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SaveFrom.net Helper

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program … (read more)

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program name shows as an extension on the bar at the top of the Firefox page.

I cannot delete it. If I delete it once it reappears next time I load Firefox. The extension does not show up in add ons and extensions in Tools Firefox.

I have read an earlier reply that suggests delete Firefox and reinstall Firefox and that will get rid of it.

However, I am not anxious to try that as over time I have already extensions ad add ons and other customisation of Firefox, including all my bookmarks and I don't want to lose these and start again.

So here is my question. As the program is deleted and as their extension does not show up in Tools and then adddons, can I assume that the existence of the program name as an extension on one of the title bars at the top of Firefox is just an irritation and that this SaveFrom program cannot in any way add or do anything to my computer?

I can then live with it rather than deleting Firefox and starting again.

I would be so grateful for your help.

Thank you.

Asked by avwood 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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"PRINT PREVIEW" is gone !!!

The "PRINT PREVIEW" option I have found under the "FILE" drop down is GONE!!! I Please tell me HOW to get it back (or at least find it somewhere else)! I absolutely DEPE… (read more)

The "PRINT PREVIEW" option I have found under the "FILE" drop down is GONE!!! I Please tell me HOW to get it back (or at least find it somewhere else)! I absolutely DEPEND on this function for processing orders and printing packing slips !!!!

This is NOT an improvement for me!!! This is absolutely horrible!

Asked by timestreasures 1 year ago

Answered by cor-el 1 year ago

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Unresponsive links

Go to this page... https://electronics.howstuffworks.com/prepaid-cell-phones.htm Click on any of the links embedded in the text, such as _United Press International, TCM… (read more)

Go to this page... https://electronics.howstuffworks.com/prepaid-cell-phones.htm

Click on any of the links embedded in the text, such as _United Press International, TCM Net, Wireless Guide_. No response.…

EDGE and Chrome have no issue with these links.

Asked by borate 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Drop-down menu not offering options to make selection

Hi, I'm having a really strange problem. I'm using Firefox on WIN 11 with my new LG laptop. When I access a website's drop-down menu, it does not offer me options that I … (read more)

Hi,

I'm having a really strange problem.

I'm using Firefox on WIN 11 with my new LG laptop.

When I access a website's drop-down menu, it does not offer me options that I can make a selection.

I know that it's missing the 2 options - because when I try it on other PCs - it works fine. So the behaviour is different (and works) on other computers.

And the stranger thing is; it also does not offer the options when I tried it with Chrome and Edge.

I tried clearing the history and cache - and it still gives the same behaviour.

I called the Tech Support of the website - and they said it's clearly a problem with my specific PC. I would tend to agree with them - because I can access their site without any issues on other PCs.

I can't figure out what's in common amongst the 3 browsers I tried on this LG laptop. The only thing I found in common is this laptop!

Any ideas - any thing I can try next? Really driving me nuts...  :)

mjl

Asked by mjl 10 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Firefox clipping and distorting media from SoundCloud sampling in background...

Hi Firefox, An outsider called Seburo closed a very important thread, fooling around about where to find help doing nothing to fix the issue. I am adressing to the ones… (read more)

Hi Firefox, An outsider called Seburo closed a very important thread, fooling around about where to find help doing nothing to fix the issue. I am adressing to the ones who can send this issue to Firefox (seems it closed the ways to reach for some users or issues and that's such a shame for such a corporation!) please send this below to the ones who can upgrade at least the nightly version.

Here is the issue in the sample: https://drive.google.com/file/d/1MrT9y43yrHwF5wgrUALd7m_UaumwQYKv/view?usp=sharing

Take note that it doesn't matter if its with addons or not, nor beta/nighly versions. It matters only this site (SoundCLoud) while switching windows or turning off the screen (Android 11). Also it doesn't allow activation of third party equalizer apps, that on other sites like online radios or YT are woking! Same problem on other/older Xperia or Android 11 devices! Only problem in Firefox (needed/used most because of addons!)...

