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Firefox v90 very slow loading AOL email site

I've been using site https://mail.aol.com/webmail-std/en-us/suite for years to log in to AOL email for years and now, with Firefox v90, it takes over 2 minutes to load. … (read more)

I've been using site https://mail.aol.com/webmail-std/en-us/suite for years to log in to AOL email for years and now, with Firefox v90, it takes over 2 minutes to load. It takes only a couple seconds with the Edge browser. I've tried troubleshooting mode, a refresh and a complete re-installation without any improvement. This never happened in previous versions of Firefox.

Any help is appreciated, Gary S.

Asked by gvmbear 3 days ago

Answered by gvmbear 1 day ago

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can't sign in to hotmail today

I opened Firefox this morning, and was greeted by a new website. Very impressive! BUT I can't log in to my hotmail account!! the sign in page doesn't open at all!!! p… (read more)

I opened Firefox this morning, and was greeted by a new website. Very impressive! BUT I can't log in to my hotmail account!! the sign in page doesn't open at all!!! please advise!! thanks ... k

Asked by karingK 1 month ago

Answered by FredMcD 1 day ago

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Firefox 90 crashes randomly with no reports, bookmars are not accessible

Ubuntu 21.04 latest firefox 90. Firefox crashes randomly or each by clicking right mouse button in Bookmarks Menu button any folder/url. Also bookmarks are not visible vi… (read more)

Ubuntu 21.04 latest firefox 90. Firefox crashes randomly or each by clicking right mouse button in Bookmarks Menu button any folder/url. Also bookmarks are not visible via the Bookmarks Menu button. about:crashes is Empty

Asked by dirivio 3 days ago

Answered by FredMcD 3 days ago

  • Solved

Site Certificate Delete doesn't Work

I'm on firefox 90.0.1 on Mac OSX Big Sur 11.2.3. When I try to delete a site certificate that I have (that is about to expire), it appears deleted, but when I open the ce… (read more)

I'm on firefox 90.0.1 on Mac OSX Big Sur 11.2.3. When I try to delete a site certificate that I have (that is about to expire), it appears deleted, but when I open the certificates page again it reappears. When I restart Firefox after deletion it reappears. When I delete cert9.db from my default profile after closing firefox, and then reopen, it still reappears. When I uninstall Firefox, delete the default profile folder from App Data and the Mozilla and Firefox folders from my caches, it still reappears (I also deleted the update folder).

I am doing sync between this mac, my phone, and another computer, but I ONLY have bookmarks, Add-ons, and history. Might the sync be also syncing my certificates?

Help/tips would be appreciated.

Asked by adrianohernandez2000 4 days ago

Answered by cor-el 3 days ago

  • Solved

How to secure all cookie logins under the master password protection

I really try to find an answer online but looks like nobody find this to be an issue. Of course i have my password vault locked with a master password. But remembered log… (read more)

I really try to find an answer online but looks like nobody find this to be an issue. Of course i have my password vault locked with a master password. But remembered logins on websites like Google and Facebook are secured by cookie login. Which not require my master password. So when someone use my computer unsolicited, this person gets instant access to my GMail/Facebook.

So how to protect per-logged in pages without resetting cookie data? Because i liked to benefit from instant access to al those website so i don't have to login everywhere any moment i start Firefox.

Asked by MIO 1 week ago

Answered by FredMcD 3 days ago

  • Solved

How to copy saved logins between PCs

I've bought a new Win10 PC to (eventually) replace my old one. I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, hist… (read more)

I've bought a new Win10 PC to (eventually) replace my old one.

I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, history etc have come across ok onto the new one. The saved logons however haven't.

How can I get my saved logons to sync across from the old PC to the new one?

Asked by tim.plant1 6 days ago

Answered by cor-el 5 days ago

  • Solved

FPN is preventing my browser from going to any webpage while on

This just started happening today, I had to uninstall the addon to navigate to any webpage. I tried reinstalling it but the error came back so I have to keep it uninstall… (read more)

This just started happening today, I had to uninstall the addon to navigate to any webpage. I tried reinstalling it but the error came back so I have to keep it uninstalled to work from this browser. Here is the error in text:

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to duckduckgo.com because this website requires a secure connection.

duckduckgo.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Asked by usedtoliveonmars 1 week ago

Answered by demarco575 1 week ago

  • Solved

Upon startup Firefox crashes Windows 10 yielding BSOD

Upon the subject action, Windows 10 takes a system/memory dump, sends it to Microsoft, and automatically restarts. Firefox appears to be initializing for about 3 seconds… (read more)

Upon the subject action, Windows 10 takes a system/memory dump, sends it to Microsoft, and automatically restarts. Firefox appears to be initializing for about 3 seconds (after clicking its shortcut) and then the crash occurs. The display of the initial Firefox landing page is not obtained.

The blue screen of death (BSOD) has this message: KMODE EXCEPTION NOT HANDLED

Also, the networking software (NETGEAR) is rendered inoperable and must be re-installed upon Windows restart. Otherwise, my system is stable. Maintenance is regularly applied as it becomes available.

