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  • Solved

Gmail login issues with 78.13.0 (64bit) in linux, Oct 2021

I have been using ~10 email accounts in thunderbird for years now, ~8 are gmail and recently one of them wanted me to re-authenticate. Every one of the gmail accounts is … (read more)

I have been using ~10 email accounts in thunderbird for years now, ~8 are gmail and recently one of them wanted me to re-authenticate. Every one of the gmail accounts is configured in the same way; I'm using SSL/TLS with Oauth2.

So when I open TB, I get a popup screen for me to log into gmail with the addy pre-entered. I hit next and I am returned to the same page with the email blank. I dont get asked for password, i don't get told that it's an invalid email or that the account doesn't exist. I'm stuck in an endless loop.

I can log into the account through a web browser and dont get any notifications of issues or concerning access attempts. The other 7 gmail accounts continue to work. How do I fix this?

Asked by havive8759 19 hours ago

Answered by Matt 13 hours ago

  • Solved

Unable to access Thunderbird v91.x settings

Hi, It is impossible to access Thunderbird v91.1 (x64 - Win7) settings. Thunderbird freezes, consumes all available RAM and crashes every other time. When it doesn't cras… (read more)

Hi,

It is impossible to access Thunderbird v91.1 (x64 - Win7) settings. Thunderbird freezes, consumes all available RAM and crashes every other time. When it doesn't crash, the certificates are not manageable. Thunderbird starts consuming all the RAM again and doesn't respond anymore...

Thunderbird behaves the same way with the "general" settings. This problem has existed since the upgrade to version 91.

Asked by Alex 1 month ago

Answered by sfhowes 21 hours ago

  • Solved

TB 91.1.2 Win hangs and memory spike when accessing Tools > Preferences

I've had an issue with Thunderbird where anytime I try and access the Preferences (Tools > Preferences (Options), my memory spikes to 90%+ usage (5GB ram) and doesnt r… (read more)

I've had an issue with Thunderbird where anytime I try and access the Preferences (Tools > Preferences (Options), my memory spikes to 90%+ usage (5GB ram) and doesnt respond.

It's really strange, everything else works fine. Browsing the inbox, viewing / sending emails, the account settings works, I can add / remove accounts but anytime I go to the Preferences, it doesnt respond and Memory climbs to 5GB used (see attached image).

Thunderbird on the inbox idles at 600MB

Going to safe mode allows me to edit the settings just fine, it is just when in normal mode where it spikes.

Thunderbird is on the latest version (91.1.2) (64bit) and the PC is up to date on Windows and has been restarted since occurring.

Asked by thall3 4 days ago

Answered by thall3 5 hours ago

  • Solved

Terribly slow browser

After updating to version 94.0b9, the program began to slow down terribly. This is especially pronounced on YouTube: you select a search, enter a request, open two or th… (read more)

After updating to version 94.0b9, the program began to slow down terribly. This is especially pronounced on YouTube: you select a search, enter a request, open two or three tabs from the proposed one with a possibly useful video ... That's it! You can go to a cafe for coffee and rolls. It became impossible to use the browser.

How to roll back to the previous version of the program?

Sub.: now Firefox Developer Edition 94.0b9 for Linux

Asked by Val_Ery 1 day ago

Answered by cor-el 1 day ago

  • Locked

Firefox 93 Way Too Slow!

Got the "new & improved" version 93, and it doesn't seem so improved. I can barely write this, as it keeps stopping and starting, and acts like we're underwater! It's… (read more)

Got the "new & improved" version 93, and it doesn't seem so improved. I can barely write this, as it keeps stopping and starting, and acts like we're underwater! It's using about 15GBs of RAM, and while I still have plenty on-hand, it's barely functioning! Come one, what's going on, will this browser ever just work?

Asked by StevenCee 5 days ago

Last reply by Seburo 15 hours ago

  • Solved

Thunderbird hangs on Mac doing Format > Page colors

Using the last release of Thunderbird (version 91.2.0) for a Mac running Big Sur (OS version 11.6) when applying the "Format> Page colors and background", the Thunderb… (read more)

Using the last release of Thunderbird (version 91.2.0) for a Mac running Big Sur (OS version 11.6) when applying the "Format> Page colors and background", the Thunderbird app will always crash, Then you have to force quit the app to close it and all entries are lost for that email. This occurs every time this feature is applied. The latest release appears to be very unstable.

Asked by Ronasara 5 days ago

Answered by sfhowes 21 hours ago

  • Solved

Thunderbird receiving repeat emails from gmail account plus normal password vs oauth

I had been getting the username and password unrecognized from my gmail account. So I switched from normal password to oauth but now I am getting 300-400 emails every tim… (read more)

I had been getting the username and password unrecognized from my gmail account. So I switched from normal password to oauth but now I am getting 300-400 emails every time I log on and they're all emails I received in 2014 and 2015. Thunderbird never downloads the new mail I have waiting in my gmail account (I use pop).

