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Moveing everything from 1 pc to another

Hello I have both Firefox and Thunderbird My old laptop using WIN 10 is was past it's prime. I got a new one WIN 11 and want to pick up and move everything from both app… (read more)

Hello I have both Firefox and Thunderbird My old laptop using WIN 10 is was past it's prime. I got a new one WIN 11 and want to pick up and move everything from both apps to the new laptop. PW saved docs e-mails and URLs everything and I just can't find a way to do it. Can someone please help me. I did install a new Firefox on the new PC but it won't work and the setting are not the same ( account settings and such don't match )

Asked by sandyb34 2 weeks ago

bookmarks and passwords are gone after deleting the app

Deleted the app then reinstall it and logged in but there's no passwords no bookmarks no collections no nothing, Is there absolutely no way to recover my old bookmarks an… (read more)

Deleted the app then reinstall it and logged in but there's no passwords no bookmarks no collections no nothing, Is there absolutely no way to recover my old bookmarks and passwords?

Tried looking through the topics but didn't find an answer

What's the point of having to sign in and make an account if everything going to disappear just because I deleted the app and then reinstall it?

Asked by 1 2 2 weeks ago

Last reply by Paul 2 weeks ago

Bookmarks have disappeared

There was an update today on my PC laptop, I think from FireFox. After the restart, my bookmarks have all disappeared. The instructions to restore them are useless. I … (read more)

There was an update today on my PC laptop, I think from FireFox. After the restart, my bookmarks have all disappeared. The instructions to restore them are useless. I go through Menu/Bookmarks/Manage Bookmarks/Import and Backup/Restore/Choose File. THERE ARE NO FILES TO CHOOSE FROM. According to the instructions, there should be some dated entries. Nada.

I tried the Troubleshooting blahblah and that was equally useless.

I'm panicking that I've lost years of carefully organized bookmarks.

Asked by Maggie White 2 weeks ago

Last reply by mattc 2 weeks ago

Bookmarks lost after Firefox auto-updated

I have followed all the Restore instructions to get my 1 plus years of bookmaarks back. Manage Bookmarks application will not open or show ther ever where any backed up f… (read more)

I have followed all the Restore instructions to get my 1 plus years of bookmaarks back. Manage Bookmarks application will not open or show ther ever where any backed up files. The steps " Manage Bookmarks/Import/Choose File" function never responds or directs me to select a folder. There are two folders on my Desktop that are named Firefox Bookmarks. See attached screenshots.

Asked by Paul 2 weeks ago

Last reply by mattc 2 weeks ago

Synchronisation of Firefox bookmarks between Windows and Android. Problems after update

I have a problem with the sync function after one of the last Firefox updates - I think it was 133.x. Firefox for Android now only offers the options sorted “in alphabet… (read more)

I have a problem with the sync function after one of the last Firefox updates - I think it was 133.x.

Firefox for Android now only offers the options sorted “in alphabetical order” or “newest/oldest” in the bookmarks display - for ALL folders and ALL bookmarks. The same now applies to adding bookmarks after a later update (138.x?).

I need the old mode or an additional mode “unsorted”, which provides the same (probably designed!) sort order of my desktop Firefox in Android Firefox after sync. After this unsuccessful update, I can no longer use the Firefox sync. I see that I am not the only one, many users also have this problem.

Can someone please help me with this problem? Will there be a correction or improvement or a cancellation of this extremely unfortunate change?

Best regards from Vienna

Asked by G.H. 2 weeks ago

can't save or export bookmakrs

All of a sudden, unable to save bookmarks or to export them. Integrity report says (see below). Have restarted Windows 10 and FIrefox several times, no joy. Help! > T… (read more)

All of a sudden, unable to save bookmarks or to export them. Integrity report says (see below). Have restarted Windows 10 and FIrefox several times, no joy. Help!

