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How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech companies rely on volunteers with no company loyalty is amazing. I'm not having iPad issues, I'm having Mozilla support issues.

Until the latest Firefox update, I could select the menu options, now in the three dots, and select Share which would give me several sharing options such as text, email, printer, etc. Now there is no option to Share so I have to copy the URL, close my web browser, open another app such as email or text, enter the addressee, paste the URL, send the message, close that app and return to the web browser. 8 steps that used to be completed in 4 steps within the open page in my web browser. Why was Share removed?

I have quite a lot of passwords stored in my iPhone. I would like to sync (or, if not possible, export) these passwords to my Firefox browser on the same iPhone.

Many thanks!

Marco

How can I get the download for version 78 for Firefox? My Mac is on 10.11.6 and my Firefox won’t open bc the newer version isn’t supported. I need the old version and can’t seem to find a way to download it. Please help!

I have downloaded Mozilla Firefox to my iPad. I keep seeing DuckDuckGo as my browser. I want to change my search engine to Firefox but I don’t see Firefox as a listed search engine that I can choose from. Does Mozilla have its own search engine? I don’t want to use the other listed choices such as Google or Bing.

Last night I updated my iPhone 11 Pro to iOS 26.1

Since the upgrade I'm unable to have Firefox play audio for a music stream I listen to when the phone goes to sleep/lock or if I use the app switcher to switch to another app, like Maps.

This wasn't happening yesterday when I was using my phone and listening to the same audio stream in my car with Maps open for navigation.

Since the last update (123.4) I have this behavior in both iPadOS and iOS: when there's a link that opens in a new tab, most of the time the new tab will open an about:blank page instead of the actual link.

I noticed this happens as I use the browser more: if I force close it and reopen it, the links will usually load OK for the first 1-4 sites, but after a period (or loading a "heavy" site la Facebook) I can reproduce the error 90% of the time.

Happens on iPad Air 3 and iPhone 13 mini.

Here's a screen recording of this behavior: https://share.icloud.com/photos/0289O_mRO-taFjm4tcOH3bAtQ

I tried send link to device to device for the first time today from my Firefox for desktop to my iPad. Both devices are synced to the same Firefox account and currently signed in. I get a "Sent" pop-up notification after I do the Send on the desktop web browser, but there is no notification of any kind on the iPad.

My searches for this on the web, and on this site, show me only the 'how to send' steps, and I see nothing that is 'where to look for received links'. What should I expect to see on the iOS device when I do this send?

FF for Mac 140.0b4 (beta channel, autoupdates) Mac OS 15.5 Sequoia iOS 18.5 FF for iOS 139.0

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold my iPhone over the code. Suggestions appreciated.

I can't find a way to turn it off in settings, but whenever I reopen the window the last tab I was on is open even if I closed it before.

Is there actually a way to turn that off?

I updated Firefox on my iPhone 16 yesterday. How can I permanently remove the purple coloring from the top and bottom, and restore a neutral white or gray? Is it possible to restore a previous Firefox version on my iPhone 16, or do I have to wait for another update? Thank you.

I REALLY hate the colorless background! I just want to change it into a different solid color. I don't want to change my theme, I just want a different background color. Trying to use firefox colors just changes my theme into a nasty pink without even changing the background color. Nothing works.

It seems I have been logged out of Sync just now with no reason and I have already tried to log in using email just about 5 or 6 times, but always as I enter code from email I end up with the message on screenshot («Something get wrong...»). I was able to successfully log in through web portal but this does not help as I need to look up my Synchronized tabs. I am currently out of home — that's why I can't use QR code...

How to fix this issue?

I am ready to experience several inconveniences due to relatively small user base and undefinancing of development, but gosh, this is really too much.

Latest FF release announcement highlights the ability to "shake to summarize" — is this feature no yet available or is it something you have to turn on in FF iOS?

The FF web browser on mac update was pretty clear about what this is and it being a new available feature. See attached.

Tried searching for this and couldn't find anything related to this new feature. Thanks for your help!

I’m running Firefox 131.4 (46621) on my iPhone 12.

I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF instances.

The sync instructions ask if I have FF for mobile, then provide a QR code and give these instructions: 1. Open Firefox on your mobile device. 2. Go to the menu /// on iOS and tap «Sync and save data» 3. Tap «Ready to scan» and hold your phone over this code

There is *no* «Sync and save data» menu item, and I can’t find any other location where I might scan a QR code.

Er, help?