Showing questions tagged: Show all questions

Want the export tool for thunderbird for Android, but having trouble updating to desktop v128.4.x from v115 msix (win11)

Hello, I've got the french version of Thunderbird on my laptop. I want to have it now on my smartphone Android. But impossible to find the function "move to mobile" in th… (read more)

Hello, I've got the french version of Thunderbird on my laptop. I want to have it now on my smartphone Android. But impossible to find the function "move to mobile" in the parameterss... Please help me !

Asked by Marc Pahud 5 months ago

Last reply by Wayne Mery 4 months ago

installing thunderbird

I had an TB account with Spectrum but lost it when I didn't have Spectrum anymore. I got Sprectrum as my internet provider and am trying to create a new TB email account … (read more)

I had an TB account with Spectrum but lost it when I didn't have Spectrum anymore. I got Sprectrum as my internet provider and am trying to create a new TB email account but have not been successful. Can you help me

Asked by Dan Jones 2 days ago

Last reply by Scooter 1 day ago

Thunderbird on new W11--start new or copy W10 profile

I have a new w11 laptop. I would like to install Thunderbird. I have 8 email accounts on the old W10 computer. I plan on keeping the old W10 computer running and usin… (read more)

I have a new w11 laptop. I would like to install Thunderbird. I have 8 email accounts on the old W10 computer. I plan on keeping the old W10 computer running and using TB. All my accounts are IMAP--Yahoo, gmail, hotmail (now outlook) but I have an pretty extensive Local folder collection on the old W10 Would I be better off just installing TB on the new W11 computer and adding each email and start fresh or should I venture into copying the W10 profile (some of the instructions seem a bit confusing). If I add all my emails as a fresh start to the new W11 computer could I then just copy the LOCAL folders in the W10 Profile and paste it into the W11 profile?

Asked by OldBob2 1 month ago

Last reply by david 1 month ago

In Windows 11, how do I access the folders beneath Local Folders

In Windows 11, the Address Book is accessed via an icon on top left of the TB main page or Alt+2. In Windows 11 is there a similar key combination to view the folders be… (read more)

In Windows 11, the Address Book is accessed via an icon on top left of the TB main page or Alt+2. In Windows 11 is there a similar key combination to view the folders below Local Folders?

Asked by 4freebird 5 months ago

Last reply by Toad-Hall 4 months ago

Thunderbird freezes/hangs (Mac)

Thunderbird freezes/hangs on restart (mac OS 15.4), including in safe mode. I've updated to 137.0.2 from 129 and the same problem occurs. It only displays "Looking up gma… (read more)

Thunderbird freezes/hangs on restart (mac OS 15.4), including in safe mode. I've updated to 137.0.2 from 129 and the same problem occurs. It only displays "Looking up gmail.com" and I get the spinning disk of doom and have to do a force quit…

Asked by james.d.gifford 2 weeks ago

Last reply by Mapenzi 5 days ago

Set up Thunderbird on new hard drive with old profile

I've used Thunderbird for years, and I LOVE it! A few days ago, my hard drive died. I had it replaced, and I've used my data backup to recover much. I did NOT have prog… (read more)

I've used Thunderbird for years, and I LOVE it! A few days ago, my hard drive died. I had it replaced, and I've used my data backup to recover much. I did NOT have programs/apps backed up. I need VERY SPECIFIC steps to download and reinstall Thunderbird so that it uses my old profile. Should I first delete EVERYTHING having to do with Thunderbird and start anew? I did download it today and then went to the C:Users/Owner/AppData/Roaming/Thunderbird folder. In that folder, I deleted the "new" profile file (I think!). Then I moved my backed up folder called Profiles into that directory. I tried to get Thunderbird to use that profile, but no luck. I'm reasonably intelligent (I've been told!), but I can't figure how to do this, and I truly need a step-by-step blueprint. Do I download Thunderbird first? If so, what do I then do to make it find the old profile. I'm running Windows 11 Home on a PC. Right now, I'm going for a long walk to clear my brain. In the interim, if one of you really smart, nice experts could give me instructions on how to do this, I'd be eternally grateful. I have numerous folders, and some really important old emails in that old profile. I also would like to be able to retrieve my address book and calendars ... which I ASSUME are part of the old profile. Thanks in advance for ANY assistance! Don't assume I know ANYTHING!!

Asked by brorat 2 months ago

Last reply by DavidGG 2 months ago

userChrome.css for Title Bar Broken by Latest Update

A friendly hello to whomever is kind enough to read this! Your help is greatly appreciated! The latest update caused an edit I made to my Profile's userChrome.css file t… (read more)

A friendly hello to whomever is kind enough to read this! Your help is greatly appreciated!

