All Products Community Forum

Hello. I am trying to add a new provider, which means adding a new account. When I click "Add new account" it takes me to a page that asks me to enter my existing account. Does this mean the currently running account or the new account?

how get rid of win 10 support end remminder that has only started appearing since last update. if it is not removed i will take firefox to court. this pc supposedly does not support win 11 and i would never consider installing win 11 on any pc. i am not in a position to buy a new pc and i would not use win 11 anyway. you are clealy in cahoots with microsoft who are robbing bastards. i am contemplating going over to ubuntu. microsoft have clealy [expletive] themselves. typical american logic grab as much money as you can. if i cannot get rid of this reminder that has suddenly started appearing accross top of window. i will look for a different browser to use.

bold textI upgraded to Windows 11 months ago. Last night I tried to get on a website, but was refused access because it didn't support Windows 10. I no longer have windows 10! How do I resolved this conflict?

Tried to create accounts for Microsoft and Apple today. But didn't succeed on Debian 13.3/140.8esr or Fedora 43/148.

Microsoft keeps asking for domain/username and Apple refuses password (but is correct)

Anyone else having trouble atm?

bold text''''bold text' ''''I received an Email from <mozillaaccounts@firefox.com>, asking, do you want to keep your Mozilla account and data? Was that you? It is not being used.bold text'''''''

bold textDoes Mozilla send a notification email when your account is about to expire? Because my vpn did not come up like it usually does. It appears to not be working.

My Bellsouth email account is no longer valid and has not been valid for many years.

I have no access to it.

Please explain how i can change it?

Berry

I received the email below : Hello,

You’re receiving this message because your user account CRYPTONIX on https://addons.mozilla.org/ has been deleted. This could have been done automatically if you recently deleted your Mozilla account.

Regards,

Mozilla Add-ons Team

I didn't request any deletion of my account but looks like my Mozilla account has been deleted completely, why ? I am so mad about this , why would Mozilla do this ? I received the email from address below nobody@mozilla.org

Please recover my account, I created another account with my email

I am unable to use my download with my OS system. I would like a refund for the purchase I made an hour ago. I have seen the links to "how to request a refund" that you have provided for other users and i have followed those instructions and have been taken in circles on the website which just lead me back to this forum. I would like substantial instructions on how to get the refund.

Den Aktivierungscode für Firefox zu erhalten dauert immer 30 bis 40 Minuten und hat aber nur fünf Minuten Zeit den einzugeben! Ich habe es jetzt dreimal versucht und es funktioniert nie, bitte um Lösung

I have just received my Credit Card Statement and notice that I have been charged £16.20 on 22nd December, 2025. I have no recollection of this payment and, therefore, if you could advise me to what this relates.

I look forward to receiving your reply.

Thank you, Albert R Carter

how do i stop auto-pay for mozilla vpn?

i don't recall starting it and no longer wish to support you folks since you started down the microsoft road. previously, you had a great product that was easy and intuitive to use. now, seems like users need to have a degree in computer technology or be a grand master geek. i just want the d*** app to run w/o constantly needing to fix all the foul-ups and settings that your latest updates have caused! w