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Videos on YouTube play choppy in Firefox

Whenever I play videos on YouTube in Firefox, the video is always choppy and does not run smoothly. I’ve tried restarting the browser and checking my internet connection,… (read more)

Whenever I play videos on YouTube in Firefox, the video is always choppy and does not run smoothly. I’ve tried restarting the browser and checking my internet connection, but the issue continues. This problem only happens in Firefox, not in other browsers.

Asked by Avani Solanki 1 month ago

Last reply by Paul 1 month ago

  • Solved

Freshservice login error

Hello Since couple of days i cant login to Freshservice via firefox browser, on my Windows machine, my MacBook, My Windows 365 Cloud PC. As soon as i try to login i get … (read more)

Hello

Since couple of days i cant login to Freshservice via firefox browser, on my Windows machine, my MacBook, My Windows 365 Cloud PC. As soon as i try to login i get the and error without any explanation.

I have clear cache, cookies, reinstall Firefox from scratch but still the same issue. On any other browser i could login normally.

Please help Lukas

Asked by a.lukas 1 month ago

Answered by a.lukas 1 month ago

  • Solved

Since the last upgrade I have been having a problem with outlook.com/OWA signing in, need to keep clearing cookies

So I have had a favorite URL in Firefox for a decade or more https://www.outlook.com/owa to access outlook.com via web browser. Microsoft in Firefox only since the last … (read more)

So I have had a favorite URL in Firefox for a decade or more https://www.outlook.com/owa to access outlook.com via web browser. Microsoft in Firefox only since the last upgrade does some weird looking and throws an error saying to try again later. If I delete my cookies for live.com and refresh the link it brings me to the sign in page where I can put in the email/password and it opens fine. If I close the window same thing happens and have to clear cookies, etc. Doesn't have the issue on Chrome or Edge, but thought I would make someone aware something odd is happening there. For now I just am using an alternate link https://outlook.live.com/mail/0/ and it comes up fine but it is not re authenticating again at that point.

Is there something I can do to avoid the error?

Asked by shivaeb 1 month ago

Answered by Ed 1 month ago

  • Solved

YouTube thumbnails not showing in Firefox on Win 10 computer

.: Hello. A couple of days ago Firefox stopped displaying thumbnails of YouTube videos. I tried YouTube on other browsers and the thumbnails appeared as usual. On Firefox… (read more)

.: Hello. A couple of days ago Firefox stopped displaying thumbnails of YouTube videos. I tried YouTube on other browsers and the thumbnails appeared as usual. On Firefox, they've disappeared, but only on my Windows 10 computer. The YouTube thumbnails appear on Firefox on my MacBook. The attached graphic shows what it looks like on my Win 10 computer.

Any ideas on how to solve this would be greatly appreciated. I have also searched the Internet and YouTube for a solution, but was unable to find one that works.

Thank you.

Asked by lightspeed2 2 months ago

Answered by lightspeed2 1 month ago

  • Solved

Amazon website

After signing into Amazon with firefox 43.0.1 (64-bit) browser on my mackbook I am not able to click on anything in firefox. I have to quit firefox and restart it before… (read more)

After signing into Amazon with firefox 43.0.1 (64-bit) browser on my mackbook I am not able to click on anything in firefox. I have to quit firefox and restart it before I can do anything. The even happens in a private window. Safari has no problems.

Asked by Vance 1 month ago

Answered by Vexi 1 month ago

  • Solved

Audible Cloudplayer wont work since current update of Firefox!

Dear Helper, since the newest Firefox update, i got today (16.09.25), the audible cloudplayer doesnt work anymore, meaning it wont load the audiobook! I emptied the cach… (read more)

Dear Helper,

since the newest Firefox update, i got today (16.09.25), the audible cloudplayer doesnt work anymore, meaning it wont load the audiobook! I emptied the cache, but nothing changed. I tried the audible cloudplayer with Windows Edge and it works fine, so it is a Firefox specific problem. I granted all websides access to audio and media automatic replay, nothing changed. The cloudplayer doesnt work! So my question is: What else is interfering in Firefox with the loading of the player? Thank you so much in advance for your help :) Yours sincerely David

Asked by Dk-Doom 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Can't log in ICloud, validation window doesn't appear

Suddenly, I can no longer log in to iCloud on my MacBook Air from Firefox: I get the login alert and the code to validate the connection, but the window to enter the veri… (read more)

Suddenly, I can no longer log in to iCloud on my MacBook Air from Firefox: I get the login alert and the code to validate the connection, but the window to enter the verification code doesn't appear. It says "enter" the code, but I don't get the window to do so!

I'm on Big Sur 11.7.10, it worked without a hitch for years. This laptop is one of my trusted devices. Is a recent update preventing the connection?

I looked at similar questions, and answers from 2020 said to add the 6-digit code after my password, but that solution doesn't work.

It seems the problem is with Firefox; it works on Safari. Any solution for Firefox?