I'd prefer to go back to normal password to stop getting all these repeat emails from years past but np will not work. How do I stop the old emails and start getting the new ones waiting to be downloaded?

I know these have been brought up from other users but individually. I'm not seeing issues when transferring from np to oauth like I'm experiencing. Thanks for any help.

Asked by djholter 2 days ago

Answered by Matt 1 day ago

  • Solved

Banking Log-in problem

When trying to log into my Barclays Bank account with Samsung laptop (previously trouble free) I get: 'Bad request Your browser sent a query this server could not underst… (read more)

When trying to log into my Barclays Bank account with Samsung laptop (previously trouble free) I get: 'Bad request Your browser sent a query this server could not understand'. I'm able to access account with my Samsung phone app.

Asked by raynmaggie 5 days ago

Answered by FredMcD 4 days ago

  • Solved

Low fps on multiple iwndows hen one is playing audio or video

OS: Ubuntu 21.04 x86_64 CPU: AMD Ryzen 7 3700X (16) @ 3.600GHz GPU: NVIDIA GeForce RTX 2060 SUPER When I have two windows running and one of them is playing either audio … (read more)

OS: Ubuntu 21.04 x86_64 CPU: AMD Ryzen 7 3700X (16) @ 3.600GHz GPU: NVIDIA GeForce RTX 2060 SUPER

When I have two windows running and one of them is playing either audio or video on its active tab, the other window runs at a very low FPS. This is noticeable when scrolling, as CPU usage appears to increase dramatically while monitored.

The problem does not appear when running firefox in safe mode, but I cannot determine what might be causing the problem when firefox runs normally: the problem persists when I disable all extensions, as well as when I use the browser's default appearance as opposed to the theme of my choice. As far as I can tell, I have not modified any about:config settings either, although some cursory searching online suggests webrender may be a cause.

Asked by dmitry7 1 day ago

Answered by cor-el 1 day ago

  • Solved

Certificate errors - smtp.googlemail.com

This problem has been around for ages, but since a clean install of Windows 11 Pro (64-bit, v21H2) a few days ago it's gotten much worse. I'm using Thunderbird 91.2.0 (6… (read more)

This problem has been around for ages, but since a clean install of Windows 11 Pro (64-bit, v21H2) a few days ago it's gotten much worse. I'm using Thunderbird 91.2.0 (64-bit). Used to be that every few days I'd get the "Add security exception" failure (see image) when trying to connect to smtp.googlemail.com (209.85.232.16:465). See the images for the details from viewing the certificates. (I've already worked with Bitdefender to try to resolve this problem -- after completely disabling it the error still occurs, but with different certificates. The Bitdefender cert goes away and I get the smtp one plus one for "GTS CA 1C3" and another for "GTS Root R1" which weren't there before disabling BitDefender). None of the certs have expired in either case. Once I add the security exception, telling Tbird to remember it, things will work fine for a couple hours then it happens again. The frequency of these errors has gotten a whole lot worse since running on Windows 11. I'd rate it as having left "annoying" and entering "frustrating". Anybody have any ideas? Thanks, DougP

Asked by ratnip3 4 days ago

Answered by Matt 1 day ago

  • Solved

Crashing

Have noticed a lot of crashes since 94.0b4. This just started since the update. Lots of issues updating large mailboxes, also appears that mail may be downloading more th… (read more)

Have noticed a lot of crashes since 94.0b4. This just started since the update. Lots of issues updating large mailboxes, also appears that mail may be downloading more than once. Updates and mail checks seem slow. Activity manager shows lots of pauses and waits. Anyone else see this?

Asked by Jim Scharf Sr. 2 days ago

Answered by Matt 1 day ago

  • Solved

TB 91 not retaining settings on restart

Steps to reproduce: Changed settings: Sort by --> threaded Layout --> messenger pane off Start at --> Inbox (which is gmail) Actual results: Next restart of TB r… (read more)

Steps to reproduce:

Changed settings: Sort by --> threaded Layout --> messenger pane off Start at --> Inbox (which is gmail)

Actual results:

Next restart of TB returns those settings to their default. Changes retained only until restart, then back to defaults. TB 91.2.0 Windows 10 Pro on HP laptop Have used TB for many years. Did not realize auto-update was on (didn't used to be on). Have now turned it off again. This change to updates was retained.

Expected results:

Should have retained those changes on restart.

Asked by sreigle 6 days ago

Answered by sfhowes 3 days ago

  • Solved

Thunderbird Not Sending Emails - They sit in the Drafts folder but never send out

My thunderbird client is not sending messages out. When I click send they go to the Drafts folder and sit there but never send out. I followed the instructions on this pa… (read more)

My thunderbird client is not sending messages out. When I click send they go to the Drafts folder and sit there but never send out. I followed the instructions on this page: https://support.mozilla.org/en-US/kb/cannot-send-messages

But they did not work. Can anyone provide me with any assistance?

