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  • Solved

How to search contact phone numbers?

Steps to reproduce: 1. Using Betterbird/Thunderbird 128.9.2esr-bb25 (64-bit), navigate to "Address Book" 2. Using "Address Book" "List display options". Type in any pho… (read more)

Steps to reproduce:

1. Using Betterbird/Thunderbird 128.9.2esr-bb25 (64-bit), navigate to "Address Book"

2. Using "Address Book" "List display options". Type in any phone number

3. No result are display. This is the challenge. The needed end result is to search all Phone Number field for all contacts. Including any additional "Phone Number" field per contact if any. For example, but not limited to, "Phone Number 1", "Phone Number 2", "Fax Number", etc.


Using this on device 1:

• Betterbird/Thunderbird 128.9.2esr-bb25 (64-bit) from Arch Linux repository

• Arch Linux latest version

• KDE Plasma latest version


Using this on device 2:

• Betterbird/Thunderbird 128.9.2esr-bb25 (64-bit) from https://flathub.org/apps/eu.betterbird.Betterbird

• Debian Bookworm 12

• GNOME 43.9


What I tried that did not work:

• Add-on "Contact Tabs" does not support Betterbird/Thunderbird 128 at https://addons.thunderbird.net/en-US/thunderbird/addon/contact-tabs/

Asked by Francewhoa 2 months ago

Answered by Francewhoa 2 months ago

  • Solved

Gloda "Total" search gone awol - Rebuilt index dont solve the issue

Here is an image explaining the issue I've been suffering from the last two days. Before everything was fine :-( Any search gives me "strange" results. The worst i… (read more)

Here is an image explaining the issue I've been suffering from the last two days. Before everything was fine :-(

Any search gives me "strange" results. The worst is when there are at least 25 emails in the folders and no one is found, and the list is empty... ... or if it finds some while the others are lost in the void and you're not aware of that??

Already, I've Rebuilt the index twice... no satisfaction.

I need that feature to work perfectly, otherwise I'm lost !!!!!

( Local folder is populated by at least 25 root folders + a lot of subfolders with many sub-sub-folders )

PS: 2° pic "Agrip" should give a result > I was searching "agrip"'s mails not yet moved in that Sub-Sub-folder

Asked by alainch2 2 months ago

Answered by alainch2 2 months ago

  • Solved
  • Archived

Calendar events would be FAR easier to see with custom colors

I FOUND no close TOPIC. Google calendar allows color-coding of events - but the display is highly inadequate. T-bird 128 calendar apparently HAS no option to color event… (read more)

I FOUND no close TOPIC.

Google calendar allows color-coding of events - but the display is highly inadequate. T-bird 128 calendar apparently HAS no option to color events. But events are FAR easier to see WHEN color-highlighted. Would this be a difficult option??

Asked by Paul Hubert 10 months ago

Answered by Paul Hubert 10 months ago

Threads not displaying all messages in Thunderbird 139.0.2 (IMAP)

Hi, I'm experiencing issues with threaded view in Thunderbird (version 139.0.2 on Windows). Some threads do not display all messages -only a few emails are shown (e.g. 2… (read more)

Hi,

I'm experiencing issues with threaded view in Thunderbird (version 139.0.2 on Windows). Some threads do not display all messages -only a few emails are shown (e.g. 2 out of 8), and others are missing from the thread view even though they are present on the server. Rightclicking a message and selecting "Open message in new tab" sometimes works (but still doesn't show all messages), and sometimes it doesn't open a new tab at all. the missing messages do exist on the server, and I can find them using Ctrl + Shift + F , but they do not show up in the thread, nor do they appear via Global Search, even though the global index has finished building.

I have tried the following: -Right-click folder > Properties > Repair folder -Deleted and rebuilt global-messages-db.sqlite (global search database) -Reduced IMAP mailbox size from 140GB to 110GB -Waited for reindexing to complete

But the problem persists. It seems that Thunderbird either doesn’t associate all related messages with the same thread, or skips them entirely in display and search.

What can i do to fix it? Thanks in advance

Asked by Adrian Ropela 2 weeks ago

Last reply by Adrian Ropela 1 week ago

  • Solved

Google cuts off my searched phrases if they contain certain symbols (+, &, #)

Hello! For a while now I've had an issue browsing with Google using Firefox. As stated in the subject line, Google would cut off parts of my search if certain symbols ar… (read more)

Hello!

For a while now I've had an issue browsing with Google using Firefox. As stated in the subject line, Google would cut off parts of my search if certain symbols are used within it.