The latest update caused an edit I made to my Profile's userChrome.css file to be nullified. Now there's huge bar where the tabs toolbar used to be, and apparently it's not the title bar, as when I activate the title bar in "Customize Toolbar," this huge gets replaced by the actual toolbar.

I've attached my css code below for inspection. It used to work perfectly, but after the last update (133.0) it's no longer working. What can I do to fix this and have it like I had it prior to the latest update (133.0)?

userChrome.css File: `#main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar > .toolbar-items {

 opacity: 0;
 pointer-events: none;

}

  1. main-window:not([tabsintitlebar="true"]) #TabsToolbar {
   visibility: collapse !important;

}

  1. main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar .titlebar-spacer {
       border-inline-end: none;

}

/* Adding empty space for buttons */

  1. nav-bar {

margin-right:140px; }

/* 15px for dragging whole window by mouse*/

  1. titlebar {

appearance: none !important; height: 15px; }

/* Fix for main menu calling by Alt button */

  1. titlebar > #toolbar-menubar {

margin-top: 10px; }

/* Move minimize/restore/close buttons to empty space */

  1. TabsToolbar > .titlebar-buttonbox-container {

display: block; position: absolute; top: 17px; right: 1px; }

  1. sidebar-box {
 min-width: 250px !important;

}`

Asked by SynTriarch 4 months ago

Last reply by cor-el 4 months ago

problem linking re downloaded thunderbird to original profile

I upgraded my PC, having backed up everything on Carbonite. On installing Thunderbird I cannot get it to recgnise and use my original Thunderbird profile downloaded from… (read more)

I upgraded my PC, having backed up everything on Carbonite. On installing Thunderbird I cannot get it to recgnise and use my original Thunderbird profile downloaded from Carbonite. Peter Millar

Asked by Peter Millar 1 month ago

Last reply by jeff.g.group 1 month ago

parent.lock not closing

I am told that when FireFox closes it is supposed to delete a file called parent.lock in FireFox's Profile Folder. The parent.lock file does not delete when I close FireF… (read more)

I am told that when FireFox closes it is supposed to delete a file called parent.lock in FireFox's Profile Folder. The parent.lock file does not delete when I close FireFox and consequentially it will not allow me to open a new instance of FireFox. If what I say is in fact true, what can I do to fix it? If what I say isn't the case, what can I do to make FireFox open a new instance of FireFox once I close it.

I sure hope I have explained this so it can be understood. When I close FF and then try to open it again, I get a dialog box saying FF is already open and has to close first. Not sure if those are the exact words but I was told that the parent.lock was to be deleted and that isn't happening. What can I do? Thanks.

Asked by hlewton 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

installation

My attempts to install Thunderbird on my new Lenovo computer always fail and end with a notice saying that the failure is due to the application being 'malformed'. I use… (read more)

My attempts to install Thunderbird on my new Lenovo computer always fail and end with a notice saying that the failure is due to the application being 'malformed'. I use Google as my search engine.

My old computer (also Lenovo) happily ran Thunderbird on Google.

Please help Thunderbird is by far the best email service I have used.

Asked by john neimer 3 months ago

Last reply by frisée 3 months ago

firefox tarballs

Heads up for custom installs: running tbird and firefox on linux, I install both in my home directory for my own ease of updates and portability. I get releases from ht… (read more)

Heads up for custom installs: running tbird and firefox on linux, I install both in my home directory for my own ease of updates and portability. I get releases from https://ftp.mozilla.org/pub/ in tarball formats which install in 30 seconds. I recently ran into a problem which I've not seen before. recent d/l of firefox-136.0.tar.xz for linux-x86_64. It crashed immediately with err 126. The ff.exe and ff.bin files were for ARM arch. This wasn't easy to locate and I think it was caught but anyone still headscratching may want to see if this is an issue - I had a good 136 on a laptop and overwrote bad install on desktop.

Asked by jeff.g.group 1 month ago

Last reply by James 1 month ago

How do I convert ALL of my Outlook to Thunderbird

Hi - I have been looking for over 2 days. How do I import all my data (emails, addresses calendar) from Outlook to Thunderbird. I have tried Import tool within Thunderbi… (read more)

Hi - I have been looking for over 2 days. How do I import all my data (emails, addresses calendar) from Outlook to Thunderbird.

I have tried Import tool within Thunderbird - import from Outlook. I tried MailStore and was totally confused - the terminology was strange. I managed to make an archive - it took ages to find where it was and I still do not know the file extension.