> Task: checkIntegrity - Unable to fix corruption, places.sqlite will be replaced on next startup > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

Asked by raymondr 2 weeks ago

I've lost ALL my data

So Firefox was failing me as it wouldn't play YouTube videos, so I tried rolling it back, which failed. So I reinstalled it and it's not saved any of my data, despite mak… (read more)

So Firefox was failing me as it wouldn't play YouTube videos, so I tried rolling it back, which failed. So I reinstalled it and it's not saved any of my data, despite making an Old FF data folder. When I sign in with my account, nothing. I have it installed on my phone and when I try to sync it, it asks me to click on synchronise and save data, which isn't even on the menu!!!!!! How could you get such a basic thing wrong? Is that it now? I have to start right from the beginning and gradually go through every password and bookmark???

Please tell me there's a solution because this is really annoying.

Asked by Elliot500 2 weeks ago

Last reply by Elliot500 2 weeks ago

Firefox Roaming Files Corrupted but still working?

Hi! So I have both a (admittedly pretty old) laptop and a desktop, and thus every so often manually move my backups to and fro. I have cookies and cache that I cannot aff… (read more)

Hi! So I have both a (admittedly pretty old) laptop and a desktop, and thus every so often manually move my backups to and fro. I have cookies and cache that I cannot afford to lose because there'd be no 'backup' for them, it isn't stored anywhere else, so if it's gone, it's gone. Just today I was doing the same old, going to /Roaming and /Local, zipping them, moving them over on a usb. But today I see that alot of my roaming files have a '.corrupt' and is listed as a 'corrupted file'. My firefox is still working, I'm even using it right now, but I'm nervous that could change and I might lose access to the cookies and cache. It'd also suck to lose my passwords and bookmarks as well. Any advice so that I don't get a nasty surprise later?

Asked by nina 2 weeks ago

I logged in but there's no bookmarks or history tabs or password

Hello, hope you're doing well So I deleted the app by accident, downloaded again , tried to sign in but I forgot the password so I reset it and signed in normally, howev… (read more)

Hello, hope you're doing well So I deleted the app by accident, downloaded again , tried to sign in but I forgot the password so I reset it and signed in normally, however there's no bookmarks, no past history tabs, and most importantly no passwords, everything is gone, tried syncing multiple times but it didn't work.

Asked by 1 2 2 weeks ago

Last reply by Paul 2 weeks ago

Sync not transfering Bookmarks, Passwords from iOS & iPad OS

I just downloaded Firefox for Mac OS on my Macbook Air. Doesn't look like the bookmarks, their folders, the most recent passwords have synced from the Mobile version of t… (read more)

I just downloaded Firefox for Mac OS on my Macbook Air. Doesn't look like the bookmarks, their folders, the most recent passwords have synced from the Mobile version of the software to the desktop here on my Mac.

Asked by jdemelo11 2 weeks ago

Lost Firefox profiles

Hi, I have had to reset windows, after reset I also upgraded to Windows 11. I have to reinstall all programs including Firefox but understood all my data would be availa… (read more)

Hi,

I have had to reset windows, after reset I also upgraded to Windows 11. I have to reinstall all programs including Firefox but understood all my data would be available and most of it is. I have reinstalled Firefox but did not have immediate access to my old Bookmarks and Passwords etc. I have found the Windows.old file but that only contains Microsoft files, nothing from Mozilla. I use File History as a backup but only for my personal data files.Can anyone tell me if there is a way to get the Firefox Profiles back please?

Asked by stevehenry1 2 weeks ago

  • Solved

No Synchronise Option on Android

Mozilla article says go to the three dot option and tap 'Synchronise and save data..' Afraid there's no sign of such an option. Firefox on Android always opens on a priv… (read more)

Mozilla article says go to the three dot option and tap 'Synchronise and save data..' Afraid there's no sign of such an option.

Firefox on Android always opens on a private tab.

Thanks

Asked by sra97 2 weeks ago

Answered by Paul 2 weeks ago