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  • Solved

Website Time-Out error pages, https://google.com

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Fir… (read more)

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Firewall settings and I do not find anything blocking Firefox from accessing the internet(Inbound or Outbound Rules) are set to allow. NordVPN is not set to block any program or connection. I have never seen anything block access to Google.com or any related pages within Google. HELP Please!

Asked by Paul 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Drag and drop not working for validation

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on th… (read more)

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on the number to drag and drop, it greys it out and it won't move into the box. I was hoping someone could help with this.

Asked by annemar 2 months ago

Answered by annemar 2 months ago

  • Solved

As of recently, I cannot log into my BECU bank account.

We tried 2 different computers, but two different users. Type in the user name and the password and it looks like it will start up, but then returns to the login paged. … (read more)

We tried 2 different computers, but two different users. Type in the user name and the password and it looks like it will start up, but then returns to the login paged.

Asked by Steve's Firefox 2 months ago

Answered by Steve's Firefox 2 months ago

  • Solved

Youtube intentionally adding some lines to their videos

Today I've noticed some horizontal lines on youtube videos. Upon further investigation, I've traced it to a single div element: The base64 encoded image is the lines … (read more)

Today I've noticed some horizontal lines on youtube videos. Upon further investigation, I've traced it to a single div element:

The base64 encoded image is the lines I'm seeing.

Initially after starting a new private session and navigating straight to youtube.com I had no lines. Then in that private session same element doesn't have an image:

What's odd about this is if I opened a private window and copy pasted the same video URL I would get the lines. After testing multiple times I started getting the lines even after navigating straight to youtube.com.

So I did another test: changed my IP with a VPN in a private session. Navigated straight to youtube.com, watched multiple videos without any lines. Then I logged in to my account and boom, the lines are back...

Opening the same video on google chrome browser I get a smooth gradient line image:

The browser is functioning as intended, but youtube is intentionally making their website unusable. What the f###? I have youtube premium, adblocker disabled on their website.

Asked by Dalius Kalvaitis 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

Rendering overflow smush three dots for Google Search

Hello, Anyone know how to fix this? (See image) This is ONLY Firefox on Windows 11. I tried everything ChatGPT suggested but nothing works. I know it is a minor thing, b… (read more)

Hello,

Anyone know how to fix this? (See image) This is ONLY Firefox on Windows 11. I tried everything ChatGPT suggested but nothing works. I know it is a minor thing, but it is visually annoying to me because I prefer Firefox over Chrome. But Chrome works just fine. And please note this is a brand new Windows 11 PC and first install of Firefox. I have reinstalled several times and it doesn't change. Nor does any CSS hack ChatGPT threw at me. Thanks if you can fix it!

Asked by info12315 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Solved

The green page outline

I have forgotten the purpose of the green outline around the page's border. What does it do and how to turn on, after turning it off. Thanks in advance. Let me know if th… (read more)

I have forgotten the purpose of the green outline around the page's border. What does it do and how to turn on, after turning it off. Thanks in advance. Let me know if this is an extension or some other feature. Thanks, JJE

Asked by JJEULER 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

My website at MyHeritage.com is greyed out

On Feb 13th I went to my website at MyHeritage.com, to which I'm always logged in, to find that a few seconds after it loads it becomes all greyed out and I can't access … (read more)

On Feb 13th I went to my website at MyHeritage.com, to which I'm always logged in, to find that a few seconds after it loads it becomes all greyed out and I can't access anything. I had been on the site a couple of weeks earlier with no problems.

I removed the "Enhanced Tracking Protection" and I turned off AdBlocker for the site but the problem persists. I have logged out and then logged in - same problem. I turned off my computer and restarted it - same problem.

When I went to log in to my account at MyHeritage using my Chrome browser I encountered the same problem of a greyed out page BUT there was a banner stating something about cookies and when I clicked the "I understand" button the greyed out page cleared and I was able to access my account.

However, Firefox is my default browser and I want to be able to access this page using Firefox. It seems to have something to do with cookies.

Asked by Didee 3 months ago

Answered by Didee 3 months ago

  • Solved

Google services (Drive, Docs, Sheets, etc.) do not load content

While opening any Google Drive folder, or by opening docs/sheets start page, none of the contents show up. In the bottom left corner there is an error: "The server has en… (read more)

While opening any Google Drive folder, or by opening docs/sheets start page, none of the contents show up. In the bottom left corner there is an error: "The server has encountered an error. Please try again later." . No amount of "trying again later" works , but through trial and error (disabling modified settings in another profile) i found the culprit of this error message: in about:config setting called network.http.referer.spoofSource was set to true, setting it to false makes the issue i described above disappear.

