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Firefox on Android always fails downloads.

Everytime I try to save an Image or video file, Firefox on Android just says download failed without explaining how or why. I've tried clearing the cache. I've tried cle… (read more)

Everytime I try to save an Image or video file, Firefox on Android just says download failed without explaining how or why.

I've tried clearing the cache. I've tried clearing download and search history. I've uninstalled and reinstalled the app.

I don't know what else to do.

Asked by Martian War Machine 3 months ago

Last reply by khalid 1 week ago

Firefox won't download VirtualBox Extension Pack

Hi! I've recently found an issue with VirtualBox Extension Pack download in Firefox. Instead of downloading the file, it just shows me a web page with a lot of gibberish,… (read more)

Hi! I've recently found an issue with VirtualBox Extension Pack download in Firefox. Instead of downloading the file, it just shows me a web page with a lot of gibberish, like its trying to display the content of the file itself. I'm using Windows 11 and no extensions in Firefox. The only way i have for the moment to download that file is through Edge. Can you tell me why this happens? Here's the link: https://download.virtualbox.org/virtualbox/7.1.12/Oracle_VirtualBox_Extension_Pack-7.1.12.vbox-extpack Thank you and best regards.

Asked by zetolas 2 months ago

Last reply by Denys 2 months ago

Won't save images!

I have been trying to save images from a game I play to file (locally). I've been doing this for years, but now all of a sudden within the last (week??) it's not doing it… (read more)

I have been trying to save images from a game I play to file (locally). I've been doing this for years, but now all of a sudden within the last (week??) it's not doing it AT all.

For one thing it now opens my in-game image - into a whole new tab (which is absolutely bizarre and annoying!!)

When I DO go to 'right click' on this image to save, I have it PRE-SET to go to my preferred location to save as a PNG file.

I go to windows explorer and it's NOT there. I try it again! Saving it as a JPG, NOT THERE.

Restarted the browser... tried again (resumed the game, got to the place where I wanted the screenshot..it's an ingame 'screen shooter' that's worked for me for years in Opera and Chrome).

It GRABS the screenshot, no problem! But to save the image (no matter the file format) it WILL NOT DO ITTttttttttttttttt

I am going bonkers. I have double checked the file path. I've given it a VERY Specific name JUST in case if I DID save it somewhere 'stupid' lol!! I've checked my 'screenshots' folder! (Which is also bizarre to me!) These images *Are noooooooooowhere*

This is a very new thing for this browser (For me!)

i've gone through my Firefox settings insofar as I can see - with a fine tooth comb. I've cleared ALL CACHE and TMP folders, REBOOTED the system, restarted my browser (which is supposedly fully up-to-date! I Check on this *Daily*)

Can you please help me out here?? this is driving me bat sh*t crazy I'm the desktop PC/Windows 11. i've run scans for drivers! For any system updates! My browsers are ALL up to date!

I tried running this in Opera and it works!! But I need to keep things separate and chose Firefox for this particular game (in-browser).

I am at a loss and can't think of what else I can try to do! (if there's a setting I've over looked! if this is a known issue... I have lost the patience to try and filter through the help pages I'm so sorry) this has put me to my wits end.

Please help. Thank you so much.

Asked by Heidi Clinton 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Some downloads are blocked

Some downloads are blocked by windows 11 security but this does not happen when using Chrome using the same web address. I have attached the Firefox screenshot error mes… (read more)

Some downloads are blocked by windows 11 security but this does not happen when using Chrome using the same web address.

I have attached the Firefox screenshot error message when trying to save the download. Following this message, Windows 11 put this notification (see other screenshot).

Asked by Steve 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

upload dialog box and download function is failing

This keeps happening - not an isolated incident. The option to open a dialog box to upload a file becomes non-existent. Concurrently, I'm unable to download and save fi… (read more)

This keeps happening - not an isolated incident.

The option to open a dialog box to upload a file becomes non-existent. Concurrently, I'm unable to download and save files.

This is resolved when Mozilla releases an update and I can update my browser. Then eventually something happens and the features stop working. It's like a download fails and then blocks further ones. However, there isn't something obviously stuck in my downloads history.

I can't seem to close my browsers and reopen it to fix, have to wait for an update but this always resolves it. This has happened at least a dozen times now. It is NOT my operating system.

This is wildly frustrating.

Asked by ashley.w.vater 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Downloaded images on Firefox are automatically deleted for no reason

Seemingly whenever and wherever I try to download an image on Firefox Nightly for android, it's strangely deleted in a few minutes or less. I see that people get a simila… (read more)

Seemingly whenever and wherever I try to download an image on Firefox Nightly for android, it's strangely deleted in a few minutes or less. I see that people get a similar issue in private browsing, but even in normal browsing, all my images that I download are deleted. When I look in downloads in Firefox, there's no record of them being downloaded. I've verified that Chrome and Samsung Internet work just fine; I can download images on them without them being deleted, and it occurs on any website. My phone is a Samsung S21+ for reference. It doesn't happen for certain images, but it happens enough to where it's a big problem.

Asked by YellowBluePink547 2 months ago

Last reply by Paul 2 months ago