Device Specifications: - Device name: LENOVO-71C72702 - Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz 3.00 GHz - Installed RAM: 4.00 GB (3.25 GB usable) - Device ID: D607D8C6-79B8-48DA-BE03-F72C10EF4442 - Product ID: 00330-80000-00000-AA092 - System type: 32-bit operating system, x64-based processor - Pen and touch: No pen or touch input is available for this display

Windows Specifications: -Edition: Windows 10 Pro - Version: 20H2 - Installed on: ‎6/‎9/‎2020 - OS build: 19042.1081 - Experience: Windows Feature Experience Pack 120.2212.3530.0

Firefox was a delight to use. But now not so much, as it's unavailable as described above.

If anyone has a fix, or a suggestion for obtaining one, it would be gratefully appreciated. Thanks!

Asked by Stripeman 3 weeks ago

Answered by Stripeman 1 week ago

  • Solved

Mozilla Firefox 89.0 tabs are randomly crashing.

After update to 89.0 (or even after 88.0) tabs are constantly crashing. OS: Windows 10 pro (19043.1023), last update KB5003214. Firefox completely re-installed 2 times, l… (read more)

After update to 89.0 (or even after 88.0) tabs are constantly crashing. OS: Windows 10 pro (19043.1023), last update KB5003214. Firefox completely re-installed 2 times, last time with full refresh. No addons/extensions are in use, only default H264 plugin. Strict tracking protection with always "do not track" is set, but previously no troubles at all for years. Nvidia graphics driver last (462.59 studio) installed with EVGA GTX 1060. Hardware acceleration is disabled. Still multiple tab crashes. last crashes reason: "EXCEPTION_ACCESS_VIOLATION_READ" last crashes (submitted): bp-3b613b8c-4f74-460c-831b-541840210607 bp-7f8192e7-5720-4a53-99ec-8c7700210607 bp-fbe9f7bd-056f-429e-ad17-3dcc70210607 bp-ab56335a-970b-4b08-9b36-75d380210607 bp-8d21fb16-9911-4b84-af38-72d810210607 bp-0ac67369-165e-48ae-86ab-654e90210607 bp-81c77d11-e34b-40b5-83b2-37b850210607 bp-48ca4fc2-ccdf-4665-be60-bee740210607 bp-c8764a0c-285e-4c9e-ac7a-6ca910210607 Thank You for Your kind help. Denis.

Asked by Denis 1 month ago

Answered by Denis 2 weeks ago

  • Solved

Secure bank site log-in fais

I try to access my bank website and when I log in the tab says "Something went wrong" and the page tells me Sorry, we couldn't complete your request Sign in to online ban… (read more)

I try to access my bank website and when I log in the tab says "Something went wrong" and the page tells me Sorry, we couldn't complete your request Sign in to online banking or our mobile banking app to continue. This started on April 1, 2021 Running Firefox v87.0 (64) on Win 10. All apps are current. Tried resetting Firefox, and clearing cache which didn't work. I can sign-in using Edge. Thanks

Asked by rshessel 3 months ago

Answered by rshessel 3 months ago

  • Solved

Linux Mint updated Firefox to 89.0.2. Lost History and Bookmarks. No Old Firefox data.

Firefox was one of the system updates I installed today on my Linux Mint 19.3. I updated it and discovered all history and bookmarks are gone. I have no Old Firefox Dat… (read more)

Firefox was one of the system updates I installed today on my Linux Mint 19.3. I updated it and discovered all history and bookmarks are gone. I have no Old Firefox Data folder. I tried about:profiles but the only other profile is the default Linux one. I tried to Restore from Import and Backup in Manage Bookmarks for several different dates, but only get "Unable to process the backup file" error. I also tried to choose several .json files from the STG-backups-FF-8x folders in Linux Downloads directory, but it doesn't seem to do anything. I've tried using Timeshift to restore from previous system dates, but it would only create Firefox folders with the same outcomes as above. I don't really care about history, but I have a lot of bookmarks that would be very difficult to recreate.

Thanks, in advance, for any help getting my bookmarks back!

Asked by dschroed13 3 weeks ago

Answered by dschroed13 2 weeks ago

  • Solved

Firefox continiues to wipe all of my saved password and bookmarks.

Firefox continiues to wipe all of my saved password and bookmarks. After fresh windows install, I signed into my account and figured out that all of my bookmarks are gone… (read more)

Firefox continiues to wipe all of my saved password and bookmarks. After fresh windows install, I signed into my account and figured out that all of my bookmarks are gone. It happend for the second time. I have a mobile device running firefox which is lincked to my account. It's also gone there. How can I fix it or restore my data?

Asked by Kyrylo 2 weeks ago

Answered by FredMcD 2 weeks ago

  • Solved

installing newest firefox on linux mint

I am using Linux Mint 6.0.3.1 , and my Mozilla Firefox version is 77.0.1 . My Firefox will not update, neither automatically nor when prompted. When I go to all the pag… (read more)

I am using Linux Mint 6.0.3.1 , and my Mozilla Firefox version is 77.0.1 . My Firefox will not update, neither automatically nor when prompted. When I go to all the pages for downloading and installing the newest Firefox, I am always able to download a package, which appears as a folder labeled " firefox-89.0.2.tar.bz2 " but then I cannot install it, it just appears as a folder full of files that will not run. I have tried following the command lines in the terminal that these pages claim will make the new version run, but I always just get a response like "no such command" or "no file exists." Shouldn't there be some relatively simple and reliable path to just get firefox 89 onto my computer?

Asked by samuel.biagetti 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Firefox has WIFI stability issues.

Firefox has WIFI stability issues. Chrome remains stable, but Firefox loses connectivity every 5 to 10 minutes. A refresh is required and often that does not solve the is… (read more)

Firefox has WIFI stability issues. Chrome remains stable, but Firefox loses connectivity every 5 to 10 minutes. A refresh is required and often that does not solve the issue. A complete reboot of Firefox is required.

Asked by liza.macritchie 4 weeks ago

Answered by FredMcD 3 weeks ago

  • Solved

this website is not working

I have Firefox on two computers. This website works on one, but not the other. Please advise what troubleshooting steps to try next. https://bannergress.com/banner/self-s… (read more)

I have Firefox on two computers. This website works on one, but not the other. Please advise what troubleshooting steps to try next.

https://bannergress.com/banner/self-similar-across-scale-24c4 The box in the upper left should be scrolling to display the whole picture. The problem is with every page of this site; I selected this particular page as an example.

scrolls on this computer: desktop Windows 10 Pro v 20H2 Firefox v 89.0.1

doesn't scroll on this computer: laptop Windows 10 Home v 20H2 Firefox v 89.0.1


What I've tried on the laptop so far (none of these solved the problem):

tried in a private browsing window

tried in Troubleshoot Mode

uninstalled Firefox deleted default profile folder (that was the only profile) deleted profiles.ini reinstalled Firefox

Asked by CharleneTX 1 month ago

Answered by CharleneTX 1 month ago

  • Solved

No window was opened, but window's name that closed still appear

Problems that I faced: 1. There is no firefox window opened, but "new staff train - google drive" window name still appear. Please see attachments. ( the "new staff train… (read more)

Problems that I faced: 1. There is no firefox window opened, but "new staff train - google drive" window name still appear. Please see attachments. ( the "new staff train" was a window that was closed long time ago) 2. Normally, when one minimises a window and clicks the firefox, the minimize window will pop up, but now it won't.

I did try to delete, uninstall and reinstall firefox, but the problem still exists. Please advise what I can do to solve this inconvenience. Currently, I'm using Firefox 89.0

Asked by sooying5966 1 month ago

Answered by sooying5966 1 month ago

  • Solved

Tab crashed when open a web page

I just used pacman to update to the latest Firefox, but the tab crashed each time I open a new web page ( I can open settings, about:xxx and etc... ). I tried Troubleshoo… (read more)

I just used pacman to update to the latest Firefox, but the tab crashed each time I open a new web page ( I can open settings, about:xxx and etc... ). I tried Troubleshoot Firefox crashes and it did not crash in troubleshoot mode. Then I tried extensions, themes and hardware acceleration issues to solve common Firefox problems https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems but non of these options solved the problem. I disabled all extensions, themes and hardware acceleration, and it reported the same error.

Asked by 2014762174a 1 month ago

Answered by Yegorius 1 month ago

  • Solved

Firefox access to a company secure customer account

I need to report a situation which may be of interest to Mozilla administration personnel where a major Canadian corporation is stating inflammatory remarks about Firefox… (read more)

I need to report a situation which may be of interest to Mozilla administration personnel where a major Canadian corporation is stating inflammatory remarks about Firefox security and is restricting Firefox access to customer online accounts. Not knowing a more direct alternative, I am seeking a contact within Mozilla management through this forum with whom I can privately discuss the situation. Any directives would be appreciated.

Asked by whilohpen 1 month ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 month ago

  • Solved

Solid colours on some webpages will not show, the background shows up in pixel/small squares instead.

Some solid colours on certain webpages do not appear whilst on Firefox. The background will show up instead of the colour the image should be. I have tried to delete the … (read more)

Some solid colours on certain webpages do not appear whilst on Firefox. The background will show up instead of the colour the image should be. I have tried to delete the cookies and cache on Firefox as well as trying Firefox in troubleshoot mode to no avail. Whilst writing this question, I have also discovered that taking a screenshot of the issue shows how the image should look as opposed to what the screen shows. Attached are some images of the issues I am facing, two images are of what appears on the screen and one image is the screenshot from the webpage which is what should have been shown. Apologies for some of the photos, I had to take a photo of the screen with my phone to show the issue. I have also closed the browser multiple times and restarted my computer, any help would be appreciated. Thanks in advance.

Asked by charly.brookes 1 month ago

Answered by cor-el 1 month ago