Showing questions tagged:

Firefox loses my tabs on "Open previous windows and tabs"

This started since Firefox 153.0 (Debian package). When I open Firefox for the first time after a reboot, it opens my latest tab but all the other tabs on that window are… (read more)

This started since Firefox 153.0 (Debian package).

When I open Firefox for the first time after a reboot, it opens my latest tab but all the other tabs on that window are lost, and they show as "ghost tabs" as seen in attached image.

No other issue, other windows are preserved properly when I Ctrl + Shift + N

Solved 4 79

Unable to change payment method (VPN)

Hi, last year I deleted my paypal account. Before that I deleted all entries and connections to abonnements in paypal. A few days ago i received an e-mail from Mozilla t… (read more)

Hi,

last year I deleted my paypal account. Before that I deleted all entries and connections to abonnements in paypal. A few days ago i received an e-mail from Mozilla that I should pay my VPN abonnement. I would like to do so, but after logging in, I was shown an error message: "Invalid payment information. There is a problem with your account. Manage payment method."

When I go to "Manage payment methods," no options for other payment methods appear, only a PayPal link. What should I do now?

Thank you for your help!

Solved 3

Shortcuts on homepage missing

Hi, since the last update for Mozilla on my laptop (version 153.0.1 (64 bit), all the website shortcuts in the Firefox homepage that I had pinned have disappeared. I also… (read more)

Hi, since the last update for Mozilla on my laptop (version 153.0.1 (64 bit), all the website shortcuts in the Firefox homepage that I had pinned have disappeared. I also can't add new shortcuts. I checked in about:config and in browser.newtabpage.pinned the shortcuts are all there. The display settings for shortcuts are active.

Does anyone know how to resolve this?

Kind regards. Stefano Tavella

Solved 3 20

Tab crash results in new profile

So, similar to this post but I haven't downgraded, only upgraded. OS: Windows 11 (26100.8893) Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:153.0) Gecko/20100101 … (read more)

So, similar to this post but I haven't downgraded, only upgraded.

OS: Windows 11 (26100.8893) Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:153.0) Gecko/20100101 Firefox/153.0

I can load it up in the morning, load all my standard tabs, then not too long into it a tab will 'crash' and require a reload. The reload then says its a dramatic crash and the whole browser needs to restart. Soft or Hard (i.e. "Exit") restarts always then ask to create a new profile on startup. This means I lose so much configuration (settings, etc) that is not in the Account Sync, meaning huge amounts of time have been wasted setting Firefox back up again every day.

When I go to about:profiles I can see all the old and new profiles (recently cleaned up all the old ones).

I do use my FF Account across various versions of Firefox (run a linux OS that still has a 14x version - need to upgrade OS to get more recent, but its a significant upgrade that had previously failed so not high on my 'want to resolve' list) - all the Windows OS's have the latest FF.

Solved 2

last update ( 153.0.3) broke my ability to stay signed into or go back to known web sites

Hi, your last update ( 153.0.3) broke my ability to stay signed into or go back to known web sites I have put in the “Exceptions – Cookies and Site Data”. I do clear all … (read more)

Hi, your last update ( 153.0.3) broke my ability to stay signed into or go back to known web sites I have put in the “Exceptions – Cookies and Site Data”. I do clear all the Cookies and Data when I close the browser but now it looks like Cookies and Data is deleted in the “Exceptions – Cookies and Site Data” also. I would love to do a redo on this update and reload the old version. The browser also is showing my PC is Windows 10 and it has been on Windows 11 for 3 years now.

Solved 2 2

Video

Hello!! Can you translate this text?? Я пишу это сообщение, так как не смог найти как скрыть плашку {site} теперь находиться в полноэкранном режиме, нажимет esc чтобы вый… (read more)

Hello!! Can you translate this text?? Я пишу это сообщение, так как не смог найти как скрыть плашку {site} теперь находиться в полноэкранном режиме, нажимет esc чтобы выйти. По этому прошу помощи!!

Solved 1

There is a cookie that I can not get removed in the Firefox browser.

Since last week there is a cookie that I can not remove in the Manage cookies and website data panel. It is called about.ef2a7dd5-93bc-417f-a698-142... There is probably … (read more)

Since last week there is a cookie that I can not remove in the Manage cookies and website data panel. It is called about.ef2a7dd5-93bc-417f-a698-142... There is probably more but that is not shown in my view. How can I remove that?

Solved 2

Open links in a new tab

I'm using Windowa 11. When I click on a link I want it to open in a fresh tab/page, but it opens on the current page instead. Firefox used to do this: how can I set it up… (read more)

I'm using Windowa 11. When I click on a link I want it to open in a fresh tab/page, but it opens on the current page instead. Firefox used to do this: how can I set it up again?

Solved 2

Internet not working through browser.

Hi. I have a Dell Inspiron, it’s a few years old, and my computer is running windows. Today I was on a website, doing my assignments as usual when randomly the internet s… (read more)

Hi. I have a Dell Inspiron, it’s a few years old, and my computer is running windows. Today I was on a website, doing my assignments as usual when randomly the internet stopped working on the browser (I was on the web for about an hour before this). There was no change to my behavior, I had been on the same site for the whole hour, and had been interacting with the site during that time. My computer still says it’s connected to the internet, and I was even able to play an online game on my computer that I had downloaded, so it looks like my computer is connected to the internet. I’ve tried to clear my cache and open private windows but that didn’t help.

Solved 2 484

Unblock Ecosia ads

Good day everybody, I am new to Firefox. I have MacBookAir 11. I added the Ecosia extension since it's my main search engine. I noticed there aren't ads popping up for Ec… (read more)

Good day everybody, I am new to Firefox. I have MacBookAir 11. I added the Ecosia extension since it's my main search engine. I noticed there aren't ads popping up for Ecosia. That is how Ecosia makes money for it's sustainability projects, so, as nice as it is to not see ads, I would like them to show up for my Ecosia searches. I understand you can make an Enhanced Tracking Protection exception (and I did), but where can I find a place to make exceptions for whatever AdBlock software came already integrated to Firefox? I am liking Firefox so far. Thank you everybody. Miran.

Solved 3 80

links created with new version of firefox need to be unblocked

When I drag a URL from the browser to the desktop, clicking on it triggers a prompt, saying "Do you want to open this file". If I look at the general tab in the properti… (read more)

When I drag a URL from the browser to the desktop, clicking on it triggers a prompt, saying "Do you want to open this file". If I look at the general tab in the properties of the link, it says "This file came from another computer and might be blocked to help protect this computer". This happens on both of my windows 10 computers since they upgraded to the latest version of Firefox (153.0.1.) I need to check the "unblock" option in the link properties to unblock the link. This does not occur with other browsers.

Solved 2

I have updated to the newest version of firefox, and cannot see the menu bar or bookmarks bar

I have updated to the newest version of firefox, and cannot see the menu bar or search field. I can see everything in a restore down (smaller size window) but I cannot se… (read more)

I have updated to the newest version of firefox, and cannot see the menu bar or search field. I can see everything in a restore down (smaller size window) but I cannot see anything in maximize view of the window....only happens with firefox....everything works chrome and edge. If I click on the white bar it minimizes the window.

Solved 2 1