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  • Archived

MacOS Ventura update to MacOS Sonoma caused Thunderbird to stop working - related to icloud?

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process… (read more)

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process to create an app-specific password. After the MacOS upgrade, that process was no longer available. Apple switched to 2 Factor Authentication, which is apparently different and incompatible with 2sv. The other websites and applications on my iMac have already switched to 2fa, and I'm not sure I can have both methods active on the same computer (but I've asked, Apple, anyway).

Is there a recent change in Thunderbird that would allow me to use 2fa instead of 2sv to access Thunderbird?

I have many years worth of emails in Thunderbird that I can no longer access. I can see the directory structure, and some of the email lists, but not the content.

Thanks for the help!

Asked by Ray Johnston 1 year ago

Last reply by Wayne Mery 4 months ago

  • Solved
  • Archived

Place / configure TB 115's main window's menu bar ABOVE the button toolbar

Hi, In TB 102 the menu toolbar was still above the button toolbar, if I am not mistaken. In TB 115 this seems to have changed... I could not find a way to customize it b… (read more)

Hi, In TB 102 the menu toolbar was still above the button toolbar, if I am not mistaken. In TB 115 this seems to have changed... I could not find a way to customize it back as it was. Pointers anyone ? Thank you.

Asked by Cbhihe 1 year ago

Answered by david 1 year ago

  • Archived

Grid lines (or "zebra striping") in Message list view?

In Thunderbird 115 (Supernova) is there a way to configure the Message list view so that it has grid lines, or "zebra striping"? I find it easier visually to look at. T… (read more)

In Thunderbird 115 (Supernova) is there a way to configure the Message list view so that it has grid lines, or "zebra striping"? I find it easier visually to look at.

Thanks!

Asked by forrie1 1 year ago

Last reply by dvdsom23 1 year ago

  • Archived

ver 115.2.2 (32-bit) I can't read the preview window or emails. Everything is in a gigantic font on external display

My thunderbird just upgraded to 115.2.2 (32-bit) - my windows is 64-bit - but I can't read the preview window or emails. Everything is in a gigantic font so I see only 2 … (read more)

My thunderbird just upgraded to 115.2.2 (32-bit) - my windows is 64-bit - but I can't read the preview window or emails. Everything is in a gigantic font so I see only 2 lines at a time in both the main email edit screen and the preview screen. I tried changing it to Calibri 12 in Settings (it was Calibri 17) but that makes no difference. I also don't like that I have to go through File menu now to get messages for just one account. Is there a way to downgrade back to my old version? I guess that would be 115.2.1. Thank you!

Asked by valarcher 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Thunderbird 115 - Not opening to Last message

Hi all, Just upgraded to Thunderbird 115(from the last Non beta version). I have multiple email accounts. When I click to the inbox off one of my gmail accounts it doe… (read more)

Hi all,

Just upgraded to Thunderbird 115(from the last Non beta version).

I have multiple email accounts.

When I click to the inbox off one of my gmail accounts it does not display to the last message received. Thunderbird opens to a message about 1/4 up into my inbox.

I have a second gmail account and this behavior does not occur.

I'm sure its a easy fix, I just can't figure it out .

James

Asked by hjauman 1 year ago

Last reply by tom427 12 months ago

  • Archived

115 breaks IMAP folder hierarchy rendering Thunderbird unusable (gmail account)

Most of my work life is in email. Over 25 years (starting with Mulberry) I have built up a custom IMAP folder hierarchy that makes work manageable, but Thunderbird 115 ha… (read more)

Most of my work life is in email. Over 25 years (starting with Mulberry) I have built up a custom IMAP folder hierarchy that makes work manageable, but Thunderbird 115 has broken this, now displaying nested subfolders at the top level sorted alphabetically. See the images for before and after. For example, there are now three "Administrative" folders that were formerly classified under superordinate folders for my roles as lab leader, graduate program chair, and departmental faculty member. Persons who used to be in Colleagues or Students subfolders are now at top level. Inexplicably, a few folders retained their hierarchy but most are flattened out. Now I need to scroll through hundreds of folders (have not counted recently but in the late 2000's I had over 500.)

I was able to revert to 102.14 using backups, but will be stuck with this version for the rest of my career unless Thunderbird fixes these problems. Thunderbird is so important to me that I make an automated monthly donation to the project, but will have to cancel if this is not fixed.

