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  • Archived

Prayer Times Website Issue on Mozilla Firefox

Hello Mozilla Support Team, I hope you are doing well. I am writing to seek assistance with a compatibility issue I am experiencing with the Mozilla Firefox browser. Spe… (read more)

Hello Mozilla Support Team,

I hope you are doing well. I am writing to seek assistance with a compatibility issue I am experiencing with the Mozilla Firefox browser. Specifically, I am encountering problems with my website, "Les Horaires de Prière en France" (https://leshorairepriere.fr/), which provides prayer times in France

Here are the details of the issue:

Problem Description: When I try to access my website using Mozilla Firefox, I encounter certain problems such as slow loading times, layout distortion, or missing functionalities. This issue does not occur on other web browsers, and the website works perfectly fine on them. I would like to ensure that my website is compatible with Mozilla Firefox for a seamless user experience.

Mozilla Firefox Version: Could you please confirm whether my website is compatible with the latest version of Mozilla Firefox? I am currently using Mozilla Firefox version [Insert Your Firefox Version Here] to replicate the issue.

Specific Errors or Glitches: Please let me know if there are any specific error messages, glitches, or warnings that I should be aware of when accessing my website on Mozilla Firefox. This information would be crucial in diagnosing and resolving the issue.

Steps to Reproduce: Could you guide me through the steps to reproduce the issue on Mozilla Firefox? It would be helpful to have a detailed process to understand the problem better and work towards a solution.

Screenshots or Video Recording: If necessary, I can provide screenshots or video recordings of the issues I am encountering on Mozilla Firefox. Please let me know if this would assist in troubleshooting.

Recommendations and Fixes: I would greatly appreciate your guidance on how to make my website compatible with Mozilla Firefox or any necessary changes that need to be implemented on my end. It is essential for me to ensure that my users can access the prayer times information without any hindrance on this popular web browser.

Browser Compatibility Testing: If you have the capability to test my website on Mozilla Firefox, I would appreciate it. Please let me know the results of your testing and any specific observations or recommendations.

Thank you for your time and assistance in resolving this compatibility issue. I look forward to your guidance and support to ensure a seamless experience for all users visiting my prayer times website on Mozilla Firefox.

Best regards, Ahamd Ezat

Asked by theskillsup 1 year ago

Last reply by theskillsup 1 year ago

  • Archived

Firefox Focus Redirect Issue

Hi I have discovered that when trying to login to https://help.ui.com it seems that some kind of redirection is broken just in Firefox focus. I am able to successfull… (read more)

Hi I have discovered that when trying to login to https://help.ui.com it seems that some kind of redirection is broken just in Firefox focus.

I am able to successfully login to that website in Chrome, Normal Firefox and duckduckgo.

Step 1: navigate to https://help.ui.com on Android FF Focus Step 2: click the hamburger menu at the top Step 3: click login Step 4: witness the brokenness

Asked by accounts197 1 year ago

Last reply by Paul 1 year ago

  • Archived

UNABLE TO EDIT ON ONE WEBPAGE ONLY

For the last two months I am unable to use a Classmates.com webpage that I have been using for 15 years. It suddenly keeps giving me the following error message Secure Co… (read more)

For the last two months I am unable to use a Classmates.com webpage that I have been using for 15 years. It suddenly keeps giving me the following error message Secure Connection Failed

An error occurred during a connection to www.classcreator.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I have contacted the company and they keep telling me it's my connection or browser and they can't help me. I know there is probably one setting that somehow is wrong but I can't get anyone to figure it out for me. I have tried everything possible. Can this be a browser setting that will not let me edit anything on this webpage? I can edit on other pages that are basically the same type of program ( reunions for schools) PLEASE HELP. YES, MY SECURITY CERTIFICATE IS PAID UP AND ACTIVE.

Asked by DAWN71753 1 year ago

Last reply by Paul 1 year ago

YouTube is lagging in Firefox mobile (Android)

While browsing www.youtube.com, the site is not running smoothly. When I'm scrolling in the YouTube homepage, it's like cutting in the middle. On the other hand when watc… (read more)

While browsing www.youtube.com, the site is not running smoothly. When I'm scrolling in the YouTube homepage, it's like cutting in the middle. On the other hand when watching YouTube shorts, when scrolling to a new video, it's like jumping and then loading, which seems extremely inconvenient. Overall the YouTube site is not working properly in Firefox mobile (Android 13). Note: I have tried the cookie delete option. Still persistent.

