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In case anyone's interested, under Debian 12, when I resume from hibernation, if I have Firefox running as well as Tbird, if I click on a link in an email, the existing instance of Firefox is ignored and a new instance is opened. The first instance is in fact frozen -- it looks as it should but trying to change tabs or open a new tab is inactive. Seems I have to kill the open instance of FF, then if I click on a link in an email, FF pops up as it should with a new tab for the link, but the existing tabs are all there and all functional. It feels like a bug -- Tbird seems not to know that FF is already running.

This is essentially the same problem as https://support.mozilla.org/en-US/questions/1430726 . I am running 128.1.0esr, and the problem surfaced recently. I installed 128.0.1esr (replacing 115.13.0) on July 31. and the problem might have been re-introduced there. I have not researched the version numbers, so I do not know why I went from 115.13.0 to 118.0.1esr.

Here is the problem. I want to see all of the mails with a certain string in the sender field. After I have typed the first character in the filter field, Thunderbird goes into a "Not Responding" state, and I see a spinning blue circle. After I have entered the entire string, it takes a while before TB becomes responsive. When TB becomes responsive, I can delete all of the selected messages (in less than a second). But when I then remove or change the string, TB takes a lot of time before becoming responsive again. Wayne Mery posted at the end of that other archived thread "115.9.0 has a patch related to quick filters which may help." Has that patch somehow been regressed? Thanks.

Using Thunderbird only one week, and it's outstanding, until today. Now, when I *write or *reply to an e-mail, my screen is totally filled, covering up important parts of my screen. How can I stop this from happening, i.e. NEVER go to full screen when doing e-mail???? Thank you in advance.

How come FF translates sites in tiny, irrelevant languages like Bulgarian, but not from major languages like Chinese and Arabic?!?

I wish I could dump Edge, but this FF deficit forces me to keep Edge on my computer...

Version 115.4.3 seems to have eliminated the Mail Toolbar altogether. The “Unified Toolbar” support page at https://support.mozilla.org/en-US/kb/unified-toolbar refers to a “Tabs Bar” which is not part of the standard Thunderbird vocabulary (there is a “Tab Strip” at https://support.mozilla.org/en-US/kb/how-customize-toolbars#w_how-do-i-sh.... If you keep changing the toolbars and the vocabulary, you are going to confuse everyone, including yourselves. Now the user cannot customize the Menu Bar (or the Unified Toolbar), so the main buttons on the Mail Toolbar (Get Messages, Write, Chat, Tag, QuickFilter, Address Book etc.) are just not there. There is also no visible way to display the Mail Toolbar. It seems that in their desperate indecision as to whether the Menu Bar or the Mail Toolbar should be on top, the developers of Thunderbird decided to eliminate the Mail Toolbar altogether. What an unfortunate decision. Give us back our Mail Toolbar!'

I've been a Firefox fan for years. I thought I'd try Thunderbird. I'm in need of some help please as I'm going round in circles.

I am trying to link my btinternet email account to Thunderbird. Thunderbird cannot do it automatically so I have to enter the details manually.

I have all the right settings according to BT: Incoming POP 995, SSL enabled but not StartTLS. Outgoing Port 465, SSL enabled not StartTLS. mail.btinternet.com is used.

The User Name and Password are correct but Thunderbird cannot connect to the account. There are no Firewall issues.

Something is happening because BT have notified me of potential unauthorised access and I have to reset my BT password. Even when I enter the new BT Password Thunderbird cannot link to the account.

Any suggestions as to what might be causing the problem? Thanks.

Thunderbird no longer reflects the IMAP structure of Google Mail.

The latest version of Thunderbird, appears to lose the previous structure un an IMAP tabe and mixes Sent and other folders within a Gmail Email account that is connected to Google mail via an IMAP account.

Searching on the Internet, most replies say to back level to Thunderbird v 102 as version 115 has this change. Is there an intention to correct/remove this annoying change in a later release?

Regards, Ed Durrant

After updating Thunderbird, Verizon server no longer recognizes my password, so authentication keeps failing. I can neither send nor receive email. Account settings are correct. Any ideas? Thanks.

Thunderbird always turns off the print server every time it is started. I am running version 115.7.0 on a Win 11 OS. This problem began when I last updated Thunderbird (I think?) Jim Teague

Since the installation of Thunderbird 60.3. (09.11.) attached word files are corrupted. I cannot open the attached word file after receiving a copy of my mail. All servers from companies refuse my mail alltogether. I deleted already the mimeTypes.rdf file, but no solution. The previous version Thunderbird 52 on my second MacBook works absolutely fine as also on this Retina Book until the 09.11. The problem occurs with all my mail accounts under Thunderbird 60.3. I attach files to show the problem.

Best regards Martin Gehlen

After the transfer, when I open Thunderbird on Ubuntu, one account and all the folders appear. But the other account is empty (just an empty Inbox,...).

The move was done copying the Thunderbird "profile folder" from one machine to another. Then as a second try (after deleting all the files on the target machine from the other attempt) with Tools->Import/Export->Export Profile method.

The folders exist in the exported folders "D:\Local-D\Thunderbird eMail\2019-01-28_Mov2Tarus\7rkcx2ly.default-20190128-1418\ExternalMailFolders\Settings"

I have been using Thunderbird for many years and there may be a problem with that. The reason I say that is there is a file "compatibility.ini".

I have searched for most of today trying to find a solution, but nothing I tried works.

Both eMail accounts are Pop Mail Server. Source machine is Win7, target machine is Ubuntu 18.

Can you help?

I imported my Yahoo contacts into Thunderbird. All my keywords were in the "Notes" field in Yahoo. After importing into Thunderbird, all these ended up in the "Other" field.

When I go into the search tool, it lists all searchable fields. "Other" is not included. Is there any way to search "Other"? Or is there a way to import the contacts in a way that lands the Yahoo "Notes" into a searchable field?

Thanks!

Hi,I have 4 email address & my Default Email is ismda3@westvic.com.au(on SMTP) Regardless which email I TRY to REply to.I receive the Samr Message See attachment I am getting very desperate Thanks Darryl

With the latest version of Firefox the menu, etc. have a font size that is TOO SMALL. There are many Mozilla posts about this problem.

https://support.mozilla.org/bm/questions/1260063 https://support.mozilla.org/mk/questions/1395315 https://support.mozilla.org/en-US/questions/1274586 https://support.mozilla.org/bm/questions/1268779

My wife cannot read them. I can barely read them. If this is not fixed soon, we will switch to another browser.

Can the Firefox code writers fix this?

short version: using: Thunderbird 38.3.0 mail is : sympatico isp: bell Windows7 64 bit

can't send email no matter how I change settings - I have done every imaginable configuration, filling in fields differently - I have done all that Mozilla suggests - firewall/virus on and off - new passwords - contacted isp which made things worse as they "don't support thunderbird" - I have uninstalled, reinstalled, tried to revert to old Thunderbird (but was too dumb to figure that one out), switched ports, gone through mozilla support and knowledge base - half the problem is I don't understand what it's asking me to do. It has taken me days just to figure out how to 'sign up' for help - I could only see the sign in area and just finally now, after days, managed to set up my mozilla account. After a week of this and about 30 hours in, I have been willing to pay tech support, only to find out that Thunderbird has no third party tech or phone support - my ISP however, who will not assist, said they can help if I subscribe to a third party service for a monthly fee. For obvious reasons, I'd rather not. I have added my screen shot of the current settings - but believe me, I've switched them all around many times. Thank you in advance for any advice, and apologies in advance for my ignorance in figuring out something that is quite likely simple.

long version: I use thunderbird because it's closest to Outlook which I was used to, but didn't come on Windows7. A week ago my boss required we have a Gmail account. I already have two that I set up just to take the names, both of which I added into my thunderbird no problem so I could see them without going online. This new one I set up is for work only - I added it to Thunderbird like I did the others ( I think) and all of a sudden my sympatico account was gone - I didn't even realize except that when I checked email on my ipad, there was no mail and I finally figured out everything I sent off my desktop was going through this new gmail account and my normal sympatico email was gone. I deleted the gmail from my Thunderbird and tried to put sympatico profile back on - days doing this - it was at the bottom - couldn't get it to the default, etc... Finally got it back and then couldn't send or receive - called my ISP - got new passwords - could receive but not send - isp Tech said it was their end. 24 hours later it worked - but only for the night - spent two more days with three techs and they all said it was how Thunderbird was set up and not their problem. I have gone through all the knowledge bases I can wrap my head around, called isp again today to ask if they're blocking my port (which the Mozilla help said to do)- of course they said no and laughed at me. I fear they have done something so I can't send email. They kept telling my I shouldn't be using Thunderbird.

I would be so grateful if someone could help me and understand my limited knowledge. Although, the information I've gleaned over the past week is immense!

Thank you in advance - and know that I really did look at so many other forums and help areas - it's just all a blur.

Twice in the past 2-3 weeks I have had to restart the computer, Linux Mint 21.2 Firefox 124(when updated in the past couple of days), due to the mouse freezing up and not being able to move the mouse on the screen. That's not the current problem, but it might help direct things to the final solution.

After the most recent reboot last night now I'm having a rather problem. The up/down arrow keys are no longer scroll me up and down a webpage like they always have in the past. Instead of doing smooth scrolling like they always use to, now they are scrolling me up and down the links on a web page. For example, if I were to be on youtube it would first want to scroll me down the left side links before taking me through each and every video link, when the page goes to load in more videos than it wants to go back and scroll me down the left side links again. It acts like it is taking me through the html code, line by line, instead of scrolling me smoothly down the webpage. The only way I can scroll smoothly down the webpage is to use the mouse on the scrollbar on the right side. It does this both in normal mode and in Troubleshooting Mode.

I have checked and beret scrolling is false as well as beret_shortcut. Use autoscrolling, use smooth scrolling, show scrollbars and always underline links are all clicked on. Always use the cursor keys to navigate within pages is unclicked. I have tried different changes between clicking on and unclicking those options with no change being noticed.

How can I get this back to the way it used to run?

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

I'm getting unwanted redirects when using google search on certain sites. I have cleared the cache, turned off extensions and scanned for malware (none found). See the attached screenshot.

Firefox 115.1.0 iMac Sierra