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  • Archived

Finally updated MacOS to Catalina 10.15.7, but next Firefox update is still an esr update.

I just updated my iMac from Mojave to Catalina 10.15.7. I thought Firefox would provide an update to convert the esr version to the standard Firefox browser since I am no… (read more)

I just updated my iMac from Mojave to Catalina 10.15.7. I thought Firefox would provide an update to convert the esr version to the standard Firefox browser since I am no longer using Mojave, but the next update is 115.15.0esr. Is that correct? My understanding is that the esr updates are just for computers using older operating systems through Mojave. I did not update to 115.15.0esr since I am not sure if that is the right version for Catalina. Any information and assistance you can provide me is greatly appreciated. Thank you.

Asked by youngjane 9 months ago

Last reply by youngjane 9 months ago

  • Archived

Windows 7, 8.x Support (ESR 115) ends in september - right?

Hello everyone, support for Windows 7, 8 and 8.1 will end in September with the end of the ESR 115 branch. Corresponding support article Is this still the current stat… (read more)

Hello everyone,

support for Windows 7, 8 and 8.1 will end in September with the end of the ESR 115 branch. Corresponding support article

Is this still the current status or are there any plans to support the old Windows versions for a little longer?

Thanks and regards, Martin

Asked by m.fessler1 11 months ago

Last reply by James (On Leave) 9 months ago

  • Archived

Thunderbird neu installiert auf neuem PC

Hallo, ich habe einen neuen PC mit neu Win 11. Da habe ich Thunderbird neu installiert. Alle meine Mails sind bei Web.de gespeichert. Durch die neue Installation sind all… (read more)

Hallo, ich habe einen neuen PC mit neu Win 11. Da habe ich Thunderbird neu installiert. Alle meine Mails sind bei Web.de gespeichert. Durch die neue Installation sind alle persönlich angelegten Ordner unter dem Ordner: "Lokale Ordner" verschwunden. Wo kann ich diese wiederfinden? Liebe Grüße Hans

Asked by hans_lembke 11 months ago

Last reply by david 9 months ago

  • Archived

Changing Firefox ESR 115.15 to 128.2

I've noticed that after a few months Firefox ESR will go from being one specific version to two different version tracks. Eventually the older track is removed and the ne… (read more)

I've noticed that after a few months Firefox ESR will go from being one specific version to two different version tracks. Eventually the older track is removed and the newer one is continued until it then splits. Can someone tell me why this happens and is there an easy way to swap over to the current track? I've included an attachment of what i'm talking about.

Asked by thomas.williams1156 10 months ago

Last reply by thomas.williams1156 9 months ago

  • Archived

New tab opens, cursor goes to bottom of page

For a few days now whenever a new tab opens, either by clicking a link in search results or by clicking a link in an email, the cursor jumps to the bottom of the page and… (read more)

For a few days now whenever a new tab opens, either by clicking a link in search results or by clicking a link in an email, the cursor jumps to the bottom of the page and I have to scroll to the top of the page. I'm just getting started with Windows 11 on a new computer. What happened to cause this?

Asked by John Martin 10 months ago

Last reply by John Martin 9 months ago

  • Archived

Thunderbird on Android Mobile

Hi On my Computer I have some locale folders with a lot of mails. Have installed Thunderbird on my Android Mobile and want to see all these locale folders. How and where … (read more)

Hi On my Computer I have some locale folders with a lot of mails. Have installed Thunderbird on my Android Mobile and want to see all these locale folders. How and where do I place these locale folders to be able to see them on my Mobile ??? Have attached part of my Mail window to show locale folders. Regards John Gyrud

Asked by john1103 9 months ago

Last reply by david 9 months ago

  • Archived

Copying Thunderbird from Ubuntu 20.4 to 24.4

After a crash I had to reinstall ubuntu and switched to 24.4 where Thunderbird is installed via snap. I have my old home directory with my old .firefox installation and … (read more)

After a crash I had to reinstall ubuntu and switched to 24.4 where Thunderbird is installed via snap.

