Showing questions tagged:

Old PC emails

I have a new PC. After installing Thunderbird onto my new PC, emails from my old PC are not there. Can these be recovered? I have a copy of my old PC hard drive files bu… (read more)

I have a new PC. After installing Thunderbird onto my new PC, emails from my old PC are not there. Can these be recovered? I have a copy of my old PC hard drive files but not the actual PC. Thanks Jim Ferrier

Solved Archived 9 104

How do I import add-on from file using Thunderbird online? The file browser shown is not my Chromebook's locally saved files.

Hello, I need to import MBOX file from Google Takeout. When I import the Import Export Tools add-on from file, the file browser shown is not my Chromebook's locally saved… (read more)

Hello,

I need to import MBOX file from Google Takeout.

When I import the Import Export Tools add-on from file, the file browser shown is not my Chromebook's locally saved files.

How do I install the add-on?

Best, Antonio

Solved Archived 8 90

Tired of Apple mail, want to install Thunderbird 78.14.0 on my mac mini

Tired of Apple mail, want to install Thunderbird 78.14.0 on my mac mini. Am running Yosemite 10.10.5. I can see access to the files on this site but need an installer to … (read more)

Tired of Apple mail, want to install Thunderbird 78.14.0 on my mac mini. Am running Yosemite 10.10.5.

I can see access to the files on this site but need an installer to load to system.

Am familiar with unix can work off a console but am not a programmer, wouldn't know one end of a compiler from the other.

Can you point me in the right direction?

Solved Archived 8 179

Failed To Import From Outlook 2003 To Thunderbird

Hi, I’m trying to move from Outlook 2003 to Thunderbird 115.12.2 (64-bit). Using the import wizard fails. Tools > Import select Import From Outlook and the following m… (read more)

Hi, I’m trying to move from Outlook 2003 to Thunderbird 115.12.2 (64-bit). Using the import wizard fails. Tools > Import select Import From Outlook and the following message appears. “Either there is no default mail client or the current mail client can not fulfil the message request”. I’m taken back to the Import from screen with the addition of a red panel with “No Profile Found” on it. Outlook 2003 is the default e-mail client, checked more than once. I’m trying to migrate to thunderbird so I have no account setting, thinking they would be imported. My pst’s files have been moved to a directory on a different partition to the Outlook programme, tried creating a dummy profile using default Outlook storage and still fails. I’ve looked at converting pst files to mbox, but this doesn’t see to include the account settings. But I could add them manually or I can not import the mbox files or directory structure into Thunderbird. I’ve been messing around trying other things but nothing works. Internet searches, Thunderbird forum searches suggests solutions but all fails and the steps don’t match Thunderbird menu, etc in many cases. I’m stuck. Can anyone give any advice on how to migrate from Outlook 2003 to Thunderbird. Tools, Add-Ins or manual methods, anything just to get me up and running. PS I’ve two pst files, one is the default main Outlook.pst and the second a secondary store I created in the folders of Outlokk called Store.pst, beside the none default storage location everything else is standard for Outlook and Thunderbird.

Solved Archived 7 427

Extension appears to be corrupt

Hi, There many extensions such as: https://addons.mozilla.org/en-US/firefox/addon/search-on-imdb-context-menu/ that say when trying to install: Installation aborted becau… (read more)

Hi,

There many extensions such as:

https://addons.mozilla.org/en-US/firefox/addon/search-on-imdb-context-menu/ that say when trying to install:

Installation aborted because the add-on appears to be corrupt.

I am using Firefox Developper Edition, with extensions.langpacks.signatures.required set to false.

This addon, after download, installs fine as a temporary addon.

How can I install it permanently?

Thanks.

Solved Archived 7 702

Import tools grayed out even after installing Add-on as suggested

Installed Tbird Installed Import/Export Add-On Went to Tools > Import/Export and all Import items are grayed out. Also could not create a new file: File > New > … (read more)

Installed Tbird Installed Import/Export Add-On Went to Tools > Import/Export and all Import items are grayed out. Also could not create a new file: File > New > Folder. Nothing under "All Folders"

Maybe that is why I can't import? Thanks for any help, John Windows 7 Desktop Currently using: Windows Live Mail 2012

Solved Archived 7 202

failed to check for update

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10. I have been able to manually i… (read more)

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10.

I have been able to manually install the latest version by installing it over the top of my current install, how can I fix the error to be sure that my browser will auto update?

