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Auto billing??

I got a bill for Mozilla on my PayPal. PayPal says it’s an auto billing. I didn’t sign up for anything like that from Mozilla. If I want a Mozilla service, I’d like to b… (read more)

I got a bill for Mozilla on my PayPal. PayPal says it’s an auto billing. I didn’t sign up for anything like that from Mozilla. If I want a Mozilla service, I’d like to be asked to sign up again or to continue. I don’t wanna be on any kind of auto billing of any sort. I never intended to do that!! Please explain..

Asked by silver182 2 months ago

Last reply by James 2 months ago

  • Solved

Find in Page issue

Find in Page is no longer working properly. It will find the first string of characters, but if there's a space it finds nothing. For example, it will find "sweet", but … (read more)

Find in Page is no longer working properly. It will find the first string of characters, but if there's a space it finds nothing.

For example, it will find "sweet", but won't find "sweet potato".

Asked by CharleneTX 2 months ago

Answered by cor-el 2 months ago

Cannot compose/reply email in Outlook

When I try to compose a new email, or reply to one, the pane opens to compose the email, but immediately closes before I can enter anything, reverting back to the Inbox. … (read more)

When I try to compose a new email, or reply to one, the pane opens to compose the email, but immediately closes before I can enter anything, reverting back to the Inbox. A new, empty draft gets created. But there is no way I can create a new email. Problem does not occur on other browsers. If I open a "New Private Window" and sign in to Outlook, I can then create the email there, but after a while the same problem occurs in that window too. Tried clearing Firefox cache temp files and cookies, but that did not resolve the problem. Using web based Outlook, Windows 10. Firefox is up to date.

Any suggestions?

Asked by dazzray 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

netflix incompatibility with firefox?

12/12/24 - netflix says i need to upgrade firefox browser in order to watch vis, but running MOST current version (115.18.0esr). Mac OS 10.12.6 . need help fixing issue. … (read more)

12/12/24 - netflix says i need to upgrade firefox browser in order to watch vis, but running MOST current version (115.18.0esr). Mac OS 10.12.6 . need help fixing issue. thanks

Asked by Bob410 3 months ago

Last reply by Bob410 3 months ago

Webpages are blank

I received a dialogue window telling me that the browser has a problem displaying the webpage. The problem is being worked on and to try again in a few minutes. I refresh… (read more)

I received a dialogue window telling me that the browser has a problem displaying the webpage. The problem is being worked on and to try again in a few minutes. I refreshed the webpage about ten minutes later and the webpage is displayed as a blank white page. The web address for that webpage is displayed in the web address bar.

Asked by Stephen Bus 2 months ago

Last reply by cor-el 1 month ago

Passwords, Pins and User Logins

A number of important (to me), websites (pension and wages) ask for login details, including password, pin and in some cases using 2FA, will not still allow me access. I … (read more)

A number of important (to me), websites (pension and wages) ask for login details, including password, pin and in some cases using 2FA, will not still allow me access. I have tried changing the passwords etc. However, this seems only to allow access one time only. I am entering the passwords correctly and other info but I can not consitantly access the web pages. I do not use google or Bing search, only Firefox and Duck Duck Go. The last time I was able to use the passwords etc freely was around mid December 2024. I have searched for probable cause and remedy but all to no avail. If I try to access on my iPhone or tablet I can access some but not all. I did have Dashlane on my PC and laptop but have since deleted it. It was not on phone or tablet.

Any advice or help please?

Asked by cart23 1 month ago

Last reply by cor-el 1 month ago

  • Solved

Firefox will not display Al-Jazira website, but Edge will?

I don't know what the problem. When I go to the Al-Jazira website, the front page come up briefly, then goes blank to an empty pages display. https://www.aljazeera.com/ s… (read more)

I don't know what the problem. When I go to the Al-Jazira website, the front page come up briefly, then goes blank to an empty pages display. https://www.aljazeera.com/ still shows in the address bar, but the page is empty. If I access the site in MS Edge, it works as expected. Where should I look to fix this in settings?

Asked by the-n 3 months ago

Answered by TyDraniu 3 months ago

Mozilla or Microsoft??

SOO! Mozilla is the browser BUT Outlook Hotmail is the messaging app. Did not know that. Assumed they were one in the same company. Over the years I somehow transitio… (read more)

SOO! Mozilla is the browser BUT Outlook Hotmail is the messaging app. Did not know that. Assumed they were one in the same company. Over the years I somehow transitioned from Hotmail to Outlook which I assumed are one in the same. It appears my problem of inserting a picture into an email text lays with MS not Mozilla! How do I fix that? Can/should I switch to Mozilla Hotmail or is that automatically Outlook???

Inserting picture in email text does not work. When attempting to drag/Insert picture into email text, the message "The following files couldn't be attached: filename.jpg. Please try again later." appears. I have not been able to find a solution. The dragged/Inserted picture always ends up outside the email text box and cannot be moved into it. Firefox 133.03 64-bit is up to date on Windows 10.

Is there a MS forum like Mozilla??? I am not the only person having this problem.

Asked by raymond_j_markiewicz 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Youtube videos stop after 1 minute. No pre-load, nothing.