I have my old home directory with my old .firefox installation and want to copy my data from the old installation to the newe tb. How can I do this ? brds

Asked by mick110 9 months ago

Last reply by mick110 9 months ago

  • Solved
  • Archived

Transfer using only the profile file?

I have only my profile file (eg 1b3ylg2i-default) from backup. I copied it into the Thunderbird\profiles folder on the new computer. I have tried changing the information… (read more)

I have only my profile file (eg 1b3ylg2i-default) from backup. I copied it into the Thunderbird\profiles folder on the new computer. I have tried changing the information in the parent higher up files (installs.ini and profiles.ini) to match, but no luck. Thunderbird complains that it cant find my profile. The source computer is dead, I have only this file as backup.

Is there a way?

Asked by Andrew_M_Garland 9 months ago

Answered by david 9 months ago

  • Archived

General Problems with speed and loading pages after latest update

Videos won't load in previously enjoyed timeframe or indeed et all sometimes. timeouts when loading pages. speeds are like 15 years ago even in troubleshoot mode and af… (read more)

Videos won't load in previously enjoyed timeframe or indeed et all sometimes. timeouts when loading pages. speeds are like 15 years ago even in troubleshoot mode and after refresh. when can I expect improvement?

Asked by truex14 9 months ago

Last reply by truex14 9 months ago

  • Archived

Firefox crashes on start up on MAC

Firefox no longer starts up. It crashes and stops responding on MAC Monterey 12.7.4 This is as far forward as it will go on this old mac. Everything worked fine yester… (read more)

Firefox no longer starts up. It crashes and stops responding on MAC Monterey 12.7.4 This is as far forward as it will go on this old mac. Everything worked fine yesterday, start up today and no go. I removed the profile and attempted to restart. No joy. So I downloaded a fresh copy and installed it over the old version. No joy. Cannot access profile manager. Removed version and fresh install, still no joy. How to I get it to launch, then How do I recover data from old profile?

Asked by Drax 9 months ago

Last reply by Drax 9 months ago

  • Archived

After Making Firefox the default app and importing data

How do i get the search URLs from the previous browser to pop up log-ins automatically to favorite sites when beginning to type in the URL ? Like using an old Socia… (read more)

How do i get the search URLs from the previous browser to pop up log-ins automatically to favorite sites when beginning to type in the URL ? Like using an old Social Media links - Rumble or Facebook .login ; or an Ebay log in a gmail log in?

Do i need to restart the computer ?

Asked by freevival 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Thunderbird account setup fails smtp login

I'm setting up a new Thunderbird installation and email accounts. The account setup fails because it cannot sign into the server. I believe the issue is between the acc… (read more)

I'm setting up a new Thunderbird installation and email accounts. The account setup fails because it cannot sign into the server. I believe the issue is between the account ID and the email address. They are different. The server requires an account login in the form of wxyz in order to access email in the form of a@bc.de. The account ID password is the same as the email address password. I've tried using wxyz in the account and get smtp connect failure. If I use a@bc.de in the account I get the same failure. This is a working email account that I've had for 30 years. I've tried imap as well as pop3. Both fail the same way.

Asked by br5491 9 months ago

Last reply by br5491 9 months ago

  • Archived

download/ use not working, deleting and redownloading not working.

Hello! After being away from my PC for a few days I tried to open firefox and got this error: 'Firefox is al actief, maar reageert niet. Het oude Firefox-proces moet wo… (read more)

Hello! After being away from my PC for a few days I tried to open firefox and got this error:

'Firefox is al actief, maar reageert niet. Het oude Firefox-proces moet worden afgesloten om een nieuw venster te openen' aka 'Firefox is already running but not responding. The old Firefox process must be closed to open a new window'

I deleted the application in windows settings and then redownloaded it. The problem persists. What can I do?

King regards, Anton Siemonsma

Asked by anton006.siemonsma 9 months ago

Last reply by anton006.siemonsma 9 months ago