Firefox logo Open I do not want to use an authenicator app. I want to use my mobile phone number for two-step authenication.
The phone I used for my account is lost; what should I do now?
I DO NOT OWN A SMART PHONE.X IS ASKING ME TO PROVE I'm human by scanning a QR code with a smart phone in order to log in to my account. It was told to me that this will a… (read more)
I DO NOT OWN A SMART PHONE.X IS ASKING ME TO PROVE I'm human by scanning a QR code with a smart phone in order to log in to my account. It was told to me that this will allow me to scan that code. I am leery about using it as Mozilla does not monitor it. It gets mostly good reviews but people complain about stability. I will just use it once to get into my account. Should I proceed> Thanks very much.
How to set up passkeys
Please used My phone number for verification code thank you
I cannot get into my account and I remember it but it doesn't Allow me to enter My Ac you sent me three times code but still not working 😞 count
I was going through my account settings today and noticed that two factor was disabled. I thought this odd as I usually set it up on any account I use, so I of course tur… (read more)
I was going through my account settings today and noticed that two factor was disabled. I thought this odd as I usually set it up on any account I use, so I of course turned it on and went about linking my authenticator app and generating account recovery codes. Yet in my authenticator app there was already a Mozilla account with my email, but the codes it supplied did not work. I also found old account recovery codes I had written down which did not work either.
What could have happened to cause this? I must have had two factor on sometime in the past and added it to my app and generated recovery codes. How could it have been disabled, the old codes made invalid, and Microsoft authenticator unlinked? Am I looking at an account breach somehow? I have no unusual activity as far as I can tell and no recent data or password breaches. The only thing I can think of was I removed a number of old devices from my account and signed out of them, but I still own the old PC's so no one could be using them.
I'm unable to recover my account I have no authenticator
2 step has me locked out changed phone number
I was trying to sign in using the code you sent to my email and once I used the authorized code it was refused. What could be the cause of that. Who could possibly be tam… (read more)
I was trying to sign in using the code you sent to my email and once I used the authorized code it was refused. What could be the cause of that. Who could possibly be tampering with my device.
Hello, i installed windows again and now I wanted to get firefox again, I want to login and get that Code sended to my email, but after I click on the button where I have… (read more)
Hello, i installed windows again and now I wanted to get firefox again, I want to login and get that Code sended to my email, but after I click on the button where I have to write that code it saya unexpexted error
Hey, I have a new laptop and want to login to my account. My account is an hotmail.com one. After giving the password Mozilla is suppose to send me an email with an authe… (read more)
Hey, I have a new laptop and want to login to my account. My account is an hotmail.com one. After giving the password Mozilla is suppose to send me an email with an authentification number. The email is not coming. Not in the spam section, anywhere. Tried multiple times, same issue. Add Mozilla to my contact list, nothing changes. Tried to change my Mozilla account email address, not possible as I need to pass through this process again. Is my only option to delete my account and creat a new one with another email address?
i've been having an issue with back ups(not the problem here) but at one point, i changed a secondary account to the main one, and now when i try to log in, and it sends … (read more)
i've been having an issue with back ups(not the problem here) but at one point, i changed a secondary account to the main one, and now when i try to log in, and it sends the verification email to my email account, i never get the emails, so i cant log back in, i dont recieve any of them, checked spam, and every folder i have, not only for that email account, but for all the ones i have connected to my mozilla account and i dont have any emails there, how can i fix this
Since yesterday I cannot log in to my hotmail accounts via Mozilla. It keeps coming up with the message "Please retry with a different device or other authentication meth… (read more)
Since yesterday I cannot log in to my hotmail accounts via Mozilla. It keeps coming up with the message "Please retry with a different device or other authentication method to sign in". I select sending a code to an email to try a different way but it doesn't even send the code either so I simply cannot log in
I can log in via Microoft Edge so the issue appears to be with Mozilla but I have no idea what has happened or how to fix it
I love Mozilla so do not want to be forced to use Microsoft Edge :-(
1 Backup 2 Recovery 3 Sync
Entered code from email but can't move forward
Where to find authenticator app to scan phone firefox qr
I have tried 4-5 times today unsuccessfully to setup my Firefox browser on my new Mac laptop. Cannot seem to actually receive any emails from Firefox with the verificatio… (read more)
I have tried 4-5 times today unsuccessfully to setup my Firefox browser on my new Mac laptop. Cannot seem to actually receive any emails from Firefox with the verification codes. Have checked my spam filters, no emails sent there. Nothing sent to other email folders. Made sure accounts@firefox is in my address book. Not forwarded to another email address. And have sent test emails to my account associated with my Firefox account. They come thru successfully. But nothing at all from Firefox. Is there an email problem today from the Firefox servers?
Every time I change my password or I try to change my password I get notifications double notifications actually one with an eight digit number one with the six digit num… (read more)
Every time I change my password or I try to change my password I get notifications double notifications actually one with an eight digit number one with the six digit number it's going to the same account but it's also going to another account in another town how do I stop this
About two years ago, I created an account on Mozilla, and by then I'd already set up two-step authentication using the app's Authenticator. But then I had to reset Window… (read more)
About two years ago, I created an account on Mozilla, and by then I'd already set up two-step authentication using the app's Authenticator. But then I had to reset Windows and lost my backup keys and other stuff. Soon after, I experimented with other browsers and forgot about Firefox (I also deleted the Firefox profile in the Authenticator app). Now I've decided to log into my account, but since I can't log in without the app, I figured there's an option to log in using the email linked to the account (I have access to it), but for some reason, they're asking me for an account recovery key. So, I know my email address and have the password for it, but I can't log into my account without the Authenticator app. To try this alternative, I need to know the account recovery key, but I've lost it too. So, I'd be very grateful if anyone knows a solution to this problem. For reference, I also logged out of my Mozilla account on other devices and I haven't received any emails related to this situation (like checking email, etc.).