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Current Thunderbird under Linux Mint 22.1 SMTP password issue

I recently became the webmaster for our local American Legion post and built a website through Hostinger. That service also offered a cost-effective email solution for u… (read more)

I recently became the webmaster for our local American Legion post and built a website through Hostinger. That service also offered a cost-effective email solution for us and I've created a number of email accounts for our office positions and some individuals by name. At the level of service we have with Hostinger, our website/email account domain is not the same as the email servers.

That's ordinarily not a problem, since most modern email applications can either pull domain email hostnames from registration records or gives the user a manual process to enter the email hostnames directly (in our case an IMAP and SMTP hostname belonging to Hostinger).

I had no problem using the manual configuration that Thunderbird supports to set up my first American Legion email address. Email was received immediately and testing outgoing email worked fine. Adding a second American Legion email address seemed to go well - email messages came in immediately - but the outbound testing failed with error messages that the sending client was not recognized.

That sounded like Thunderbird was not trying to authenticate with a password on the SMTP outbound even though I had indicated in the manual setup that a password was required (same as I had in the first American Legion account setup).

I checked the Thunderbird settings to see what saved passwords were recorded in the Password Manager and sure enough their were three IMAP host passwords but only two SMTP host passwords (the missing SMTP host password was for the second American Legion account).

I completely deleted the second American Legion account and tried again - just in case I had accidentally indicated no password needed for SMTP the first time - and got the same result (IMAP host password created, but not SMTP). I then tried deleting both American Legion accounts and then adding them back with the second account being added first this time. At least the problem was consistent - the first account added had both an IMAP host password record and a SMTP host password created; the second account created had only its IMAP host password saved.

I couldn't find a menu item for adding a host password in the Save Passwords settings menu; manually removing the IMAP password to force the system to ask for the password again only ended up with the IMAP host password being added back into the TBird Password Manager.

The version Linux Mint reports for Thunderbird is 1:128.11.1esr+linuxmint1+xia. As far as I can tell the issue only comes up when Thunderbird cannot auto-detect the email servers on its own and it only has a problem when more than one email account has to be added for a manually configured email domain.

Is there a TBird menu item I'm missing that would let me add the SMTP host password for the second account manually? Failing that, is this a known issue that has already been fixed by Thunderbird and should be forthcoming after that version is released as an update by the Linux Mint team?

Asked by dlj1685 2 weeks ago

Answered by dlj1685 6 days ago

"Require device sign in to fill and manage passwords"

For the longest time, I was frustrated that Firefox didn't "remember" saved passwords. I finally figured out that there was this toggle that kept Firefox from saving pass… (read more)

For the longest time, I was frustrated that Firefox didn't "remember" saved passwords. I finally figured out that there was this toggle that kept Firefox from saving passwords unless I was logged into Firefox. Since I'd already logged into Firefox three times that day (when my Dell gets bogged down, it developes an odd habit of delaying response to my scrolling, and then taking it as a click on the "close" button), I unchecked the box. Tonight, I was looking for something else in my settings, and noticed the "Require device sign in to fill and manage passwords" was checked. I unchecked it, went back to looking for why Firefox wanted me to sign in when I was just trying to sing into an unrelated site, came back to "Privacy and Security" and "Require device sign in to fill and manage passwords" was checked again. No matter how many times I uncheck the box, if I click away and come back a few minutes later, it's checked again. Why? I've got to jump through SO many hoops EVERY time I open the browser to use the "save passwords" feature, I may as well not even have the feature and just use my spreadsheet for everything I can't remember.

Asked by wendygoerl 1 month ago

email account not being saved but password is.

Hello. My email account on Firefox that i have is not being saved but my password is when signing into a cruise line company. I have to type my Firefox email address in e… (read more)

Hello. My email account on Firefox that i have is not being saved but my password is when signing into a cruise line company. I have to type my Firefox email address in every time but my password is working. I have both of them saved into your password saved. The weird thing is that if i save email address and password and use Chrome both of them works just fine to sign in. Any help would be appreciated. Thanks.

Asked by raftman111 1 month ago

Ask to save password not showing up

I have no problem with previous version of ff. i noticed ask to save password not showing up in this version. usually if i fill in a form, ff will save the information fo… (read more)

I have no problem with previous version of ff. i noticed ask to save password not showing up in this version. usually if i fill in a form, ff will save the information for future use.

i have issue with ff, so i uninstall and reinstall. doesnt work. i add additional information in notepad attachment.

i am end user. nothing technical. only uses ublock, clearurl and audio equaliser. not heavy user. just light browsing facebook, google and regular website.

Asked by johnogawaofficial 1 month ago

Last reply by Mark 1 month ago

Firefox doesn't save my passwords when I use AOL mail or Navy Federal Credit Union

When I try to login to AOL mail, I have to constantly sign in; it doesn't save my password. When I log into Navy Federal Credit union, it doesn't remember the browser for… (read more)

When I try to login to AOL mail, I have to constantly sign in; it doesn't save my password. When I log into Navy Federal Credit union, it doesn't remember the browser for 2-step verification. It used to work.

Asked by jwwargo 1 month ago

Firefox does not offer to save my password when I use the https version of a site, having used the http version previously

I have been developing an Angular website that's served on port 4200 on localhost. Up until now it only accepted http connections, but I've now upgraded it to https. Fire… (read more)

I have been developing an Angular website that's served on port 4200 on localhost. Up until now it only accepted http connections, but I've now upgraded it to https. Firefox has about 50 credentials remembered for this site and it's always worked fine, but if I go to the https URL, it totally refuses either to show the existing password OR pop up the dialog box to add it for the new URL, so I have to type the password every time. I've disabled all extensions as suggested and it still doesn't work, although for the http URL it still does. I've not added any code on the site to discourage saving credentials. What do you suggest?

Asked by nigelr12 2 months ago

Impossible Date

I Mozilla security section of our account I came across the Password Date Created and realized that it says 6/2/2025  ?? Wondering what is the correct means of amend… (read more)

I Mozilla security section of our account I came across the Password Date Created and realized that it says 6/2/2025  ?? Wondering what is the correct means of amending this future date with an estimated correct date or....?

Asked by sunfrostfarms 2 months ago