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enable javascript

The site (which I have used before on this phone) now tells me I must have Javascript enabled. I have looked through SUPPORT and I see 44 other inquiries on this topic b… (read more)

The site (which I have used before on this phone) now tells me I must have Javascript enabled. I have looked through SUPPORT and I see 44 other inquiries on this topic but no answers. HELP!

Asked by jackbeasley802 5 months ago

Last reply by Jack 1 month ago

Installing Thunderbird on Multiple Computers

This has probably been asked many times but I haven't seen it. I have a home network with three computers on it, each located in different parts of my house. I'm runnin… (read more)

This has probably been asked many times but I haven't seen it. I have a home network with three computers on it, each located in different parts of my house. I'm running Thunderbird on one of them and I'm very happy with it. But for convenience, I'd like to be able to run it on all three computers so my email is easily available no matter which machine I'm on. Is this possible, and if it is, is it just a matter of downloading the software on each machine and duplicating the settings? Are there any glitches I should be aware of?

Many thanks...

Asked by Cartaphilus08 2 months ago

Last reply by david 2 months ago

Thunderbird 136 Addon Compatibility

Hi team, I tried switching over to the monthly release branch however none of my addons work. Is there some major incompatibility introduced (aka WebExtensions)? I can … (read more)

Hi team,

I tried switching over to the monthly release branch however none of my addons work.

Is there some major incompatibility introduced (aka WebExtensions)? I can not find any documentation anywhere as to what changed or why an extension would not work with 129+.

Also the release notes do not mention that 136 changes the Profile format, requiring a redownload of all messages from the server and therefore reindexing. This took several hours, only to find the addons don't work. Downgrading Thunderbird gives a profile error, and requires the `--allow-downgrade`switch to restore functionality. There should be a warning in the release notes regarding the one-way nature of the upgrade.

Thanks!

Asked by electricdesert 2 months ago

Last reply by Wayne Mery 1 month ago

Downloading Thunderbird in Windows 11

I recently donated to TBird but it is unable to send any emails. So I uninstalled it and tried to download a fresh copy but I couldn't avoid the donating page. I paid a… (read more)

I recently donated to TBird but it is unable to send any emails. So I uninstalled it and tried to download a fresh copy but I couldn't avoid the donating page. I paid again but I just get a page telling me to finish downloading - but not how to do so. I've waited half an hour but nothing has been downloaded. If it's still possible to download TBird, how can I do it - preferably without repeatedly paying?

Asked by andrewlsmith 4 months ago

Last reply by david 4 months ago

http://ftp.mozilla.org/pub/firefox/releases/

Please indulge this silly question. What possible benefit is there for Mozilla continuing to list this page with the very first, oldest Firefox release at the the top, r… (read more)

Please indulge this silly question. What possible benefit is there for Mozilla continuing to list this page with the very first, oldest Firefox release at the the top, requiring the user, every time they visit, to scroll to the middle of the page to search out the current latest version instead of having the chronological order from latest to oldest instead?

Asked by noel_envode 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Download glitch

I was auto-updated overnight to 128.6ESR 32-bit. My unit is Windows 11 64-bit. When I called up the program later, it did not load my profile of 35GB, neither its accou… (read more)

I was auto-updated overnight to 128.6ESR 32-bit. My unit is Windows 11 64-bit. When I called up the program later, it did not load my profile of 35GB, neither its accounts nor folders nor email records. What do I do to retrieve the profile?

Asked by ralphlav 3 months ago

Last reply by timbernie 4 days ago

Firefox ESR 115.23.0

After the last update Firefox ESR 115.23.0 the menu on the website: https://connect.garmin.com/modern/home is not displayed correctly. Can you fix this? … (read more)

After the last update Firefox ESR 115.23.0 the menu on the website: https://connect.garmin.com/modern/home is not displayed correctly. Can you fix this?

Asked by anedy 3 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Deploying FireFox MSI with GPO: uninstall fails

Hi. On an Active Directory, we deploy Firefox (normal or ESR). It's OK. When we deactivate the link of the GPO, it's supposed to uninstall. But it doesn't (even if we del… (read more)

Hi. On an Active Directory, we deploy Firefox (normal or ESR). It's OK. When we deactivate the link of the GPO, it's supposed to uninstall. But it doesn't (even if we delete the GPO, specifying to uninstall at once).

The gpresult command on each computer doesn't show the GPO anymore, but Firefox is still installed.

( FYI, we used to do that with FrontMotion Community Edition, and it was always working (instal and uninstal). We even just tried the "last" (but old) ESR edition present on the FrontMotion site (CEESR-102), and it works. But FM CE version has stopped being developped. )

So, any idea about why the official Mozilla Firefox version (normal or ESR) doesn't uninstall?

Thanks by advance.

Asked by fepubs 4 months ago

Last reply by xivlauncher 3 months ago

New AI Side Bar

I have used Firefox for longer than I care to remember and have never had any problem with it but this morning I switched on my PC and a new AI side bar has appeard on th… (read more)

I have used Firefox for longer than I care to remember and have never had any problem with it but this morning I switched on my PC and a new AI side bar has appeard on the left and I don't want it. Can you please make it so we can remove it and looking around the internet, I know I'm not the only one with this opinion.