Mail Provider: Gmail ISP: ATT Firewall: Bitdefender Total Security - note I have this disabled for testing and still not working Antivirus: Bitdefender Total Security - note I have this disabled for testing and still not working OS: Windows 10 Pro Thunderbird: 9.1.2.1 64bit

Asked by mark 3 days ago

Answered by mark 1 day ago

  • Solved

Huge memory consumption

Hi, after fans sounding & laptop slowdown, htop was checked. Please see attachment. cpu of 98.4 in the attachment went upto 206.4% The process was killed & the pr… (read more)

Hi, after fans sounding & laptop slowdown, htop was checked. Please see attachment.

cpu of 98.4 in the attachment went upto 206.4% The process was killed & the problem stopped.

Is it expected to see this problem intermittently from now?

Asked by ab2qik 3 days ago

Answered by FredMcD 3 days ago

  • Solved

Thunderbird 91.2.1 32-bit, preferences tab hangs, crashes

The latest Thunderbird works fine - until I open the Preferences tab, when it hangs, hogs a processor core, and allocates all available memory until crashing. Other tabs… (read more)

The latest Thunderbird works fine - until I open the Preferences tab, when it hangs, hogs a processor core, and allocates all available memory until crashing. Other tabs (calendar, add-ons, messages, release notes) all work OK.

Asked by graham64 1 day ago

Answered by sfhowes 1 day ago

  • Solved

Thunderbird 91.2.0 crashes accessing newsgroups

Installed 91.2.0 last night. I use Tbird for email (works perfectly) and for three newsgroups via news.individual.net Since the update, Tbird is still collecting messages… (read more)

Installed 91.2.0 last night. I use Tbird for email (works perfectly) and for three newsgroups via news.individual.net

Since the update, Tbird is still collecting messages from these groups, but clicking on the group to read messages causes Tbird to crash.

Not sure what to do next?

Thanks Adrian

Asked by adrian72 1 week ago

Answered by adrian72 1 day ago

  • Solved

After update receiving login error message sending mail

Since a recent upgrade (to TB 91.2.0, part of Manjaro regular updates) I receive an error message every time I send an email: "Login to server [my mail server] with usern… (read more)

Since a recent upgrade (to TB 91.2.0, part of Manjaro regular updates) I receive an error message every time I send an email:

"Login to server [my mail server] with username [my username] failed"

Strangely, in spite of the error message, the email seems to send OK, and is placed correctly in my sent folder. There is no problem checking mail, only sending.

I have changed nothing in the setup, which has been working fine for a long time; and I have another computer running an older version of Thunderbird (as supplied with Ubuntu 20.04), which still works fine sending messages from the same account, with the same details.

If there is any other detail I can offer that will help troubleshooting, please let me know. If anyone can help with this I would be very grateful.

Asked by luke29 3 days ago

Answered by luke29 2 days ago

  • Solved

Expands all folders on startup

Hello, A few weeks ago the "sort folders" add-on stopped working. What seems to be around the same time, upon startup Thunderbird expands all the folders. I have disable… (read more)

Hello, A few weeks ago the "sort folders" add-on stopped working. What seems to be around the same time, upon startup Thunderbird expands all the folders. I have disabled all the add ons - Manually sort and ExQuilla for Exchange are the only ones I use. ExQuilla is still running.

I have closed the folders, then Thunderbird, then gone into the profile folder and deleted the Pancea.dat folder (there was just the one). Upon startup again - all the folders are expanded.

I've read though the MozillaZine forum and didn't find any help there. (http://forums.mozillazine.org/viewtopic.php?f=39&t=520331).

Any suggestions would be much appreciated.

Asked by AyTifosi 2 days ago

Answered by AyTifosi 2 days ago

  • Solved

How do you CHANGE the location (away from Drive C) where Firefox stores temporary files (reprise)?

I'm trying to find a way to change where Firefox 93 stores my temporary internet files away from C Drive to a different drive to reduce lag. I found an article on how to … (read more)

I'm trying to find a way to change where Firefox 93 stores my temporary internet files away from C Drive to a different drive to reduce lag. I found an article on how to do it using the about:config utility, but I can't do what that article describes — right-clicking in the about:config browser does not give me the option to create a new string; there is no "new" option.

How do I change this in Firefox 93?

Asked by Bobby 4 days ago

Answered by cor-el 2 days ago

  • Solved

FireFox 93 will not work on many sweepstakes sites like uwinit.com, winloot.com. We are sorry but it appears that the page you are trying to reach is currently unavailable. Please try again later.

FireFox 93 will not work on many sweepstakes sites like uwinit.com, winloot.com. We are sorry but it appears that the page you are trying to reach is currently unavailab… (read more)

FireFox 93 will not work on many sweepstakes sites like uwinit.com, winloot.com. We are sorry but it appears that the page you are trying to reach is currently unavailable. Please try again later. Chrome is working on same sites. I use FireFox to enter sweeps and it is mostly useless to me now. I am using Windows 10, Norton SafeWeb, "Cookies are not important to me", Roboform. Can I revert to a usable version of FireFox, or can you tell me how to fix it?

Asked by Howard Steeley 1 week ago

Answered by jscher2000 1 week ago