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When transferring Thunderbird Profile between PCs passwords are not transferred. Transferring Profiles between two Windows 11 PCs ( both are the same version ) the email details are transferred but no passwords are. I followed the instructions found on the forums to transfer profile between PCs

As of a few days ago, popup boxes have been appearing where Thunderbird is asking for passwords for my email addresses (I access emails from four different addresses with Thunderbird). Sometimes I will get the same popup box for a specific email address appearing several times over a few minutes. I reinstalled Thunderbird hoping that would help, but, while the popups are less frequent, they are still happening.

Also, while I have Thunderbird set up to check for new emails every 10 minutes and to download them automatically, it is only downloading emails when I shut down the program and restart it. "Get New Message For:" does not work. I know that new emails are not being automatically downloaded as I see that there are new ones at the website of my ISP.

Most of the solutions I have seen are not current, and reference settings I cannot find in my version. I have tried deleting and reentering the passwords by clicking on Saved Passwords in settings, but that did not help. Any suggestions?

I am shifting over to TB from Windows Live Mail. I have installed TB Ver 115.16.2 on 7 computers successfully (Win 7, 10 and 11) over the past year. But on one Win 7 computer TB will not save the password. Usually TB asks for the Password during set-up. But here it asked for it in a pop-up box. Yes, I entered the correct password. Yes, I said "save with Password manager." But here it keeps asking for it, over and over. At one point TB connected to the POP download server, just long enough to download all the incoming emails, but then quit connecting. It won't connect to the SMTP server. The port numbers for POP and SMTP are correct and the security settings are correct. I've done a lot of web searching. Most sites say that profile files logins.json and key4.db may be corrupted. I disabled them (by renaming) and copied those two files from another computer on which the same Thunderbird version works properly on the same mail server. Same thing - TB still keeps asking for the POP server password. I just deleted TB (uninstalled, and deleted all the appdata directories, and verified there were no lingering registry keys using a list shown on Spiceworks). I'll next reinstall, but don't have much confidence that it will work. Thanks.

This happens each time I open up T-Bird. Somtimes it is Yahoo.mail, sometimes it prompts to log onto aol.mail.com.

How can this be stopped?

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desktop Win11 pro Thunderbird 148.0 (64-bit)

Firefox won't save my gmail password. I don't know how that is done. When I sign in to [edited from public] @gmail.com, firefox never asks me to save the password. What can I do?

I recently had to change my password for my att.net email account. My iPhone and the att web mail have successfully read up to 0936, while thunderbird has only read up to 0922, and I cannot get the new password entered successfully to read any further.

Meanwhile, the sending function also cannot get the new password entered successfully.

This is the same password that now works on web mail and on my iPhone.

Account settings, server settings show the IMAP mail server is "imap.mail.att.net" port 993, username = email address in att.net domain, security is SSL/TLS normal password, Outgoing server default is "smtp.mail.att.net" port 465, same username, SSL/TLS normal password.

Settings, privacy and security, saved passwords locked up the mouse with giant cursor showing, had to close thunderbird via Alt+F4, mouse still locked up with giant cursor, had to close all other windows with Alt+F4, hoping to be able to close this one before rebooting computer.

The Thunderbird password I've used for YEARS (and is stored in "Saved Passwords") no longer works. I have two laptops with the same password, and they both ceased (on the same day) allowing downloads (or sending) of emails. This occurs on both my laptops -- one has TB version 115.10.1 w/ Windows 10, and the other has 140.5.0esr w/ Windows 11. It also occurs on my iPhone when trying to access the mail server.

Could the problem be the mail server itself?

Please Advise

Bob Hawkins

Hello,

I have to add the Password every time I open Thunderbird because I removed the Password myself after I read this:

<<<< ThundaMike Mozilla Staff 7/28/25, 9:15 PM more options Sounds like you are almost there.

Building off what @david said above, try this:

In Thunderbird, go to Settings > Privacy & Security.

Scroll down to the Passwords section and click Saved Passwords….

Find your email account in the list and remove the saved password.

Restart Thunderbird.

When prompted, enter your new password. >>>

My doing this it removed the .twc password Log In totally in that Settings. I do not see the "my twc.com" in the settings of Tools, Privacy & Security, then Saved Passwords in the list, I only see the Hotmail account settings I have in Thunderbird. Removing it like ThundaMike wrote really removed all the TWC Password and Information.