For example: "1+1" becomes "1 1" "R&B" becomes "R" "#100" sends me back to google main page "number #100" becomes "number"

There might be other symbols that cause issues, but these are the three I keep running into. I tested another browser and this issue doesn't happen in it, meaning it must be an issue with Firefox.

I have already tried clearing cookies and cache, and it did not resolve the problem.

I would appreciate help with this!

Asked by pavlicart 5 months ago

Answered by pavlicart 5 months ago

Thunderbird setup - cannot access old messages in inbox

I installed and set up Thunderbird on my Mac in order to create a backup for a Yahoo/AT&T email account which I may be getting rid of. I used the imap configuration a… (read more)

I installed and set up Thunderbird on my Mac in order to create a backup for a Yahoo/AT&T email account which I may be getting rid of. I used the imap configuration and connected just fine, everything downloaded and I see that the number of messages in my inbox is in the thousands (yes, I'm a person who saves everything in my email, please don't judge). The synchronization and storage are set to synch all messages locally regardless of age and don't delete any messages. However, when I search for old messages in my inbox, it produces no results. When I scroll through the inbox, the oldest message I can see is about 7 months old. There is plenty of storage on the computer. Any advice on how to get access to the older messages and how to make them searchable? Is there a limit to how many messages Thunderbird can display in the inbox? The whole point was to create a searchable backup of everything for when I get rid of the email account. Thanks!

Asked by ecdmed 2 months ago

Last reply by ecdmed 1 month ago

Creation of "global-messages-db.sqlite" is not completed. Shows indexing is in progress.

Dear Customer Support I am writing to ask about Thunderbird. Creation of "global-messages-db.sqlite" is not completed After reinstalling it, it doesn't seem to be creat… (read more)

Dear Customer Support

I am writing to ask about Thunderbird.

Creation of "global-messages-db.sqlite" is not completed After reinstalling it, it doesn't seem to be created properly. Before the reinstallation, it was a 3GB file. The file is created up to about 10MB, but it doesn't progress any further than that. Is there a way to solve this problem?

Thank you, Akira

  • Solved

Search Strangeness

Hello, I’m using the latest version of Thunderbird. The Ctrl-Shift-F search does not offers me the option of searching in the message Body when searching the Deleted fold… (read more)

Hello, I’m using the latest version of Thunderbird. The Ctrl-Shift-F search does not offers me the option of searching in the message Body when searching the Deleted folder, although it is fine when searching in the Inbox. I have tried restarting Thunderbird to no effect. What is going on? Alan.

Asked by Alan37 4 months ago

Answered by sfhowes 4 months ago

Exporting saved searches.

Hi, I make extensive use of saved searches in Thunderbird and find them extremely useful. However, I have not found a way of exporting/importing the searches, so when I … (read more)

Hi,

I make extensive use of saved searches in Thunderbird and find them extremely useful. However, I have not found a way of exporting/importing the searches, so when I set up a new install I have to start from scratch with the search folders. This can take quite a while.

Does anybody know a way to do this?

I have tried using the profile folders, but they do not seem to save the search properties.

Any help would be very welcome.

Asked by vascowhite 5 months ago

Last reply by Mapenzi 5 months ago

  • Archived

Filter issue : new messages don't appear in the message filter

Hello! I fell like since the last update of Thunderbird (128.5.2esr (64 bits) ), I have a problem when I filter messages. Only messages older than a certain date appear,… (read more)

Hello!

I fell like since the last update of Thunderbird (128.5.2esr (64 bits) ), I have a problem when I filter messages. Only messages older than a certain date appear, the most recent ones do not appear. I have to go and find them by scrolling in the mail history. Is there a way to change the settings so that this bug is resolved?

Thank you in advance for your help :)

Asked by Bo 6 months ago

Last reply by Bo 6 months ago

  • Solved

drop down list of URL addresses

I want to increase the drop down list to show more frequent URLs. Is there a setting that allows me to do it? I have looked and haven't found it. Also, Can I reduce th… (read more)

I want to increase the drop down list to show more frequent URLs. Is there a setting that allows me to do it? I have looked and haven't found it. Also, Can I reduce the number of recent searches displayed on this panel. The recent change of adding them detracts from my usage of the drop down list.

Thank you in advance for any suggestions

Asked by eastwyck 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

Search results omit subfolder messages

Sometimes I need to search for specific emails, yet the results will show nil. Upon scrutiny I discovered that this only happens for emails saved in subfolders. I use IMA… (read more)

Sometimes I need to search for specific emails, yet the results will show nil. Upon scrutiny I discovered that this only happens for emails saved in subfolders. I use IMAP on Thunderbolt Beta.

