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  • Archived

prompt forced in on 114.0.1 advertising firefox product

DIRECTLY after 114.0.1 update, I get a CONSTANT UNENDING PROMPT telling me all about firefox , ON EACH AND EVERY SEARCH, I am here to find out how to remove this intenti… (read more)

DIRECTLY after 114.0.1 update, I get a CONSTANT UNENDING PROMPT telling me all about firefox , ON EACH AND EVERY SEARCH, I am here to find out how to remove this intentionally annoying, "thing" from MY PC(of course Mozilla couldn't be bothered to tell us they were installing a continuous advertisement for google, and FORCE installing it as search engine). I want this endless advertisement removed, post haste.

Asked by henryjames6 11 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Solved
  • Archived

Adding a bookmark to an existing folder

I recently migrated from Chrome to Firefox on my Mac and successfully imported all data, bookmarks etc. However I cannot figure out how to ADD a new bookmark to an existi… (read more)

I recently migrated from Chrome to Firefox on my Mac and successfully imported all data, bookmarks etc. However I cannot figure out how to ADD a new bookmark to an existing folder. Every page I read about bookmarking fails to show how this is done. In Chrome its simple since the drop down menu allows the user to view every folder, but in Firefox I don't see how to do this. Furthermore, when I go to Bookmarks>Manage bookmarks I don't see any of my folders..PLEASE show me an EASY way to do this. Thank you

Asked by jontalk 12 months ago

Answered by jscher2000 - Support Volunteer 12 months ago

  • Archived

outlook dot com error when signing in

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morn… (read more)

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morning, too.

UTC Date: 2023-07-16T15:17:20.490Z

Client Id: 57C5EE00898E486392D56E4C2F706F9E

Session Id: 84e33266-6f14-4c67-bcf7-f5589a5e04c5

Client Version: 20230707009.10

BootResult: network

Back Filled Errors: Unhandled Rejection: Error: NetworkResponseError:undefined|undefined:undefined

err: Error: NetworkResponseError

esrc: StartupData

et: ServerError

estack: K@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:260625

p/<@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:259787

my email works just fine using Safari so I am at a loss.

I have tried running FF (Firefox) in safe mode, ensuring outlook.live.com is an exception to the pop up window blocker, changed default protections on outlook dot com to none from standard.... Turned off ABP, clearing cache and cookies from within FF.

it may be worth mentioning that I can still browse/access other websites while outlook produces this error, and my network settings within FF are set to use default system settings (no proxy).

Asked by billy_hill_65 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

updated FF to 114.0.1 and will not open. Gives error: platform version 114.0.1 is not compatible with min version >= 113.02 max <= 113.02

Tell me how to "re" install my previous version of 113.02 and then fix this bug. Don't know where to get "old" versions to download and will old version just "install" r… (read more)

Tell me how to "re" install my previous version of 113.02 and then fix this bug. Don't know where to get "old" versions to download and will old version just "install" right over the version installed and keep all the bookmarks, etc.?

Asked by donP22 1 year ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Solved
  • Archived

How to completely remove the tab bar

How can I completely remove the tab bar and regain 3/4 of an inch of screen space. It would be nice if Mozilla would just have a on/off button for it. I've tried creating… (read more)

How can I completely remove the tab bar and regain 3/4 of an inch of screen space. It would be nice if Mozilla would just have a on/off button for it. I've tried creating a folder called Chrome within my Firefox Profile folder. I then created a text file within that folder and named it userChrome.css. I put this string in the text file #tabbrowser-tabs { visibility: collapse !important; } This did not work, does anyone know the best method for getting rid of the annoying tab bar?

Thank you

Asked by simpleman2 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

  • Solved
  • Archived

Text glitching only in Firefox

I've been having a weird issue with my text glitching only in my Firefox browser. Initially I thought it might be my monitor but then I realized the issue only presents i… (read more)

I've been having a weird issue with my text glitching only in my Firefox browser. Initially I thought it might be my monitor but then I realized the issue only presents itself in my Firefox browser. Literally no other program is affected.

I've done a reset, I've uninstalled and done a clean install, I've deleted all Firefox files and re-downloaded the browser. The issue immediately pops up again.

Asked by janna.g.landry 1 year ago

Answered by janna.g.landry 11 months ago

  • Archived

Private browsing NOT private - ALL logins / information still active and saved after closing and reopening private window

How can this be allowed to happen? This goes against everything private browsing is supposed to be. I open a private window' log in to gmail, reddit, amazon, any site, … (read more)

How can this be allowed to happen? This goes against everything private browsing is supposed to be.

I open a private window' log in to gmail, reddit, amazon, any site, etc; i close private browsing window entirely - removed from taskbar; i reopen private browsing and all my sessions are still signed in.

The fact that this is happening is negligent to the point of criminality. WHAT is the solution and why is this being allowed to occur?