Can someone help me restoring or re-enter my Mozilla Thunderbird info back into Tools, Privacy & Security, then Saved Passwords so I do not have to type in the Password every time I open Thunderbird.

Thank you so much for your time and efforts I truly appreciate it.

Spectrum had me change my password for one of my accounts on Thunderbird. I changed it with Spectrum. That account was working fine from Nov. 6 until today, Nov. 16; today, it decided that my password wouldn't work. I tried to change it when it asked at the time I was trying to send an email; it wouldn't take. I then went into "saved passwords" and tried to change it; it wanted a pin. This is my** first problem;** Norton has no idea what that is. Thunderbird asked for other sign-in methods including a Yahoo email, but I have no idea what it wants as it doesn't want the password for that Yahoo account. What is it looking for????

I deleted the account from Thunderbird's password manager. After my shutting down and reopening Thunderbird a few times, it finally worked --however, it didn't ask for a password and sent and received email just fine. Thunderbird now doesn't have that account listed in its password manager, but is giving me my mail and sending my mail out without asking me for a password. **This is my second problem.**

Since this is all combined, I'm sending both questions together; otherwise, I wouldn't do so. Does anyone know what's happening and how to get a password back as a necessity for that email account?

Hey,

I am seeing the creation of a file "logins.db" when opening thunderbird.

When I open the file with textedit, it begins with "SQLite format 3". It looks like a script to me, including things like "ON loginsL (is_deleted, origin)" and "idx_loginsM_is_overridden_origin".

I can delete and it's recreated when launching Thunderbird.

Is this file legit? Can anyone confirm having this file, too? I'm running Mac OS 15.7.1 with Thunderbird 145.

Thanks for listening

Hello, I received an email from Spectrum (.TWC) that I needed to change my password by Nov. 11th. I did change it last evening. Now today I cannot receive my email via Mozilla Thunderbird, I receive the pop up to Enter the Password when I open it.

Then a second submit I added: -I came to search helps as to why I need to add the password every time I open Thunderbird's password. I searched and found something similar to what I am having problems with here: https://support.mozilla.org/en-US/questions/1525666

I removed the password that was there for years, I then shut Thunderbird, retyped the new password and it still does not work, and in the Settings Security Password there is no more the TWC in the list but only the hotmail account I have also in the list. Now I do not know how to ADD a new Password in the Settings Password. I am stuck there. No more emails coming in for two days now.-

Then the third submit I added: -I still cannot set the Password that the support above said to remove, I cannot add a new password and the settings shows that .twc is not on the list any more for Setting Security.

Also once in a while it shows a pop up at the right bottom of the page. I added it as an image.

Can someone please help me with this so I can get my .twc mail back. I tried myself and it does not work, I've read many Helps and it's not the issue that I have.-

I tried the original password, made several new ones and it still not working nor showing the .twc account password in the Settings, Security and Passwords area.

I am at a loss and need TB to work as it was before Spectrum informed that I need to change my Spectrum Password before Nov. 11.

Thank you for your time and efforts.

When made to change my password by my email provider, instead of deleting my old password in Thunderbird I accidentally deleted the entire saved login (Thunderbird > Settings > Privacy&Security > Passwords > Saved Passwords > then deleted the entire saved login instead of only deleting the old password). When I tried adding my account login back to Thunderbird using “+ New Account”, it gives me an error message that my incoming server already exists. I'm trying to get my old saved login back without doing any more harm. I can still get into Thunderbird but it won't connect to the server (my login credentials now fail). I can still see and read my old emails but it won't retrieve any new emails. Is there a way to get my old login credentials back or re-enter them into Thunderbird? If not, are there files and folders I can copy from my old saved Thunderbird Profile directory into my active Profile directory to be able to login to my account again while keeping my local folders? I saved a lot of my email to my local folders, so I'm hesitant to overwrite my Mail folder (and even my ImapMail folder) for fear of losing my existing folders, especially my local folders.

I changed my yahoo password and can longer access this account in Thunderbird.

Now when I sign in to Thunderbird I get 'Edge To Many requests'

Unfortunately I deleted the yahoo user name and password in Thunderbird Password/ Saved Logins thinking Yahoo might automatically ask for my new password when re-starting Thunderbird

Can somebody help please.

Many thanks

how to export complete passwords? I tried screen clipping but complete secure passwords don't display.

I need to this in case of another computer crash. It was a nightmare resetting all of my passwords. If I had copy of them it would be much easier re entering them.

here is example of what I seeing with password screen fully widen. See attached image