Thanks

Asked by cec.arne 2 months ago

Answered by jbr 2 months ago

  • Solved

Can't login to sites that use microsoft azure for authentication

I can no longer sign in to sites that seem to use microsoft azure for authentication. Including: www.comed.com people's gas through https://login.wecenergygroup.com www.a… (read more)

I can no longer sign in to sites that seem to use microsoft azure for authentication. Including: www.comed.com people's gas through https://login.wecenergygroup.com www.athletico.com which goes to https://myathleticob2cprd.b2clogin.com

All of them return a page that just says "Bad Request" after I enter my credentials and proceed.

I normally use AdBlockPlus and NoScript but I have both of those disabled.

I can login through chromium browsers.

Are others able to use those sites? Any suggestions?

Asked by Wellsee 2 months ago

Answered by Wellsee 1 month ago

  • Solved

some web page drop down boxes don't work

FF 115.27.0 esr Desktop Win 7 Pro 64 bit. I regularly use a web site where the drop down box and other link do not work. https://nypost.com/us-news/. Nothing happen… (read more)

FF 115.27.0 esr Desktop Win 7 Pro 64 bit. I regularly use a web site where the drop down box and other link do not work. https://nypost.com/us-news/. Nothing happens when click on the "Section" drop down at top of page. When get to the bottom of the page and click "See more stories" nothing happens. The web site works fine if I use Chrome on this pc and when I use FF on my Win 10 pc. I have tried disabling add-ons, start FF in Troubleshoot mode, refreshing FF, and disabling Tracking Protection. About the only thing I have done is remove FF and re-install. Any ideas?

Asked by oldman2 2 months ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Google meet crash

Dear friends, For the last 10 days I'm facing problem to run google meet. Either I can't join or the app crashes right after joining the session. The app works fine on o… (read more)

Dear friends,

For the last 10 days I'm facing problem to run google meet. Either I can't join or the app crashes right after joining the session. The app works fine on other browsers. Will appreciate your help.

With regards.

Abbas

Asked by Abbas Ali Siddiqui 1 month ago

Answered by Paul 1 month ago

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Firefox doesn't display programs on YouTube TV for the last week

TV will not play programs. It brings up the app but when I select a specific program I get "We are experiencing problems with our servers. Try again later". It works fine… (read more)

TV will not play programs. It brings up the app but when I select a specific program I get "We are experiencing problems with our servers. Try again later". It works fine on Opera,Edge and on iPhone. I noticed that Firefox does not store my location in the same place as other browsers and wonder if that is the issue.

Asked by Anita Privett 1 month ago

Last reply by Paul 1 month ago

  • Solved

143.0.1 crashes some of my sites

I was using my computer with no issues this morning, then updated to ver 143.0.1. Now when I try to open a tab I see the page briefly flash across the screen and then ha… (read more)

I was using my computer with no issues this morning, then updated to ver 143.0.1. Now when I try to open a tab I see the page briefly flash across the screen and then have just a blank screen. It does not happen on all sites. Sometimes it is a tab within the same site that I can visit. No I am not tech savvy.

I'm using Windows 11 Pro Ver 24H2 build 26100.6584

Asked by richard101 1 month ago

Answered by George Kitsoukakis 1 month ago

  • Solved

can't validate icloud.com signin

when I go to icloud.com to view and download photos and all my icloud stuff on my phone, I can no longer sign in using firefox. I turned off the shield security but no he… (read more)

when I go to icloud.com to view and download photos and all my icloud stuff on my phone, I can no longer sign in using firefox. I turned off the shield security but no help. There used to be a pop-up that let you enter the code apple emailed you so you could access your icloud stuff on the web. Now there is no place to enter the code they send you. I enabled pop-ups too, but that didn't work. Help! I need my photos! And I use that site pretty much constantly-

Asked by NJTW 2 months ago

Answered by jbr 2 months ago

  • Solved

Google Passkey Prompt

Since the Tahoe upgrade I can't login to my google account because the 'Passkey' prompt that the system is supposed to automatically trigger, never eventuates as it used … (read more)

Since the Tahoe upgrade I can't login to my google account because the 'Passkey' prompt that the system is supposed to automatically trigger, never eventuates as it used to in Sequoia. I am signed into my account on the same desktop using Safari but my preferred browser is Firefox, so this is quite frustrating.

Asked by QbnPat 1 month ago

Answered by Pakeeza Safdar 1 month ago

  • Solved

Cannot open gmail using firefox in the last 3-4 days I able to open my gmail on my iphone no problem. it seems that some issue with

Enable cookies Make sure that your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies If you have cookies enabl… (read more)

Enable cookies

Make sure that your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies

If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings

If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.co.uk to your list of allowed sites. Learn more

Asked by remy.zaouche 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

ICloud Login Problem

Hello, I can no longer log in to iCloud applications on Firefox . On my iPhone 11, I receive the request to log in to my Apple account. I followed the same steps and was… (read more)

Hello,

I can no longer log in to iCloud applications on Firefox . On my iPhone 11, I receive the request to log in to my Apple account. I followed the same steps and was able to do so on Google Chrome. Attached is the error message.

Thank you in advance for your feedback.

Asked by Ambrazh 2 months ago

Answered by Denys 2 months ago