All Products Community Forum

Dear helpers,

I want to upgrade the hardware of a friend - and so I moved the homedir of the user to the new system, as I have done every time before in my life. But in this special case Thunderbird will not start with the used profile.

Thunderbird generally starts with e.g. the -P switch. But it will not start the default profile of the user. I tried to go this way concerning the versions 115 -> 128 -> 140 without success. I deleted all lock files, if there were any. I spent a lot of time with e.g. copilot - but it could not help me. I'm at a loss.

Is there any documentation with a kind of step-by-step instructions? Can you give me a hint, please?

Here are the details:

Source: linux mint 20.2 uma Thunderbird 115.18.0esr 11th of december 2024

Destination: linux mint 22.3 zena Thunderbird 140.7.0esr

Thank you in advance for your help.

Every time I manually update firefox, it reinstalls the automatic update malware "Mozilla Maintenance Service". I can't stop this malware from being installed with my browser every time I update Firefox. I call it malware because its not wanted, and it behaves like malware by secretly downloading content without my consent and then shutting down my browser when it finishes by blocking access to all new tabs.

I've tried adding policies to stop auto updates, but Mozilla Maintenance Service ignores all policies. I'm going to see if I can contact AVG and explain to them that Mozilla Maintenance Service is malware and see if I can get it classified as such to see if that'll finally get through to someone because I'm sick of this crap constantly being installed and forcing things on me whenever they want and not when I want.

Now after this update, every google search forces open my location service trying to force me to give location rights. This update is even more malware than all the other updates before hand. Firefox is getting extremely dangerous.

I don't know who was the absolute [edited] to have the idea of forcing updates while the user is still working on the browser by shutting the browser down. Can someone else help me understand how to stop this nonsense??

And yes, I had the option "Check for updates but let you choose to install them" selected, and I'm still being molested by this forced restart """feature"""!

Every time I'm in the middle of an important work session, Firefox will suddenly refuse to open new tabs and prevent the ones that are already open from connecting and receiving updates. It erase private tabs and messes up everything!

I was in a call with my boss, and it got dropped because Firefox decided to update?? And DEMANDED that I close the browser IMMEDIATELY to continue using it????? What the hell???????????

I've only been running into this problem in the past few months, and I'm honestly shocked by how little uproar I'm seeing online about this bug. This is by far the worst think I've ever seen in a browser.

Anyway, I appreciate any help. I saw a trick to permanently disable updates, but I don't want to disable them. I just want them to be installed either when I CHOOSE or when the bloody browser is NOT in use!

I am currently using Thunderbird version 140.10.2 esr. (32bit) I understand that to latest version is 150. I also understand that, from version 145, Microsoft Exchange accounts are supported natively by Thunderbird.

I am using a generic desktop PC running Windows 10 Pro (22H2)

I am having difficulties with an Exchange account using the OWL add on.

I would like to upgrade my Thunderbird to the latest version and use the native support for Exchange accounts. I would also, if possible, like to upgrade to a 64bit version.

When I follow the instructions (Help/Update Thunderbird) the pop up reports that 'Thunderbird is up to date'.

I can't see a way forward at present, can someone assist please.

Twice in one week a complete wipeout of all my accounts and emails, hours spent restoring my information after the first update, now a second one, do you do not care about the users of this product? and you wonder why you don't get donations when you wipe out everything and give NO instructions on how to avoid all this. Where is the version hidden?

Hello, I have Macbook using Firefox 115.33 and from time to time i got a note asking to update .I would appreciate if you could help me to do so Thank you Regards Humphrey Louis Moorghen

Many months ago I reported this error/bug but it remains unresolved, even though it was supposedly progressed to Mozilla.

I have a desktop PC & a laptop. The problem only occurs on the laptop. I am running T/bird on ESR channel on both machines.

On the laptop, even though the settings are not to update automatically it does, reverting to the release channel. This displays the following bug!

Instead of a "Junk" and a "Spam" fold I get 2 "Spam" folders, but a closer look shows the paths as being correct, what you would expect. The folder will not rename.

Reinstalling the ESR version restores the correct folder names - UNTIL THE NEXT TIME THE PROGRAM AUTO-UPDATES when it shouldn't!

