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Firefox freezing up when trying to save images using save image as feature

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every ti… (read more)

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every time is register a mouse click. This will continue for like 30 seconds before it becomes normal then it will repeat this for every image. How can I solve this?

Asked by Burak 1 month ago

Last reply by aodgizmo 2 weeks ago

FireFox desktop will not load (most) pages

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or brows… (read more)

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or browse channels or community pages normally. I have fully reset my browser, reinstalled it, and disabled extensions. Other browsers on my PC will work normally. I have very few extensions: Sponsorblock for Youtube, uBlock Origin, and Facebook Container, that's it. I am not using a proxy or VPN. Troubleshoot mode did not fix the issue. I'm not the most tech savvy, so I apologize if I missed anything here.

Any insight is appreciated. Thanks!

Asked by emmy 2 months ago

Last reply by cor-el 1 month ago

Diminishing performance (increasing lag) the longer Firefox 133 is open

I believe this problem began in 133. I've noticed that if FF is open for a few hours, it starts to develop a very noticeable input lag. For example, if I'm watching a You… (read more)

I believe this problem began in 133. I've noticed that if FF is open for a few hours, it starts to develop a very noticeable input lag. For example, if I'm watching a YouTube video and hit an arrow key to advance the video, there will be a couple of seconds before the browser registers the key press. It behaves like a high CPU issue but I do not detect high CPU usage when this is happening. Restarting the browser resolves the issue for a few hours.

This is happening on Windows 11 as well as on a Mac running Sonoma.

Asked by John Neiberger 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Search box shows up in Chrome but not in Firefox

When using website at https://tools.myfooddata.com/nutrition-facts/170112/100g/1 , the search box titled "Search for A Food" shows up in Google Chrome, but not in Firef… (read more)

When using website at https://tools.myfooddata.com/nutrition-facts/170112/100g/1 , the search box titled "Search for A Food" shows up in Google Chrome, but not in Firefox. In Google Chrome, it can be seen in the upper left part of the web page, but I can't find it in Firefox. Also, when I click on the button called "Instructions" on the web page, nothing happens in Firefox, but when I click on that button in Chrome, it opens up an instructions menu. What can I do about these things?

Asked by Larry951 1 month ago

Last reply by Larry951 1 month ago

Issue with Firefox Sync Not Restoring Passwords After Reinstalling Windows

Hello, I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. Howe… (read more)

Hello,

I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. However, after syncing my account, my passwords did not appear, and I am unable to access them.

I have already tried the following steps:

   Checked the sync status of my Firefox account.
   Ensured that I am signed into the correct Firefox account on my browser.
   Searched for any relevant troubleshooting steps but haven't been able to resolve the issue.

Could you please assist me in restoring my saved passwords or provide any guidance on how I can retrieve them?

Thank you for your help.

Best regards, Tameem

Asked by tamemtamim700 1 month ago

Last reply by TechHorse 1 month ago

  • Solved

Bookmarks fail to import from onc macOS computer to another.

I am trying to export/import my book marks from one macOS computer to another (intel to Apple silicon), however, all of my imports and restore attempts fail. My last rest… (read more)

I am trying to export/import my book marks from one macOS computer to another (intel to Apple silicon), however, all of my imports and restore attempts fail. My last restore attempt failed with the following message: Firefox Unable to process the backup file. Any other suggestions?

Asked by Anthony 1 month ago

Answered by Anthony 1 month ago

  • Solved

Can't watch Video after Asus bios and nvidia driver updated

I can't watch Twitch live stream and videos after updated.When I watching live stream on Twitch, the stream start showing some old tv effect but in colours green. I thoug… (read more)

I can't watch Twitch live stream and videos after updated.When I watching live stream on Twitch, the stream start showing some old tv effect but in colours green. I thought was Twitch problem, then I changed to watch video from my college by using their website. But it still has that effect. But I can watch Youtube videos with no problems. Then i changed to use Microsoft Edge to watch Twitch, surprisingly with no problem. I already updated to the latest version in Firefox. Can anyone help me Please. Thank You

Asked by Tom Tom 2 months ago

Answered by Tom Tom 2 months ago

Avast Password Manager was deleted from Firefox account

The Avast Password Manager was deleted from task bar about 5 days ago or so-- 12/11/24. Why would Firefox do that and inconvenience its customers? It needs to be restor… (read more)

The Avast Password Manager was deleted from task bar about 5 days ago or so-- 12/11/24. Why would Firefox do that and inconvenience its customers? It needs to be restored immediately and nowhere to find help on this matter. Avast is aware of the problem and so is Firefox but we, the customers, have no solution that is available. This encourages us to use Chrome instead. Is there a solution? Please advise.