Asked by Ratnodip Saha 5 months ago

Last reply by Kiki 5 months ago

  • Archived

why can't i get access to DSW website, access denied

Hi Why can I not access DSW website, every time i try it tells me access denied - see below my copy and paste, Regards Theo Access Denied You don't have permission t… (read more)

Hi

Why can I not access DSW website, every time i try it tells me access denied - see below my copy and paste,

Regards Theo

Access Denied You don't have permission to access "http://www.dsw.com/en/us/product/beach-by-matisse-vail-bootie/571731?" on this server.

Reference #18.8a41102.1724831838.8b81e88

https://errors.edgesuite.net/18.8a41102.1724831838.8b81e88

Asked by Theo Liebenberg 8 months ago

Last reply by Khalid 7 months ago

  • Solved
  • Archived

Problems with pages loading on android 6 phone

Hello! The problem is I'm getting the "Unexpected response from server" message when trying to open any web page. Could you try to solve this without me updating the and… (read more)

Hello!

The problem is I'm getting the "Unexpected response from server" message when trying to open any web page. Could you try to solve this without me updating the android version? My phone is not new and quick in the terms of performance so I do not update the OC. Please find the error examples, broeser version and my phone's system info attached in a form of screenshots.

Thank you Regards, Denis

Asked by ellan.62 1 year ago

Answered by Paul 1 year ago

  • Archived

Yubikey USB pin prompt not popup keyboard

I try to login to github that require passkey to login, I use my USB C yubikey, when it comes to entering pin time, the keyboard does not show up Sorry, cant show images… (read more)

I try to login to github that require passkey to login, I use my USB C yubikey, when it comes to entering pin time, the keyboard does not show up

Sorry, cant show images

Asked by jerry mouse 7 months ago

Last reply by Khalid 7 months ago

  • Archived

Cookie consent dialog wouldn't respond

The cookie consent dialog, popping up when visiting a popular Health/Lifestyle website, would not respond in any way. You cannot click "accept all", "reject all" or "x" b… (read more)

The cookie consent dialog, popping up when visiting a popular Health/Lifestyle website, would not respond in any way. You cannot click "accept all", "reject all" or "x" buttons,or they wouldn't react, so continuing browsing is impossible on this website. The site is https://www.verywellfit.com/

Asked by martin347 1 year ago

Last reply by Paul 1 year ago

  • Archived

Ebay missing buttons

I regularly use Ebay to report scams, but last few weeks, the report and share buttons have disappeared, but still there on the Facebook browser! I've tried deleting the … (read more)

I regularly use Ebay to report scams, but last few weeks, the report and share buttons have disappeared, but still there on the Facebook browser! I've tried deleting the cookie, but hasn't made any difference! The first picture is from the Facebook browser, but the 2nd is via the Firefox browser!

Asked by Captainred 2 years ago

Last reply by mattdbrat1978 1 year ago

  • Archived

Field broken on order form issue

I'm using a Samsung 9s ultra tablet. I have an order form from my company downloaded on Firefox. I have been using this form on my tablet for a year now. All of the sudd… (read more)

I'm using a Samsung 9s ultra tablet. I have an order form from my company downloaded on Firefox. I have been using this form on my tablet for a year now. All of the sudden one of the fields quit working. The column with the totals (This column adds the totals) will not let me type in a number. It will let me type in other charaters, no numbers. I tried to reset and reinstall. I downloaded the form several times. This order form still works fine on my laptop. Do you have any suggestions? Thank you

Asked by guyadams63 8 months ago

Last reply by Khalid 8 months ago

  • Archived

‘’See more’’ in comments section of online post does not expand in Firefox for Android

I’m using Firefox browser 112.1.0 (build #2015944787) on Pixel 7 smartphone. Android version 13. When I click on “see more’’ in comments section of an online post, the p… (read more)

I’m using Firefox browser 112.1.0 (build #2015944787) on Pixel 7 smartphone. Android version 13.

When I click on “see more’’ in comments section of an online post, the post does not expand. But when I click on ‘’reply’’ or ‘’Show more replies’’, the online post expands. See uploaded image. Note that when I use the desktop site version of the Firefox, the problem does not exist.

Is this an issue within Firefox? Could you share your fix? Thank you….

Asked by desG0123 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Embedded videos have closed captions enabled by default

I just got a new phone (Pixel 7a) and embedded videos have closed captions enabled by default in Firefox. Even if I turn them off while watching one video, they'll be bac… (read more)

I just got a new phone (Pixel 7a) and embedded videos have closed captions enabled by default in Firefox. Even if I turn them off while watching one video, they'll be back on the next video. I want them to just be off by default. It's not an Android setting as far as I can tell - I have all live captioning turned off and the video player isn't showing captions when I use Chrome to watch the same videos. Here's a link to a video that has captions on by default when I view it in FF for Android. I've also included a screenshot of the CC controls.

