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Firefox crash after ubuntu 22 update.

After an update of ubuntu 22 on my computer, Firefox does not render properly (see the screenshot of my desktop). I have tried to reinstall it but it continues to happen.… (read more)

After an update of ubuntu 22 on my computer, Firefox does not render properly (see the screenshot of my desktop). I have tried to reinstall it but it continues to happen. All the other programs works fine, it is only firefox.

My system is: Ubuntu 22.04.2 LTS Processor: AMD Rysen 5 3600 6 core procesor x 12 Graphics: AMD Radeon rx 5500 tx

Thanks.

Asked by holadanielam 4 months ago

Answered by zeroknight 4 months ago

  • Solved

Certificate problem accessing an internal company website

I am trying to reach an internal company website (www.gqma.drw), with a certificate chain rooted in a company certificate authority. This works fine in Chrome, and worked… (read more)

I am trying to reach an internal company website (www.gqma.drw), with a certificate chain rooted in a company certificate authority. This works fine in Chrome, and worked in Firefox on my previous computer. But i recently got a new machine, and something somewhere is not quite right. I get an error message looking like this (between the ~~~s):

~~~ Someone could be trying to impersonate the site and you should not continue.

Web sites prove their identity via certificates. Firefox does not trust www.gqma.drw because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates.

Error code: SEC_ERROR_UNKNOWN_ISSUER

View Certificate ~~~

If i click on the error code, i get these details:

~~~ https://www.gqma.drw/

Peer's Certificate issuer is not recognised.

HTTP Strict Transport Security: false HTTP Public Key Pinning: false

Certificate chain:


BEGIN CERTIFICATE-----

MIICczCCAhigAwIBAgIUcg0ZTKoxYO3E5288qtNnymZ/L6AwCgYIKoZIzj0EAwIw NzEMMAoGA1UEChMDRFJXMRQwEgYDVQQLDAtJU1NAZHJ3LmNvbTERMA8GA1UEAxMI U1NETlMgQ0EwHhcNMjIwMzA5MTQxOTAwWhcNMjQwMzA4MTQxOTAwWjA5MQwwCgYD VQQKEwNEUlcxFDASBgNVBAsMC0lTU0BkcncuY29tMRMwEQYDVQQDEwoqLmdxbWEu ZHJ3MFkwEwYHKoZIzj0CAQYIKoZIzj0DAQcDQgAEfXDxyLTebEuPHmneR4faNHoQ PouLPrBqOKnDOW/T+eexbAHcghiZqcQHoHW/Qo/kNQZYPhoHeMZK1ACdvnFTUaOB /zCB/DAOBgNVHQ8BAf8EBAMCBaAwEwYDVR0lBAwwCgYIKwYBBQUHAwEwDAYDVR0T AQH/BAIwADAdBgNVHQ4EFgQUvuzqIs1O1ioHT3qF+olSZ3dDseEwHwYDVR0jBBgw FoAUjGD9eMez/VkLc5nlNkg/U6dBgmUwNQYIKwYBBQUHAQEEKTAnMCUGCCsGAQUF BzABhhlodHRwOi8vb2NzcC5pc3MuZHJ3L3NzZG5zMB8GA1UdEQQYMBaCCiouZ3Ft YS5kcneCCGdxbWEuZHJ3MC8GA1UdHwQoMCYwJKAioCCGHmh0dHA6Ly9jZXJ0cy5p c3MuZHJ3L3NzZG5zL2NybDAKBggqhkjOPQQDAgNJADBGAiEAtEj7K/C2IHMzh175 9TpPu74YktH/1WJM12zUNIioi30CIQDpLqn09bmTFDgQDkg+0YHu1YSBTlCArWYJ KUxQUa0KPQ==


END CERTIFICATE-----
BEGIN CERTIFICATE-----

MIIB3DCCAYKgAwIBAgIUeLNrkgHyp2GhO6Ee4fyvVbGaUg0wCgYIKoZIzj0EAwIw OjEMMAoGA1UEChMDRFJXMRQwEgYDVQQLDAtJU1NAZHJ3LmNvbTEUMBIGA1UEAxML SVNTIFJvb3QgQ0EwHhcNMTcwMzAxMjA0MzAwWhcNMjcwMjI3MjA0MzAwWjA6MQww CgYDVQQKEwNEUlcxFDASBgNVBAsMC0lTU0BkcncuY29tMRQwEgYDVQQDEwtJU1Mg Um9vdCBDQTBZMBMGByqGSM49AgEGCCqGSM49AwEHA0IABAjg18NvaBfwKP0BC/9U Cppc1W2rfSqzsY4KCRIAubItoMyQ13zp25KjVg9IF7Uru7cWQcUMvwf4+2Gb/4m4 sFSjZjBkMA4GA1UdDwEB/wQEAwIBBjASBgNVHRMBAf8ECDAGAQH/AgEBMB0GA1Ud DgQWBBSA3cairIJP/ooZLqrq+L9hSNwxczAfBgNVHSMEGDAWgBSA3cairIJP/ooZ Lqrq+L9hSNwxczAKBggqhkjOPQQDAgNIADBFAiAgvGnmTJgMosKFYuRJ7HZMuD/p ZTNapVJltFiGzKAtewIhAJMVQ72U+m7kLNRw6ej7icBQ9d+T4MuhGyJEeYeX5wR4


END CERTIFICATE-----
BEGIN CERTIFICATE-----

MIICYjCCAgigAwIBAgIUDZxs4OPknZA8SgUkWZ7EncHkYVIwCgYIKoZIzj0EAwIw OjEMMAoGA1UEChMDRFJXMRQwEgYDVQQLDAtJU1NAZHJ3LmNvbTEUMBIGA1UEAxML SVNTIFJvb3QgQ0EwHhcNMTcwMzAxMjA0NDAwWhcNMjcwMjI3MjA0NDAwWjA3MQww CgYDVQQKEwNEUlcxFDASBgNVBAsMC0lTU0BkcncuY29tMREwDwYDVQQDEwhTU0RO UyBDQTBZMBMGByqGSM49AgEGCCqGSM49AwEHA0IABNsaSU2QU1Z5ktRf19DaXZk6 TrPko0TPZFTSYFH9bPxVJ4guUfGnN5nZ7vQajX2NJJLZEL9TZGYSsE8RD/ftcsij ge4wgeswDgYDVR0PAQH/BAQDAgGmMB0GA1UdJQQWMBQGCCsGAQUFBwMBBggrBgEF BQcDAjASBgNVHRMBAf8ECDAGAQH/AgEAMB0GA1UdDgQWBBSMYP14x7P9WQtzmeU2 SD9Tp0GCZTAfBgNVHSMEGDAWgBSA3cairIJP/ooZLqrq+L9hSNwxczA1BggrBgEF BQcBAQQpMCcwJQYIKwYBBQUHMAGGGWh0dHA6Ly9vY3NwLmlzcy5kcncvc3NkbnMw LwYDVR0fBCgwJjAkoCKgIIYeaHR0cDovL2NlcnRzLmlzcy5kcncvc3NkbnMvY3Js MAoGCCqGSM49BAMCA0gAMEUCIBU5FNCu7ZmE7H1Oautblig4iA5JIgOO+4D/do2c pQ8IAiEAkIdZb5Doptfk1C5uofcvww3E0ZrSG98ZJ2+TW9sz4VA=