While my issue is solved, I still don't understand why on every Firefox profile i create this setting is set to true, and whether changing it is a security concern

Asked by vdf 1 month ago

Answered by vdf 1 month ago

  • Solved

Logs out of email (gmail) after restarting the browser

Logs out of email (gmail) after restarting the browser. I reinstalled windows and downloaded a browser, connected my account, and now when I go to gmail.com and register … (read more)

Logs out of email (gmail) after restarting the browser. I reinstalled windows and downloaded a browser, connected my account, and now when I go to gmail.com and register my mail, everything is fine, it works, but when I exit the browser and go back to gmail.com, there is nothing.

Asked by deristopers 1 month ago

Answered by deristopers 1 month ago

  • Solved
  • Archived

Websites on Firefox Android tell to "enable java." Can't find on 'Settings' menu or Extensions.

Several websites I've visited on my Firefox-Android browser generate a popup message that requires me to "enable java script" if I want to gain access. All FAQ I've sear… (read more)

Several websites I've visited on my Firefox-Android browser generate a popup message that requires me to "enable java script" if I want to gain access. All FAQ I've searched so far says that Firefox enables Java by default. When I navigate to 'site settings' on the Android app settings menu there are no adjustments one can make at all. So . . . (1) Is Java enabled by default on the Firefox Android browser, and (2) Would any kind soul who knows what's wrong clue me in, regardless? Much thanks in advance!

Asked by Daniel DiMuzio 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Solved

Display error on YouTube

Hello. I have a problem with Firefox since today. When I am on YouTube I no longer see the thumbnail image of the video. However, when I am in private browsing it works f… (read more)

Hello. I have a problem with Firefox since today. When I am on YouTube I no longer see the thumbnail image of the video. However, when I am in private browsing it works fine. How can I fix this? Regards, Julian.

Asked by Julian Roux 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

webpage is not shown

i use the duckduckgo as a searchengine , so i got some issue while searching . the issue is whenever i search any thiing on the websearch the response i got is totally bl… (read more)

i use the duckduckgo as a searchengine , so i got some issue while searching . the issue is whenever i search any thiing on the websearch the response i got is totally blank you need to look at this so i added the screenshot

Asked by bman 3 months ago

Answered by TyDraniu 3 months ago

  • Solved

Unable to sign in to Reddit

Recently I have been unable to log into Reddit. Firefox is up to date, cookies and cache has been cleared, ublock origin has been disabled, still doesn't work. I can clic… (read more)

Recently I have been unable to log into Reddit. Firefox is up to date, cookies and cache has been cleared, ublock origin has been disabled, still doesn't work. I can click 'Log In', enter my username and password, and then it is impossible for me to click the Log In button to advance. Left clicking the button, pressing enter, pressing tab until it is highlighted then pressing space, none of these work. I can open Edge and log in no problem. What do I need to do to fix this?

Asked by christopher.kalmin 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Google Voice stopped working

I've had an account with Google Voice since its beginning; I had an account with Grand Central before Google bought it. I couldn't make a call yesterday. Firefox wouldn… (read more)

I've had an account with Google Voice since its beginning; I had an account with Grand Central before Google bought it.

I couldn't make a call yesterday. Firefox wouldn't transmit audio. The 'audio settings' showed a response to speech but neither test sound was audible. I called a friend, who heard nothing nor did I hear him. I could record a greeting and listen to it, which I would imagine use the same facilities. voice.google.com has permission to use the microphone. I tried 2 separate sets of audio hardware.

After futzing with it for a day I tried Opera, which worked without a hitch.

Asked by RandomTroll 2 months ago

Answered by RandomTroll 2 months ago

  • Solved

Change for Youtube?

Suddenly today (April 30) when I try to go to Yoube home page, I get a blank (see the picture). But if I try in a private window, it works. I see Youtube has re-designed… (read more)

Suddenly today (April 30) when I try to go to Yoube home page, I get a blank (see the picture). But if I try in a private window, it works.

I see Youtube has re-designed its home page - maybe that's part of ther problem.

Is there a setting I can change?

Asked by bxcfilm 1 month ago

Answered by bxcfilm 1 month ago

  • Solved

Duck Duck Go Search Box Broken

Updated to iOS 139.1 (56119) on my iPhone running 18.5. After updating and trying to search on Duck Duck Go, after getting to a results page, if I try open the search box… (read more)

Updated to iOS 139.1 (56119) on my iPhone running 18.5. After updating and trying to search on Duck Duck Go, after getting to a results page, if I try open the search box to alter my search the keyboard on my phone opens for a fraction of a second then closes right away.

Asked by amrcme 1 week ago

Answered by amrcme 1 week ago

  • Solved

website needs to be reloaded before selctions can be made.

Hello, Thanks for taking your time to help me with an internet page problem. The pages load but when using the cursor to select an option, I must reload the page using… (read more)

Hello, Thanks for taking your time to help me with an internet page problem. The pages load but when using the cursor to select an option, I must reload the page using the circle with an arrow icon almost every time. Never happened before and it's annoying. Recent Windows 11 update? Or, what? [email removed]@yahoo.com

Asked by joedoksjr 5 days ago

Answered by joedoksjr 4 days ago