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Hello, Thanks in advance for your help. I am having trouble logging into "trusted" web sites with Firefox and every update seems to add to my problem. By "trusted" web sites I mean sites like Charles Schwab, Spectrum and iCloud as well as my city's water department and my local hospital's portal. It doesn't matter whether I use "normal" Firefox or its privacy mode or safe mode-the problem persists. I am running Firefox version 134.0.2 but the problem goes back several months. I have Windows 10 and use Malwarebytes Browser Guard. The only other add on I use is Print Friendly & PDF. It doesn't matter whether these addons are running or not. The problem seems to involve either a loop, blank fields or very odd error messages. Some examples are below:

iCloud allows me to get to the point where it asks me to supply the 6 digit verification code. I enter the code and the site loads. Approximately 2 seconds later, before I can navigate to anything in iCloud, I am taken back to the log in screen to start over. The loops repeat as often as I want to try. Clearing cache and history does nothing. Since there is nothing abnormal (no error message or blank fields) I have not included a screen shot.

Spectrum allows me to enter my credentials waits a while and then gives me an odd error message about Feature Unavailable and suggests that I try logging in from home. I might add that all of these problems occur while I AM at home. Screen shot attached.

Charles Schwab allows me to get to the log in screen but the screen is unusable. There is a message that the session has timed out and I need to log in. The log in sections of the screen are blank which leads me to believe that the page is not loading all the way but that is a guess. Screen shot is attached.

I can log into all these pages with Edge (which I dislike using) with no problems at all.

I have Firefox set to automatically delete cookies and site data when closed. Privacy is set to Standard.

I would really appreciate any help that you can give me. Please note that the screen shots are BMP files that I had to rename to GIF files to get them to upload.

Thanks again,

Charley

https://shop.sportsbasement.com displayed and work 3-4 days ago. Now blank. https://us.muc-off.com/ blank https://www.asp-usa.com/ blank https://byrna.com/ blank

I have cleared cashe, history, Turn VPN off, Turn adblocker off, these were all on when it worked. Now nothing

Online purchases only work on about 50% of the websites I buy on. The most recent one was buying a gift card from Whole Foods. This is becoming so ANNOYING; before I finally switch to another browser, does anyone know how to fix this?

This issue just appeared. Video will not play in Firefox. Windows10 PC, up to date with latest versions, as is Firefox. There is no error message or code. Just the spinning wheel. I see other people are having the same issue but I haven't seen a solution. Any ideas or help appreciated.

This is an exact copy of a question with the same title by Steve Ediger, of August 2022, now archived.

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, the details appear on the form but get removed almost instantly.

I am in UK. It was working until recently.

None of the earlier answers have helped.

I've recently done a clean reinstall of Windows 11 and have noticed that, only for Firefox (134.0.2, build ID 20250120135430), a few videos playback without any audio, yet the same videos play with audio when using edge as a comparison. Most (if not all) of these videos did play with audio in Firefox prior to this reinstall.

Firstly, I'm pretty sure this is not a windows sound mixer issue since many videos on the same page and tab play back with audio just fine in Firefox. The same goes for it not relating to the Firefox setting 'Speaker selection', under (burger) > settings > privacy & security > Permissions because videos of different formats (or using different players) on the same page play back audio fine. The tab is not muted. Again, some videos on the same browser tab play audio fine; some of a particular format or player only play the video, while missing the audio (and where Edge plays the same video with audio).

Another common and potentially relevant issue I've seen is that, this being a 'Windows 11 N" install, it was initially missing the settings > system > optional features > Media feature pack, but that is now something I've successfully added. I should add that windows did report problems when I initially tried to add the media feature pack but, after a very long delay, it eventually appeared to succeed when I ran a couple of DISM incantations that I think ended with - "dism /online /add-capability /capabilityname:Media.MediaFeaturePack~~~~0.0.1.0"

I have the 'Play DRM-controlled content' setting enabled.