END CERTIFICATE-----

~~~

If i click 'View Certificate', i get a chain of three certificates:

  1. Subject common name = *.gqma.drw, issuer common name = SSDNS CA, subject key ID = BE:EC:EA:22:CD:4E:D6:2A:07:4F:7A:85:FA:89:52:67:77:43:B1:E1
  2. Subject common name = SSDNS CA, issuer common name = ISS Root CA, subject key ID = 8C:60:FD:78:C7:B3:FD:59:0B:73:99:E5:36:48:3F:53:A7:41:82:65
  3. Subject common name = ISS Root CA, issuer common name = SS Root CA, subject key ID = 80:DD:C6:A2:AC:82:4F:FE:8A:19:2E:AA:EA:F8:BF:61:48:DC:31:73

If i go to Settings > Privacy & Security > View Certificates > Authorities, i can find both the SSDNS CA and ISS Root CA certificates. As far as i can tell, they are identical - i can open the certificate from 'View Certificate' and the corresponding one from the certificate manager and flip between tabs, and all the details are the same.

I am using Firefox 120.0, via a flatpak, on Ubuntu 22. I have given the flatpak access to /etc/ssl/certs, where my company's internal CA certificates are located.

To me, this seems like it should all work. The server has a certificate signed by an internal CA, which is signed by another internal CA, and both those internal CA certificates are in my certificate manager. So what is going wrong? Is there any way i can debug this?

Asked by twic 1 week ago

Answered by Mike Kaply 5 days ago

  • Solved

loginsFirefox not working with certain websites (login, interactive forms, etc.)

Hello, I have a very odd problem with my firefox browser. I am running firefox 88 64bit on a 16.04 (I know...) Ubuntu. On certain websites, I have an issue with interacti… (read more)

Hello, I have a very odd problem with my firefox browser. I am running firefox 88 64bit on a 16.04 (I know...) Ubuntu. On certain websites, I have an issue with interactive content: www.leboncoin.fr will not let me login anymore (quite recent) www.decathlon.fr will have trouble displaying user comments, images, let alone placing an order Now and then websites with dynamic content and forms will not load...

I am not sure what is the link between all these but it seems related. I have tried the troubleshoot mode but it does not change anything. At the moment when I need to use these king of website I have to switch to another browser.

Thanks in advance for your help!

Asked by marc.bagnol 1 week ago

Answered by cor-el 1 week ago

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Where can I find Firefox 4 icon resources?

Hello! I have been inspired to customize Firefox to make it look like version "4" from this reddit post! One of the things that I cannot find is how to get the old Firef… (read more)

Hello! I have been inspired to customize Firefox to make it look like version "4" from this reddit post!

One of the things that I cannot find is how to get the old Firefox 4 icons. Is there an official site that has them or should I search or the source code of Firefox from version 4?

Asked by rempas 1 week ago

Answered by Nandla Links 1 week ago

  • Solved

Hotkeys for rotating between different screens when responsive design mode is on

Is there any way to rotate between different screen sizes option using shortcuts keymaps which appear during "responsive design mode" is on. I found extensions which resi… (read more)

Is there any way to rotate between different screen sizes option using shortcuts keymaps which appear during "responsive design mode" is on. I found extensions which resizes whole browser & they helps. but it also causes developer tool to resize along with browser which hinders me to see different css properties. so i am looking for a way to rotate only screens.

"Responsive Design mode" is what turns on when we press ctrl+shift+m.


I Love using firefox more than Chrome. This is my go to browser.

Asked by rajesh kumar chaurasiya 1 week ago

Answered by cor-el 1 week ago

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  • Archived

Backup & restore information in Firefox profiles

Hi there! I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm usi… (read more)

Hi there!

I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm using the information supplied on this page:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Step 4, under Backing up your profile says: Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

This folder, qspfoqtl.default, contains 1 file, named times.json, the contents of which are:

{ "created": 1618792039414, "firstUse": null }

Clearly, not my Firefox profile.

There is, however, a folder named nnob5aww.default-release that contains a bunch of directories and files (505.4MB) with names like bookmarkbackups, browser-extension-data... storage, weave.

Is this documentation incorrect as of this release of Firefox? And, should I be using the nnob5aww.default-release folder as the profile? I'm a little confused. (Most often, I'm a lot confused.) Any help would be appreciated.

Thanks in advance,

- Ralph

Asked by Mandelbrot1 1 year ago

Answered by Mandelbrot1 1 year ago

  • Solved

Menu Colors

I'm using last release Firefox in a fresh install of Debian 12 with KDE. Trying to personalize colors and get a coherent style, I've installed Firefox Color and it worked… (read more)

I'm using last release Firefox in a fresh install of Debian 12 with KDE. Trying to personalize colors and get a coherent style, I've installed Firefox Color and it worked fine, except for a few GUI elements.

