Showing questions tagged: Show all questions

I can't send messages on Thunderbird (AOL); receiving is OK.

I have tried all the resetting of passwords and each item in the account settings ( I think I have). Each time when I test it says that the incoming server was found. N… (read more)

I have tried all the resetting of passwords and each item in the account settings ( I think I have). Each time when I test it says that the incoming server was found. Nothing about the outgoing server. I'm using Windows 11 and I think the latest Thunderbird version. I really need help to get past this. Further, when I attempt to send with "Control - Enter " keys, The error message uses the wrong server name.

Asked by rflournoy1 3 days ago

Last reply by rflournoy1 43 seconds ago

Thunderbird profile export does not import after PC reset

I exported my profile to an external drive, then reset my Windows 11 PC. The resulting file is a zip file. When I import, the import starts, then stalls and gives an erro… (read more)

I exported my profile to an external drive, then reset my Windows 11 PC. The resulting file is a zip file. When I import, the import starts, then stalls and gives an error. The error log is incomprehensible to me. How can I not lose my local folders and messages? I tried unzipping and importing that folder, but another error. I need help! Ideas? Thanks.

Image of the error attached.

Asked by Lester Bennett 6 days ago

Last reply by david 1 hour ago

No address list

Hello, I just organized Thunderbird mobile on my Samsung tablet. On the desktop, Thunderbird shows a menu and a address book. When I get an Email I can save the mail add… (read more)

Hello, I just organized Thunderbird mobile on my Samsung tablet. On the desktop, Thunderbird shows a menu and a address book. When I get an Email I can save the mail address in my address book. But, Thunderbird mobile doesn't show a menu nor a address book and it does not use the contact saved at the tablet. Can anyone help me to solve this problem? Thanks a lot!! Regards, Monika

Hallo, kürzlich habe ich Thunderbird mobil auf meinem Samsung Tablet installiert. Leider zeigt die App keine Menüleiste und keine Option eines Adressbuches. Dazu greift Thunderbird auch nicht auf gespeicherte Kontakte zu. Bei der Desktopversion wird sowohl die Menüleiste als auch ein Adressbuch angezeigt. Könnte mir bitte jemand behilflich sein, dieses Problem zu lösen? Vielen Dank! Grüße, Monika

Asked by Maya 5 months ago

Last reply by Yu5tiqX9og 3 hours ago

Copied Thunderbird Profile from Windows 10 PC, pasted to Windows 11 PC - No email history or address book

Copied Thunderbird Profile from Windows 10 PC, pasted to Windows 11 PC - No email history or address book I followed the steps to copy the profile from the old PC and pa… (read more)

Copied Thunderbird Profile from Windows 10 PC, pasted to Windows 11 PC - No email history or address book

I followed the steps to copy the profile from the old PC and paste it into the folder on the old PC.

Thunderbird is using that profile, but there are no email history or address book.

Asked by Ray Hayes 2 months ago

Last reply by david 6 hours ago

around Dec 20. 2024 none of my incoming yahoo emails arrive, but writing and sending mail succeeds

My Thunderbird app worked fine for over a year and then I noticed that it had stopped downloading after December 20, 2024. I was able to write emails and send them succes… (read more)

My Thunderbird app worked fine for over a year and then I noticed that it had stopped downloading after December 20, 2024. I was able to write emails and send them successfully but none of my incoming emails arrived (I have access over my phone). This problem occurred shortly after my APP upgraded to Thunderbird version 128.5esr. I've downloaded the Thunderbird installer and run it but the program still refuses to download my emails. Is their anything I can do without having to find a replacement? I am running windows 10 on an HP laptop I bought in about 2011. Thanks Vic Bastron [email removed]@yahoo.com

Asked by vcbastron 3 months ago

Last reply by frisée 2 months ago

Crashing while streaming video

I get random crashes while streaming video (for example youtube). I am using a laptop with 2 GPUs (integrated AMD and dedicated Nvidia) and a secondary monitor. If the Fi… (read more)

I get random crashes while streaming video (for example youtube). I am using a laptop with 2 GPUs (integrated AMD and dedicated Nvidia) and a secondary monitor. If the Firefox windows is on the laptop display I never get crashes but on the secondary display I get around 1-2/hour. Also, this only happens with hardware acceleration enabled in Firefox settings, if I deactivate it then the issue is gone. I think it runs on the AMD integrated graphics, based on what I see in task manager. I also have uBlock origin, haven't tried deactivating it yet. The crashses consist in a black screen from which I can only recorver by doing a hard reset.