Comparing the Firefox vs Edge video playback on this video test page - https://tools.woolyss.com/html5-audio-video-tester/ I get the following results (don't know how to get it formatted/aligned correctly, sorry) -

                           FF vid    FF audio    Edge vid    Edge audio
av1-opus-sita.webm          Works     Works       Works       Works
vp9-vorbis-spring.webm      Works     Works       Works       Works
vp8-vorbis-sintel.webm      Works     Works       Works       Works
avc-aac-nerdist-friends.mp4 Works     MISSING     Works       Works
avc-aac-big-buck-bunny.m4v  Works     MISSING     Works       Works
avc-mp3-sita.mov            Works     Works       Works       Works

And perhaps also relevant is that there's also a difference in the audio-only samples further down the table on the same page -

                   FF audio   Edge audio
audio-sample.mp3    Works      Works
audio-sample.weba   Works      Works
audio-sample.ogg    Works      Works
audio-sample.opus   Works      Works
audio-sample.flac   Works      Works
audio-sample.wav    Works      Works
audio-sample.m4a    FAILS      Works
ac192.mp3           Works      Works
spoonradio-hd.aac   FAILS      Works
audio.opus          Works      Works

Also, every 'v.redd.it' / reddit-video-player video plays the video fine but has no sound when using Firefox but plays both sound and video fine with Edge. Here's one for example - https://old.reddit.com/r/funny/comments/1i7y1nr/rock_paper_scissors/

I've seen lots of similar (but not identical) issues on Firefox video with no audio problems with suggestions a few things to try. In addition to what I've already mentioned above, I've tried the following without success -

- Restarting Windows - Restarting Firefox - Restarting Firefox with addons/extensions disabled - 'about:support' > Refresh Firefox - 'about:support' > Clear startup cache - (hamburger) > more tools > task manager > (click the little profile icon for the page playing the video) - I've checked the settings suggested here: https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues#w_check-some-firefox-settings

I realise it may be possible to side-step this problem by flailing around with more drastic work-arounds like trying a clean re-install of Windows or a full uninstall and clean of Firefox, but that doesn't really help figure out the problem, which leaves the possibility it could easily happen again to me or others when it might be something that can be more properly fixed or guarded against in Firefox itself, so I hope someone can suggest what might be done to home in on identifying the cause of the problem and so learn whether a more precise fix can be employed.

When I attempt to use Firefox autofill for address/credit card/etc, Linux will prompt for Root password. After entering root password, everything freezes. I have no access to mouse or keyboard and my entire OS become unresponsive. Besides the hangup, my firefox tabs randomly crash as well with the following bug tag: https://crash-stats.mozilla.org/report/index/3020d645-af46-4821-bbfc-e4d680250213. I don't know if the two are related, but both eventually lead my my OS freezing with only hard power down. Every time I try to use autofill, it freezes my OS. I can keep replicating the issue.

Specs:

Linux Mint 21.3 x86_64

Kernal 6.12.13-x64v3-xanmod1

Cinnamon 6.0.4

CPU: AMD Ryzen 5 3600X

GPU: AMD ATI Radeon RX 5600

RAM: TridentZ Neo 64GB

When a tab is opened or moved into a new window (image 2.png), the additional windows will disappear from the Windows taskbar after a few moments (image 3.png) and cannot be accessed via Alt+Tab, the only way to reach that window is via dragging the windows around or with the Firefox View tab.

I do not understand what is the reason I am unable to access my account. I am using the password which I wrote in my password book. What must I do to proceed? Thank you. Your assistance is appreciated by me.

Imagine this scenario:

1. I start Firefox and go to a page that requires a login, so I enter my master password.
2. I leave my computer.
3. Somebody else accesses my computer. They can go to any site they want, since Firefox 'remembers' my master password.

How can I protect myself from this? I can close Firefox, I can log off my computer or I can use a screen-saver password.

I would prefer a solution within Firefox, something like a button (possibly under Application Menu → Passwords) to force the master password to be re-entered the next time it is required.