If anyone has found a work around please LMK. And Thunderbird team, please acknowledge and LMK whether this will be addressed or are IMAP users left behind?

Thanks, Dan Suthers

Asked by Dan Suthers 1 year ago

Last reply by gd_smth 1 year ago

  • Archived

Hamburger menu "Font Size" not working

In Thunderbird 115.3.1, when I click on the Hamburger menu (3 horizontal lines), there is a "Font Size" option, but it does not do anything. Clicking + or - or trying to… (read more)

In Thunderbird 115.3.1, when I click on the Hamburger menu (3 horizontal lines), there is a "Font Size" option, but it does not do anything. Clicking + or - or trying to type in new font size - nothing works. Why?

Asked by escape2music 1 year ago

Last reply by Toad-Hall 11 months ago

  • Archived

Duplicates in TB 115 on IMAP accounts in both the inbox and sent folder

I'm having an issue that's related to 115 as I didn't have this problem on 102. This is also not related to gmail, live.com, icloud or other exchange accounts, only my I… (read more)

I'm having an issue that's related to 115 as I didn't have this problem on 102. This is also not related to gmail, live.com, icloud or other exchange accounts, only my IMAP accounts are having this problem. I have it set to a unified folder and I display both sent and inbox in the thread. Some of the items in the inbox show twice and some, if not most of the items in the sent folder on the thread show twice as well.

Asked by chunnel 1 year ago

Last reply by chunnel 1 year ago

  • Archived

superhuge message display

The upgrade 115.3.1 (32-bit) is unsatisfactory to many people. For me, the worst part is the superhuge message display. I can't seem to be able to reduce the size/font o… (read more)

The upgrade 115.3.1 (32-bit) is unsatisfactory to many people. For me, the worst part is the superhuge message display. I can't seem to be able to reduce the size/font of the displayed message. Other people seem to have the same problem on your "help" site. This kind of display makes it impossible to skim a major part of a message before deciding whether to open it or not. Can you please tell me if this can be fixed and/or if I can get back to the prior version of Thunderbird? I support Mozilla and Thunderbird, but this is the first time I'm really disappointed by an update. Sincerely, Jane [removed phone# and email from public support forum]

Asked by Jane Burbank 1 year ago

Last reply by Jane Burbank 1 year ago

  • Archived

Thunderbird stopped sending emails - timeout to smtp.twc.com

Two days ago Thunderbird no longer would send emails (been using it without problems for 7 years) I have read all the previous posts on this. Tried sending emails after d… (read more)

Two days ago Thunderbird no longer would send emails (been using it without problems for 7 years) I have read all the previous posts on this. Tried sending emails after disabling firewall and Malwarebytes without success. I can receive emails sent from my Spectrum email account (still works). I can send emails from my iPhone using the identical Outgoing Server Settings. The settings are in the screenshot. Also downloaded the latest version of Thunderbird today. Didn't fix it. To get around the problem right now is I am composing my emails (IMAP), saving them in my drafts and then sending them from my iPhone.Any ideas? Thank you!

Asked by lgarner1954 1 year ago

Last reply by lgarner1954 1 year ago

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  • Archived

It Starts Up; It Downloads Mail; BUT There's Nothing There!

As I just said: It tells me that there's Stuff downloading, but NOTHING shows up. [See attachment; [T-BIRD-01.png]; this may make a reply to this rather difficult]. How… (read more)

As I just said: It tells me that there's Stuff downloading, but NOTHING shows up. [See attachment; [T-BIRD-01.png]; this may make a reply to this rather difficult]. How do I get the lists back.

Thankx [I'll be checking back]

The Gray Cat << tmc@att.net >>

Asked by The Gray Cat 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Solved
  • Archived

Stop threading, ditch 'Correspondents' and arrange all emails in descending date order

Many times now, I have needed to change folder views to 'Unthreaded', ditch 'Correspondents' in favour of 'From' and 'Recipient' and arrange my emails in descending date … (read more)

Many times now, I have needed to change folder views to 'Unthreaded', ditch 'Correspondents' in favour of 'From' and 'Recipient' and arrange my emails in descending date order. Every time I create a new folder, I need to go through the same routine. Every time I download a new version of Thunderbird, all my folders are changed back to 'Threaded' and 'Correspondents' and are in Ascending date order, so I have to go through the whole process again. What I need is a simple 'global' setting in a menu, so that I can change the settings for ALL my Thunderbird folders in a simple series of clicks, without needing to go to each folder every time. Better still would be a 'once for all' fix that would prevent Thunderbird changing my settings every time I download a new version. There must be thousands of Thunderbird users who share my frustration with what is lotherwise an excellent email program. Please fix it!

