Showing questions tagged: Show all questions

Every since I updated my MacBook Pro to 142.0.1 (aarch64), Firefox locks up & has to be Force Quit

Every since I updated my MacBook Pro M1 Max chip to Firefox 142.0.1 (aarch64), Firefox locks up & has to be "Force Quit" & restarted almost every day. Please upd… (read more)

Every since I updated my MacBook Pro M1 Max chip to Firefox 142.0.1 (aarch64), Firefox locks up & has to be "Force Quit" & restarted almost every day. Please update the app ASAP so I don't have to convert to Google Chrome. Thank you!

Asked by K P 3 months ago

Last reply by stickum333 3 months ago

Backed up Firefox session not being properly restored

I've been backing up my opened tabs for the past 4 or 5 years with the steps in this legendary post: https://support.mozilla.org/en-US/questions/1257866 But this time it… (read more)

I've been backing up my opened tabs for the past 4 or 5 years with the steps in this legendary post: https://support.mozilla.org/en-US/questions/1257866

But this time it failed me and I don't know why. I just switched from Debian to Linux Mint, put everything up to date, but when I copy the sessions-store folder back into my session folder, as described in the post, nothing happens. I tried restoring only the 2 files listed there, and also dropping them in the general user folder, outside sessions-store, but still nothing. I've also noticed that the sessions-store folder isn't created automatically, even if I open a bunch of new tabs now and close the browser.

I don't even know how to begin troubleshooting this to be honest, this is the first time this method's ever failed me :(

I also saw this post: https://support.mozilla.org/en-US/kb/how-restore-browsing-session-backup But it doesn't help either.

Asked by fran.ayrolo 2 months ago

Last reply by jonzn4SUSE 2 months ago

Ciao - I HAVE TO LEAVE FIREFOX

I AM SENDING TWO SCREENSHOTS IN ORDER FOR YOU TO SEE WHY I AM SAYING GOOD BYE TO FIREFOX OVER 4000 OF RESOURCES AS YOU CAN SEE AND FIREFOX HAD 4 TABS OPEN ALL OF THEN JUS… (read more)

I AM SENDING TWO SCREENSHOTS IN ORDER FOR YOU TO SEE WHY I AM SAYING GOOD BYE TO FIREFOX OVER 4000 OF RESOURCES AS YOU CAN SEE AND FIREFOX HAD 4 TABS OPEN ALL OF THEN JUST OPENED UP SO THEY WERE NOT YET CONNECTED TO ANY WEBPAGE.

I CANNOT SPEND HOURS TRYING TO FIX THIS

SO I AM MOVING TO ANOTHER BROWSER

I JUST WANTED TO SAY CIAO

Asked by DA Mozilla 3 months ago

Last reply by Mark 3 months ago

Lost Tabs

It has always been the case that when I closed Firefox, it asked if I wanted my open files saved and reopened when I opened the browser again. I needed to restart my lapt… (read more)

It has always been the case that when I closed Firefox, it asked if I wanted my open files saved and reopened when I opened the browser again. I needed to restart my laptop and I decided to close Firefox first. It asked if tabs should be saved and I said yes. After I restarted the laptop and reopened Firefox, all of my open tabs (I think about 35) were gone. Can I get them back?

Asked by fredklass52 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Websites made by AI

I would like to eliminate the websites which are done by an AI in my brownser. Especially those were no redactor is mentionned. Is it possible ? Thanks … (read more)

I would like to eliminate the websites which are done by an AI in my brownser. Especially those were no redactor is mentionned. Is it possible ?

Thanks

Asked by v.rossi 3 months ago

Last reply by Paul 3 months ago

How to convert bookmarks.html to workable text of folders, titles and urls?

Hello, any best practices for converting Firefox bookmarks once they're exported? The exported_bookmarks.html are an html file which are impossible to edit. Converting so… (read more)

Hello, any best practices for converting Firefox bookmarks once they're exported? The exported_bookmarks.html are an html file which are impossible to edit. Converting so the data for folders, titles and urls can be edited is what's needed.

I tried Vi with some Regex code, however the cleaned file is not so clean.

Asked by kFirefoxForum 1 month ago

Last reply by Paul 1 month ago

Cannot login to iCloud account

I am suddenly unable to login to my iCloud account using Mozilla Firefox. I was always able to do so before now. I am able to login using Microsoft Edge browser. I hav… (read more)

I am suddenly unable to login to my iCloud account using Mozilla Firefox. I was always able to do so before now. I am able to login using Microsoft Edge browser. I have disabled the Firefox pop-up blocker but still not working. When I input my username and password, iCloud sends me an authentication code... but that next pop-up screen from iCloud having a place to input the code does NOT pop-up, so I cannot enter the code. That pop-up screen comes up in MS Edge. Any help is appreciated!! I'm running Windows 10

Asked by robert rogers 3 months ago

Last reply by jbr 2 months ago

How do I remove a defuct site from Firefox URL Suggestions?