Ich habe ein Update von meinem Tunderbird Konto gemacht. Meine Software ist Windows 10. nun habe ich keineUnterlagen mehr. Was soll ich tun. bitte um Hilfe. Bin bereits82 Jahre alt und habe keine Hilfe.

I have my Firefox update settings on "Check for updates but choose when to install". When I get the pop-up to advise that there is an update available I select the "Update later" option but the update loads regardless of my choice. This happens on both my PC and laptop. I use a variety of online software for my work and frequently one or more will stop working or crash and Firefox advises that the problem is caused by an update needing to restart. The reason I choose to Update Later is so that I can just get on with my work and then update Firefox when it suits me. Currently, I end up having to shut down all open browser windows and then go through and sign in to all required windows and tabs again before I can continue with work. Needless to say this is VERY ANNOYING. Please advise why the updates are loading automatically when I have set my preference set to Update Later.

Every time I let Thunderbird update, the format changes to a previous format and my emails and folders are gone.

Having to call my contacts to have them send these receipts again is frustrating. Setting up new folders AGAIN is frustrating.

I have thought of contributing to you, but this behavior is beyond infuriating and costs me hours and hours of time to fix.

How can I get consistency? How can I retrieve what is lost? The only thing I know to do is to STOP letting you update my program.

Not a happy camper.

I'm currently running Thunderbird 140.9.1esr and it shows an update available to version 140.10.0esr. However, when I click on the update button, it shows "downloading" but it stays at 0 bytes and will not download the update. All previous updates to my current version automatically downloaded and installed after I clicked on the update button. How do I fix this or is there a problem with 140.10.0esr? Thank you!

I have Firefox set to NOT update unless I tell it to. However, it still updates on its own without asking me if it should. So every time Firefox updates, I have to close the app and log back in to everything that I was using. Since, I use browser based software for work and need to open and close tabs pretty much all day. Thus, the ability to NOT update is actually fairly crucial to getting my work done.

As an older person, having to learn and relearn and constantly relearn how my browser functions is becoming more and more aggravating frustrating and put off ish.

Back in the day, these things didnt change automatically, another version was released instead for download with build notes.

It is starting to feel like having a computer and using it is becoming a troll. Im being serious.

One day the tabs are smaller on the left side, the next week the tabs are somehow grouping together and even though I didnt ask for it to happen, nor did I make it happen, its happening!. Now I have a mute button on the tab, even though my computer already 9 different mute buttons.

One day I had my grand daughter over and it took me 45 minutes to realize why there was no audio on netflix for her to watch. These constant feature changes are being a major part of my and everybodys lives. We are all becoming more impatient with these things.

The majority of new features seem to be unused, from my perspective, by the majority of comments I read on here, facebook, x, etc, they are just simply jammed down our collective throats seemingly at the whims of a designer thinking to themselves "I'm going to move this button over here!" This stuff is not making our worlds better. This stuff is not making our lives easier. This stuff is not making our lives simpler.

The effect is the exact opposite. I read a story last month about an autistic teenager that had a cell phone, because everyone else has a cell phone. When they couldn't get their phone to do whatever it was they wanted it do, they threw it in frustration. Turns out they broke a window at school that cost $5000 by throwing the phone. i don't know what app this person was using or attempted to use, and what caused the frustration, but I sure feel that pain sometimes. The parent posted that because the school sent them a bill for the window replacement.

Let me repeat that: The parent received a $5000 invoice for a window their child broke at school, because they were frustrated with phone.

Is there a way to limit the feature changes or stop them while maintaining security updates?

I literally find myself using the internet less and less, and I feel like this has a lot to do with it. As your product becomes more and frustrating to use, I am using it less and less. And I know thats not what anyone wants.

Why can't we have the best of both worlds??

French please !

-)

Bonjour,

Lorsque je veux modifier la manière dont Thunderbird est mis à jour, il s'affiche ceci :

"Thunderbird est mis à jour par une autre instance" et il est impossible de le modifier car si on on choisit de le faire, le logiciel thunderbird corrige immédiatement et retourne à la configuration précédente (solutions/choix à cocher, mises à jour automatiques ou manuelles) !

Comment opérer S.V.P. ? Merci à vous. Salutations cordiales. Alain.