Any suggestions on what to try?

Asked by Levi Ionatan Dumitrache 2 days ago

Last reply by Levi Ionatan Dumitrache 2 days ago

Firefox sync Desktop and laptop

I was logged out of both computers so when I signed back in to sync my desktop to my laptop, it would not sync my rows that I have on my desktop I ended up changing two b… (read more)

I was logged out of both computers so when I signed back in to sync my desktop to my laptop, it would not sync my rows that I have on my desktop I ended up changing two bookmarks on the homepage Rows when I was signed out but they would not change on my laptop when I was signed back in I had to do it manually, but if I stay signed in, I'm sure that it will change but how fast is it supposed to do that because I waited at least five minutes and nothing changed. I also clicked on my icon and clicked on sync now, but nothing changed.

Asked by Dolphin 1 day ago

Last reply by jonzn4SUSE 1 day ago

Firefox taking extremely long to load

I use Yahoo as my homepage and access it through Mozilla. Normally it loads in mere seconds. Last night and today it is taking extremely long to load and in some cases it… (read more)

I use Yahoo as my homepage and access it through Mozilla. Normally it loads in mere seconds. Last night and today it is taking extremely long to load and in some cases it has timed out. When it does load, all the pictures and other features are not included and either don't load or load much later.

I tried to load Yahoo from MIcrosoft Edge and it loaded perfectly. I am assuming there is an issue with Mozilla?

Thanks for looking into this matter and letting me know.

David Broemmelsick

Asked by dlbintouch 3 days ago

Last reply by jonzn4SUSE 1 day ago

Browser managed by my organization

My browser settings screen says my browser is being managed by my orgainzationi, but i do not have an organization. This concerns me as to who is managing the browser. … (read more)

My browser settings screen says my browser is being managed by my orgainzationi, but i do not have an organization. This concerns me as to who is managing the browser.

Asked by gcooke 2 days ago

Last reply by jonzn4SUSE 2 days ago

My Facebook account has been suspended

Hello Facebook Team, When i login my Facebook account i find this problem that; We received your information Check your email for an update on your request, and to find… (read more)

Hello Facebook Team, When i login my Facebook account i find this problem that;

We received your information Check your email for an update on your request, and to find out what other information we need. We will only be able to complete your review when you've sent us this information. We're always looking out for the security of our community, so you can't use Facebook while we review your information. Log out from (Somrat Chowdury) Please sir solve this isue soon as soon Possible :)

My Facebook Account Information; Email - [edited] @gmail.com Facebook name -Somrat Chowdury Date of Birth -[edited]

Asked by Somrat Chowdury 4 months ago

Last reply by James 2 days ago

8K60fps YouTube playback on M4 Apple Silicon Mac - bad performance despite low utilization

Even though CPU and GPU utilization is very low during 8K60fps Youtube playback in the Firefox browser on my base M4 Mac mini, the struggles heavily to play this, drops t… (read more)

Even though CPU and GPU utilization is very low during 8K60fps Youtube playback in the Firefox browser on my base M4 Mac mini, the struggles heavily to play this, drops tons of frames, and the video almost stops playing.

8K 30 fps is not problem, and since utilization is pretty low, that doesn't explain the poor performance.

So please optimize 8K60fps Youtube playback on all platforms in the safari browser, but especially on Apple SIlicon Macs.

Asked by Nikolai Stoykov 3 days ago

Last reply by Freecine 3 days ago