Asked by sardonicpillow 11 months ago

Last reply by zeroknight 10 months ago

  • Archived

Random Hang During Browsing - Hard Drive light On Solid

Hello, I tend to have a fair amount of windows and tabs open but this doesn't seem to have a noticed correlation. The symptoms are that FF will just go catatonic (spinni… (read more)

Hello,

I tend to have a fair amount of windows and tabs open but this doesn't seem to have a noticed correlation. The symptoms are that FF will just go catatonic (spinning circle, Not Responding Header). When this happens the hard drive light is on solid. Eventually (10s of seconds to several minutes) FF will return to operation. Any idea of what is happening and how to fix this?

Asked by Steve_Sr. 7 months ago

Last reply by Steve_Sr. 6 months ago

  • Archived

Radar site of the weather network has stopped working

I noticed this morning that the radar site of theweathernetwork.com has stopped working on Firefox. I am running the latest Firefox from OpenSuse Tumbleweed. The strange … (read more)

I noticed this morning that the radar site of theweathernetwork.com has stopped working on Firefox. I am running the latest Firefox from OpenSuse Tumbleweed. The strange thing is Vivaldi also has the same problem so I suspected it's not a Firefox problem. So I logged into Firefox on my two other Linux distros, Debian and Fedora and Firefox has the same problem on them!!. Strange that Vivaldi suffers the same problem, the radar site never loads in Firefox, and in Vivaldi it sort of loads but runs VERY slowly. I tried restarting Firefox in troubleshoot mode and it got as far as a page saying some browsers don't support the site and suggested I update my browser. It appears the radar site has made some sort of change which two browsers under Linux cannot cope with. Unfortunately the radar site of theweathernetwork.com is the best of all the sites available.

Asked by mccfrank 12 months ago

Last reply by mccfrank 11 months ago

  • Archived

Address bar gets cleared when I accidentally touch the gesture area at the bottom of the screen on Android

This issue drives me nuts. On Firefox for Android, when I'm typing something in the address bar, if I accidentally touch the gesture area that's right below the keyboard … (read more)

This issue drives me nuts. On Firefox for Android, when I'm typing something in the address bar, if I accidentally touch the gesture area that's right below the keyboard (under the spacebar), the address bar gets cleared and everything I just typed disappears. This could be after typing an entire series of words for a Google search. I'm REALLY sick of having to retype everything whenever this happens, which is frequently. I don't understand why this clearing behavior is even necessary.

Asked by frank267 12 months ago

Last reply by frank267 12 months ago

  • Archived

How to open links to filesystem folders with system file manager.

I have a 'site' that is just files on my hard drive. I need to click an anchor link such as: <a href="file:///dir1/dir2/dir3/dir4">Store Your Files Here</a> … (read more)

I have a 'site' that is just files on my hard drive.

I need to click an anchor link such as: <a href="file:///dir1/dir2/dir3/dir4">Store Your Files Here</a> and have Firefox open the folder dir4 with the systems file manager. ( In my case the file manager is Nautilus ) ( Ubuntu 20.04 )

I have seen this: http://kb.mozillazine.org/Links_to_local_pages_do_not_work but it does not describe a scenario that uses the file:/// interface.

It also does not provide any information about how the files will be handled.

I can get the folder link to work currently , but it appears with the: 'Index of file///...' in a browser tab.

Obviously you can not use that for anything useful.

The main goal is to open the folder and be able to use the system file manager to include more content for the site without having to navigate to the folder manually. The folders I want to display are buried many levels down without the possibility of having descriptive names. I have ~121 pages/folders in this arrangement , and each one has content for each page. I would like to add a button on each of the 121 pages that will open each of the pages content folder.

Asked by Tyranna 11 months ago

Last reply by cor-el 11 months ago

  • Archived

how do I disable the media control for Firefox on Android?

Every time I open a video and Firefox the stupid media control opens on my phone and plays the video or music or whatever I clicked on in the background for eternity unle… (read more)

Every time I open a video and Firefox the stupid media control opens on my phone and plays the video or music or whatever I clicked on in the background for eternity unless I pause it, but then after a few minutes it just starts playing on its own again. Why is there no option to disable or close the stupid player?

I close Firefox I end the process but yet the stupid sound keeps coming out of my phone even with the screen off all the apps closed.

The only option I have is to hide the media control which then plays the music with absolutely no way for me to stop it. If I click on settings from that window it brings me to a screen where both options are already disabled saying not to use it but it's still opening anyways.

I can only find remedies for Windows or Mac I have not come across any solution for Android. I basically have to restart my phone every time this happens in order to get it to stop.