Thanks

Solved Archived 7 212

Firefox install on external drive

Is it possible to install Firefox (or at least the profiles) onto an external SSD (i.e., not the C: drive)? If so, how? Note: this is not about migration/backup/recovery … (read more)

Is it possible to install Firefox (or at least the profiles) onto an external SSD (i.e., not the C: drive)? If so, how?

Note: this is not about migration/backup/recovery of profiles. Nor is it about where files are downloaded by default.

Windows 11 is consuming nearly all of the C: drive. I badly need to get Firefox (and later Thunderbird) onto my E: drive. I further note that the installer gives no options whatsoever as to the destination drive.

Most of the help I've found on the web is clearly outdated.

Thanks. jt

Solved Archived 7 757

400 error after I changed a password

Hi. I love Thunderbird! But I cannot use a Gmail account. It all started when I changed the underlying password for my Gmail account (for routine security). I changed the… (read more)

Hi. I love Thunderbird! But I cannot use a Gmail account.

It all started when I changed the underlying password for my Gmail account (for routine security). I changed the password too on my Thunderbird client for SMTP and IMAP.

But then it popped up with: https://accounts.google.com/v3/signin/identifier?app_domain=http://localhost& [etc]

it keeps giving me this message:

"400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

I've tried to read online what's going on. I've deleted the account and tried to set up again, and closed Thunderbird. It keeps doing this. I've checked Google settings ... nothing untoward. It doesn't have a link to Thunderbird still.

What can I do?

Thanks, Dan

Solved Archived 7 959

CAN NOT find the file path location of Firefox.exe application.

Hello, James here. I CAN NOT find the Firefox application file location. There is no option to show file path upon right click of the desktop icon and I can not locate it… (read more)

Hello,

James here. I CAN NOT find the Firefox application file location. There is no option to show file path upon right click of the desktop icon and I can not locate it in File Explorer. I have done an entire (C:) drive search and turned up nothing. C:\Users\(username)\AppData\Local\Mozilla Firefox does not exist in my file system. I am at a loss here and it's driving me bonkers!

Solved Archived 6 2700

use work/school microsoft account with Thunderbird

Microsoft is telling me I need to open a ticket with Thunderbird while I work to address the problem with my microsoft tenet. Basically, I don't seem to be able to get an… (read more)

Microsoft is telling me I need to open a ticket with Thunderbird while I work to address the problem with my microsoft tenet. Basically, I don't seem to be able to get any of the member accounts on my tenet to be able to use thunderbird with their organization email account. Any tips from Thunderbird would be helpful.

I have been able to set up thunderbird for the Admin email for the tenet and it is working.

I just can't seem to get the Microsoft settings right for the other email addresses in the tenet to be able to use any email client other than Outlook.

Solved Archived 6 844

ATT.net

I've been accessing ATT.net along with gmail.com for years now. Every once in a while, ATT don't accept my login password? Error message reads: "Login to server inbound.a… (read more)

I've been accessing ATT.net along with gmail.com for years now. Every once in a while, ATT don't accept my login password? Error message reads: "Login to server inbound.att.net with username pennsynut@att.net failed." And when I "enter new password" with the password from ATT.net, it still don't accept it. I vaguely remember doing something with ATT.net years ago. But why does it keep doing this "login failed"? I ask because if I wait a day, it will re-insert itself. When I check passwords in TB for ATT.net. All it shows is "mailboxc//(mailbox://). The gmails show smtp, imap & oath. But ATT only shows that one. ? How do I get the other passwords in there?

Solved Archived 6 370

Can I use Microsoft® Skypeᵀᴹ chats in Thunderbirdᵀᴹ?

I want to manage, send and receive Skypeᵀᴹ messages and calls in Thunderbird. Is it possible? And is possible to chat privately with a Thunderbirdᵀᴹ address, similar to … (read more)

I want to manage, send and receive Skypeᵀᴹ messages and calls in Thunderbird. Is it possible? And is possible to chat privately with a Thunderbirdᵀᴹ address, similar to peer-to-peer private chats?

Solved Archived 6 52

TB gui completely broken

Hi all. I had a hard drive failure and managed to mostly clone the old drive to a shiny new one. There were errors logged during the clone and TB appears to be a victim o… (read more)

Hi all. I had a hard drive failure and managed to mostly clone the old drive to a shiny new one. There were errors logged during the clone and TB appears to be a victim of those errors.