Asked by blackberrylane.co.uk 1 year ago

Answered by Toad-Hall 1 year ago

  • Archived

The "Move To" box on TB115 Does Not Work Properly

After I've read a message, if I click on the "Move To" box on the TB115 menu bar, as expected, I get a dropdown with my folders and subfolders. But if I then click on one… (read more)

After I've read a message, if I click on the "Move To" box on the TB115 menu bar, as expected, I get a dropdown with my folders and subfolders. But if I then click on one of the folders in the dropdown, nothing happens! The only way I can move a message into a folder is to display the folder I want on the lefthand panel and then drag the message into it. This problem developed only after I started using TB115.

Asked by LouH 1 year ago

Last reply by mpkelley 1 year ago

  • Archived

Thunderbird 102.13.0 and Exquilla

Hello, I upgraded this morning TB to the latest version 102.13.0 but my account on office 365 is not working properly. I cannot forward messages anymore and the messages … (read more)

Hello, I upgraded this morning TB to the latest version 102.13.0 but my account on office 365 is not working properly. I cannot forward messages anymore and the messages that I send have no content.

I am using Exquilla for Microsoft exchange and there is something definitely wrong since the upgrade was done.

Can you support urgently?

Best regards,

Fadi

Asked by fkhoneis 1 year ago

Last reply by Wayne Mery 1 year ago

  • Solved
  • Archived

Supernova 115* How to reduce the spacing in the Message Header area.

The 'Message Header' is the area above where the message content of an opened email is displayed. It typically contains a set of buttons - Reply, Forward, Archive, Junk, … (read more)

The 'Message Header' is the area above where the message content of an opened email is displayed. It typically contains a set of buttons - Reply, Forward, Archive, Junk, Delete and More It shows From, To, Subject and Date It may show other information depending upon settings and type of email.

Do you find the spacing between eg: the 'From' line and the 'TO' line is too much? Do you want to reduce this gap? If yes, then the following information may solve your problem.

Asked by Toad-Hall 1 year ago

Answered by Toad-Hall 1 year ago

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  • Archived

Message Body disappeared on 115.3.1 -- Can only see headers on 1 of 2 accounts. The other account is fine. POP & viridio is the email provider. Same problem happened in 102 but reversed (account 2 was fine, account 1 is not)

Hi, My Thunderbird auto updated this afternoon to 115.3.1 . Now I am only seeing message headers. The body of the messages has disappeared. I'm not seeing anything o… (read more)

Hi,

My Thunderbird auto updated this afternoon to 115.3.1 . Now I am only seeing message headers. The body of the messages has disappeared. I'm not seeing anything on the bottom half of the screen, not even the message tool bar where you can delete, reply, etc..

Strangely -- the very same thing happened to me six months back with a secondary account, but my primary account was unaffected. So I was using the email interface with one email address (same domain name) which worked fine, while the secondary one only showed headers, and not the actual messages.

NOW-- after this download, the secondary email address account is showing both the headers and the messages, while my primary account is only showing the headers.

PLEASE HELP. Posted here six months ago for the previous time but never got any solution to the problem then. Just lived with it, as it was a secondary email address, but I will have to leave Thunderbird if I can't get the primary address showing actual messages soon.

Thanks in advance for your help!

Zach

Asked by zlevy 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Solved
  • Archived

TB 115 Customizations

Re: userchrome.css It appears only part of my userchrome file affects customization in latest release (115). Q: Is there any information on how to do customizations fo… (read more)

Re: userchrome.css It appears only part of my userchrome file affects customization in latest release (115).

Q: Is there any information on how to do customizations for the following specific items: 1. message pane grid lines, 2. message row alternating colors 3. thickness of all pane splitters?

Thanks for any leads....

Asked by Brant Mercer 1 year ago

Answered by Wisewiz 1 year ago