No videos...nothing.

Thanks

Asked by Robert Westinghouse 2 months ago

Last reply by sfhowes 1 month ago

After Update to 132.0 Thunderbird suddenly will not download mail from the server

Direct after the update to 132.0 (linux,64-bit) thunderbird stopped downloading the body of my emails, only the message headers are downloaded. This appears on all accoun… (read more)

Direct after the update to 132.0 (linux,64-bit) thunderbird stopped downloading the body of my emails, only the message headers are downloaded. This appears on all accounts, (POP and IMAP). Another email client workes and everything there is fine so i am shure there is no failure at serverside. I tried also to delete all files on all servers (bad message problem) and reorganize "global-messages-db.sqlite". but all this does not solve the problem. Unfortunately it is not possible to move back to my old working installation and profile ( why dont you offer this?, would be nice in this situation ...)

Asked by bbischoff1952 5 months ago

Last reply by christ1 1 month ago

firefox process will not start on ubuntu 24.04

i was using firefox with multiple tabs for most of today, had to shut pc down to run errands. When i restarted pc, firefox would not start, i have it pinned on my task ba… (read more)

i was using firefox with multiple tabs for most of today, had to shut pc down to run errands. When i restarted pc, firefox would not start, i have it pinned on my task bar/start menu/whatever. I opened my system moniter to see what was going on when i tried to start firefox and the processes do not show up in the process list. I tried a reinstall with the ubuntu software store and no noticeable change in behavior. Not sure how to get into the profile section, the option for it with a right click on the firefox icon does nothing seemingly. Under normal operations i have seen two firefox processes listed.

Asked by patryn36 5 months ago

Last reply by jonzn4SUSE 5 months ago

Auto updating in stages

Hi, I am in a company where there is 100 and more devices with firefox on it. Right now we are facing a problem where some of it are using version way back into the days … (read more)

Hi, I am in a company where there is 100 and more devices with firefox on it. Right now we are facing a problem where some of it are using version way back into the days such as version 100 115 117 and such. We enabled auto updating but it only updates to version 127 whereas the latest version is 132. We are required to open firefox again for multiple time b4 it gets the latest version. Is there any way to jump those stages and straight updates to the latest version?

Asked by LucasLau 5 months ago

Last reply by Max Christian Pohle 5 months ago

Reinstalling the latest version of Firefox

I tried to open Firefox and a message appeared: "Couldn't load XPCOM". I uninstalled the program with Revo Uninstaller Pro and downloaded the latest version. I selected R… (read more)

I tried to open Firefox and a message appeared: "Couldn't load XPCOM". I uninstalled the program with Revo Uninstaller Pro and downloaded the latest version. I selected Run as Administrator but there is a message that says "Windows cannot have access to the selected device, path or file. Maybe you don't have access rights". However, I do have access rights. I have checked it multiple times. How can I install Firefox and see it work properly? Thanks

Κατέβασα το Firefox Installer.exe και προσπαθώ να κάνω εγκατάσταση με το Run as Administrator διότι για κάποιον λόγο δεν με αφήνει διαφορετικά, αν και έχω δικαιώματα διαχειριστή. Μου βγάζει όμως ένα παράθυρο το 7-Zip και μου λέει "Δεν επιτρέπεται η πρόσβαση".

missing NSTMP folder

I recently moved my TB to a new PC desktop, and TB is working fine. But I see that my local archive folder is gone from both the new and the old PC, as well as my NSTMP … (read more)

I recently moved my TB to a new PC desktop, and TB is working fine. But I see that my local archive folder is gone from both the new and the old PC, as well as my NSTMP folder. Could someone help me locate them?

thanks

Asked by tkaufman1 2 months ago

Last reply by Wayne Mery 3 weeks ago

Firefox add ons not working

I guess there was an update to Firefox today because everything about my browser was a mess! >:( I have always had the Honey and Pinterest pin it buttons on my toolb… (read more)

I guess there was an update to Firefox today because everything about my browser was a mess! >:( I have always had the Honey and Pinterest pin it buttons on my toolbar, and they have worked just fine. Now that this nightmare "update" happened, they don't show anymore, even though they are enabled in my settings and all permissions are checked. I am NOT very techy, so please don't reply with a long technical response that requires me to spend an hour trying to fix it. The buttons showed before, so why not now?! Please help! I've cleared cache and cookies, cleared history, everything I can think of and nothing is working. :'( TIA

Asked by kurlikew954 5 months ago

Last reply by jonzn4SUSE 5 months ago