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  • Solved

Customize Links on Firefox New Tab Page

For many years I have used the ability to set shortcuts to website on the Firefox home tab, using the method given at: https://support.mozilla.org/en-US/kb/customize-item… (read more)

For many years I have used the ability to set shortcuts to website on the Firefox home tab, using the method given at: https://support.mozilla.org/en-US/kb/customize-items-on-firefox-new-tab-page#w_pin-unpin-or-remove-a-shortcut.

However, today, when I try to edit a shortcut link, I do not get the 3 dots menu by right clicking on a shortcut tile.

Is this a recent change, a bug, an issue with my installation (which has been stable for many years)?

How can I get back the functionality back?

I am using Firefox 127.0 (64 bit) on Windows (Windows 11, all up to date).

Asked by Paul McKeown 4 months ago

Answered by Paul McKeown 3 months ago

  • Solved

Firefox update 127.0.2 (64-bit)

Latest update (127.0.2) erased all my data. Gone are my bookmarks, passwords, sign-in shortcuts, history, etc. and I'm trying not to panic. Most of my passwords are bac… (read more)

Latest update (127.0.2) erased all my data. Gone are my bookmarks, passwords, sign-in shortcuts, history, etc. and I'm trying not to panic. Most of my passwords are backed up but my bookmarks are gone as is all my sign-in shortcuts, etc.

I always try to keep updated and never have had a problem with anything other than having to relearn a few new things; but this is a first for me.

Asked by zebra5ive 4 months ago

Answered by Paul 4 months ago

  • Solved

Password security

OK - I must be missing something. On my previous browser, Opera, if I wanted to see details of my passwords then I needed to put in the computer password, so keeping them… (read more)

OK - I must be missing something. On my previous browser, Opera, if I wanted to see details of my passwords then I needed to put in the computer password, so keeping them quite secure. However, Firefox seems to let anyone using the browser to access the full details of all my passwords, even offering to copy them! This has to be the most insecure approach possible - surely this can't be correct, can it?

Asked by Ian Smith 4 months ago

Answered by cor-el 4 months ago

  • Solved

Maintaining login info between tabs

On Opera and Chrome, I am logged in as a google user. I make a diary available from a web page which is limited as to how the viewer sees it. If I (or another authorised … (read more)

On Opera and Chrome, I am logged in as a google user. I make a diary available from a web page which is limited as to how the viewer sees it. If I (or another authorised user) is viewing it then they see all the detail. If anyone else sees it then they only see 'busy' against all the bookings. This has worked fine for years.

On changing to Firefox, though, when the web diary is accessed - even though I am logged in properly - it only shows the 'busy' view. It seems as if it's not maintaining my google login, hence showing the 'incorrect' view.

Is there anything that I can change to make this work properly?

TIA

Asked by Ian Smith 4 months ago

Answered by cor-el 4 months ago

  • Solved

Syncing passwords

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to … (read more)

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to be sync'd, yet they have not migrated to Win 10. Bookmarks have so I know something is working. Any advice? Thanks Chris

Asked by chris654 4 months ago

Answered by chris654 4 months ago

  • Solved

Everything I Try To Download Fails

I've not been able to download anything on Firefox for about 3-4 weeks now. Every time I try to it immediately fails with no explanation given. The only type of download … (read more)

I've not been able to download anything on Firefox for about 3-4 weeks now. Every time I try to it immediately fails with no explanation given. The only type of download that works is "Save Image As..." Even trying to download a picture with a download button instead of right clicking nets an immediate fail. I feel like I've done everything to try and troubleshoot it myself, but nothing seems to be working.

I've restarted my computer, ran Firefox in troubleshoot mode, refreshed and reinstalled it, checked for viruses and malware, tried both nightly and ESR versions, tried running them as admin, logged out of my Firefox profile, cleared my cookies and cache, changed and reset the download folder, ran a repair for Visual C++, and reset my windows security settings. I'm honestly surprised nothing has worked.

The only thing that I know I haven't tried yet it refreshing my entire computer, but that's my very far last resort because I'm able to download files just fine on Microsoft Edge. Only the Firefox applications have given me any problems, so if I were to refresh my computer and have the problem still not be solved somehow I'd be deleting everything to get nowhere.

