 94.0 Encountering being redirected to " Oops! We cannot find that page" when the user clicked "Install Firefox toolbar"...

I have also reported this to Trend Micro and there reply was;

"This is XXXXXX from Trend Micro Consumer Support.

I understand that you want to install the Trend Micro Toolbar on your Firefox Browser. Let me help you with this.

As per our Expert Engineers, Currently, the Trend Micro toolbar for Firefox is still under maintenance. You may encounter being redirected to " Oops! We cannot find that page" when the user clicked "Install Firefox toolbar" They have advised customers to use a different browser temporarily. We are already coordinating with Mozilla Firefox to make it available as soon as possible."

Asked by Golden Ratio 2 months ago

Last reply by jscher2000 3 hours ago

Firefox breaks laptop keyboard

Hello So for the past couple of months I have had problems with my laptop keyboard. At random times I couldn't type anymore (also not outside of Firefox). To fix the prob… (read more)

Hello

So for the past couple of months I have had problems with my laptop keyboard. At random times I couldn't type anymore (also not outside of Firefox). To fix the problem I always reinstalled the keyboard drivers so I thought that my driver's were the issue. But this week it happened several times just after openingen the browser so I realised this was the problem. I opened Firefox in safe mode and I didn't have any problems with my keyboard, so I refreshed Firefox but the problem came back. I only use a few extensions that are recommended or made by Mozilla. I have been using an other browser for the last couple of days and haven't had any problems.

Thanks in advance

Asked by Lukas 4 hours ago

Last reply by cor-el 2 hours ago

Thunderbird will not open messages

This is what Thunderbird keeps saying. Sending of password for user llkm3 did not succeed. Mail server pop.verizon.net responded: [SYS/TEMP] Server error - Please try ag… (read more)

This is what Thunderbird keeps saying.

Sending of password for user llkm3 did not succeed. Mail server pop.verizon.net responded: [SYS/TEMP] Server error - Please try again later.

Then this: Login to server pop.verizon.net with username llkm3 failed.

I try again later and it still does not bring my messages from aol.com

Laurie

Asked by llkm3 3 hours ago

Last reply by sfhowes 2 hours ago

Word finder

For some reason when I type, if I haven't already clicked a search bar or anything, the word finder will automatically pop up. In the past I have been using ctrl F to get… (read more)

For some reason when I type, if I haven't already clicked a search bar or anything, the word finder will automatically pop up. In the past I have been using ctrl F to get it to pop up, but recently its not like that, just pops out whenever I press a letter on my keyboard. I think it may be due to me messing around in the settings, but I haven't been able to find a solution to this yet online.

Asked by muyianjie 7 hours ago

Last reply by FredMcD 3 hours ago

I can not connect to espn+ to watch ACC basketball or any other game

I can not connect to a espn+ though direct tv . I have contacted espn and direct tv they can not see a problem it is with firefox. I am watching it on a laptop on a f… (read more)

I can not connect to a espn+ though direct tv . I have contacted espn and direct tv they can not see a problem it is with firefox. I am watching it on a laptop on a fast conection. I can contect and watch on edge but I prefer firefox. I have tried cookie and cache removal. James Ernest Jones urofch@hotmail.com

Asked by James Ernest Jones 5 hours ago

Last reply by FredMcD 3 hours ago