Asked by Nick T 1 year ago

Answered by Nick T 1 year ago

  • Archived

using web3

ON MY PHONE. I play a game on web3. For years it worked, now it does not respond. It shows the sign on screen and saved pw, BUT will not accept or function past that poi… (read more)

ON MY PHONE. I play a game on web3. For years it worked, now it does not respond. It shows the sign on screen and saved pw, BUT will not accept or function past that point. I have cleaned history, but nothing. I still play on my computer. But no longer on my phone. Sync was done. It used to work, that is what gets me.

Asked by bellenmga 1 year ago

Last reply by Paul 1 year ago

  • Archived

not opening site

Hi. Why yesterday site action.com its opening properly. To day its [expletive] up. Opening for 1 Second and all is black? Its not posible opening this site in any option … (read more)

Hi. Why yesterday site action.com its opening properly. To day its [expletive] up. Opening for 1 Second and all is black? Its not posible opening this site in any option mobile or PC mode? Why its so problrmatic to send you this report? Why in option in android not existing customer support? How ppl can do this like you hiding this support site? For exemple this site is opening in mi browser? Why diffrent sites working in your mozilla properly only this [expletive] site action.com now it dosent work? Best Chris

Asked by Citizen 1 year ago

Last reply by Citizen 1 year ago

  • Archived

I am facing Navigation Error only in mobile

Hi there, I am running a window repair site. I have fully designed and optimized this site and my site is mobile friendly. But in firefox (android), my site is not friend… (read more)

Hi there, I am running a window repair site. I have fully designed and optimized this site and my site is mobile friendly. But in firefox (android), my site is not friendly and there are navigation errors. However the site is running well in desktop. How to solve this error?

Asked by Darrell Dukes 1 year ago

Last reply by Paul 1 year ago

  • Archived

Can't install PWA on my phone

Hello! I've got a problem with installing website's PWA on my phone through the Install option in the 3 dots menu. The website I'm talking about is 9anime.to and it wor… (read more)

Hello! I've got a problem with installing website's PWA on my phone through the Install option in the 3 dots menu.

The website I'm talking about is 9anime.to and it worked fine on Brave, but when I switched back to Firefox, it just does not work for some reason. It also does not make an app icon or whatever it was supposed to do.

I'll provide the google drive link for the video how it looks on my end.

https://drive.google.com/file/d/12RzNUzgXvJyJ9u7Z0_uTdwGFjDNqMbro/view

I also included in the uploaded images, the Firefox version and as well my phone's version.

Asked by Charlie 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox Android doesn't display pop-ups

Hello! Firefox on Android won't display pop-ups. I've checked privacy setting but there's no checkbox for a popup blocker. Also tried about:config but didn't find any se… (read more)

Hello!

Firefox on Android won't display pop-ups. I've checked privacy setting but there's no checkbox for a popup blocker. Also tried about:config but didn't find any setting to change. Any ideas on how to be sure Firefox is comfigured to allow popups? I participate on a Zoom webinar and can't start Zoom through Firefox so have to use Chrome.

Thanks!

Asked by Ed Robb 1 year ago

Last reply by Ed Robb 1 year ago

  • Archived

Upload does not work on some websites when using firefox

Upload buttons on several websites do nothing. It does not work on these: https://janitorai.com/create_character https://imageresizer.com/crop-image https://imgbb.com/ … (read more)

Upload buttons on several websites do nothing.

It does not work on these:

https://janitorai.com/create_character https://imageresizer.com/crop-image https://imgbb.com/

But it works on these:

https://www.resizepixel.com/crop-image/ https://filebin.net/


My firefox version: 124.1.0 (Build #2016010543)

My os: MIUI 14.0.4

Asked by Markus Fassbinder 1 year ago

Last reply by Markus Fassbinder 1 year ago

  • Archived

eMail

Last few days I am unable to see my Xfinity / Comcast & google emails via Firefox - but I can see them via Safari. Addresses are : [edited] @comcast.net, [edite… (read more)

Last few days I am unable to see my Xfinity / Comcast & google emails via Firefox - but I can see them via Safari. Addresses are : [edited] @comcast.net, [edited] @gmail.com. Have been able to get them via Firefox for a long time prior. Also, lately firefox will stop my search until I click the FF icon where a wheel is turning and once I click it, it changes to a check mark and then I can proceed. Can you help please? Thank you.

Asked by lorikleef 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago