Showing questions tagged:

I seem to have been given access to thousands of other people's logins somehow after last Firefox update?

On last Firefox update my Password manager was blanked out. I had no username/passwords in my Password Manager although I had previously had over 100. I managed to recov… (read more)

On last Firefox update my Password manager was blanked out. I had no username/passwords in my Password Manager although I had previously had over 100. I managed to recover it by logging in to my Mozilla account but now have access to over 7000 of other peoples usernames and passwords on my password manager. You seem to have a major data breech or is this a quirk I don't understand? These other names/passwords show up when I try to log into certain sites, such as Schwab for example, and I have to pick mine out of a host of others to fill in the login info. What is going on?

Open 12 36

Password and User Name links only work once

After the last Linux upgrade to 36.0.2 the password or user name hot links only work once. The first time the link is gray and will activate. The second time I try and … (read more)

After the last Linux upgrade to 36.0.2 the password or user name hot links only work once. The first time the link is gray and will activate. The second time I try and use this feature the link is not gray and will not activate.

Every time this happens I have to close Firefox and reopen it. Then I get one more shot at auto loading a password before it stops working.

Archived 8 144

Firefox has gone berserk. If I can't get some help, I have to get a new browser.

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have … (read more)

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have never made anything else my default browser. Anyway, I followed the prompts and re-selected Firefox as my default browser. A little while would go by (sometimes as little as a minute) and I would again get the prompts to select Firefox as my default browser. This append 20 or 30 times. And, every time it happened, all of my saved passwords disappeared, but would reappear when I re-selected Firefox. In the last week, this situation has gotten a lot worse. Now, the saved passwords don't come back. And, the prompt you usually get when entering passwords to a new site offering to save the password doesn't appear any more. So, the only way I can rebuild my saved passwords is to enter them manually, which I am not going to do because it would take a couple of hours and then I'm pretty sure they would all disappear again. Also, I like to go to my homepage when I open a new tab. Can't do that anymore. When I open a new tab, I get a new private browsing window. I have checked all my settings a dozen times, and they are correct. I have combed your support sites and there is nothing there to help me. I don't want to dump Firefox, but I cannot continue with it behaving as it does now. Is there anyone anywhere in your organization who can help me? Thank you.

Open 6 126

Password Manager (about:logins) is completely blank.

Hi, I’m experiencing the following issue: When I open Password Manager (about:logins), the page is completely blank. This problem started about three months ago, after I … (read more)

Hi,

I’m experiencing the following issue:

When I open Password Manager (about:logins), the page is completely blank.

This problem started about three months ago, after I updated Firefox to a newer version.

Currently, on the about:logins page, I can export all my accounts and passwords as a CSV file (so the data clearly exists), but nothing is displayed on the page itself.

I also tried importing the same CSV file (exported from about:logins) back into Firefox. After importing, all accounts and passwords appear in the left panel. However, when I click on any item, the right panel is still blank. If I close the page and open about:logins again, the items still do not load.

My current Firefox version is 147.0.

How can I solve this problem?

Thanks!

Open 6 316

password help to many

With the password settings for my domain, it seems to count the saved passwords as if they are for the same account, even though they are different. It also doesn’t show … (read more)

With the password settings for my domain, it seems to count the saved passwords as if they are for the same account, even though they are different. It also doesn’t show an image or label to indicate which account each password belongs to.

Archived 4 126

Password manager not launching sites

I use LastPass and I cannot open any login information from the vault. I click on "Launch" (picture uploaded) and nothing happens. If I have a site open I can auto-fill t… (read more)

I use LastPass and I cannot open any login information from the vault. I click on "Launch" (picture uploaded) and nothing happens. If I have a site open I can auto-fill the Username/Password. Some of the sites are tailored to a specific page - I rely on this. It works in Edge and Chrome. It did work before today in Firefox (can't say when specifically). Firefox password management disabled.

Open 4 1 144

Firefox saves my passwords but why isn't it saving an exception for a website where I don't want its password saved?

I generally get Firefox to save all my logins and passwords. However, I have several websites excepted. Recently, I tried to enter another 'exception' but Firefox isn't r… (read more)

I generally get Firefox to save all my logins and passwords. However, I have several websites excepted. Recently, I tried to enter another 'exception' but Firefox isn't registering it i.e. it opens that logon page with all the details, including password, already entered, despite multiple attempts to have it saved as an exception.

Solved 4 45

Disable prompt to generate a secure password

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. Howeve… (read more)

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. However whenever I am on a new site, Firefox pops up with a prompt to generate a secure new password (it appears as a drop-down from the item text box). My password manager also creates a pop up/drop down, but it is hidden behind Firefox's and I cannot access it. I need to be able to disable the secure password generator prompt. Please take a look at my excellently annotated screenshot, attached.

Solved Archived 3 443

I find no way to delete all my passwords.

I synchronized my passwords to a new Android tablet to easily configure some apps. Now I want to stop synchrisation and delete all the passwords. But I find no way to do … (read more)

I synchronized my passwords to a new Android tablet to easily configure some apps. Now I want to stop synchrisation and delete all the passwords. But I find no way to do this.

Solved Archived 3 181

Synchronising Firefox with Apple Passwords app.

Hi all. I suppose this applies as much to Firefox on the desktop as it does to iOS, really. I'm having real trouble with passwords, now that I've moved over from Safari t… (read more)

Hi all.

I suppose this applies as much to Firefox on the desktop as it does to iOS, really.

I'm having real trouble with passwords, now that I've moved over from Safari to Firefox & Apple have seen fit to create a standalone Passwords app. (Life was so much simpler before they did that!)

I have the extension installed, but I'm getting mis-matches between the two (or three if you count the phone, meaning: Passwords App, Firefox Desktop & Firefox iOS).

I suppose the way it should work in my head is that when Firefox asks me if I want to save a password, it should save it to the passwords app (although I have no problem if it saves the password into the Firefox preferences too) & when I go to log in somewhere, it should call the password from the passwords app, but it doesn't seem to be doing that, I'm just getting multiple versions of log-ins everywhere.

I just had to reset my Instagram log-in. Firefox generated the password & it's now saved in the Firefox passwords list but it hasn't appeared in the Passwords app.

Shouldn't the extension be keeping them synchronised?

Solved Archived 3 199

How to read the date fields in exported password files from Firefox?

I exported the passwords from Firefox to a .CSV file. I brought the CSV file into Excel. The 3 rightmost columns are labelled timeCreated timeLastUsed timePasswordChan… (read more)

I exported the passwords from Firefox to a .CSV file. I brought the CSV file into Excel. The 3 rightmost columns are labelled timeCreated timeLastUsed timePasswordChanged. The contents appear to be 13 digit integers like 1459431833997 (in Firefox this shown as 'Mar 31, 2016').

Is there a way to have those a human-readable date fields?

Solved Archived 3 207

For Web Developers: How do we disable Firefox's 'Securely Generate Password '

I'm putting together a webpage where employees can change/reset their LDAP passwords. Firefox asks if the user wants to generate a random one. being an LDAP password, hav… (read more)

I'm putting together a webpage where employees can change/reset their LDAP passwords. Firefox asks if the user wants to generate a random one.

being an LDAP password, having their Firefox browser generate and manage it would not be practical as not all services using the LDAP password don't all run in Firefox.

Archived 3 244