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  • Solved

Local Archive folders doesn't work on Release channel

Since I migrated from ESR Channel to Release channel, the main Archive folder doesn't include all the subfolders. Later, I can manually select which folders I want to inc… (read more)

Since I migrated from ESR Channel to Release channel, the main Archive folder doesn't include all the subfolders. Later, I can manually select which folders I want to include in the main folder. For example: I can select only 2025, 2024, and 2023 subfolders to be showed inside the main Archive folders. Now, I can't find this option, and the last messages I can see are from 2023.

Asked by Dimas 1 day ago

Answered by Dimas 2 hours ago

  • Solved

Running two Firefox instances on the same computer, each one using a different account

Hi all, I used to run two Firefox instances on the same computer, each one using a different account (as I mentioned in the Subject), but I don't remember how I managed t… (read more)

Hi all, I used to run two Firefox instances on the same computer, each one using a different account (as I mentioned in the Subject), but I don't remember how I managed this, so now that I moved to a new computer I can't reproduce it! Thanks for helping, if anyone knows. Regards, Mike

Asked by saitas 1 day ago

Answered by Martin Lester 1 day ago

  • Solved

What happens to inbox (IMAP) when restoring profile from backup?

I have made a backup of my Thunderbird profile using this method: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer If my computer crashes … (read more)

I have made a backup of my Thunderbird profile using this method:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

If my computer crashes I can restore my messages and settings from this backup, or if I buy a new PC I can copy the data over from a backup made the same day.

The backup contains settings and local folders, but my concern is that the backup also contains the contents of my regular inbox at the time of copying.

The contents in my inbox changes over time, so naturally it will differ from the saved inbox contents in the backup.

So what happens when I paste an older backup into the Thunderbird folder? Will this data overwrite all the contents in my inbox and basically revert the inbox to an older state? Or will my inbox be crammed with doubles?

Since I use IMAP, any changes to the messages in Thunderbird will sync to the mail server, so I really don't want to do anything that deletes things or makes a mess on the mail server.

Of course, it can be good to have a copy of my messages if the mail server crashes, but if I only need to transfer data to a new PC or restore my data after a computer crash, I would rather just download the up-to-date inbox contents from the server. At the same time, it's important to me to make this backup since I want to be able to transfer my settings and local folders.

In this case, should I remove some files in the backed up profile folder before the transfer? If so, which files? The folder structure and content of the subfolders "Mail" and "ImapMail" aren't very intuitive, with various subfolders and multiple files named "Inbox" of various sizes.

Appreciating any clarifications on the matter and help to avoid conflicts between copied/backed up profiles and my current inbox.

Asked by Stachenscarfen 1 week ago

Answered by david 1 week ago

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OD still on roblox

Hi I am my19gaming2 my id was still by some one he is not giving me my id back he chang my name as subject87 on roblox help mehe also change my password of id help me ple… (read more)

Hi I am my19gaming2 my id was still by some one he is not giving me my id back he chang my name as subject87 on roblox help mehe also change my password of id help me please I need my id back to me becouse I spend robux on my id

Asked by Rajesh kumar 1 week ago

Last reply by William Tucker 1 week ago

  • Solved

Can Multiple Email Accounts Be Stored In A Single Thunderbird Data File

I currently have 3 Comcast mail accounts I access from my home PC using Outlook 2016 configured for POP3. For each of the 3 Outlook accounts I designate a common PST file… (read more)

I currently have 3 Comcast mail accounts I access from my home PC using Outlook 2016 configured for POP3. For each of the 3 Outlook accounts I designate a common PST file on my home PC. Thus when launching Outlook messages from all 3 accounts are downloaded from Comcast and stored in this one PST file. Can I configure Thunderbird to do the same?

Asked by HardwareGuy66 1 week ago

Answered by david 1 week ago

  • Solved

Signing in with a school account

I am trying to convert from Chrome to Firefox. Everything is going well with my main account, but on my school account, I can't receive emails from out of my school distr… (read more)

I am trying to convert from Chrome to Firefox. Everything is going well with my main account, but on my school account, I can't receive emails from out of my school district. Is there any way that I can make an account without email verification?

Asked by meissam8971 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Error when trying to Get Messages - Error with account ...com.au (POP3)

Hi, I've been trying to get to the bottom of an error message that keeps coming up on my client's computer. They first noticed the error (ss) about a couple of weeks ago… (read more)

Hi,

I've been trying to get to the bottom of an error message that keeps coming up on my client's computer. They first noticed the error (ss) about a couple of weeks ago and anything from then won't download (incoming), but I believe they are able to send emails. I can see that the messages are 'waiting' on the server at least and they can temporarily use Webmail.

I looked through the forums and any other info I could find and have checked or tried the following:

  • If their Antivirus or Firewall are blocking access
  • There is enough space on their system
  • File permissions for the 'Thunderbird' folder
  • Access details
  • Downgrading to an earlier version of Thunderbird

Unfortunately the error is still coming up each time they try to get their messages.

They have been using Thunderbird for almost a year now with one minor issue in that time. And I'm a bit puzzled as to what to try next. Has something similar happened to anyone else? Any suggestions for what I can do or check next?

The email account is through their domain and hosting and they are using Windows 8 and Thunderbird version 102.15.1 (from version 115.18.0 - 32-bit).

Thanks

Asked by medusa_g 2 weeks ago

Answered by medusa_g 1 week ago

  • Solved

stopped downloading old messages

Set up POP account to download and archive gmail messages. Worked fine, downloaded years of email. Did some traveling and two weeks later, it will only download message… (read more)

Set up POP account to download and archive gmail messages. Worked fine, downloaded years of email. Did some traveling and two weeks later, it will only download messages received while the program is active. For example from 2/28/25 till today, did not open program. Today it will only show messages I have received while it is open and none of the messages between 2/28 and today appear.

Also trying to archive message twice using a separate computer. Tried that today and none of the old messages will download and only shows messages that are received while the program is open.

Asked by MikeP 3 weeks ago

Answered by sfhowes 3 weeks ago

  • Solved

Thunderbird account disappeared

As of yesterday my Thunderbird account vanished, screen asking to set up an account. I am too old to be an IT expert, and I need detailed step by step guidance how to res… (read more)

As of yesterday my Thunderbird account vanished, screen asking to set up an account. I am too old to be an IT expert, and I need detailed step by step guidance how to restore that account, full of Inbox emails and folders/subfolders. If it matters (depending on requirements?), my address is @verizon.net - which is pop3 but I have no problem opening the same emails on different devices, as if it were imap (verizon taken over by aol). Pain in the neck, hope to get help.

Asked by Radan 4 weeks ago

Answered by Mapenzi 3 weeks ago

  • Solved

Gmail pop up showing constanly up in Thundebird drives me mad !!!

Hello, I never added my gmail account in Thunderbird Nevertheless a full screen pop up window shows up constantly and asks me for my gmail password  !!!! What is … (read more)

Hello, I never added my gmail account in Thunderbird Nevertheless a full screen pop up window shows up constantly and asks me for my gmail password  !!!! What is this? !What a a nightmare! I 've spent a lot of time searching solutions with chatatgpt, didn t find out I'M NOW THINKING ABOUT STOPPIing USING FIREFOX ! GRRRRR ! does someone has a solution please ? I'm really fed up with this.

Asked by Pascal in France 3 weeks ago

Answered by Pascal in France 3 weeks ago