Hi, I have been having this issue with Firefow & Youtube for some weeks now. What happens is that I launch a video, it plays well, but after 1 minute it stops. No … (read more)

Hi,

I have been having this issue with Firefow & Youtube for some weeks now.

What happens is that I launch a video, it plays well, but after 1 minute it stops. No buffering, no download of the next chunk of the video, nothing. It just stops. I have disabled all the addons I use and it changes nothing; in some cases, it stops the video from launching.

> Why this is not network related : on the same computer, at the same time, I can watch YT videos on Opera. Without issues. With uBlock origin enabled. And VPN. > Why I believe this is browser (ie. not computer) related : I have another computer, on the same network, that has the exact same issue. With less extensions, and no VPN. And again, when using Opera, YT works as intended, with uBlock origin.

There might be a setting related to video buffering to change, or something, I do not know. But this is beginning to be infuriating.

Is this a Google' crackdown on browsers not beging Chrome? Or am I an isolated case?

Thanks in advance !

Asked by laequ 3 months ago

Last reply by laequ 3 months ago

  • Solved

Unable to Access Flickr

I got a Firefox update recently and have not been able to access Flickr since then. I am getting a message that the page is not redirecting correctly. I am attaching t… (read more)

I got a Firefox update recently and have not been able to access Flickr since then. I am getting a message that the page is not redirecting correctly. I am attaching the error message. I am running with standard firefox protection. I have cleared cache and cookies. I have also added Flickr as an exception to Firefox enhanced privacy tracking. Firefox is up to date (version 134.0.1 (64 bit)). Anyone else having this issue or know the solution?

Asked by mcpandt 1 month ago

Answered by mcpandt 1 month ago

  • Solved

Rendering overflow smush three dots for Google Search

Hello, Anyone know how to fix this? (See image) This is ONLY Firefox on Windows 11. I tried everything ChatGPT suggested but nothing works. I know it is a minor thing, b… (read more)

Hello,

Anyone know how to fix this? (See image) This is ONLY Firefox on Windows 11. I tried everything ChatGPT suggested but nothing works. I know it is a minor thing, but it is visually annoying to me because I prefer Firefox over Chrome. But Chrome works just fine. And please note this is a brand new Windows 11 PC and first install of Firefox. I have reinstalled several times and it doesn't change. Nor does any CSS hack ChatGPT threw at me. Thanks if you can fix it!

Asked by info12315 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

yubikey passkey auto fails on samsung devices

Here is a "story": 1. I want to sign in into github using a passkey stored on my yubikey 2. I plug in my yubikey 5C into my phone (samsung z flip 6) 3. I open github.com … (read more)

Here is a "story": 1. I want to sign in into github using a passkey stored on my yubikey 2. I plug in my yubikey 5C into my phone (samsung z flip 6) 3. I open github.com in firefox 4. I press "sign in with a passkey" 5. Firefox opens some samsung chooser, I choose "other devices > show qr code" 6. login fails and firefox opens Google's prompt to enter pin for the yubikey (but the login already failed, so it does not matter)

My roommate experiences the same bug with his yubikey and his samsung S24.

Doing the same in chrome works. Instead of opening samsung thing it opens Google thing directly where I can choose "use a different device" and it works after that (no login fail).

Is this a known issue? Can I do something to fix it or at least debug it?

(images are, in order, "prompt when using 'sign in with a passkey' in firefox", "login fails as soon as I tap 'show QR code'", and "prompt when using 'sign in with a passkey' in chrome)

Asked by waffle 2 months ago

Last reply by waffle 2 months ago

pages not displaying any more

https://shop.sportsbasement.com displayed and work 3-4 days ago. Now blank. https://us.muc-off.com/ blank https://www.asp-usa.com/ blank https://byrna.com/ blank I … (read more)

https://shop.sportsbasement.com displayed and work 3-4 days ago. Now blank. https://us.muc-off.com/ blank https://www.asp-usa.com/ blank https://byrna.com/ blank

I have cleared cashe, history, Turn VPN off, Turn adblocker off, these were all on when it worked. Now nothing

Asked by k4ajaco 1 month ago

Last reply by tmcnamee 1 week ago

problem "listen" to wall street journal articles

Hello For a while I have been selecting wall street journal articles and then clicking "listen". A few weeks ago this stopped working on one computer a fairly new Lenov… (read more)

Hello

For a while I have been selecting wall street journal articles and then clicking "listen".

A few weeks ago this stopped working on one computer a fairly new Lenovo running Windows 11. Currently running firefox 133.0.3. When I click "listen" on any article, nothing happens. Clicking "listen" on another Windows-11 computer on the same article does work, so apparently something is wrong with the settings on this one computer. Any suggestions please?

thanks

Ben

Asked by BL1806 2 months ago

Last reply by jonzn4SUSE 2 months ago

Captcha

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to squa… (read more)

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to square one. Importantly: this problem does not occur in other browsers. However, I would prefer to stay with Mozilla, so it will be nice if something can be done with it. I didn't change any settings, I didn't change hardware, I didn't reinstall Mozilla, so that's not the problem. I've looked through my security settings and don't see anything that would help in this case. Especially since these are websites that I had previously accessed and logged in without any problems.

Asked by alicja.b.kolanska 1 month ago

Last reply by NoahSUMO 1 month ago