Win 11 x64.

When I launch TB I get the icon on the taskbar but no main screen. If I hover over the icon I see a small box with the TB logo top left where you’d expect it, and Home next to it. Clicking it has no effect. TB appears to be functioning because new emails are being filtered according to the Rules, as witnessed on my phone.

I tried reinstalling 115.11.1 with no change. So obviously somethings fubar with my profile. What is the best way to proceed? Obviously I’d like to avoid having to set up all my email accounts plus the associated rules etc if it’s possible. I use IMAP if it’s relevant.

Thanks in advance, Tony

Solved Archived 6 58

Importing address lists

Exported address books and lists from 115.12.1 (32 bit) on W8.1, importing to 115.11.1 (64 bit) on W11. Importing a named list into personal address book works - but the… (read more)

Exported address books and lists from 115.12.1 (32 bit) on W8.1, importing to 115.11.1 (64 bit) on W11.

Importing a named list into personal address book works - but the list itself is lost; they all go into one big address book. If I choose Create a new folder they all go into that - but again I've no list name, I can't write a message to the list like I used to be able to.

I can select New Mailing List, give it a name, but now I seem to have to enter each one individually, I see no way to paste in a list.

What am I doing wrong please?

Solved Archived 6 116

File not downloaded: Potential security risk - Allow download don't work

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download an… (read more)

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download and the file downloaded can't be opened.

Thanks!

Solved Archived 6 121

Porting Thunderbird PC to Mac

I'm porting Thunderbird from my W-10 PC to a new Mac. I tried some things and found help on the net. Heere are the steps I took: WHAT DOESN'T WORK (but I did): Removed in… (read more)

I'm porting Thunderbird from my W-10 PC to a new Mac. I tried some things and found help on the net. Heere are the steps I took:

WHAT DOESN'T WORK (but I did): Removed installed Profiles folder and saved on desktop. Transferred PC Profiles folder to same place in Mac.

Deleted PC folder from Mac. Replaced Mac Profiles folder had previously moved. Deleted installs.ini and profiles.ini Started Thunderbird which created new profiles in Profiles folder.

WHAT SHOULD WORK BUT DIDN'T (after above): Removed new contents of Profiles folder. Transferred contents of PC Profiles folder to Profiles folder on Mac. Got the following message: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."

What did I do wrong? Do I need to uninstall Thunderbird and reinstall? Would that solve problems?

Thank you.

Solved Archived 6 251

cardbook addon to tb supernova and how do i now find my address books

I have downloaded the addon cardbook. Now, how do i find my old address books that existed prior to the addon? Please do not leave a single step out on how to migrate … (read more)

I have downloaded the addon cardbook. Now, how do i find my old address books that existed prior to the addon? Please do not leave a single step out on how to migrate back or forward or what ever i have to do to get my old tb moved to the new cardbook tb supernova. Thank you.

Solved Archived 6 169

Can't import vcard version 3 into address book

I exported my contacts from my web-based ISP's email as a VCARD.vcf (version 3) file - which is the only option my ISP provides for exporting contacts - but when I try to… (read more)

I exported my contacts from my web-based ISP's email as a VCARD.vcf (version 3) file - which is the only option my ISP provides for exporting contacts - but when I try to import that file into Thunderbird's Address book, none of the fields are populated.

Solved Archived 6 180

Cannot locate Thunderbird profile folder on Windows 11

I'm trying to move Thunderbird to a new PC. Both PC's are running Windows 11. I've followed the instructions for locating my profile. According to "Troubleshooting Inf… (read more)

I'm trying to move Thunderbird to a new PC. Both PC's are running Windows 11. I've followed the instructions for locating my profile. According to "Troubleshooting Information" my profile is supposed to be located at "C:\Users\photo\AppData\Roaming\Thunderbird\Profiles\k6i7koof.default-release\Mail\Local Folders". When I click on the "Open Folder" button, I receive an error message that the folder does not exist. When I try navigating to the folder manually, I can not find a "Thunderbird" folder under "AppData\Roaming". I've selected "Show Hidden Files/Folders" under Windows Explorer. I know my profile exists because I can access a set of Local Folders when I'm in Thunderbird. I'd really like to move those folders over to my new PC. Any help to find the profile folder will be much appreciated.

Solved Archived 6 1818