Asked by wellseyuk 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

signing in thurderbird

i been with thurderbird for 9 years. i just got a new computer and had my files tranfered to my new computer. first i couldent open thurderbird.i made a donation. do i th… (read more)

i been with thurderbird for 9 years. i just got a new computer and had my files tranfered to my new computer. first i couldent open thurderbird.i made a donation. do i thought that would help.no luck.i am 88 years old.i gusess iwill have to find new email place thank you .

Asked by Jack McCarthy 5 months ago

Last reply by Wayne Mery 5 months ago

Deinstall thunderbird after deinstallation

Hello Mozilla I have Windows 10 pro My last update of Thunderbird resulted in bad function, the former Installation worked not really fine. As I found out Windows showed … (read more)

Hello Mozilla I have Windows 10 pro My last update of Thunderbird resulted in bad function, the former Installation worked not really fine. As I found out Windows showed me two Instances of thunderbird , the new one and an older 115.18.0 I tried to deinstall the old instance of thunderbird usind standard deinstall. This left me with some of the old thunderbird still in the sytem which I cannot deinstall. How can I get rid of these remainders to have a clean fresh installation of thunderbird?

Best Regards Wolfgang

Asked by wolfgang.gegner 1 month ago

Last reply by david 1 month ago

Firefox needs to stop with this update notification prompt that is every few hours, cant seem to deactivate this

Hi, using Mac OS. Have tried the about:config set the auto update configs to false, still it keeps prompting every day or a few hours . There is also a timer setting. T… (read more)

Hi, using Mac OS. Have tried the about:config set the auto update configs to false, still it keeps prompting every day or a few hours . There is also a timer setting. They dont seem to work, and these update notifications are very irritating, keep popping up every 8 hours or so.

Not sure the necessity for these incessive updates every day or hours, it uses a lot of system resources and hdd space, can Firefox put back the option when we can just tick 'update only when we want them' , in these, no background timer required they use system resources and there are many of us do not want them.

Asked by kawadoc25211 5 months ago

Last reply by Agent virtuel 4 weeks ago

Can not customize Thunderbird 128.8

I can not do any customization of Thunderbird 128.8. What am I missing or not doing? Have followed all the blogs and think i have installed all the updates but still noth… (read more)

I can not do any customization of Thunderbird 128.8. What am I missing or not doing? Have followed all the blogs and think i have installed all the updates but still nothing happens. I am stuck with the same old classic view as in previous versions. Any suggestions?

Asked by Bruce Lague 1 month ago

Last reply by david 1 month ago

On startup, "no message found", then "Thunderbird not responding". Also in Troubleshoot Mode. (win10)

Tbird still displays No message found, does not allow user control, then starts "Not responding." In can only hit the top right, red X, and close the program. The same h… (read more)

Tbird still displays No message found, does not allow user control, then starts "Not responding." In can only hit the top right, red X, and close the program. The same happens when I start in Troubleshoot mode. I'm running Windows 11 with the latest updates. Is something wrong with my profile?? What can I try next?

Asked by jfcasey 2 months ago

Last reply by Wayne Mery 1 month ago

Can I keep my firefox when I updaate to windows 11

I have windows 10 at moment, but I know I will have to update to winows 11 soon, but I am worried n case I cannot get my Mozilla back again,. Do I start all over again, … (read more)

I have windows 10 at moment, but I know I will have to update to winows 11 soon, but I am worried n case I cannot get my Mozilla back again,.

Do I start all over again, or when I update will my laptop still recognise my Mozilla account.

To be honest, I cannot remember my Mozilla password...eeek !! thanfully, my Mozilla did.

I only want Mozilla, I do not use anythng else.

Thank you for you help.

Barbara from the U.K. x

Asked by barbra.england 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

importing outlook calendar to thunderbird

Brand new to Thunderbird. Trying to import my outlook calendar file that I have saved in .ics format. There is a calendar display in my Thunderbird, but the import option… (read more)

Brand new to Thunderbird. Trying to import my outlook calendar file that I have saved in .ics format. There is a calendar display in my Thunderbird, but the import option for calendar is not active. I don't know if I already have Lightning or how to add it if I don't. Help?

Asked by dlevering 3 months ago

Last reply by bah10 1 week ago

Moving Thunderbird from Macbook to Windows 11

Hello I have the Thunderbird folder from the Macbook which contains install and profiles ini files and Crash Reports, Profiles and Pending Pings. I have made several at… (read more)

Hello

I have the Thunderbird folder from the Macbook which contains install and profiles ini files and Crash Reports, Profiles and Pending Pings.

I have made several attempts to move all the files and folders over but it doesn't matter whether I move them before I install Thunderbird or after I've installed Thunderbird and before I launch the program but every time I get invited to open a new account; I've even tried opening a new account and then moving the files.

I've searched the Forum and other websites but cannot find anyone reporting or rectifying such a problem.

What am I doing wrong?

Kind regards

Mike

Asked by Mike Henson 5 months ago

Last reply by Wayne Mery 5 months ago