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Firefox

As of today Firefox does not open any websites, though Safari does. I am on an iMac and on High Sierra and until today all was well and has been for very many years. Ther… (read more)

As of today Firefox does not open any websites, though Safari does. I am on an iMac and on High Sierra and until today all was well and has been for very many years.

There is no error message, just New Tab with a dot moving left and right

Asked by robin.frith 6 months ago

Answered by TyDraniu 6 months ago

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Firefox does not connect to any website and crashes on exit

Firefox 96 cannot connect to any website, even in local network or to send crash reports. One of Firefox processes constantly loads 1 cpu core. On trying to close Firefox… (read more)

Firefox 96 cannot connect to any website, even in local network or to send crash reports. One of Firefox processes constantly loads 1 cpu core. On trying to close Firefox, crash happens.

Error persists even in Troubleshooting mode, with new profile and reinstalled Firefox. With older Firefox 88 I don't have this problem.

Environment: Windows 10, Firefox 96.0

Asked by i-anony 6 months ago

Answered by i-anony 6 months ago

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Firefox doesn't know it's online anymore

Firefox has no idea it's online anymore. It just pretends it's working. This started a short time ago. I had walked away from my system for a bit (which I do frequently t… (read more)

Firefox has no idea it's online anymore. It just pretends it's working.

This started a short time ago. I had walked away from my system for a bit (which I do frequently throughout the day with no issues). When I returned, Firefox didn't know it was online. I tried Waterfox, it worked fine. Well, I need Firefox, so I closed out of Firefox to reboot it. It briefly worked for one page. Then it promptly forgot it was online.

I rebooted the entire system. Firefox boots but otherwise is completely unresponsive to typing URLs, choosing URLs from bookmarks or favorites or whatever. I'm now writing this through Waterfox. But I can't use Waterfox because I'd have to import every last password, every last everything. I can't work this way.

What's wrong with Firefox? Why doesn't it know how to do anything online anymore? It doesn't give an error message, it just sits and pretends it's doing something, but it does nothing.

I have hours of work and no way to do anything. I don't know how to recover Firefox from this mess.

I can't even begin to guess at the Firefox version here because it's attempting to update, which of course it can't because it doesn't remember it's online. It should be the latest one as of sometime earlier, no idea when. It updates automatically.

Thank you for your time.

Asked by Beadmaster 6 months ago

Last reply by Paul 6 months ago

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problem loading websites

Dear team, I've been having issues today with firefox which started suddenly, trying to access any website does not work and no error message is returned I've tried googl… (read more)

Dear team, I've been having issues today with firefox which started suddenly, trying to access any website does not work and no error message is returned I've tried google, facebook, local network sites even though all is fine on other browsers. I have followed all steps in your troubleshooting guide with no luck. Refreshing firefox, deleting cache, re installing.

troubleshooting mode doesn't start at all and crashes after high CPU usage in task manager

creating a new profile works until restarting the application then the problem re occurs. I've also sent multiple reports.

Asked by aelafifi 6 months ago

Last reply by Paul 6 months ago

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Firefox not loading webpages

Hi, I'm running on macOS 12.1 with firefox 95 (and also 96). Suddenly everywhere I try to browse it will not load the webpage. I did not change any settings while it happ… (read more)

Hi,

I'm running on macOS 12.1 with firefox 95 (and also 96). Suddenly everywhere I try to browse it will not load the webpage. I did not change any settings while it happend.

I already tried disabling al my extensions without luck. I also removed all cache etc.

Is there anything else I can try?

Kind regards.

Asked by MrNicker 6 months ago

Answered by Paul 6 months ago

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Firefox No Internet Access

Was using my browser firefox, watching a yt vid and clicked to watch another vid and it stopped having network access. Confirmed firewall isn't blocking anything (even di… (read more)

Was using my browser firefox, watching a yt vid and clicked to watch another vid and it stopped having network access. Confirmed firewall isn't blocking anything (even disabled it) and no proxy being used. Reinstalled 96.0 (was on like 95.X) no change --- update option in settings has no network access so I just downloaded it on another browser & installed (left the temp files alone) same issue.

This is a software issue with Firefox, not a computer issue. Nothing was updated or change on the computer either and it just stopped working while on youtube. Restarted PC, no change. Disabled a few exts like adblocker & no change.

PC is running macos 11.6, 96.0 firefox.

Thank you for any help.

Asked by velaur 6 months ago

Last reply by Paul 6 months ago

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Firefox 96.0 unstability under Mac

Hello, I work as IT Support admin and I manage de Mac software & update deployments. I deployed the 96.0 yesterday and a good portion of our users are experiencing is… (read more)

Hello,

I work as IT Support admin and I manage de Mac software & update deployments.

I deployed the 96.0 yesterday and a good portion of our users are experiencing issues (Macs only):

We have an infinite loading on every pages we try to open. And must force quit the App. From time to time it looks like its working back again for a while, but then it occurs again. Sadly I haven't found a way to trigger the problem on the demand in order to pinpoint the origin.

according to this post :https://www.spinics.net/lists/fedora-devel/msg296180.html It may be an infinite loop in the HTTP3 protocol.

I had trouble finding information on this problem.

Any more clue about this ?

Asked by Draawa 6 months ago

Last reply by Paul 6 months ago

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Firefox suddenly stopped working

Please advise what I need to do to make Firefox work again. Have not changed any settings. I noticed it had stopped working as I was listening to radio via web, and there… (read more)

Please advise what I need to do to make Firefox work again. Have not changed any settings. I noticed it had stopped working as I was listening to radio via web, and there was sudden silence. Then discovered I could not update ANY websites, not just the one for the radio program. The web pages simply do not load, and they do not stop trying to load. However 0 wrong with internet connection, can browse without any problems using Microsoft (ugh).