Asked by AdvancedRoadside 11 months ago

Last reply by Paul 11 months ago

  • Archived

How to find what causes a CSS warning in firefox console? (linenumbers, dynamically generated CSS, etc)

Hello Firefox, When loading a page I work on, I sometimes see something like this: 14:54:44.103 Error in parsing value for ‘margin’. Declaration dropped. instantiate_… (read more)

Hello Firefox,


When loading a page I work on, I sometimes see something like this:

14:54:44.103 Error in parsing value for ‘margin’. Declaration dropped. instantiate_obj.php (With a yellow-ish triangle with an exclamationmark in front of it)

The warning is clear: somewhere in the html/css a faulty margin-value is used.

But how to find out where, or what causes it?

Is it something inline, an external CSS, something dynamically added by javascript?

What I tried:

1)  Clicking on the link on "instantiate_obj.php" just opens a tab in "view-source:" mode.

Not very useful. I don't see any problems on quick inspection, but the page is pretty big. I want something easier than checking everything in the source and the linked CSS.

2) Looking at the timestamp (14:54:44.103) I see it ends in 103. Maybe a linenumber?

Nope, that particular line contains only
.

3) Searching https://developer.mozilla.org didn't shed any light on how to approach this problem.

I can only find out references on how to do it when you see the yellow-ish triangle in inspector, in the second pane (css with that 'filter styles' on top) I already checked my external stylesheet and it came out fine.

Does anybody know how to find out what caused the warning?


===========================

I asked also on stackoverflow but didn't get a response, so for reference:

https://stackoverflow.com/questions/76573827/how-to-find-what-causes-a-css-warning-in-firefox-console-linenumbers-dynamica

===========================

Thanks for your time!

Regards, Erwin

Asked by erwinmoller 11 months ago

Last reply by erwinmoller 11 months ago

  • Solved
  • Archived

HTTPS-Only Mode seems to be permanently selected

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode'… (read more)

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode', when HTTP sites are selected I get the same message as for 'HTTPS-Only Mode'. Also, if I select 'Enable HTTPS-Only Mode in all windows' and add exceptions, I get the same result.

Asked by baritone2 1 year ago

Answered by MarkRH 1 year ago

  • Archived

Is the latest firefox android update authentic

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android … (read more)

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android app firefox update and its version and reason for the release.

Asked by gsinghitr2018 1 year ago

Last reply by Paul 12 months ago

  • Archived

Out of control data clearing

How do I stop Firefox from out of control data clearing? There is a window under Privacy & Security / History / Clear History that opens a window that allows a user,… (read more)

How do I stop Firefox from out of control data clearing? There is a window under Privacy & Security / History / Clear History that opens a window that allows a user, in theory, to choose which components to clear (cookies, cache, etc.) In that window is a pull down menu to specify the time range to clear. A screen shot of that is attached. I do NOT want my cookies cleared unless I say so. I do not want cookies or some of the other components cleared from the last hour, I don't want them cleared from the last two hours or the last four hours or today. (And the "Everything" reference does not make sense syntactically in this setting.) A screen shot of that menu is attached.

It does not matter if I uncheck one or all of those boxes by cookies, cache, etc. When I open the browser the next time, they are checked again -- AND THE MOFO COOKIES HAVE TO BE MANAGED AGAIN, ETC., ETC., ETC.

What have a setting if Firefox is going to arbitrarily clear everything immediately or once and hour or by some criterion it has not revealed to the user -- nor has informed the user exists?

Anyone have any thoughts on a work-around?

Thanks.

Asked by Txasslm 1 year ago

Last reply by cor-el 12 months ago

  • Archived

YouTube soft-crashes when going full screen sideways

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces ba… (read more)

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces back to home screen - if opening Firefox again only half of the video component shows as in portrait mode, rest is black screen - if attempting to go side/full screen does properly show the video, but going back again to normal screen still shows the half black screen

I can reproduce this with a almost 100% rate, it only fixes itself by restarting Firefox, where it will work until phone is put to sleep mode.

I tried reinstalling Firefox from scratch, as well as deleting my browser cache and it didn't fix.

Asked by mariojothy 11 months ago

Last reply by hollandmk1 8 months ago

  • Archived

Restore Previous session and Recently bookmarked not clearing from history

I have noticed since my upgrade to the current version of Firefox that there seems to be a glitch or two in regards to when I hit clear all history. This normally would c… (read more)

I have noticed since my upgrade to the current version of Firefox that there seems to be a glitch or two in regards to when I hit clear all history. This normally would clear the list of recently bookmarked sites. However since upgrading to version 114.0.1, this does not occur as it used to, meaning it's taking up memory, as the recently bookmarked sites from the previous session remain even when I shut down the browser for the night when shutting down my laptop. I have also noticed that the browser will still ask me if I want to restore a previous session even after hitting clear history and shutting down the browser. These were never issues in versions prior to 114 so far as I can tell. Can anyone explain what's happening here and how these can be fixed?

Asked by Marc7 1 year ago

Last reply by Marc7 1 year ago