Asked by janet4901 2 months ago

Last reply by janet4901 2 months ago

DNS over HTTP not active TRR_PARENTAL_CONTROL

Trying to enable NextDNS for DNS over HTTP but it shows as not active (TRR_PARENTAL_CONTROL). I do not have any parental controls enabled on this device so im not sure wh… (read more)

Trying to enable NextDNS for DNS over HTTP but it shows as not active (TRR_PARENTAL_CONTROL). I do not have any parental controls enabled on this device so im not sure whats causing this isssue.

Asked by govender.darian 1 month ago

Last reply by govender.darian 1 month ago

After my laptop wakes from sleep, Firefox stops suggesting URL completion and stops opening about:config

Reloading existing tabs or entering full URLs works. Toggling "Work Offline" on and off does not fix the problem and the only workaround is restarting Firefox. This is t… (read more)

Reloading existing tabs or entering full URLs works. Toggling "Work Offline" on and off does not fix the problem and the only workaround is restarting Firefox.

This is triggered by laptop doing sleep/wake transitions so I strongly suspect this is related to Firefox online/offline detection.

Asked by federico.ceratto 1 month ago

Last reply by jonzn4SUSE 1 month ago

Unable to send Mail from Onetel account, only receive.

Hello Firefox helpers. I have had a Onetel e-mail address for over 25years, OneTel was acquired sometime ago by TalkTalk and this may have been when the issue started. … (read more)

Hello Firefox helpers.

I have had a Onetel e-mail address for over 25years, OneTel was acquired sometime ago by TalkTalk and this may have been when the issue started.

I can only, at the moment, receive e-mails to OneTel when using Thunderbird, I cannot send from the account when I use the Thunderbird/Mozilla template.

After many hours of trying to work out why this was happening, with the help of an IT angel, she discovered that Thunderbird was not connected to the OneTel outgoing Server port (number 25) and thus nothing could be sent. How do I ask Thunderbird to connect to Port #25?

At present, I'm sending from another account and copying in my OneTel address.

Any help with this would be gratefully received.

Regards, Dick Goodwin.

Asked by Dick Goodwin 1 month ago

Last reply by david 1 month ago

What can i do to stop this horrible PIPicture on YTube on Linux now ?

i have Linux Cinnamon 22 and want to stop the PIP on YT. I disabled/unchecked box for PIP on FFox and PIP still happen on YT. What can i do to stop this horrible PIP now&… (read more)

i have Linux Cinnamon 22 and want to stop the PIP on YT. I disabled/unchecked box for PIP on FFox and PIP still happen on YT. What can i do to stop this horrible PIP now ? thank you.

Asked by lauraiancu 1 month ago

Last reply by cor-el 1 month ago

Youtube videos stop after 1 minute. No pre-load, nothing.

Hi, I have been having this issue with Firefow & Youtube for some weeks now. What happens is that I launch a video, it plays well, but after 1 minute it stops. No … (read more)

Hi,

I have been having this issue with Firefow & Youtube for some weeks now.

What happens is that I launch a video, it plays well, but after 1 minute it stops. No buffering, no download of the next chunk of the video, nothing. It just stops. I have disabled all the addons I use and it changes nothing; in some cases, it stops the video from launching.

> Why this is not network related : on the same computer, at the same time, I can watch YT videos on Opera. Without issues. With uBlock origin enabled. And VPN. > Why I believe this is browser (ie. not computer) related : I have another computer, on the same network, that has the exact same issue. With less extensions, and no VPN. And again, when using Opera, YT works as intended, with uBlock origin.

There might be a setting related to video buffering to change, or something, I do not know. But this is beginning to be infuriating.

Is this a Google' crackdown on browsers not beging Chrome? Or am I an isolated case?

Thanks in advance !

Asked by laequ 2 months ago

Last reply by laequ 2 months ago

Can some pages prevent printing?

I use Firefox as my browser (have since it was first release many many years and computers ago). I'm not if this is an issue with other browsers. I can print most pages … (read more)

I use Firefox as my browser (have since it was first release many many years and computers ago). I'm not if this is an issue with other browsers.

I can print most pages on Amazon, but some special pages I can't print. Example, I initiated a Return and when it got to the confirmation page I can not print it to have a hard copy on hand. It will show two blank pages in print preview except for text header and footer (which are checked in options), but nothing else. It will not print anything except blank pages with the headers and footers. Cleared print settings in about:support, tried printing with system dialog, tried printing it to a PDF and even tried a couple FF addons with no luck.

Certain pages on Amazon seem to inject something to prevent printing. I remember running across something similar a while back on another site and gave up. I eventually just screenshot the Amazon return confirmation page and gave up.

How do I get around this and make the page print? Is there some way to force Firefox to print what it's showing me on the page? Is my only option to screenshot it and then print the image?

