This is not really a Thunderbird, it's about use of all SUMO forums, but unfortunately asking a question about SUMO is not allowed; one must choose a product, so I chose… (read more)
This is not really a Thunderbird, it's about use of all SUMO forums, but unfortunately asking a question about SUMO is not allowed; one must choose a product, so I chose the product (TB) for which I have an ongoing concern. The question is simple and basic: How to edit a forum post?
My example for this concern is a post in another thread, where I included a link to another page, as well as attaching a PNG file which did not show in the Preview (but did show in "Uploaded images"). Frustrated that I could not get my attachment to show before clicking "Submit", I added this note about the attachment:
"[which I see in "Uploaded images", but not in "Preview Reply"; I trust it will be in the final rendering]"
In the end, when the post showed a few hours later (after moderation), it included the attachment. So now, as that note has no relevance and only adds weight to the post, I would like to either:
- delete the note from the post, or
- contact the moderator [James] to ask to have it removed.
But I can find no info about how to do either. Is this SUMO system, which replaces the mailing lists, really so clumsy that there is no way to address either of those basic tasks?
Finally - bonus questions -
- As I write this, I notice there is no "Preview" button to see how the post looks before "Submit". What determines when Preview is available?
- Is this the best way to questions about support forum operation, not products?