The logo in the top left-hand corner of my website's landing page does not display using Firefox but is displayed properly using every other desktop browser. Using Firefox, just my name is displayed in place of the logo. Chrome for Android has the same problem but Firefox for Android displays OK. On my iPad both Chrome and Firefox display properly. What are the reasons for this? Is there some upper limit for the dimensions of the logo (mine is oblong in shape)? Do I have some settings that don't suit certain browsers? My site was built using Wordpress/Elementor/OceanWP. Many thanks in advance for an answer!

Hallo. ich habe den Adblocker deaktiert und entfernt. Trotdzem scheint er noch im Hintergrund zu arbeiten. Manche Webseiten fordern mich nach wie vor auf den Adblocker zu aktivieren. ich kann deswegen bestimmte Seiten nicht nutzen. Vielen Dank im Voraus für ihre Hilfe. Viele Grüße Gerd Christophersen

I get this multiple times per week and then have to delete all amazon.com cookies and relogin to everything.

Hoping someone has a solution as I would prefer to continue to use Firefox but this is getting very annoying.

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the purchase does not go through. Error message says I failed to satisfy the captcha, even though I was never shown the grid of images. Just now I tried the same operation with the same company invoice using Chrome, and it went through successfully by just checking the box I'm not a robot. This is very inconvenient.

I've been noticing lately that when watching a video in landscape orientation fullscreen every now and then the screen rotates back to portrait orientation. Note that I do not touch the phone when this happens nor is there any bump or other even minor movement.

I also noticed that simply pausing and playing the video fixes this.

I have a short screen capture video but I can't attach videos to this.

Browser: Firefox 134.0.2 Website: Youtube.com

I use Firefox 134.0.2 (aarch64) as my primary web browser. I only have it open 15 minutes and I am receiving alerts that my RAM memory is being consumed by it. I am using a Mac Mini Pro M2 chip with 32GB of RAM . I have just opened Firefox to discover it is taking 10GB of that RAM. It is the most voracious user. If I have it open longer it gets up to 16GB of memory. I often have 5 or 6 tabs open when I am working. My other browser is Chrome that barely makes it to 1GB

A video of what is happening . This only happens when I search something up, for example, if I search more than one thing up on Pinterest, Google and sometimes Youtube . . . I'm sure it's not related to any extensions, the only one I installed recently was Privacy Possum, but after noticing this issue I deleted it and it didn't resolve the issue.

Help me Please it's Killing my Eyes

With Respect, Thomas Snell

Hello,

I have encountered an issue on some websites where the Japanese text is using the font "Microsoft YaHei" when it should be using "Meiryo." Some examples are on the website bluesky, and bold text on Twitter such as in usernames.

I originally thought it was an issue on my end or in Windows, but when checking other programs and websites such as dengekionline and the non-bold text on Twitter it is using the correct font which I have confirmed via the inspector under the font section. When starting Firefox in safe mode it seems to use the correct font on the previously mentioned websites, so I disabled all my extensions and themes and this did not resolve the issue. I did a Firefox Refresh and this also did not resolve the issue.

I am not familiar with the intricacies on the Firefox about:config to really delve into the exact cause, so I ended up just reverting back to Firefox 134. On Firefox 134 with my same extensions previously the font is now back to Meiryo as it should be which leads me to believe it is something that was changed in Firefox 135. One thing I am considering is that the Japanese text is being recognized as Simplified Chinese by Firefox 135 as Simplified Chinese uses the Microsoft YaHei font as a default.

I have attached some photos that shows my Japanese font settings, and the same post by a user one on Firefox 135 which is using Microsoft YaHei and another on Firefox 134 which is using the correct Meiryo. I have also tried disabling the "Allow pages to choose their own fonts, instead of your selections above" and then restarting on 135, but this did not resolve the issue. Thank you for your consideration.

Hello, I clicked on a vendor link with a email on Outlook webmail and was refused a connection. Not even given a choice to bypass it. This is a reputable vendor associated with my professional work. Please let me know a work around for this browser behavior.

Regards, Fred Flickinger