Unable to Download Files from a Website in Mozilla Firefox – How Can I Fix This?

Hi there, I'm experiencing an issue where I cannot download files from a specific website using Mozilla Firefox. Whenever I click on a download link, the download doesn't… (read more)

Hi there, I'm experiencing an issue where I cannot download files from a specific website using Mozilla Firefox. Whenever I click on a download link, the download doesn't start, or it gets stuck. I’ve tried clearing my cache and restarting the browser, but the issue persists.

Has anyone encountered this problem before or have any suggestions on how to resolve it? Any help would be appreciated!

Thanks!

Asked by James Henry 6 minutes ago

Certificate error after router restart

I currently use firefox 133 (32 bit) on Windows 11. Every time my router resets (either due to power outage or xfinity server outage) firefox fails to connect to multiple… (read more)

I currently use firefox 133 (32 bit) on Windows 11. Every time my router resets (either due to power outage or xfinity server outage) firefox fails to connect to multiple websites after internet service resumes, for example, I cant get to twitter.com (x.com) or even the mozilla support page while on firefox. Screenshots of the error and associated stuff are in the attachments. Firefox currently can't even check for updates.

All the webpages that do not work firefox due to the issues highlighted in the screenshots load perfectly fine in other browsers like chrome and edge. These issues in firefox go away after a couple days without any intervention which I explains how I was able to use firefox for these webpages prior to my last network outage and have still not been able to solve this post network-outage issue.

Things I have tried so far: - Disabling proxy in firefox: Did not work so I re-enabled it since that is how it was before the issues happened. - Re-install firefox 133: Downloaded an installer from chrome to do this but this also did not fix the issue. Note that I first downloaded the mini installer which downloads files as part of the installation and that also failed to connect to mozilla. So I downloaded the full installer. - Cleared cookies and data: did not work - DNS over HTTPS: Swicthed it off, did it did not work, so I switched back to the default setting. - Logged in to the router from firefox using the router's IP address: Not sure why I thought this would work but it did not.

Any help would be appreciated to solve this issue once and for all.

Asked by Vipul Sharma 5 hours ago

Last reply by Vipul Sharma 6 minutes ago

  • Solved

This error comes up everytime my computer turns on or wakes up

Every time I wake my computer up or start it, I get the attached error about a profile not being compatible. I did switch to the ESR release channel a while back, but I d… (read more)

Every time I wake my computer up or start it, I get the attached error about a profile not being compatible. I did switch to the ESR release channel a while back, but I deleted the old profiles; the folder is gone and the profile manager shows only the ESR profile. I have also tried to prevent firefox from starting on startup, but it keeps happening. Does anyone know how to prevent this error from happening, or have any ideas of how to investigate what's going on further?

Asked by PhaedraFlux 1 day ago

Answered by jscher2000 - Support Volunteer 10 minutes ago

Update 133 broke desktop mode on mobile

Hey guys, I'm using firefox mobile on a lenovo p11 tablet with android 11. Yesterday, everything was fine. This morning I'm opening firefox and every site I visit is hu… (read more)

Hey guys,

I'm using firefox mobile on a lenovo p11 tablet with android 11. Yesterday, everything was fine. This morning I'm opening firefox and every site I visit is huge. Like, really huge. It looks like it is zoomed in, but the max zoom out state is still huge.

It turns out that desktop mode doesn't work anymore, because firefox 133 was installed overnight on my tablet. If you toggle it in the 3 dot menu, the site just reloads but if you check the menue after that it's deactivated again. This happens with the new option (always load desktop mode under website settings) on and off.

Most mobile sites are terrible on tablets since most of the screen real estate is completely wasted by way too big fonts, sidebars, etc.

Is there a workaround for this?

Also, is this a known issue, or should I report it on bugzilla or something?

Cheers

Asked by dr.gunjah 3 days ago

Last reply by TyDraniu 20 minutes ago

clicking "X" exits session

On startup, Firefox will restore my previous session if I had clicked Exit but not if I click the X. I can restore my previous session via recently closed windows, but… (read more)

On startup, Firefox will restore my previous session if I had clicked Exit but not if I click the X.

I can restore my previous session via recently closed windows, but I don't want to have to do that.

Is this change intentional? Because I consider it a stupid change, and I would like to get rid of it if possible.

Asked by jacksonhaddress 5 hours ago

Last reply by jscher2000 - Support Volunteer 22 minutes ago

Need Help Please Transferring Firefox Desktop settings from non-bootable but accessible hard drive to transfer my Firefox data to new Windows PC Hard drive with new Firefox install.

Hi, I have an issue and hopefully an easy challenge, but I need and would appreciate your kind help. My Windows 10 PC with Firefox Desktop installed has all my bookmarks… (read more)

Hi, I have an issue and hopefully an easy challenge, but I need and would appreciate your kind help.

My Windows 10 PC with Firefox Desktop installed has all my bookmarks, passwords, add-ons, configuration entries, etc. I had the unfortunate situation where my PC hard drive boot-up is corrupted, so I am unable to boot into windows. I am though able to access all of the files intact, via a USB Hard Drive dock to read, save, and be able to transfer any files from that non-bootable hard drive to a new install.

I did a new windows install with a brand new hard drive along with Firefox, but I need your help to effectively get all of those files/entries from the old hard drive and my Firefox "profile" transferred into the new drive so I can resume like before, and further back up as necessary. I do understand that I should have logged into my Firefox account and backed it up so it would have been seamless, but I am sorry I didn't.

Can you please help me and advise?

Thank you so very much.!