If anyone has any other ideas to try that be very much appreciated.

Asked by PoisnedArtist 4 months ago

Answered by PoisnedArtist 4 months ago

  • Solved

File Menu on Samsung S9 Ultra

Greetings FF Community, New Samsung Galaxy S9 Ultra tablet running FF ver 127.02 on Android 14. Have no option to customize toolbar or even add the File Menu to the top o… (read more)

Greetings FF Community, New Samsung Galaxy S9 Ultra tablet running FF ver 127.02 on Android 14. Have no option to customize toolbar or even add the File Menu to the top of Firefox as other resources in Firefox indicate. Using a Finite bluetooth keyboard, ALT key does nothing, using bluetooth mouse right click on empty space in address bar - no context menu appears, enabled in mouse settings. Any suggestions greatly appreciated. Screen shots below of laptop and S9 Ultra. Thank you in advance for your assistance.

Laptop with File Menu


S9 without File Menu

Asked by Jeff 4 months ago

Answered by Paul 4 months ago

  • Solved

receiving pop ups stating virus attack from mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork and cant make them go away

Started receiving pop ups stating virus attack from Mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork from Mozilla showing McAffee, Critical Virus Alert, Virus a… (read more)

Started receiving pop ups stating virus attack from Mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork from Mozilla showing McAffee, Critical Virus Alert, Virus attack. Receive 3 at time and I can't see the right side of my scree and I need to. Is this malware and if so how do I remove it fast? Thank you.

Asked by concondet 4 months ago

Answered by concondet 4 months ago

  • Solved

Firefox crashing constantly

Dear all, For some time now my Firefox browser is crashing while I use it. Then a loop starts where a window appear with buttons offering to Restart or Close Firefox but… (read more)

Dear all,

For some time now my Firefox browser is crashing while I use it. Then a loop starts where a window appear with buttons offering to Restart or Close Firefox but whichever I choose it takes several sets of open/crash to stabilize when in the end if offers to either open it again, or refresh Firefox. I don't wan to refresh because I have tens of tabs that I want to save. But I can't because OneTab, along with all other extensions, is being disabled after the restarts.

I have a crash ID of one of the latest occurrences of this phenomena: f6ef62ad-b072-46b8-8bc8-0d3ca0240708

Please advise!

Asked by radi.stoyanov 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

McAfee antivirus

Today I started getting repeated notifications, every 5 to 10 min or so, that my McAfee subscription has expired, my credit card has been rejected, and that my computer i… (read more)

Today I started getting repeated notifications, every 5 to 10 min or so, that my McAfee subscription has expired, my credit card has been rejected, and that my computer is infected. I do not use McAfee, either in Firefox or on my computer. I use the security suite that comes with Windows. I cannot stop these messages from appearing, and disabling notifications from McAfee in the messages does no good, the notifications just keep coming. HOW DO I MAKE THEM GO AWAY? They must be SPAM because I've never had a McAfee product on this machine, EVER. Thank you so much for the help, Dave Templeton

Asked by Dave Templeton 4 months ago

Answered by Dave Templeton 4 months ago

  • Solved

cant find "panel and scroll down to the Forms and Autofill section."

i cant find panel and scroll down to the Forms and Autofill section. and i want to delete the auto fill emails i get popped up when i want to type an email anywhere pleas… (read more)

i cant find panel and scroll down to the Forms and Autofill section. and i want to delete the auto fill emails i get popped up when i want to type an email anywhere please help

Asked by AKnowthreat 4 months ago

Answered by AKnowthreat 4 months ago

  • Solved

FIREFOX STOPPED WORKING

Firefox on Windows 10 desk top suddenly stopped working with error message XUL Runner Error. platform version 127.0.1 not compatible with Min version >= 127.0 Max ve… (read more)

Firefox on Windows 10 desk top suddenly stopped working with error message

XUL Runner Error. platform version 127.0.1 not compatible with Min version >= 127.0 Max version <=127.0

N.B. This is another machine - not this lap top

Please advise

Asked by tt1868tda 4 months ago

Answered by tt1868tda 4 months ago

  • Solved

127.0.2 profiles in folders: "Firefox is already running"

For a long time I've used Firefox on Linux with multiple instances each with their own profile folder. Today when I try to run these instances with separate profile folde… (read more)

For a long time I've used Firefox on Linux with multiple instances each with their own profile folder. Today when I try to run these instances with separate profile folders I get the following error:

> Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.

Profiles are created like this:

firefox --new-instance --createprofile "PROFILENAME ~/.firefox-PROFILENAME"

They are run like this:

firefox --new-instance --profile "~/.firefox-PROFILENAME"

It seems something has broken with the instance isolation as this is now throwing an error. Additionally I run "createprofile" it doesn't seem to actually create the folder.

Asked by chr15m 4 months ago

Answered by chr15m 4 months ago

  • Solved

Lost functionality of shortcuts on default home page

Hi there! After a short elektricity blackout my PC was rebooted and I lost functionality of shortcuts on Mozilla default home page, turning on or off this shortcuts leads… (read more)

Hi there! After a short elektricity blackout my PC was rebooted and I lost functionality of shortcuts on Mozilla default home page, turning on or off this shortcuts leads nowhere and just move search bar.

Asked by chaotixhaotix 4 months ago

Answered by cor-el 4 months ago

  • Solved

Shortcuts: Button to add new ones no longer available

Since the penultimate and now the last current update to version 127.0.2 (64Bit), the button (tile with the + sign) to add new shortcuts is no longer available. How can n… (read more)

Since the penultimate and now the last current update to version 127.0.2 (64Bit), the button (tile with the + sign) to add new shortcuts is no longer available. How can new shortcuts be added now?

Asked by Martin Müller 4 months ago

Answered by Martin Müller 4 months ago

  • Solved

how to view CSV files as plain text in firefox ?

I am using Linux Mint with Firefox 127.0.2 (64-Bit) In Preferences Applications, setting CSV-Dokument to open with firefox opens edless new firefox Tabs -… (read more)

I am using Linux Mint with Firefox 127.0.2 (64-Bit)

In Preferences Applications, setting

 CSV-Dokument      to    open with firefox

opens edless new firefox Tabs - so I had to kill firefox. (setting CSV-Dokument to open with OpenOffice works fine. But this is not what I want.)

In Preferences Applications, I found further CSV types: application/csv-Typ CSV Document (application/text) CSV Document (octet/stream) CSV Document (application/x-download) Which applications should I use for them ?

I found the file "mimeTypes.rdf". However, I am not familiar with the syntax.

Asked by vande1 4 months ago

Answered by vande1 4 months ago

  • Locked

Protected Browser.

NOT to remove personal data? Does it give you an option for personal date not to be removed?? what about all the stored password? Can one of you tell me why all of sudde… (read more)

NOT to remove personal data? Does it give you an option for personal date not to be removed?? what about all the stored password? Can one of you tell me why all of sudden I get this error COULDN'T LOAD XPCOM? can you send me a link where to reinstall new version on top of the one I have running now Thanks

Asked by me2010_us 4 months ago

Last reply by James 4 months ago

  • Solved

F6 does not "Focus Search Field in Library" any longer?

Hello, when in the library, pressing F6 is meant to "Focus Search Field". This is documented at https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-ta… (read more)

Hello, when in the library, pressing F6 is meant to "Focus Search Field". This is documented at https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly

However, since a recent update this no longer works. Instead, pressing F6 now switches the keyboard focus to the lefthand tree pane. A further press of shift+tab is needed to move to the search box.

My questions are: Has F6 stopped jumping to the library search box for anyone else? If so, was this a deliberate design choice? Does anyone know of an alternate keyboard shortcut to jump to the searchbox? Finally, is there anyway to revert to the old F6 behaviour?

Even if you can only answer the first question that would help, so I can determine whether or not it is just my Firefox. Although I have already tested in a brand new profile with the same results.

Thanks.

Asked by TechHorse 4 months ago

Answered by cor-el 4 months ago