Asked by bilaldadar 5 months ago

Last reply by sfhowes 5 months ago

Search function in the program on Mac does not work properly

I have been using Thunderbird for a long time, but for a few weeks/months now the search function has stopped working properly. I enter a term and don't get all the resul… (read more)

I have been using Thunderbird for a long time, but for a few weeks/months now the search function has stopped working properly. I enter a term and don't get all the results.

I am using the version: 128.6.1esr (64-bit) Mac

Please help me

Asked by julian.wildanger 4 months ago

Last reply by sfhowes 4 months ago

NOT (Read, Favorite, People in Address book, tagged, with attachement) email selection

Use case: 10 email address UNIFIED inbox 20 emails: 4 read and/or favorite and/or tagged and/or with attachment 16 NOT (the opposite) Need to select all one which are… (read more)

Use case:

10 email address UNIFIED inbox 20 emails: 4 read and/or favorite and/or tagged and/or with attachment 16 NOT (the opposite)

Need to select all one which are not favorites - > they have to be archived

With Quick select there is a way to select all that has 1 or more attribute

BUT there is no way to select those which have NOT 1 or more attribute (the inverse)

The mails list can't be sorted to attribute values, attribute NEGATIVE values


Is there a way to do it?


If not: It might be quite insane logically not let the user to filter mails WITHOUT a certain attribute. There should be a button with the possibility to invert the list. Or something like that. Shift-click on quick selection buttons which negate a filter. ??? Filtering/searching means: not relevant, "relevant: Yes", "relevant: No". Today "relevant: No" is not implemented Email workflows (archiving, ...........) use NOT favorite, NOT tagged etc selections: I want to archive everything except those which are favorites, which are tagged etc.

Asked by fx40 5 months ago

Last reply by Matt 4 months ago

  • Solved

How to get rid of these "search" results in the URL bar?

See the attached. I get these despite having search suggestions disabled. I even turned it on long enough to uncheck that grey-ed checkbox. Made no difference. Thanks … (read more)

See the attached. I get these despite having search suggestions disabled. I even turned it on long enough to uncheck that grey-ed checkbox. Made no difference.

Thanks

Asked by whitedavidp 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

Turning off automatic starring of messages I send

Sometime in the past year or two, ONE of my four accounts started starring (putting the yellow star) on ALL emails I sent from that account. This is not happening in th… (read more)

Sometime in the past year or two, ONE of my four accounts started starring (putting the yellow star) on ALL emails I sent from that account.

This is not happening in the other accounts, including an account from the same university email system. If I send an email from the affected account (cischair) it is starred when viewed in cischair but not in the other account I sent it to (suthers). If I send an email from the other account, suthers, to cischair, it is not started in either account but my reply from cischair to suthers will be starred, again only when viewed in cischair, not in suthers.

It's very annoying to have to uncheck the stars on everything I send, and makes them useless.

Of course, I have looked in Account Settings for something that turns this on and off, and have not found anything.

Could you tell me where this might be set, or perhaps inadvertently by some keystroke combination (the bane of usability)?

Thanks - Dan

Asked by Dan Suthers 2 weeks ago

Answered by Wayne Mery 2 weeks ago

search function

A few months ago the search feature stopped working. I used to be able to search for a message or messages by entering a search term in a search field, and/or using a fi… (read more)

A few months ago the search feature stopped working. I used to be able to search for a message or messages by entering a search term in a search field, and/or using a filter like subject, sender, etc. But a few months ago that stopped working. Instead, there is no search field (except the general one searching for the term anywhere in the message) unless I click "quick filter", which then provides a more targeted search. But it calls up a random array of messages bearing no relationship to the search item. This is only on my MacbookAir. My iPhone also has Thunderbird but its search function seems accurate, only displaying what the search value is, except it doesn't get many when I know there are more in my inbox. My inbox is horribly overfull--I keep hoping to be able to find the ones I want to keep without deleting everything.

I checked the Thunderbird site and discovered much more complicated than the last time I looked. Right now all I want is the old one to work correctly. Thanks. Margaret Phillips

Asked by mphillips5 2 months ago

Last reply by Matt 1 month ago

Change defult search shortcut from "CTRL + SHIFT + K"

Hello I am new to Thunderbird I am an Outlook user Is there a way to set up the same shortcuts in Thunderbird as in Outlook? For example I would love to set "CTRL +… (read more)

Hello I am new to Thunderbird I am an Outlook user

Is there a way to set up the same shortcuts in Thunderbird as in Outlook?

For example I would love to set "CTRL + E" to place a cursor on the search bar, just like in Outlook. I searched all over the internet and ChatGPT and cannot find how to do it. Is it possible to override the default shortcuts Thank you in Advance Gary

Asked by gary223 4 months ago

Last reply by Toad-Hall 2 months ago