Asked by honor288 1 day ago

Last reply by jscher2000 - Support Volunteer 26 minutes ago

  • Solved

Changing IMAP setting

My ISP has changed the server settings but when I change the IMAP server setting Thunderbird asks me to restart and then restores the original setting. I want to keep my … (read more)

My ISP has changed the server settings but when I change the IMAP server setting Thunderbird asks me to restart and then restores the original setting. I want to keep my othr setgs and address books.

How do I fix this? I am using Thunderbird portable 1.8.2.0 and this is all in my Dropbox

Asked by martin0011 7 hours ago

Answered by martin0011 1 hour ago

Firefox short cuts

I have 4 rows of shortcuts that are being changed every time I visit a new site. How can I lock them in so they won't be changed and to keep them where I arrange them? … (read more)

I have 4 rows of shortcuts that are being changed every time I visit a new site. How can I lock them in so they won't be changed and to keep them where I arrange them?

Asked by treknutz 7 hours ago

Last reply by Paul 31 minutes ago

Prompted to give access to Google account for non-Google email

Every time I open Thunderbird, and every once in a while after I dismiss it, I get a popup window asking me to allow Thunderbird access to my Google Account. The account … (read more)

Every time I open Thunderbird, and every once in a while after I dismiss it, I get a popup window asking me to allow Thunderbird access to my Google Account. The account it is asking for does *not* have an associated Gmail.

For extra context: This email account used to be run though Google, but I switched providers since it was a custom email with a custom domain. The email also has an associated Google account for other services.

I have tried selecting both deny and allow on the pop-up window. Deny just closes the window, which reopens after some time. Accept causes my email to get a security alert that says Thunderbird now has access, but the window still appears again after some time. I am not sure of how long either of these options last before the window pops up again, and I'm not sure if there is a real difference in timing between the two.

I have also tried closing the window without selecting either option, with the same results.

I did delete and set up the account again once, to no difference. Also, I'm not seeing anything in the settings of the account that would suggest it belongs to Google, but I am also not the most savvy when it comes to these things.

Please help, this has been bugging me for months and I would really like to not have to keep dealing with it.

Asked by songirl.yn 39 minutes ago

Bookmarks

During a thunderstorm and subsequent power cut my desktop (W10) would not reboot. Nothing just a black screen. My builder looked at it for two days and determined that it… (read more)

During a thunderstorm and subsequent power cut my desktop (W10) would not reboot. Nothing just a black screen. My builder looked at it for two days and determined that it was the processor that had failed. I purchased a high spec refurbished desktop (W11) which I am finding a shock at 74, nearly 75. I have the SSD from the old computer in a USB connected caddy. FF is installed on both computers. How can I get the Bookmarks from old to new ?

Asked by John Lovell 8 hours ago

Last reply by jscher2000 - Support Volunteer 49 minutes ago

Freezing and hanging

I have been having so many problems with Mozilla ( Firefox ) this year mostly due to freezing and the browser hanging. I have tried different fixes including refreshing a… (read more)

I have been having so many problems with Mozilla ( Firefox ) this year mostly due to freezing and the browser hanging. I have tried different fixes including refreshing and removing ad blockers but the problems come back and seems to persist with some sites being worse than others: I really like the layout of Mozilla but I have started using Chrome and Edge and I DO NOT have these issues with those browsers, actually Chrome is super fast and responsive. My question is what is going on with this browser that suddenly it becomes inoperable. If this situation does not change i will have to relegate Mozilla to little or no use except for the VPN version which so far seems fine. Help !

Asked by Azorean 2 hours ago

Last reply by markwarner22 55 minutes ago

Can't use hosts file with Firefox

I recently added an entry to my hosts file but Firefox seems to ignore it. I'm using v. 128.5.1esr, fully updated. I've tried a lot of the advice online and none of it … (read more)

I recently added an entry to my hosts file but Firefox seems to ignore it. I'm using v. 128.5.1esr, fully updated. I've tried a lot of the advice online and none of it seems to work. Here's what I've tried:

disabled "Enable DNS over HTTPS Cleared the DNS Cache changed "Use system proxy settings" to "No proxy". tried troubleshooting mode set network.trr.exclude-etc-hosts to true changed browser.fixup.dns_first_for_single_words to true changed network.dns.offline-local to false restarted FF, rebooted computer

It doesn't work in Chrome either, which makes me wonder if it's a Windows 10 issue. Any suggestions?

Asked by henbor29 18 hours ago

Last reply by jonzn4SUSE 1 hour ago

Firefox Update 133.0 Moved Tabs to Top

Firefox updated to 113.0 and moved tabs to top, above the address bar and the bookmark toolbar is now on the bottom under the address bar ... Is there an updated CSS fil… (read more)

Firefox updated to 113.0 and moved tabs to top, above the address bar and the bookmark toolbar is now on the bottom under the address bar ... Is there an updated CSS file I can copy that will restore bookmarks toolbar above the address bar and the tabs below the address bar? So the order would be: Menu Bar, Bookmarks Toolbar, Address Bar, then Tabs Bar? This really is hard to work with. Thanks!

Asked by JussAskin 1 hour ago

Last reply by jscher2000 - Support Volunteer 58 minutes ago

Move Local Folders to iCloud

I recently had to change from Thunderbird to Apple Mail. I'm trying to move my local folders to iCloud, but I don't see any way to do that. I'm using a MacBook Air on S… (read more)

I recently had to change from Thunderbird to Apple Mail. I'm trying to move my local folders to iCloud, but I don't see any way to do that.

I'm using a MacBook Air on Sequoia.

Asked by Abrasrose 1 hour ago

Last reply by GerardoPcp04 1 hour ago