I solved the scrollbars part with this answer:

https://support.mozilla.org/en-US/questions/1419353

Is there a similar setting for the menus? I mean in Firefox's menu bar or the ones popping over the page. The dropdown of the burguer menu and the bookmarks toolbar do get styled (I will include images showing the difference).

Thank you in advance and to zeroknight for sharing the bit about scrollbars!

Asked by Nico 1 week ago

Answered by Nico 1 week ago

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  • Archived

Firefox restores tabs each time I restore the browser, setting is not turned on

When I open Firefox after starting my computer, all of my tabs from the previous session are automatically restored, and they take several minutes to load. I don't have t… (read more)

When I open Firefox after starting my computer, all of my tabs from the previous session are automatically restored, and they take several minutes to load. I don't have the "Open previous windows and tabs" setting enabled. Is there a way to stop Firefox from loading these tabs each time I open the browser?

I'm using Firefox 103 on KDE neon 5.25.

Asked by logicalwillow 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved

what triggers the captive portal login?

what triggers the captive portal login... ? It's a great feature on a phone! I am experiencing it on Linux 6.1.0-13-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.55-1 (20… (read more)

what triggers the captive portal login... ? It's a great feature on a phone!

I am experiencing it on Linux 6.1.0-13-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.55-1 (2023-09-29) x86_64 GNU/Linux, Firefox 115.1 (esr?) to 120.0.

Firefox is talking out through a Comcast-supplied router to the outside world and the captive portal attempt is being sent to one of localhost's aliases.

The firewall was setup as ufw disable; ufw reset; ufw default deny incoming; ufw default allow outgoing; ufw enable. The local apache is reporting attempts to access localhost's /canonical.html every 3 seconds. 127.0.0.1 - - [22/Nov/2023:06:10:55 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0" sc:80 127.0.0.1 - - [22/Nov/2023:06:10:58 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0" sc:80 127.0.0.1 - - [22/Nov/2023:06:11:01 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0" sc:80 127.0.0.1 - - [22/Nov/2023:06:11:04 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0" sc:80 127.0.0.1 - - [22/Nov/2023:06:11:07 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0" sc:80 127.0.0.1 - - [22/Nov/2023:06:11:10 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0" sc:80 127.0.0.1 - - [22/Nov/2023:06:11:13 -0800] "GET /canonical.html HTTP/1.1" 301 582 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:120.0) Gecko/20100101 Firefox/120.0"

Asked by scott166 1 week ago

Answered by scott166 1 week ago

  • Solved

Address bar suggestions - new behaviour, huge problem!

Help! I just installed the latest Firefox 120.0 and I have a huge problem: I work a lot with the address bar. I type a few characters and choose a URL from my history th… (read more)

Help! I just installed the latest Firefox 120.0 and I have a huge problem:

I work a lot with the address bar. I type a few characters and choose a URL from my history that I need to work with, then modify that URL by typing or pasting, to get the address I need. Now, I can't do that. Either I accept the full URL suggested or I must type a completely new one. That's a huge obstacle for me. I absolutely need to work with, i.e. select and modify, URLs that I have previously visited.

Please tell me there is a way to do this!

Asked by UNjobsMedia 1 week ago

Answered by UNjobsMedia 1 week ago

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  • Archived

glxtest: failed to read data from glxtest

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is h… (read more)

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is happening.

Asked by RandomTroll 8 months ago

Answered by TyDraniu 8 months ago

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Number on Firefox Icon

The Firefox icon on my taskbar has a great big green number 1 plonked on it. It doesn't seem to relate to the number of windows I have open or the processes running. It's… (read more)

The Firefox icon on my taskbar has a great big green number 1 plonked on it. It doesn't seem to relate to the number of windows I have open or the processes running. It's there even when Firefox is closed. I thought it might be messages but I can't find those either. Its driving me nuts can you please tell me how to get rid of it? I'm running it in Ubuntu on a laptop.

Asked by megallen 2 weeks ago

Answered by zeroknight 2 weeks ago

  • Solved
  • Archived

Firefox Developer edition 109-b9 breaks focusing in and out of app on Ubuntu 22.10

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is mini… (read more)

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is minimised or in another workspace. I have tested this in a clean install along with a clean profile. Bitwarden and other windows seem to act weird when they are interacted with.

This all works well and good on b8 and stable. I am using wayland (Ubuntu 22.* default), but xwayland is available.

Asked by Oliver Wilkes 10 months ago

Answered by Oliver Wilkes 10 months ago

  • Solved

Firefox (118) does not play certain audio files

I have found that Firefox does not play some audio files, for instance on Wikipedia and WaniKani, such as the audio on https://en.wikipedia.org/wiki/Erhu and https://www.… (read more)

I have found that Firefox does not play some audio files, for instance on Wikipedia and WaniKani, such as the audio on https://en.wikipedia.org/wiki/Erhu and https://www.wanikani.com/vocabulary/%E9%9F%B3. When inspecting network activity I can see that an attempt is made to load the audio on Wikipedia, but it does not play. On WaniKani however, no attempt is made. (WaniKani uses .webm for sound, maybe that has something to do with it?) The problem appeared after the update to Firefox 118 and persists in private browsing and troubleshooting mode, but does not occur in GNOME Web.

Asked by Kaj 1 month ago

Answered by Kaj 2 weeks ago

  • Solved

How to protect yourself from pages that take up huge amounts of memory?

I often see that some pages take up too much memory. This critically affects the performance of my laptop with 8 GB of memory. However, I was unable to reproduce this beh… (read more)

I often see that some pages take up too much memory. This critically affects the performance of my laptop with 8 GB of memory. However, I was unable to reproduce this behaviour. Now I have caught two web pages.

https://linuxhandbook.com/sort-top-command/ 

and https://www.tutorialspoint.com/how-to-find-number-of-ram-slots-in-linux The first page quickly takes up 1-2GB and continues to drain memory. The maximum usage was 7 GB on a laptop with 16 GB of memory. This behaviour is the same in Firefox and Chrome. The second page quickly takes up 2GB, which is very noticeable on 8GB laptops. Why do these pages take up so much memory? Most importantly, how can you protect yourself from such an unexpected memory consumption?

Asked by YDUBINSKY 3 weeks ago

Answered by zeroknight 3 weeks ago

  • Solved

FIle-picker window on one of my machines is much larger than my display

The file-picker (when I choose any file related operation such as Open File, Save As, etc) on just one of my machines is far larger than my desktop size (and the window a… (read more)

The file-picker (when I choose any file related operation such as Open File, Save As, etc) on just one of my machines is far larger than my desktop size (and the window appears not to be resizable).

When I trigger any such operation I'm presented with what looks like a blank screen as I a shown part of the vast unused area of this oversized window. If I force my wm to allow me to move the window I can use the file picker with a lot of painful repeated scrolling around but otherwise it's unusable.

Any idea why firefox might be doing this or where it might have cached the file picker size? There doesn't appear to be anything related in about:config or userprefs.js

Starting up in trubleshooting mode doesn't have any effect on this.

Asked by ersatzmaus 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Assistance Request - Firefox Browser Animation and Window Issues

Dear Firefox Support Team, I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. De… (read more)

Dear Firefox Support Team,

I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. Despite my efforts to troubleshoot, I have encountered problems with various animations within the browser.

The specific issues include:

  Text Selection Animation: The animation for text selection does not function.
   Element Overflow Scroll: The animation for scrolling within elements in overflow does not work.
   Developer Menu Resizing (F12): The animation for resizing the developer menu (F12) is not functioning.
   Button Hover Effects: When hovering over elements such as buttons, the expected CSS :hover modifications do not occur.
   The cursor remains the same regardless of where it is moved. This is particularly problematic as the cursor often retains the icon corresponding to editable text even when over buttons.

Additionally, there are complications when resizing the browser window. Upon resizing, the window seems to "half" itself, making it impossible to drag or further resize. This behavior also hides the three standard buttons present in all windows.

An additional symptom is that when I initially open the browser, it functions perfectly. However, during usage, the first indication of a problem is the disappearance of the mouse cursor, requiring movement for a couple of seconds. From that point onward, all mentioned issues begin to manifest.

I have taken several steps to address these issues, including:

   Complete Firefox Reinstallation: I uninstalled and reinstalled Firefox from scratch in an attempt to resolve the problem.
   ESR Version Testing: I experimented with the Extended Support Release (ESR) version of Firefox, but the issues persisted.
   Hardware Acceleration Disable: I disabled hardware acceleration to check if it was causing the problems, but the animations still did not work correctly.

Despite these efforts, the problems persist, and I am reaching out to seek your expert guidance in resolving these issues. Your assistance in this matter is highly appreciated.

Thank you for your time and consideration.

Best regards,

Ivan Beltrame

Asked by Ivan Beltrame 3 weeks ago

Answered by cor-el 3 weeks ago