A website has moved a while ago, but when I type in the first few letters, I still get the URL to the now defunct site suggested. I tried long-pressing the entry under "F… (read more)

A website has moved a while ago, but when I type in the first few letters, I still get the URL to the now defunct site suggested. I tried long-pressing the entry under "Firefox Suggest", but do not get any options to remove it.

Since the defunct URL starts with the same 10 or so characters as the new one, I always have to type a lot to get to the correct page. On the other hand, I use it to rarely to warrant a bookmark.

Asked by Asperamanca 2 months ago

Last reply by lciaccio 2 months ago

Local theme "corrupt"

Best regards, At the beginning of 2025, I created a private theme and installed it locally (Windows 10), consisting of a manifest.json and a GIF file. It worked perfectl… (read more)

Best regards,

At the beginning of 2025, I created a private theme and installed it locally (Windows 10), consisting of a manifest.json and a GIF file. It worked perfectly. Now, on Windows 11, I'm trying to use the theme again, but when I upload the file (.zip or .xpi — via about:addons -> Install Add-on From File), I always get the message that the file is corrupted. However, if I test it temporarily under about:debugging, it works immediately without any issues.

I would really appreciate a solution! <3

Asked by HentaiYiff Dragon 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

I got a leak somewhere

I just had another credit card get fraudulent charges. I have no clue how they are getting my card numbers, I have pulled all but 1 from anywhere online, but they just go… (read more)

I just had another credit card get fraudulent charges. I have no clue how they are getting my card numbers, I have pulled all but 1 from anywhere online, but they just got another one. I couldn't get Mozilla VPN to work it just quit working at all. I turned Pocket off but I'm still getting 17 to 18 instances of Firefox. Dont know where to go now. Thinking of pulling the plug and starting over.

Asked by bldeming 3 months ago

Last reply by Paul 3 months ago

webpage not loading?

For some reason this webpage will not load? Why? https://onedrive.live.com/?view=8&photosData=%2Fmoments%2FOnLastWeek%2FMXxzPTIwMjQtMDktMDhUMDA6MDA6MDBaJmU9MjAyNC0wO… (read more)

Asked by john657 2 months ago

Last reply by jonzn4SUSE 2 months ago

Major Problem: My Firefox tabs and windows didn't restore when I restarted Firefox...

Greetings everyone, Earlier, when I opened Firefox it didn't restore the tabs and windows I had been using from about 2 weeks ago. I tried looking in "History" in the F… (read more)

Greetings everyone,

Earlier, when I opened Firefox it didn't restore the tabs and windows I had been using from about 2 weeks ago. I tried looking in "History" in the Firefox menu but it only displays tabs and windows that I've closed and it doesn't have the tabs and windows I had actually open.

I've had the same Firefox settings since I first installed Firefox a few years ago and this is the first time this has happened... :'( :'( :'(

I must have had about 70 Firefox windows and even more tabs within those windows so this really hurt me... :'( :'( :'(

Thank you for any help!

Asked by Helpless_Quest 3 months ago

Last reply by jonzn4SUSE 2 months ago

Firefox blocking as unsafe "msn.com" on my new Windows 11 computer, won't let me access it

msn.com comes in just fine on Firefox on Windows 10, 8, 7 computers. What's causing the undefeatable block on Windows 11? … (read more)

msn.com comes in just fine on Firefox on Windows 10, 8, 7 computers. What's causing the undefeatable block on Windows 11?

Asked by eric197 3 months ago

Last reply by Paul 3 months ago

Icon for an extension isn't in toolbar

I downloaded an extension and can't do anything with it. There is no way for me to open it, all I can do is open up my extensions to see it then change permissions or del… (read more)

I downloaded an extension and can't do anything with it. There is no way for me to open it, all I can do is open up my extensions to see it then change permissions or delete it. It won't appear on my toolbar with other extensions. I've seen others ask this question and the solutions dont apply to me. People are being told to either right click and click pin to toolbar or to click the gear icon next to the extension and then pin to toolbar as well. I have no gear icon next to extensions and right clicking an extension treats it like a link. There is a gear at the top that when I click it I can click "manage extension shortcuts" only for it to then pretend none of my extensions have shortcuts even though 2 of them are right there in my toolbar. The 3rd 1 mozilla seem to not want me to have on my toolbar.

Asked by emmcurran 2 months ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

I Cloud log in

Suddenly I cannot log into icloud from your browser. I can log in using other devices and other browsers. Fire Fox gives me an error message "Failed to verify your ident… (read more)

Suddenly I cannot log into icloud from your browser. I can log in using other devices and other browsers. Fire Fox gives me an error message "Failed to verify your identity. Try again"

Asked by davea180 3 months ago

Last reply by Denys 2 months ago