Thank you in anticipation!

Asked by AlexFirefox 1 year ago

Last reply by Paul 1 year ago

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We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message We are sorry, but you do not have access to Google Maps. Please con… (read more)

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message

We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

Is this a FireFox muck up or what?

Asked by Bill 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Unable to access website

I use the site Word Hippo (an online thesaurus and Word tools website) regularly but cannot open this site on Firefox. However it opens on Chrome which seems very strange… (read more)

I use the site Word Hippo (an online thesaurus and Word tools website) regularly but cannot open this site on Firefox. However it opens on Chrome which seems very strange.

Asked by Pooh Bear 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Can't resolve recurring 404 error, also Firefox start up requires 'New session' every time.

2 issues. 1) Have used Firefox for years on Windows 10 on a laptop. For the last 2 months I have had great difficulty signing in to do online banking with Bank of Montr… (read more)

2 issues. 1) Have used Firefox for years on Windows 10 on a laptop. For the last 2 months I have had great difficulty signing in to do online banking with Bank of Montreal (BMO). I get a lot of 404 error messages. Clearing the cache and history works occasionally, but not consistently. I do not have this problem when I use Chrome and I do not have this problem with any other site. This is really frustrating and inconvenient because it is so inconsistent and yet so important. 2) For the last month, every time I start Firefox I get a message telling me Firefox was unable to find previous settings and I have to select 'Start new Session' as it seems unable to restore itself otherwise. Any ideas? Thanks in advance.

Asked by mannlett4 12 months ago

Last reply by mannlett4 11 months ago

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Some sites won't load

Several sites I use (Yahoo, American Thinker) and occasionally other random sites won't load when I use your Add-Ons Privacy Badger, and Ublock. I get server can't be rea… (read more)

Several sites I use (Yahoo, American Thinker) and occasionally other random sites won't load when I use your Add-Ons Privacy Badger, and Ublock. I get server can't be reached errors. I use ESET as my security app. Suggestions?

Asked by kuma1947 1 year ago

Last reply by FredMcD 11 months ago

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Primary Language

Firefox recently changed my primary language on ALL WEBSITES from English to French. I've tried to reset default language to English using Options>Language but it does… (read more)

Firefox recently changed my primary language on ALL WEBSITES from English to French. I've tried to reset default language to English using Options>Language but it doesn't make the change. I've refreshed Firefox. I've removed both French and English as primary language and then chosen English again. Nothing works. Thanks for assistance.

Asked by larrykirsch 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Missing symbol button

How can i get to see back the symbol button that were missing in some website in my phone? For example in animixplay.to website the start button,fast forward button,the q… (read more)

How can i get to see back the symbol button that were missing in some website in my phone? For example in animixplay.to website the start button,fast forward button,the quality symbol button ,etc are missing..it suppose to have the symbol button like the picture..

Asked by A2112 1 year ago

Answered by Paul 1 year ago

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Cannot connect to Microsoft Communty or Microsoft Account

All of a sudden today I am unable to connect to the Microsoft Community https://answers.microsoft.com/en-us/ and to my Microsoft Account https://account.microsoft.com/pri… (read more)

All of a sudden today I am unable to connect to the Microsoft Community https://answers.microsoft.com/en-us/ and to my Microsoft Account https://account.microsoft.com/privacy/. I can connect with Edge but not FF 95.0. It seems according to the MS Forum that I am not the only one with this problem. Please see screenshots of what I and others are getting.

Asked by new_aged2perfection 1 year ago

Answered by Paul 1 year ago

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Firefox 52-x error "Access Denied You don't have permission to access...this site...on this server. Reference#...

