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  • Solved

data missing

Hello I synced my acount in my phone(redmi k20) then change my phone & log in my firefox acount & all my bookmarks are gone!!! Please fix it & help me.tnx [ed… (read more)

Hello I synced my acount in my phone(redmi k20) then change my phone & log in my firefox acount & all my bookmarks are gone!!! Please fix it & help me.tnx [edited email from public] @gmail.com

Asked by ehsan.ehsan.2012 2 days ago

Answered by Seburo 23 hours ago

  • Solved

Credit Card Autofill

The credit card autofill shows all the credit cards but when I click on any of them it does not autofill. Ive used this hundreds of times before and it worked fine. I nev… (read more)

The credit card autofill shows all the credit cards but when I click on any of them it does not autofill. Ive used this hundreds of times before and it worked fine. I never changed any settings and the autofill setting is on.

Please help!

Alex

Asked by ad96321 6 days ago

Answered by YongHan 6 days ago

Unable to use MyHeritage since firefox 100.0 on mac

I experience the exact same issue as [https://support.mozilla.org/en-US/que.../1311714] since I've updated to Firefox 100 on macOS. E.g. I get a page not fully loaded. my… (read more)

I experience the exact same issue as [https://support.mozilla.org/en-US/que.../1311714] since I've updated to Firefox 100 on macOS.

E.g. I get a page not fully loaded.

myheritage.fr works fine in private browsing and on iOS.

I tried to reload the page bypassing the cache and force a fresh retrieval: Mac=Command+Shift+R

It works "fine" for the current page. However, when I go to another page of the website then the new page gets broken.

I also tried to :

  • Clear cache and local storage
  • Deactivate plugins and themes
  • Change the Network.dns.disablePrefetch value
  • Change the dom.storage.next_gen value
  • Use the safe mode
  • Use the recovery option

None of the above work. Not to mention that the website works well in private browsing and on safari.

Thank you in advance for your help.

Asked by hare-emi 1 week ago

Last reply by Chris Ilias 1 day ago

I need to syn my lap to my firefox account. Insturctions keep telling me to select Fire Fox Syn from my preferences and set up a Sync Account. But there is no choice visiable for opening Fire Fox Sync account.

Why I can't I see this? or where can I find it? Various Fire Fox sources say I need to set up an Firefox Syn account and that I can make a selection to do this in Firefo… (read more)

Why I can't I see this? or where can I find it?

Various Fire Fox sources say I need to set up an Firefox Syn account and that I can make a selection to do this in Firefox preferences. However this is no option for this available. There is a single option labeled sync but it doe does not synchronize my laptop to my account and none of my bookmarks etc are up to date.

Asked by Rollie 3 days ago

Last reply by cor-el 2 days ago

List of emails dissapearing frequently #2

This is to re-open thread 1322371. I recently (2 weeks ago) upgraded from Ubuntu 18.04 to 20.04. In the process I did a general update of all apps (part of the global upd… (read more)

This is to re-open thread 1322371. I recently (2 weeks ago) upgraded from Ubuntu 18.04 to 20.04. In the process I did a general update of all apps (part of the global update process) and ended up with TB 91.8.1 build 20220413002405. The problem reported in thread 1322371 has started for this build (previously never seen) with the same symptom and work around. However, although I haven't really been scrupulous observing and analysing, I get the sense that it is manifesting itself only on the inbox. I have a mail system of over 4G of mailboxes now and there are some mailboxes that have quite a large number of messages in. It looks like the problem only happens with the inbox. Also looking at the old thread (people reporting all messages disappearing) I find that the messages disappear after using the quick filter (1. insert a string into quick filter, hit enter; 2. Do something with the shorter list of messages (read, move, delete etc); 3. all messages disappear; 4. (work around) click on another mail box then back to inbox: all messages reappear. Nice one :) Over to you guys

Asked by nick.theboatman 3 days ago

Last reply by nick.theboatman 2 days ago

Want to change the video player in the firefox mozilla app on my android phone

I am not able to play video on MX player or vlc in my firefox mozilla app on my mobile phone, neither able to addon this feature on my mobile phone firefox app.try many w… (read more)

I am not able to play video on MX player or vlc in my firefox mozilla app on my mobile phone, neither able to addon this feature on my mobile phone firefox app.try many ways but failed.please tell me the simplest way to change my default player on the firefox mozilla app on my android phone to MX player or vlc or any convenient player for Android mobile version ( latest updated mozilla firefox browser app). please do suggest the solution.

Asked by rankan.ranju 3 days ago

Last reply by Seburo 3 days ago

"Pinned Tabs" Do not Update or Sync between PC and Android

Do pinned tabs sync automatically between PC and Android Browsers? I have pinned somewhat 20 tabs on PC. And i keep updating these tabs, On Android browser these pinned t… (read more)

Do pinned tabs sync automatically between PC and Android Browsers? I have pinned somewhat 20 tabs on PC. And i keep updating these tabs, On Android browser these pinned tabs don't update. And i always have to add them one by one manually

Asked by Aakash Haider 3 days ago

Last reply by Aakash Haider 3 days ago

All of my bookmarks are gone and cannot find any backups what so ever

I have tried all of the suggestions and cannot find any backup files other then current dates. Now I am without my bookmarks clear back to 5/7/2022???? HELP!!!!!!!!!!!! … (read more)

I have tried all of the suggestions and cannot find any backup files other then current dates. Now I am without my bookmarks clear back to 5/7/2022???? HELP!!!!!!!!!!!!

Asked by Larrytw 4 days ago

Last reply by Larrytw 3 days ago

Can't enrol into Two-Step Authentication

Good day, Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being… (read more)

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?

Asked by Stas 4 months ago

Last reply by nzmusiclover2192 3 days ago

Cannot disable fullscreen animation (F11)

Hi, I'd like to disable that annoying animation when going to fullscreen (by hitting F11). Supposedly, setting the following should work: Go to about:config Set: full-scr… (read more)

Hi, I'd like to disable that annoying animation when going to fullscreen (by hitting F11). Supposedly, setting the following should work:

Go to about:config

Set: full-screen-api.transition-duration.enter 0 0 full-screen-api.transition-duration.leave 0 0 full-screen-api.transition.timeout 0 full-screen-api.warning.delay 0 full-screen-api.warning.timeout 0

Restart

However, this does not have any effect in Firefox 94.0 on Ubuntu. Is this a bug/regression? Or is there some other way to disable the animation?

Asked by Bla Blubb 5 months ago

Last reply by cor-el 3 days ago

  • Solved

can't get torrent files to open in my torrent client

Hi I don't know what's happened to cause this, but for the last few days if I grab a torrent file online, I only get the option to save the file, no option to automatical… (read more)

Hi

I don't know what's happened to cause this, but for the last few days if I grab a torrent file online, I only get the option to save the file, no option to automatically open in my torrent client.

I have been to Firefox general settings, and Applications - "Choose how Firefox handles the files you download from the web or the applications you use while browsing" but .torrent is not listed. When I search "torrent" in the Applications search box, I get only "magnet" as a result, nothing for "torrent" files (see image).

Any advice on how to automatically open .torrent files from the web in my torrent client would be appreciated.

Asked by dave54321ac 2 months ago

Answered by AliceWyman 2 months ago

SMTP error message sending outgoing emails from my Thunderbird app on my laptop (using a Frontier domain email). No problem w/incoming emails.

Error message: "Sending of the message failed. The Outgoing server (SMTP) smtp.frontier.com does not support the selected authentication method. Please change the 'Auth… (read more)

Error message: "Sending of the message failed. The Outgoing server (SMTP) smtp.frontier.com does not support the selected authentication method. Please change the 'Authentication method' in 'Account Settings | Outgoing Server (SMTP)'." Can you help? Was on the phone with Frontier for an hour - they say incoming settings are correct (no problem receiving emails), as well as outgoing. We tested sending an outgoing message from their webmail server, which was successful. Thanks, dbleagle

Asked by dbleagle 6 days ago

Last reply by Matt 5 days ago

Constant issue with downloading xx,xxx files of xx,xxx

Struggling with TB constantly "downloading" x 10s of thousands of 10s of thousands of emails (all of which are downloaded), and the programme grinding to a halt. Have set… (read more)

Struggling with TB constantly "downloading" x 10s of thousands of 10s of thousands of emails (all of which are downloaded), and the programme grinding to a halt. Have set the inboxes to a retention policy of 2500 total. So shouldn't even be trying to DL more than that. Seems to mainly manifest when I compose an email (exactly the time that the sluggishness is a problem). Have done the usual compacting/deleting * files.

This is getting to be a real issue now. I wonder if there's any paid support channels that can deal with this?

Asked by ensta 4 weeks ago

Last reply by Matt 6 days ago

Printed page date (foot note) incorrect.

Date: 10 May 2022 AusEST Firefox 100.0 (64-bit) Mac desktop: Apple Silicon Mac mini (M1, 2020) - macOS Monterey v12.3.1 (problem occurred prior years using In… (read more)

Date: 10 May 2022 AusEST

Firefox 100.0 (64-bit) Mac desktop: Apple Silicon Mac mini (M1, 2020) - macOS Monterey v12.3.1 (problem occurred prior years using Intel/iMac 2015; and previous macOS) Extensions: DuckDuckGo Privacy Essentials; HTTPS Everywhere; NoScript Plugins: OpenH264 Video Codec provided by Cisco Systems,Inc. Location: Australia EST


I am wondering if the following is a known problem. If so, I haven’t been able to find the solution online.

I keep copies of home rental online payments as proof of payment should there be a discrepancy with the real estate agency.

This problem can also apply in other situations, for example payment of online purchases, or movement of large amounts of money to varying institutions.

Sometimes the bank payment is delayed and I would like to ensure that not only the date of payment is accurate but also that the time of payment is relatively close. I am finding that the file printed when banking via Firefox is not time dated relatively close to the time of payment. I use Firefox solely for banking as a secure method.

Upon payment I am presented with a bank receipt and an option to print it, all within Firefox’s desktop application. After pressing the PRINT button I choose to print as PDF and save to the computer. The resulting file is what I am referring to.

The pdf receipt is shown with default details at the top and bottom of the page, the bottom being where the date and time of pdf printing occurred. The discrepancy is between that time shown and the actual time of payment. The difference can be sometimes up to 12 hours!

Can someone please assist me to rectify the situation?

Kind regards, Harauld

Asked by Harauld 1 week ago

Last reply by Printers Shop 1 week ago