Asked by allison_muir 6 months ago

Answered by allison_muir 6 months ago

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Pages won't load on laptop even after refresh and uninstall, can't use troubleshoot mode

While using Firefox my web pages suddenly stopped loading. Checked my wifi, it's all good. I rebooted my computer, still they won't load. Ran a malware scan, pc is clean.… (read more)

While using Firefox my web pages suddenly stopped loading. Checked my wifi, it's all good. I rebooted my computer, still they won't load. Ran a malware scan, pc is clean. Checked other apps that use internet, they all work. Tried to open Firefox in troubleshoot mode since I figure it's probably an add on. When I hit the restart button, instead of confirming I want to use troubleshoot mode, nothing happens. Go to uninstall it, they ask if I want to refresh instead so I say yes. Browser refresh works for about 30 seconds and then stops loading the pages again. This time I completely uninstall and reinstall it, same thing, works a few seconds and then breaks again. If anyone has more solutions I can try, I'd be very grateful. Thanks in advance.

Asked by bethanie_lane 6 months ago

Answered by bethanie_lane 6 months ago

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Firefox just stopped working

Just out of the blue my browser stopped loading pages. I went through all the processes recommended here and none worked. With the browser open now, its using a high amo… (read more)

Just out of the blue my browser stopped loading pages. I went through all the processes recommended here and none worked. With the browser open now, its using a high amount of CPU and the power usage is Very High. Nothing is open because it won't load anything. No error messages, just stuck with the little dot going side to side. I used chrome to download and install an update, but still nothing.

Help :(

Asked by lisamcanally 6 months ago

Last reply by lisamcanally 6 months ago

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After updating Firefox Developer 97.0b2 (64-bit), Firefox no longer connected to the Internet.

As the title says, after updating Firefox Developer 97.0b2 (64-bit), Firefox no longer connected to the Internet. at the same time running other browser, Chrome/Edge is s… (read more)

As the title says, after updating Firefox Developer 97.0b2 (64-bit), Firefox no longer connected to the Internet.

at the same time running other browser, Chrome/Edge is still connected and running fine. The internet connection on my PC is running just fine, just not for Firefox

Asked by Damienov 6 months ago

Last reply by Paul 6 months ago

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Mozilla Browser Stopped working while in use

I was using Mozilla Firefox Version 96.0 (64 bit), on 1/13/2022 at around 2:30 am EST to both watch Netflix while getting account balance information and transferring fun… (read more)

I was using Mozilla Firefox Version 96.0 (64 bit), on 1/13/2022 at around 2:30 am EST to both watch Netflix while getting account balance information and transferring funds through the website of one of my financial institutions - and the browser become completely nonresponsive. Not a single website will load in the browser. If I use any other web browser, I can access the websites without a problem.

I ran updates to Mozilla and Windows earlier in the day - but nothing to my knowledge was updated or changed after I had logged into and was successfully using netflix and my financial institution website.

Asked by jeffreyrobinson103 6 months ago

Last reply by Paul 6 months ago

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Websites do not load - Additional solution

Hi You can add an additional solution to the following page https://support.mozilla.org/pl/kb/Firefox%20nie%20wczytuje%20witryn%20internetowych%20%E2%80%93%20inne%20przeg… (read more)

Hi You can add an additional solution to the following page https://support.mozilla.org/pl/kb/Firefox%20nie%20wczytuje%20witryn%20internetowych%20%E2%80%93%20inne%20przegl%C4%85darki%20tak Websites did not load in Firefox. They loaded well in Edge. I turned off and turned on the computer - it did not help. It helped to turn off all cards (tab). It helped to turn off all cards.

Asked by krys76 6 months ago

Last reply by Paul 6 months ago

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Network Error + Lags after importing bookmarks

Hi there I imported https://github.com/jameshealyio/bang-bookmarks and now my Firefox instance totally crashing and pages won't load. I reinstall firefox, same issue I re… (read more)

Hi there I imported https://github.com/jameshealyio/bang-bookmarks and now my Firefox instance totally crashing and pages won't load.

I reinstall firefox, same issue I remove firefox profiles, worked for a little bit. Got synced with my account then again web pages won't load.

Any Ideas Thanks

Asked by tamibam 6 months ago

Last reply by Paul 6 months ago

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Firefox crashed

I am trying to open pages in Firefox, but it doesn't reply. I tried to open them in Troubleshoot mode but it didn't work either. Also, I tried to send messages about cras… (read more)

I am trying to open pages in Firefox, but it doesn't reply. I tried to open them in Troubleshoot mode but it didn't work either. Also, I tried to send messages about crashes in about:crashes page but they do not send

Asked by yusufchik2004 6 months ago

Last reply by Paul 6 months ago

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Firefox 96.0 cannot connect to internet

Hi Firefox, Since this morning, Firefox updated itself to version 96.0, but it doesn't work now. It cannot connect to any website and with different browser it's working … (read more)

Hi Firefox, Since this morning, Firefox updated itself to version 96.0, but it doesn't work now. It cannot connect to any website and with different browser it's working okay. Please have look this urgently as every uses in our company not able to use firefox and we are using firefox as main browser by default.

Many Thanks Imam Anshory

Asked by imam.anshory 6 months ago

Last reply by Paul 6 months ago