Asked by phantoms 2 months ago

Last reply by phantoms 2 months ago

SMTP Server Settings

I have 2 verizon email accounts. 1 is mine the other my wife. Every so often the user name in the SMTP Server settings get switched. Mine shows my wife's and my wife's sh… (read more)

I have 2 verizon email accounts. 1 is mine the other my wife. Every so often the user name in the SMTP Server settings get switched. Mine shows my wife's and my wife's shows mine, so we get errors when tring to send any emails. I have to switch them back for everything to work. This last time I could not switch them back. I would correct mine, click OK then correct hers, click OK. When I go back to mine it would have her user name again. I tried restarting Thunderbird, no help. Restarted the computer, no help. Why does this keep on happening? And why can I not correct it this time?

Asked by ronieron321 1 month ago

Last reply by cor-el 1 month ago

  • Solved

There should be a way to disable - or limit the effect of - certain irrevocable shortcut key actions within Firefox.

Note: This is also an accessibility issue as those of us with limited or impaired motor control can be inordinately affected in a way that limits our use of Firefox or ma… (read more)

Note: This is also an accessibility issue as those of us with limited or impaired motor control can be inordinately affected in a way that limits our use of Firefox or makes it virtually impossible to use in any use-case more complex than browsing YouTube.

Issue: There are certain, pre-defined, keyboard shortcuts within Firefox whose action is both immediate and irrevocable. Those of us who have limited, or impaired, motor control are particularly susceptible to this, though I have heard anecdotal evidence that other - unimpaired - users suffer from this as well.

Example: There is a particular key combination that I periodically, (accidentally), hit while typing that immediately and irrevocably clears the dialog that I am entering text into - as I am doing here - with no possibility of recovery and no warning that a potentially disastrous action is about to take place.

My specific case, (that is, the most recent instance of my specific case), occurred last night while composing a reply to a topic within the Microsoft Flight Simulator forum addressing a particular, and popular, issue with the sim.

I spent a significant amount of time creating this message - setting paragraph formatting, creating tables, inserting images, carefully crafting the text and such like, that had taken me upwards of an hour to prepare.

While typing - I managed to inadvertently hit a magical "Nuke-and-Destroy" key combination that caused all my lengthy, careful, painstakingly crafted work to immediately vanish with no chance of recovery.

To this very day I still have no idea what combination of keys does this - and if I knew, I would try to suppress it at the keyboard/system level so that Firefox never sees it.

When I searched for a solution to this problem, I found the following article on this site: [https://support.mozilla.org/en-US/que.../1364260]

In essence, (though it was worded much more politely), the answer was that Mozilla knows about the issue of potentially undesirable "magic" key combinations, has no plans to address it, and if you don't like it it just vacuums being you.

Though this particular key combination might be useful in certain cases, (though I cannot imagine what use-case would benefit from accidentally destroying hours of work), the utterly irrevocable nature of the action - and the absolute lack of any warning whatsoever - makes this a classic case in the annals of horrid user interface design; to the point of being a functional bug even though it works as designed.

A more desirable action would be to:

  1. Allow it to be disabled entirely, along with the other potentially annoying/disastrous keyboard shortcuts.
  2. Provide a (default) action that warns the user that this action is both immediate and irrevocable and allowing the (default) option to abort the action. Extra credit: Allow the user to permanently disable the offending feature from the dialog.
  3. In the unlikely event that a particular user might wish to use this regularly and deliberately, allow the user to bypass the warnings and permanently enable the feature - with the caveat that it vacuums being them if they do something wrong - not unlike the disclaimer when accessing about:config.

I would suggest that this action, and the action of other "magic" keys/key-combinations within Firefox represents a significant burden to those of us who may already be struggling to use a keyboard. Perpetuating this class of issue, especially since it's a known issue and there's no desire whatsoever to accommodate those of us negatively affected by it, borders on both arrogance and ableism.

I would like to humbly place this request at the feet of whomever is responsible for this atrocious policy and earnestly request they reverse this unpleasant and destructive behavior.

Respectfully submitted: Jim Harris.

Added image: [a blank page representing the results of the magic "Nuke-and-Destory" key combination. :wink:]

Asked by jharris1993 1 month ago

Answered by Paul 1 month ago

Constant Freezing

Ever since I got 133.03 my Dell cpu freezes a lot. Over the last hour it froze 15 times. This is terrible reliability. I hired Dell Tech Support and they checked my so… (read more)

Ever since I got 133.03 my Dell cpu freezes a lot. Over the last hour it froze 15 times. This is terrible reliability.

I hired Dell Tech Support and they checked my software and there were no issues. I have run advance Norton features and there are no problems. Therefore the issue is NOT with my 20 month Dell computer.

Firefox has always been reliable until late August. For four weeks it would freeze and lock up. by the end of Sept it was slightly better and then fine in November. Now it only freezes, put the mouse over the image and it freezes. Play with it for a while and it unlocks.

I am totally fed up with Firefox. I'll be starting my taxes soon and year end things and can't afford to have all these issues and rebooting to help eliminate the issue.

When is Firefox tech support going to help me? When is Firefox going to fix the issue? After Christmas I am looking into the Microsoft software......enough is enought!

Asked by Del 1 month ago

Last reply by jonzn4SUSE 1 month ago