Showing questions tagged:

Email Link under File in the top left corner of the browser is chosing the wrong address to mail from

When on a web page, if I would like to share that page with someone I go to the top of FireFox browser window, top left corner, left click on File , go down to Email Link… (read more)

When on a web page, if I would like to share that page with someone I go to the top of FireFox browser window, top left corner, left click on File , go down to Email Link... and left click on it.

Previous to two days ago it always opened my Gmail client and prefilled my information, subject and URL of the page and then I typed in the recipient's address.

Now it no longer shows the same window, it does not show the sent from information. Also it is sending from my wife's email address, which is hidden.

Solved Archived 7 141

Shortcuts

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been o… (read more)

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been out and when I came back the page is totally blank. I've tried sytem restore to 5th October but makes no difference. I use Windows 10 and read that Firefox are continuing to support Windows 10 I'm visually impaired and use a desktop PC with a large screen. I'm not PC techically knowledgeable. How do I restore my shortcuts or how do I re create them?

Solved Locked Archived 7 975

why is there no way to contact support?

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not funct… (read more)

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not functioning properly? This is really really disappointing.

Locked Archived 6 133

Unable to access website

Dear Sir/Madam, Recently I have been having issues accessing a particular website named asus.com for reasons I am unable to discern I keep receiving an error message each… (read more)

Dear Sir/Madam, Recently I have been having issues accessing a particular website named asus.com for reasons I am unable to discern I keep receiving an error message each time I attempt to access the site. I keep receiving an error message indicating that the site cannot be reached. It should be noted that I do not have any issues with any other websites. Your assistance in resolving this extremely annoying issue will be greatly appreciated. Best regards, Volney Boswell

Solved Archived 6 161

bookmarks

Out of a sudden all of my bookmarks were lost. I tried importing bookmarks i had previously saved in an HTML. Did NOT work. I tried "revert to older date bookmarks." Di… (read more)

Out of a sudden all of my bookmarks were lost. I tried importing bookmarks i had previously saved in an HTML. Did NOT work. I tried "revert to older date bookmarks." Did NOT work. I tried "import from another browser."Did NOT work. Funny thing is that with the same HTML file i extracted from mozilla when i made a copy a couple of weeks before, i was able to upload all bookmarks to Opera but not to Mozilla!!!! The image below for the non Greeks reads "Failure to process copy document".

Solved Archived 6 73

Paper Tray Printing

How do I get Firefox to print using a different paper tray. I want to print from the rear tray on my Epson 8550 but it always prints from the inner cassette

Solved Archived 6 322

Apparently my profile was synched with another account?

I wanted to synch my current settings in my browser to import them on my new laptop. When I tried to login to my account, I the message from the attached screenshot appea… (read more)

I wanted to synch my current settings in my browser to import them on my new laptop. When I tried to login to my account, I the message from the attached screenshot appeared. So I created a new profile, got my stuff back to what it should be and then deleted the "new" profile. But now every time I try to get into the correct profile and login into my account, I still get the message from the screenshot. I never ever synched with another profile before and never had an issue in the past. Right now I am rather pissed off, because I lost atleast some of my bookmarks during this whole ordeal.

Solved Archived 5 165

Not able to unload all the tabs I've selected

I really appreciate this amazing new 'unloading' feature. It's just the function I need. However, I can't unload all the tabs I've selected. Only some of them are inactiv… (read more)

I really appreciate this amazing new 'unloading' feature. It's just the function I need. However, I can't unload all the tabs I've selected. Only some of them are inactivated, and this problem occurs almost every time I choose a group of tabs.

Solved Archived 5 122

Firefox 143 (Fedora distribution) throws SEC_ERROR_UNKNOWN_ISSUER error on many websites

When trying to access many popular websites with Firefox on my Fedora 43 installation, I am greeted with a security warning page with the SEC_ERROR_UNKNOWN_ISSUER error. … (read more)

When trying to access many popular websites with Firefox on my Fedora 43 installation, I am greeted with a security warning page with the SEC_ERROR_UNKNOWN_ISSUER error. For most of these websites I can simply accept and continue, but HSTS-only sites will not permit this.

Affected websites include but are not limited to (based on exceptions in the certificates section of Firefox settings):

Any help in resolving this is appreciated.

Solved Archived 5 172

Firefox VPN

Madam/Sir Please let me know if Firefox VPN is now made available for installation for Indian subscribers. I am aware that Firefox may not have a server in India,as per … (read more)

Madam/Sir

Please let me know if Firefox VPN is now made available for installation for Indian subscribers.

I am aware that Firefox may not have a server in India,as per our laws.

            Thanking You,
               Viraj
Solved Archived 5 257

Perte de touts les marques page.

Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss… (read more)

Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss was due to a CCleaner cleanup using their latest update. After the data was lost, I tried running another CCleaner cleanup, but this time it didn’t delete the bookmarks. So I honestly have no idea how this could have happened. These were bookmarks I had saved over many years... It’s a disaster.

PLZ Help

Solved Archived 5 241

I get pictures every day from microsoft one drive, now when I click on them I get a blank screen

I am 81 years old, ad not a tech genius, but I can no longer access my memory photos that microsoft one drive sends me every day. It did work before, but now I get a bla… (read more)

I am 81 years old, ad not a tech genius, but I can no longer access my memory photos that microsoft one drive sends me every day. It did work before, but now I get a blank screen. Microsoft help tried the edge system, and the pictures came up, but on firefox, I now get a blank screen. I do not want to change browsers

Solved Archived 5 260

Freshservice login error

Hello Since couple of days i cant login to Freshservice via firefox browser, on my Windows machine, my MacBook, My Windows 365 Cloud PC. As soon as i try to login i get t… (read more)

Hello

Since couple of days i cant login to Freshservice via firefox browser, on my Windows machine, my MacBook, My Windows 365 Cloud PC. As soon as i try to login i get the and error without any explanation.

I have clear cache, cookies, reinstall Firefox from scratch but still the same issue. On any other browser i could login normally.

Please help Lukas

Solved Archived 5 73

Shortcuts Row(s) Disappeared

When v143 was released something happened to the shortcuts row(s). Regardless of refreshing efforts, rolling back versions, and searching the forums, there's no way to co… (read more)

When v143 was released something happened to the shortcuts row(s). Regardless of refreshing efforts, rolling back versions, and searching the forums, there's no way to consistently get the shortcuts back. Sometimes they appear with a new browser instance, sometimes they don't. They don't appear with new tabs, and they don't stay when they do appear with a new browser. Grrrr. Please restore the shortcuts!

Solved Archived 5 109

Bookmarks not working

My bookmarks toolbar is showing, but it's empty. All of my bookmarks are gone. I went to a websites and attempted to add it to my bookmarks toolbar, but Firefox failed t… (read more)

My bookmarks toolbar is showing, but it's empty. All of my bookmarks are gone.

I went to a websites and attempted to add it to my bookmarks toolbar, but Firefox failed to add it to my toolbar.

Solved Archived 5 313