This error shows from all latest version, going back as far as version 52, whenever I click to check out on some shopping websites, like Costa.co.uk and currys.co.uk. For… (read more)

This error shows from all latest version, going back as far as version 52, whenever I click to check out on some shopping websites, like Costa.co.uk and currys.co.uk. For troubleshooting purposes, I copied a portable Firefox setup and added a gift card and filled in my email address on Costa website: https://gifting.costa.co.uk/home/gift-card/thank-you-little-gc.aspx I clicked to check out, but the error page shows instead of allowing me to proceed to payment. Clearing cookies/history, disabling, add-ons/running Firefox in troubleshoot mode, updating to newer Firefox doesn't solve the problem. I tried troubleshoot mode, deleting all add-ons, re-setting all about:config settings to default, but no avail. I tried deleting misc files and folders from Firefox directories and noticed that the problem is caused by: "content-prefs.sqlite" and "prefs.js", but after deleting those files or the profile folder, the error doesn't show on first load, but if I try a second time after clearing history, the error message starts showing again. The site loads next page only if I delete the data folder or use a fresh install with no add-ons/configurations. This didn't used to happen. I spent a lot of time setting up my Firefox so don't want to start over.

How can I solve this issue?

Asked by hmp 11 months ago

Last reply by hmp 11 months ago

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Cannot load outlook mail on firefox

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’v… (read more)

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’ve tried refreshing the page multiple times, clearing all cookies, restart my old lab top. Still, the same something went wrong messages. Please assist. Thank you.

Asked by htxtrantran_n 9 months ago

Last reply by James 9 months ago

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How To Delete An Autofill Address On Mobile?

Hey, so, there is an issue I've been facing. There's a site I've visited a few times on mobile and stopped using a bit ago, but the thing is no matter what I do, it keeps… (read more)

Hey, so, there is an issue I've been facing. There's a site I've visited a few times on mobile and stopped using a bit ago, but the thing is no matter what I do, it keeps popping up as an autocomplete when I'm typing in the search bar. This only happens on the mobile version of Firefox, it doesn't pop up on the desktop version even though they are synced together, and no matter what I Google, it keeps showing me the instructions to delete autofill entries on the desktop browser. Literally nothing comes up for the android version, or any mobile version at all. Please help, this is exceptionally frustrating.

Asked by CorndogCrusader 6 months ago

Answered by David 6 months ago

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Facebook

Why in this browser only Facebook shows pages like this instead of the normal dark mode? This problem does not exist in other browsers, it only happens on Facebook … (read more)

Why in this browser only Facebook shows pages like this instead of the normal dark mode? This problem does not exist in other browsers, it only happens on Facebook

Asked by bosman280 1 year ago

Last reply by Paul 1 year ago

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Web pages do not resolve

There has been a sudden failure to resolve the graphics of websites I attempt to access in Firefox. I am using a Galaxy tab S2 with android 5.0.2. Any attempt to view a w… (read more)

There has been a sudden failure to resolve the graphics of websites I attempt to access in Firefox. I am using a Galaxy tab S2 with android 5.0.2.

Any attempt to view a website which uses graphics produces a few blocks of colour and maybe some black dots where the text is meant to be. This is a sudden change in performance. I don't get the same problem on other android devices or with windows 10.

Repeated uninstall / reinstall cycles have not improved matters. Firefox nightly produces the same result. It is possible that there is some incompatibility with a recent Guardian (newspaper) beta installation but that has been replaced with the stable public version without any improvement in Firefox performance. There are no associated crash reports.

Can anyone offer any assistance in diagnosing what is going on and correcting the problem please

Asked by mmp144 1 year ago

Answered by Paul 1 year ago

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Websites not recognizing Firefox

I keep getting a message that my browser is not updated. I am using Firefox 95 on Windows 10. Both should be compatible. Two of the websites are Yahoo mail and Chase (ban… (read more)

I keep getting a message that my browser is not updated. I am using Firefox 95 on Windows 10. Both should be compatible. Two of the websites are Yahoo mail and Chase (bank). I have reset the default user agent as the article states (nothing needed to be changed): https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox.

I also disabled all add-ons, but that did not help. Not sure what to do from here. This just recently started (maybe 2-3 months ago).

Asked by ldcrrn 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago